Database Logon prompting is in invalid state

Hi
I have written code in Visual Studio .NET 2010 and downloaded the CrystalDecisions Client components on my local. Our System is working fine with existing Classic ASP code and we are in a plan to upgrade from 2003 to 2008 Server R2. So, thought of to re-write the code from Class Asp to Asp.NET and I am successful in converting the code and was able to execute properly until last friday i.e., 30th May, 2014. But all of a sudden since June 2nd do not know what happened but all the reports are not working as expected and the Crystal viewer is opened up and a dialog opens up as enter the login credentials. Our Login information is giving a userid and password of the DSN created. So, after giving that, the report throws an error saying
"Database Logon prompting is in Invalid state".
All the reports are in Enterprise Session loaded on a different server.
I do not see neither code change in the last 4 days nor there is a change in the Enterprise Console environment. So, I do not know the root cause of the issue. I did googled it but no one had this kind of issue earlier.
PLEASE HELP! ITS VERY URGENT.!!!!
THANKS
-SRINIVASA NADELLA
Message was edited by: Ludek Uher

Couple of admin things out of the way 1st:
1) If this is an urgent issue, please consider creating a phone incident here:
Crystal Single Case Technical Support - SAP Business Objects US Online Store | SAP Online Store
SCN is a community forum and you may get an answer, or not. It may be timely, or not...
2) Generally, bold facing, use of colors, etc., is frowned upon - in any forum (I edited your OP). For more details, please see the SCN Rules of Engagement
Now, to your issue:
Some good info provided, but the most critical part is missing;
Version of CR / BI / BO?
What database?
How are you connecting to the database.
You saying that the reports are in Enterprise Session, makes me think that you may be using BI / BO, but that is just a guess... However if you do have BI / BO, yo should be able to log a support incident via the SAP Service Market Place (SMP) (?).
- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
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Similar Messages

Getting Database Logon Prompt when trying to run report from Infoview

I have a user who has 2 Crystal reports loaded in InfoView. The reports are similar except for the parameters. When scheduling one of the reports, she is being prompted with the database logon information everytime she tries to enter the parameters. But on the other, she isn't. All she is prompted with is the parameters of the report. Which setting in InfoView or CMC controls the database logon prompt? We are on BOE 11.5.
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Maureen

Dynamic Parameters. You'll want to get all your report designers up on this topic.
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The idea is that next time I create a report and need a customer parameter, I select the existing dynamic group. If the report designer is unaware of this, and next time they create a new report that needs a customer LOV, they creates a new dynamic LOV "Customer", when saved to the Enterprise, it repeats the above. Since repository objects must have unique names, you will now have additional items something like:
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You've already discovered how to use the BVM to update the data connection to include/save the database credentials. The only other common issue is sometimes the LOV rights need to be changed in order to allow users to "Edit" the LOV (select different values in the LOV). You'd have to run the report as an end user, not the admin account or the report designer account to verify that works.
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The Business View Manager administration guide has more information on the subject.

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Hi,
When trying to view a report via infoviewer, we get the database logon prompt for database user name / password.
Is there a option this can be automated?
Thanks

Hi,
Kindly implement the following steps:
1. Login to CMC with an administrator account.
2. Navigate to Folders >> Report
3. Right click on your report and select Database Configuration.
4. Enter the correct database credentials.
5. By default "Prompt the user for database logon is selected" is selected. You need to select "Use same database logon as when report is run" option and update the page.
6. Test the issue again now.
Regards,
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Post Author: saied
CA Forum: .NET
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Try it, address any differences, and you should be all set.
Sincerely,
Amit

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What options have you tried in the CMC?
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Is your lov created Business View Manager? If it is, you can store the userid and password in the data connection your business view is based on.
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Hi all,
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Moving to BOE forums

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Prompt for database logon information

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did not receive a response to my question

How to set Database Logon Info, if allowDatabaseLogonPrompting="false"

Hey,
Here is the Version Details -
Crystal report X1 R1
Sql Server 2005
Tomcat 5.5.27
Question -
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Database Logon Failed after first report

I have a Windows Server 2003 x86 server running IIS6 and ASP.NET. On this server, I have two different web forms set up to export Crystal Reports to PDF.
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The msi is in a download called Crystal Reports XI Release 2 - FP x.x .NET Server Install (where x.x refers to SP or FP version (e.g.; Crystal Reports XI Release 2 - FP 5.6 .NET Server Install)
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To the actual issue on hand.
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Hi Priya,
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