Customizing Crosstabs - column to show change between periods

I didn't see anything addressing this issue.  I'm new at CR using XI and would really appreciate a little coaching.
I've created a report to list average aged account days
GRP1            Grp2                                                        GRP3
                                                  200912         201001          201002         201003
MVHE     BEAVERCREEK FAMILY MEDICINE     0.0     0.0     11.9     18.0
     Total                                                0.0     0.0     11.9     18.0
SAMARITAN
FAMILY
CARE     FAMILY MEDICINE OF HUBER HEIGHTS  0.0     9.6     20.3     17.6
     NORTHWEST DAYTON PHYSICIANS     12.3     23.0     27.9     38.5
                    Total                                                12.3     21.0     26.5     29.9
Grand Total                                                       12.3     21.0     19.7     23.1
GRP2 are locations for a GRP1 division.  GRP3 columns are prior months.  I'd like to add a column that would show amounts in 201003 column minus 201002.
Also, I'd like to show column headings as mmm yyyy instead of yyyymm.  I tried a formula but got Feb 2010 in all columns althought the tool tip showed the same field after applying the formula as before.
Finally, I'd like the grp2 total label to be the row value in grp1.  Does this make sense?
Thanks.
Edited by: wndavis on Apr 30, 2010 8:11 PM
This looked nice in columns until I posted it. It may look better if you get into edit mode.

Please re-post if this is still an issue or purchase a case and have a dedicated support engineer work with you directly:
http://store.businessobjects.com/store/bobjamer/DisplayProductByTypePage&parentCategoryID=&categoryID=11522300?resid=-Z5tUwoHAiwAAA8@NLgAAAAS&rests=1254701640551

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