Database mail queue stays INACTIVE

Question

Hello
I tried for hours to get my notifications working, without success, on SQL Server 2008R2 Web Edition 64b
I send mail with the test :
USE msdbGOEXEC sp_send_dbmail @profile_name='ARRIERE',@recipients='[email protected]',@subject='Bonjour ',@body='Congrates Database Mail Received By you Successfully.'
But this mail seems to be never sent.
With:
EXEC msdb.dbo.sysmail_help_queue_sp @queue_type = 'mail';
The queue state is always INACTIVE, and length is growing everytime I send a email.
I tried to restart the mail system some times :
EXEC msdb.dbo.sysmail_stop_sp;
EXEC msdb.dbo.sysmail_start_sp;
The states goes RECEIVE OCURRING, but after some seconds and without intervention, it goes back to INACTIVE.
I tried to rester SQL Agent, SQL Server, the server himself, but no luck.
The broker is activated (SELECT is_broker_enabled FROM sys.databases WHERE name = 'msdb' ;)
I disabled every firewall, antivirus and others (by the way, I can do "telnet smtp.domain.tld 25" and send a mail with telnet.
With
SELECT * FROM msdb.dbo.sysmail_allitems;
I see all my mails with state "unsent".
Nothing logged in Event Viewer, SQL Events, and in sysmail_event_log I only get "Activation successful".
I configured the local IIS SMTP as a relay as said here : http://social.msdn.microsoft.com/Forums/en/sqldatabaseengine/thread/f9744284-a9b6-4bfb-81b9-c4833f282ad0 
I cleaned the mails with:
DECLARE @GETDATE datetime
SET @GETDATE = GETDATE()
EXECUTE msdb.dbo.sysmail_delete_mailitems_sp @sent_before = @GETDATE;
GO
=> Nothing more.
Can I do something more?
Thans for your help.
Regards

Answer 1

X.Perignon,
Please check these items:
1. Checked the SQL Server agent alert sytem configuraion to understand if the Database
mail is enable or not. Right click SQL Server agent -> properties -> Alert system.
2. Run sp_configure, check Database mail is enabled. Sample is: Database
Mail XPs 0 1 1 1
3. Checked the SQL Server MSDB database for service broker as below:
select is_broker_enabled,* from sys.databases
4. Checked the status of the database mail and it is started.
EXECUTE dbo.sysmail_help_status_sp
If all above is already configured, please try to:
1. Create a mail account (domain account) dedicated for DB Mail
2. Change the SQL service account to the mail account
Best Regards,
Iric
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