Customer-specific production schedules

We have contractual obligations with a major customer that require us to complete production of materials they order a set period of time before their requested ship date.  For example, they order material with a requested ship date of 3/1/12 and the contract requires that we complete that material and have it in stock 4 weeks prior to that date.
The same material can be ordered by other customers that do not hold us to that "early completion" arrangement.  What options are available in PP-PI that will let us model and automate this circumstance, where production schedules and completion dates can vary by customer?
Any assistance would be greatly appreciated.

B,
I hope you are getting a premium price for having signed that contract.
Generally, MRP will try to schedule the Finish Date of a planned or production order to match the Material Availability date of a Sales order.  You would like the MAD of the Sales order to be 4 weeks earlier than the planned Goods Issue Date of the sales order; and you would like it only for specified customers.
In SD, you can use Transportation and Delivery scheduling'.  This functionality determines which timing durations are relevant for your sales orders and the associated deliveries.  The data items that affect the duration between planned GI date and planned MAD are 'Loading Time' and 'Pick/Pack' processing time.
http://help.sap.com/saphelp_erp60_sp/helpdata/en/dd/5607e7545a11d1a7020000e829fd11/frameset.htm
Loading time and Pick Pack processing time are entered in configuration of the Shipping point that is used in your Sales order.  Shipping point in the Sales order is in turn determined a few ways; but one of them is by Shipping condition.  You can enter the Shipping condition in the Customer master.
http://help.sap.com/saphelp_erp60_sp/helpdata/en/dd/5607cd545a11d1a7020000e829fd11/frameset.htm
So, conceptually: 
1.  Create a Shipping point where the combination of Pick/Pack and loading time is 4 weeks.
2.  Create new Shipping condition.  Assign it to your customer.
3.  Create Shipping Point determination where the combination of the new shipping condition, the loading group, and the plant will determine the New shipping point.
4.  Ensure that you are using an ATP check, so that other customers don't 'steal' the stock that has been placed into stock for your '4 week customer'.
Speak to your local SD expert, he should be able to set this up for you with no difficulty.
Best Regards,
DB49

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