Date&time Calculation with respect to Service&Response Profile

Hi all,
The scenario is  -  we are creating service request which is having service profile and response profile , according to these the First response time and to do by time are getting calculated. In this calculation system is considering the week ends,working hours per day and holidays ( which are defined in customizing).
Now i want to do the same kind of calculation for some other purpose. like i have two timestamps i want to find exact time difference between those two by considering service profile and response profile.
Example:
Let's consider my service profile is 5X8 ( Mon - Friday and 8 hours per Day 09:00:00 to 17:00:00)
and the response profile is 10X15 ( response should be in 10 hours and to be completed by 15 Hours )
Suppose I'm creating the Service request by 23.03.2010  09:00:00 then system will give the response time like
24.03.2010 11:00:00 ( on or before )
( it took 8 hours from 23.03.2010 and 2 hours from 24.03.2010 )
Please give idea to get this logic how system calculates by considering service profile and response profile.
Regards
Chand

Hi chand,
Whateever logic you have told is 80 % correct. But you also need to consider the following thing.
1. You need to define the factoy calender cosidering the holiday in the t code SCAL. and that need to be attched to your service profile
2. Suppose your first respose time is 10 hours and 1st resolution time is 15  hours, it also needs to consider the holidays.
Eg. if the Service call come on friday at 3.00PM , then the resopnse should go by Monday 5.00PM. Response will be by 2.00 PM on Tuesday (Provided these days are not the hoildays).
Hope this clears your doubts.
Regards,
Uday Borse

Similar Messages

  • Set Date Time Computer with Java in Linux OS

    Dear All,
    How to set date time computer with Java in linux OS?
    Rgds,
    Theo

    There is no API for this you'd have to run an external command using Process.exec.
    This is the wrong forum for general Java "how to" questions.

  • Service & response profile

    HI all
    Service profile & response profile are attached to product in SLFN transaction type.
    How to get that (service & response profile ) from product for particular ticket.
    Edited by: swapnil dharia on May 13, 2008 10:21 AM

    Hi Swapni,
    Service Profile and Response Profile can come in the service ticket only via Contracts.
    i.e. u must have a contract which has ur product, in the item level service data tab service profile and response profile can be assigned or it get defaulted from the product master.
    Than u need to maintain the contract determination setting like copy control, contract determination etc. So when u create a service ticket either as a follow up of service contract or the contract get determined while creating a service ticket, the response profile and service profile are copied and can be seen in the contract data tab at the item level.
    Also a new SLA calculation is carried out in the service ticket, based on which the dates at the item level are changed.
    In order to get the response profile and service profile without a contract you will have to use BADIs. This Badi shall read the response profile and service profile from the Product Master and trigger a new SLA calculation, based on which the dates in the Date Tab at the item level will be recalculated.
    Hope this answers ur query.
    Regards,
    Shalini Chauhan

  • Basic and scheduling  dates & time calculation in process order creation

    Hi guru's,
    i have one requirement, i need to calculate and display the basic and scheduled dates & times based on the given input i.e material , plant , process order type , quantity , UOM and scheduling type ( for corresponding scheduling type user will provide either start date or finish date ) using RFC. can  u plz provide any function module for this purpose or logic for calculating the same  , as i am working on version 4.7ee .
    Awaiting for a quick response.
    Regards,
    Madan

    Dear Rohan,
    1.Check the length of break timings defined in the resource that is assigned in the phase.
    2.Check in OPUZ whether for the process order type and plant combination whether scheduling is to include the break time also
    (whether the check box for scheduling with breaks) is included.
    Check and revert back.
    Regards
    Mangalraj.S

  • Calculate time difference with respect to business hours

    Dear Experts,
    I have 2 group for which business hours is below,
    Group A      Sunday 6 PM till Fri 5.30 PM EST
    Group B      Monday to Friday, 3:30 AM to 5 PM EST
    I having below sample table with data,
    DECLARE @TBL_DATA TABLE(P_NUM INT, P_GROUP NVARCHAR(50), P_START_TIME DATETIME, P_END_TIME DATETIME)
    INSERT INTO @TBL_DATA VALUES(12, 'A', '2015-01-10 5:08:58.000', '2015-01-11 15:10:18.000')
    INSERT INTO @TBL_DATA VALUES(11, 'A', '2015-01-03 5:08:58.000', '2015-01-05 15:10:18.000')
    INSERT INTO @TBL_DATA VALUES(13, 'B', '2015-01-03 5:08:58.000', '2015-01-05 15:10:18.000')
    INSERT INTO @TBL_DATA VALUES(14, 'C', '2015-01-03 5:08:58.000', '2015-01-05 15:10:18.000')
    Here in above table, for P_NUM = 11, start time is Satarday 5.08 and this belong to group A, hence actual start time should be Sunday 6 PM and similarly for others.
    I am looking for a solution to calculate the time between start & end time with respected to business hours not on actual start date.
    Note - For some tickets I have start and end time within business hours, hence for those row I need staright way difference.
    Please suggest! Thanks

