Customize "Please update your app from the App Store" message

Please add the possibility to customize/change this message for the branded adobe viewer to include direct link to the app:
"Please update your app
This issue is available for download,
but requires a newer version of the
app. Please update your app from
the App Store."
Thank you,
Gennady!

Himanshu,
This just happened to me today with the Adobe Content Viewer and a v22 published app. I updated a folio which was created a while back that was set to "Unspecified" for Viewer Version. It was created originally with pre v20 tools. In both the ACV and a published app this folio showed that "Please update your app..." message when trying to download/view the updated version of the folio. When I got the first update message I was viewing the folio, then I affirmed that I wanted to download the update so it took me to the library view. After trying to initiate the download/update it shows the "please update" error message. I tapped "OK" and then it let me download and view the updated folio. Basically it's showing an error message that doesn't apply. We know it isn't a v23 folio trying to be viewed by a v22 app because my folio version is not even v20, and also because it still lets me download/view the update after it gives the warning. When I've made the mistake of trying to view a newer folio with an older viewer in the past it doesn't let me download/view the new folio, it just gives the error message. Every time I've observed this false error message I've been viewing a folio when I got the initial alert that an updated folio is available. This may or may not be significant/relevant.
Andrew

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"please restart your computer from the power button" message

Hi,
I woke up yesterday and the computer´s fans where running like crazy. Everything was frozen so I pushed the power button in for a few seconds and restarted the computer. When it came up I used it for like half an hour and it froze again. I did the same thing because the keyboard was´t working eather.
It did that a couple of more times during the day. So I started shutting it down when I wasn´t using it.
Last night, the last time it happened, I was checking my email and this message came on full screen in 4 languages.
*"Please restart you computer by pressing the power button for a few seconds"*
Or something very similar to this.
I did it and I haven´t turn it on since then.
In the middle of all this I checked the disk and it said is was fine, the permissions as well. I don´t know if it means something thought.
I don´t know if it´s a hardware or software issue, any ideas?
Thanks!!!!

Hi japamac,
This morning the computer froze again... no messages but I had to restart it.
So, I did the things you pointed:
+-Boot to the OS X Install disc, in the second window after the language selection, from the Menu bar, select Utilities/Disk utility, and use that to "Repair Disk" on your hard drive.+
I did this and the disk was fine... it said something like +nothing to repair+
+-In the original software discs is one with the Apple Hardware test.+
+Boot to that disc and run the extended hardware test to verify system performance.+
Did the extensive test and as soon as the dialog box came up, under test results next to MEMORY, it said: error detected at startup. Then It went throughout the devises and everything passed (including the MEMORY) but there was an error code *post/0/2048 DIMMO/J11*
So, I tried to download Rember but it`s for 10.5 and higher... I´m still using 10.4... is there a similar software for my OS?
Thanks for your help!
Message was edited by: vickatter

Please update your app from the App Store

Hi,
Is it possible to customize/change this message for the branded adobe viewer to include direct link to the app, please:
"Please update your app
This issue is available for download,
but requires a newer version of the
app. Please update your app from
the App Store."
Thank you,
Gennady!

Himanshu,
This just happened to me today with the Adobe Content Viewer and a v22 published app. I updated a folio which was created a while back that was set to "Unspecified" for Viewer Version. It was created originally with pre v20 tools. In both the ACV and a published app this folio showed that "Please update your app..." message when trying to download/view the updated version of the folio. When I got the first update message I was viewing the folio, then I affirmed that I wanted to download the update so it took me to the library view. After trying to initiate the download/update it shows the "please update" error message. I tapped "OK" and then it let me download and view the updated folio. Basically it's showing an error message that doesn't apply. We know it isn't a v23 folio trying to be viewed by a v22 app because my folio version is not even v20, and also because it still lets me download/view the update after it gives the warning. When I've made the mistake of trying to view a newer folio with an older viewer in the past it doesn't let me download/view the new folio, it just gives the error message. Every time I've observed this false error message I've been viewing a folio when I got the initial alert that an updated folio is available. This may or may not be significant/relevant.
Andrew

Whenever I updated or downloaded a new app from the App Store, a message appears saying: "Account Not In This Store Your account is not valid for use in the U.S. store. You must switch to the Swedish. store before purchasing." I made some research onl

Whenever I updated or downloaded a new app from the App Store, a message appears saying:
"Account Not In This Store
Your account is not valid for use in the U.S. store. You must switch to the Swedish. store before purchasing."
I made some research online and asked a few of my friends with the same problem. All they did was sign out of iTunes from settings>iTunes & App Stores or from the App Store itself and signed back in. It worked for many of them but not with my iPhone 4s. It really does get on my nerves to always sign out and back in to the App Store as it sometimes works and allows me to update and download or most of the time it doesnt.
When viewing my Apple ID account on my iPhone (after entering the password) it either views my account or says:
"This Apple ID is only valid for purchases in the U.S. iTunes Store. You will be switched to that Store. Try your purchase again."
So I press on OK then either switches me to the App Store app of its choice, or says "Cannot connect to iTunes Store".
I tried restoring iOS6 hoping it was a bad installation, but i still have the same problem.
Can anyone help me please?
Arian

Are you sure your AppleID is NOT tied to the US store? If you are trying to buy an app from the Swedish store you will be unable to do that. Some apps are only available on certain stores. That is why you get the "Cannot connect to the iTunes store" message when trying to buy that app. Your updates are being done from the US store ; thats why you can update sometimes and sometimes not.
If you keep encountering problems contact iTunes support. They will help you sort it out.

