Data Entry Error

Aloha!
I'm doing some data translation(language translation to be exact) in one of our database. During translation I've notice some inconsistency on the data that I input, since I'm translating English to Vietnamese, some Vietnamese characters when entered are in "?" which means that the database can't read that certain character. I've tried to configure the character set to "VN8MSWIN1258" which is the char set for Vietnam but no success, still the same error/inconsistency.
Hope someone can share some enlightenment regrading this issue.
With thanks,
Hades

Using SQL dev:
PARAMETER VALUE
NLS_LANGUAGE AMERICAN
NLS_TERRITORY AMERICA
NLS_CURRENCY $
NLS_ISO_CURRENCY AMERICA
NLS_NUMERIC_CHARACTERS .,
NLS_CHARACTERSET VN8MSWIN1258
NLS_CALENDAR GREGORIAN
NLS_DATE_FORMAT DD-MON-RR
NLS_DATE_LANGUAGE AMERICAN
NLS_SORT BINARY
NLS_TIME_FORMAT HH.MI.SSXFF AM
NLS_TIMESTAMP_FORMAT DD-MON-RR HH.MI.SSXFF AM
NLS_TIME_TZ_FORMAT HH.MI.SSXFF AM TZR
NLS_TIMESTAMP_TZ_FORMAT DD-MON-RR HH.MI.SSXFF AM TZR
NLS_DUAL_CURRENCY $
NLS_COMP BINARY
NLS_LENGTH_SEMANTICS BYTE
NLS_NCHAR_CONV_EXCP FALSE
NLS_NCHAR_CHARACTERSET AL16UTF16
NLS_RDBMS_VERSION 11.2.0.1.0
20 rows selected

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