    Good day
    Yazdani ISTS,
    1. Did you checked
    giovhan's response?
    I don't see that you respond to his answer (or to Charlie Liao for that matter).
    2.  Is this still an issue?
    if not,
    please close the thread by marking the answer/s, and voting for useful responses.
    Thanks!
      Ronen Ariely
     [Personal Site]    [Blog]    [Facebook]

  • [8i] Date/Time calculation problem...

    So, I am currently facing a situation where I need to calculate the total hours a workstation is in use for each day in a particular time period. I have a table with the log of each time each workstation is used. The problem is, a workstation can be used for any amount of time, starting on any day and ending on any day. This means that a particular entry in the log can span multiple days. I'm not sure how to split the difference between the end date/time of an entry and the start date/time of the entry over multiple days.
    Here's a sample table and some sample data for what I'm trying to do:
    -- Note: in reality, this table contains more columns
    CREATE TABLE     my_hrs
    (     record_id     NUMBER     NOT NULL
    ,     sdatetime     DATE     
    ,     edatetime     DATE     
    ,     workstation     VARCHAR2(4)
         CONSTRAINT my_hrs_pk PRIMARY KEY (record_id)
    -- Note: sdatetime, edatetime, and workstation CAN all be NULL, though I won't provide
    -- any sample data for these situations since I want to ignore them in my results
    -- Additionally, there are hundreds of workstations, but I'm only using 2 to simplify the sample data
    INSERT INTO     my_hrs
    VALUES (12345,TO_DATE('03/01/2010 08:00','mm/dd/yyyy HH24:MI'),TO_DATE('03/01/2010 13:35','mm/dd/yyyy HH24:MI'),'123A');
    INSERT INTO     my_hrs
    VALUES (13427,TO_DATE('03/01/2010 08:10','mm/dd/yyyy HH24:MI'),TO_DATE('03/01/2010 10:02','mm/dd/yyyy HH24:MI'),'321B');
    INSERT INTO     my_hrs
    VALUES (21543,TO_DATE('03/01/2010 14:07','mm/dd/yyyy HH24:MI'),TO_DATE('03/01/2010 16:30','mm/dd/yyyy HH24:MI'),'123A');
    INSERT INTO     my_hrs
    VALUES (22412,TO_DATE('03/01/2010 10:15','mm/dd/yyyy HH24:MI'),TO_DATE('03/01/2010 15:30','mm/dd/yyyy HH24:MI'),'321B');
    INSERT INTO     my_hrs
    VALUES (11976,TO_DATE('03/01/2010 17:00','mm/dd/yyyy HH24:MI'),TO_DATE('03/02/2010 02:30','mm/dd/yyyy HH24:MI'),'123A');
    INSERT INTO     my_hrs
    VALUES (34215,TO_DATE('03/01/2010 22:10','mm/dd/yyyy HH24:MI'),TO_DATE('03/02/2010 04:30','mm/dd/yyyy HH24:MI'),'321B');
    INSERT INTO     my_hrs
    VALUES (24789,TO_DATE('03/02/2010 13:00','mm/dd/yyyy HH24:MI'),TO_DATE('03/05/2010 02:30','mm/dd/yyyy HH24:MI'),'123A');
    INSERT INTO     my_hrs
    VALUES (31542,TO_DATE('03/02/2010 21:30','mm/dd/yyyy HH24:MI'),TO_DATE('03/04/2010 10:30','mm/dd/yyyy HH24:MI'),'321B');Based on my sample data above, these are the results I want to see:
    WORKSTATION     DATE          HRS_IN_USE
    123A          3/1/2010     14.96667
    321B          3/1/2010     8.95000
    123A          3/2/2010     13.50000
    321B          3/2/2010     7.00000
    123A          3/3/2010     24.00000
    321B          3/3/2010     24.00000
    123A          3/4/2010     24.00000
    321B          3/4/2010     10.50000
    123A          3/5/2010     2.50000
    321B          3/5/2010     0.00000Is this possible? (Please note, if the workstation was not used on a particular day, I want it to show 0 hours for that workstation for that day). Another thing to note is that I'm working with Oracle 8i.
    Thanks in advance for the help!