Hi, I still use an iPhone 4, ever since my recent update of iOS I cannot purchase apps from the App Store, and a message keeps appearing saying that, 'this item cannot be purchased from the US store, and please switch to the Malaysia store''.

I keep getting this message when I try to update my apps and when trying to purchase new apps from the App Store. I checked my iTunes ID and it turns out that the country shown there is the one that I am actually living in. And it is the same as my billing address, but when I tried to update my apps again, I keep getting this message, 'you are not eligible for purchase of this item from the US store, please switch to the Malaysia store'. How do I solve this issue.
Besides ever since I updated my phone iOS it has started misbehaving, quite irritably at times. Dropped calls, slow typing, apps open very slowly, apps cannot be updated with prompts coming up like, this app cannot be updated now, please try again. I had to delete quite a few apps and reinstall them again. I had a trouble free experience with this phone till now, but is apple losing its magic.

Thanks too all the people who responded. . . . (noone)
Got it sorted though. Seems that Apple has issues with multiple apple id's.
Seems i had to somehow remember and use the original id i had when i first bought my 1st iPhone. . . .
Even after that it was extremely hard to get my apps back on my PC.
If anyone else has the same problem. . . .email Apple. Cya.

How can I delete apps from the app store? There seems to be every app I have ever downloaded and deleted since I got my phone in 2007. When I go to app store and select update apps there's a menu at the top that says purchased! I would like to delete hist

How can I delete apps from the app store? There seems to be every app I have ever downloaded and deleted since I got my phone in 2007. When I go to app store and select update apps there's a menu at the top that says purchased and when I select it it shows every app I've ever had! I would like to delete the history please.
Many thanks

You cannot.
The entire point of this is that you can redownload any and all of your past purchases.

I purchased my iPad in your London store on 20th May 2012, serial no. DM*******J8T. I have been purchasing apps from the London store, without any problems.

e-mail:         iTunes store uk
date:                  170813
subject:         iPad Problem
Sirs,
I purchased my iPad in your London store on 20th May 2012, serial no. DM*******J8T. I have been purchasing apps from the London store, without any problems. Last week, however, receiving a prompt that updates were available, I logged on hoping to update, which resulted in the following window:
>Account not in this Store.
Your account is not valid for use in the US Store.
You must switch to the UK Store before purchasing.<
I have done nothing to facilitate this change in stores and have no way of knowing how to switch back to the UK store.
This is a recent development, I have not had any problems connecting to the UK store before, in fact it happened automatically. Can the fact that I am not actually in the UK now but spend most of my time in Indonesia? This has not effected my purchases from the UK store before, however.
Please help.
Best regards,
Maarten Timmer
<Personal Information Edited by Host>

Change back to the UK App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3. Tap on your Apple ID
4.Tap "View Apple ID"
5. Enter your user name and password.
6. Tap "Country/Region."
7. Tap "Change Country/Region"
8. Select the region where you are located.
9. Tap "Done".

Why can't I update/ download apps from the app store after upgrading to iOS 7.0.3?

I have an iphone 5 and updated my phone to the lastest version (ios 7.0.3) last night. I can't download/ update any apps from the app store using my cellular network. The only error message is that the app cant be downloaded at this time. As soon as I click the download button, the image of the icon shows up with "Waiting" underneath the icon. I tried tapping on the app icon to pause the download but that isn't working. I have disabled Wi-Fi setting and enabled"the use cellular data" option in the itunes and app store setting page. Memory is not an issue because I have a lot of memory available. In the cellular setting page the App Store is enabled to use cellular data. It seems like it is a setting issue. What can be done to fix this problem

Thanks for your suggestion. Not long ago before I saw your response I tried to download the app and I seemed to have some progress (I had 5 bars and 1x). It looked it was 3/4 of the download complete only to have the same error message.
Since then I reset the phone and I have tried downloading the app when there 5 bars with 3g. Every time the icon has waiting underneath it and I get the same error message.

When i try to update my apps from the app store some of the apps wont update and ask for an Apple ID that isn't mine. Whats the problem and how do i fix it?

When i try to update my apps from the app store some of the apps wont update and ask for an Apple ID that isn't mine. Whats the problem and how do i fix it? All im trying to do is update my apps and its asking for these random apple ID's.

The apps were purchased by another user with a different Apple ID. You will have to erase them and repurchase them using your Apple ID.

