Data is not getting updated in R3 from CRM
Hi All,
I have a small query pertaining to CRM Middleware.
We have extended the standard scenario using EEWB for sending few customer fields thru CUSTOMER_H. This is assigned to the adapter in R3AC1.
The data is getting populated in the structure correctly. But the problem is that the Z* field is not getting updated in R3. The more strange thing is that it is getting overwritten in CRM by data from R3.
I have checked the problem and found out that the updateflag for z* field is missing. But the problem is that I donot know, how to populate the update flag for the field.
Is there any customization or setting in EEWB for updating the flag?
Please help... Please let me know if u want more informaiton.
Thanks
Sanu
Sanu,
The reason for R3 data getting overwritten in CRM is because the BSS_CENTI has a blank record
and BSS_CENTIX structure might have a X indicator within BAPIMTCS structures.
BSS_CENTI holds central data for the customer and BSS_CENTIX holds the change flags for the fields in central data.
To fix this issue, you have to use CRM table SMOFSUBINT and configure a custom function module which basically yanks the 2 structures from BAPIMTCS table.
Note:- You do this ONLY if you don't want custom fields from ECC to update CRM. Otherwise you have to make sure the BSS_CENTI and BSS_CENTIX structures are consistent in CRM and ECC.
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