Data Roaming Problems with Lumia 610 and 710 phone...

Data Roaming problem with Lumia Wndows 7.5 phones.  We have a Lumia 710 and also 610 phones on Virgin pay monthly sim cards.  We cannot get data raoming to work on either phone.  We have tried in a number of locations in France and Switzerland. Virgin confirm roaming and data roaming are set up on our account.  
- I have purchased Data Passes.  
- Settings>Mobile Network active network shows current operator
- Data Connection is on,
- Data roaming option shows "roam",
 - highest connection speed is 3G,
 - network selection is automatic.
 - Flight mode is off.  
 - Account settings are ok because everything works on Wifi.
 - Connection has been full bars showing 3G.  
 - I have tried hard resets of phone, manual network selection, deleted browsing history,
 - phone software reports that it is up to date,
 - I have run Network Setup which confirms phone has been updated network settings for relevant operator.
 - Telephone calls to Virgin from Switzerland could not resolve the problem.  
 - Discussions with Virgin since returning home have not been able to solve the problem.  It seems to be an issue with Lumia phones. 
Can anyone help please? Nokia - why doesn't this work on your phones?

I'm like what an OS this phone has. All I can say is that if you own MS stock dump it fast as the OS on this phone is so bad its not even funny.
I think what they are trying to do here is a last ditch attempt to capture the online services market but it isn't going to work, because they have made this OS to weird.
I'm a pretty seasoned user and I generally am able to get gadgets to work but dudes this puppy is something else. I have 14 days to exchange it so Im going to give it my best shot for another couple of days and see where it goes.
The phone itself is pretty decent otherwise I would have returned on the 2nd day. Its pretty fast and the screen is nice and bright and if not some major concerns I wouldn't be a complaining.
1st} There is no way to import your bookmarks into the phone without using a online service.
2nd} I haven't been able to successfully export my old contact list from my LG P500 Android.
The 710 seems to only use contacts that are stored on online services even though I have imported my contacts using the Contact transfer function on the phone.
3rd)The phone won't shut off while charging even if you shut the phone down , plug it in and it turns on no matter what you do.
The Zune software is all glitter and no meat too unfortunately.
I really wanted an alternative and the phone is such good value and a local new Provider has a 27 $ a month unlimited everything, but luckily they have a 14 day phone exchange policy.
I'm going to keep for a few more days and see if I can get it to work the way i want it to.
Moderator's notes: Profanity removed, such language is not tolerated on the forums, please read the forum guidelines. 

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