How do you access updates to apps from the App store after changing to a new ID because the password on the old ID was changed and you don't know what it is now?

How do you access updates to apps from the App store after changing to a new ID because the password on the old ID was changed by the former husband and you don't know what it is now? And you set up your own new ID and account but can NOT access the updates, from the App store for the many apps that you already have, because they require that you sign in with that former now inaccessible ID and account and password? Call it a problem of modern times and changing relationships, if you want to be charitable.

So I guess it will only be new apps that I download that are allowed to give me their updates while 13 updates wait for me on an ID I can no longer access.
Yes... sorry.
In the future, if need be, you can re download your purchases for free > Downloading past purchases from the App Store, iBookstore, and iTunes Store
Good rule of thumb is to back up your purchases regardless > Mac App Store: Backing up your app purchases

TS1702 i have purchaced many apps from the app store, and now after updating my phone to iOS 6, the apps sitting in my library in iTunes wont transfer to my phone anymore? Says that the apps can not be found. The appstore says i have no bought apps either

I have previously bout about 30-40 apps from the app store. After a recent update to the newest version of iOS (and a reset back to factory standards), i find that i cant put any of the apps from my iTunes library, back onto my phone!? When i try, it says that the apps location cant be found!? I tried going into the app store and in the app section going into 'Purchaces', in the hope that i could just re-install them from there (because i have already paid for them), but in there, it tells me that there are NO apps in my purchaces list!? This is quite concerning because i have spent quite a bit of money on these apps, that now seem to be un-usable?! Ican still put all my music on my phone through iTunes liuke normal, but Podcasts are doing the same thing as the apps?! Can someone please help me, or suggest what to do because im really getting frustrated. I really like my iPhone, but if this is what is going to keep happening, i think ill change to an Android phone. . . . .

Thanks too all the people who responded. . . . (noone)
Got it sorted though. Seems that Apple has issues with multiple apple id's.
Seems i had to somehow remember and use the original id i had when i first bought my 1st iPhone. . . .
Even after that it was extremely hard to get my apps back on my PC.
If anyone else has the same problem. . . .email Apple. Cya.

When ever i'm trying to install an app from the app store i'm getting the following error "We could not complete your purchase - The product distribution file could not be verified. It may be damaged or was not signed", plz help me to rectify this .

when ever i'm tring to install an app from the app store i'm getting the following error.
"We could not complete your purchase - The product distribution file could not be verified. It may be damaged or was not signed".
someone plz help me to overcome this.

Installing the appropriate combo update may help...
If you are running v10..7 Lion, install the OS X Lion Update 10.7.4 (Client Combo)
For 10.6 Snow Leopard > Mac OS X 10.6.8 Update Combo
Then restart your Mac. Try the App Store.
If that doesn't help, try the following..
Quit the App Store if it's open.
Open the Finder. From the Finder menu bar top of your screen click Go > Go to Folder
Type this exactly as you see it here:
/Library/Preferences/SystemConfiguration
Click Go
Move the NetworkInterfaces.plist file from the SystemConfiguration folder to the Trash.
Relaunch the App Store and try downloading Mountain Lion.
You may also need to disable anti virus software and turn off the Firewall in System Preferences > Security (or Security & Privacy) > Firewall

An unknown error message appears when I try to update an app from the app store

Beginning about a week ago, I get the message "an unknown error occurred" when I try to update an app from the app store on my iPhone 4s. The same update works fine on my iPad 2. Resetting does not solve the problem.

try updating on your PC with itunes, then sync your phone to your pc.

How to I remove an app from the App Store I don't want to update?

Here's my problem: There's Angry Bird on my Mac App store and I keep being prompted to update the App from the Mac App store. Except another account was used(not mine) to buy the game($5) from the Mac App store. So every time I'm prompted to update it to get rid of the notification, it asks me to put in the password of that other account. But the thing is it's not even installed on my Mac, it just tells me I have an update for it. I don't want to pay $5 just to remove it. How do I remove Angry Birds' update if it's from another account?

You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, the App Store may prompt you to update "Angry Birds" or "Twitter," but the hacked app may be something else entirely. Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight.
1. Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard by pressing the key combination command-C.
2. In the Finder, press command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
Other...
A sheet will drop down. In that sheet, select
Raw Query
as the criterion, then click OK or press return.
Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.
4. The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.
Quit and relaunch the App Store. Test.
If you find these instructions confusing, ask for an alternative method.

HT201303 I forgot all the answers to my questions, now i can't buy any apps from the apple store. What will i do... Please help....

I forgot all the answers to my questions, now i can't buy any apps from the apple store. What will i do... Please help....

Go to appleid.apple.com. From there, go to Manage Apple ID. Log in and go to Password and Security. When you get to the page about answering your security questions, click on the link for Forgot My Answers. That will send an email to the rescue email address on how to reset. If you did not provide a rescue email address then you will need to go to Express Lane Support https://expresslane.apple.com/GetproductgroupList.action for help.

Customize "Please update your app from the App Store" message

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