    Thanks, Frank, your explanation helped. My main problem was just that I couldn't picture what that line of the query was doing, even working from the inside out. I learn better through visual and hands-on methods, so to really understand, I had to look at the cross-join of a and h and go line by line. (In case there's anybody who looks at this post in the future and learns like I do, I've posted that data below).
    This definitely solves my problem!
    >
    By the way, this query is full of things that could be done better in later versions of Oracle. Generating table a is just one of them. Starting in Oracle 9, you can do a CONNECT BY query on dual to generate exacly how many rows you need. You never have to worry about an upper bound, and it's much faster than using ROWNUM. From time to time you might gently remind the people who decide these things that you're using a very old, unsupported version of Oracle, and that everyone could be more productive if you upgraded.
    >
    I could go on and on on this topic.... we have tried and continue to try to convince the powers that be to pay for the upgrades... if it were just Oracle that needed to be upgraded, we might actually have a chance at succeeding. As it is, ...ha.
    TABLE A (FROM SUB-QUERY)
    a_date          next_date
    3/1/2010     3/2/2010
    3/2/2010     3/3/2010
    3/3/2010     3/4/2010
    3/4/2010     3/5/2010
    3/5/2010     3/6/2010
    TABLE H (MY_HRS)          
    record_id     sdatetime     edatetime     workstation
    10000          2/28/2010 18:00     3/1/2010 5:30     123A
    12345          3/1/2010 8:00     3/1/2010 13:35     123A
    13427          3/1/2010 8:10     3/1/2010 10:02     321B
    21543          3/1/2010 14:07     3/1/2010 16:30     123A
    22412          3/1/2010 10:15     3/1/2010 15:30     321B
    11976          3/1/2010 17:00     3/2/2010 2:30     123A
    34215          3/1/2010 22:10     3/2/2010 4:30     321B
    24789          3/2/2010 13:00     3/5/2010 2:30     123A
    31542          3/2/2010 21:30     3/4/2010 10:30     321B
    CROSS-JOIN TABLE A WITH TABLE H                                             (and calculations done by the query below)     
    record_id     sdatetime     edatetime     workstation     a_date          next_date     LEAST (h.edatetime, a.next_date)     GREATEST (h.sdatetime, a.a_date)     GREATEST(TO_NUMBER(L-G),0)
    10000          2/28/2010 18:00     3/1/2010 5:30     123A          3/1/2010     3/2/2010     3/1/2010 5:30                    3/1/2010 0:00                    0.229166667
    10000          2/28/2010 18:00     3/1/2010 5:30     123A          3/2/2010     3/3/2010     3/1/2010 5:30                    3/2/2010 0:00                    0.00000
    10000          2/28/2010 18:00     3/1/2010 5:30     123A          3/3/2010     3/4/2010     3/1/2010 5:30                    3/3/2010 0:00                    0.00000
    10000          2/28/2010 18:00     3/1/2010 5:30     123A          3/4/2010     3/5/2010     3/1/2010 5:30                    3/4/2010 0:00                    0.00000
    10000          2/28/2010 18:00     3/1/2010 5:30     123A          3/5/2010     3/6/2010     3/1/2010 5:30                    3/5/2010 0:00                    0.00000
    12345          3/1/2010 8:00     3/1/2010 13:35     123A          3/1/2010     3/2/2010     3/1/2010 13:35                    3/1/2010 8:00                    0.23264
    12345          3/1/2010 8:00     3/1/2010 13:35     123A          3/2/2010     3/3/2010     3/1/2010 13:35                    3/2/2010 0:00                    0.00000
    12345          3/1/2010 8:00     3/1/2010 13:35     123A          3/3/2010     3/4/2010     3/1/2010 13:35                    3/3/2010 0:00                    0.00000
    12345          3/1/2010 8:00     3/1/2010 13:35     123A          3/4/2010     3/5/2010     3/1/2010 13:35                    3/4/2010 0:00                    0.00000
    12345          3/1/2010 8:00     3/1/2010 13:35     123A          3/5/2010     3/6/2010     3/1/2010 13:35                    3/5/2010 0:00                    0.00000
    13427          3/1/2010 8:10     3/1/2010 10:02     321B          3/1/2010     3/2/2010     3/1/2010 10:02                    3/1/2010 8:10                    0.07778
    13427          3/1/2010 8:10     3/1/2010 10:02     321B          3/2/2010     3/3/2010     3/1/2010 10:02                    3/2/2010 0:00                    0.00000
    13427          3/1/2010 8:10     3/1/2010 10:02     321B          3/3/2010     3/4/2010     3/1/2010 10:02                    3/3/2010 0:00                    0.00000
    13427          3/1/2010 8:10     3/1/2010 10:02     321B          3/4/2010     3/5/2010     3/1/2010 10:02                    3/4/2010 0:00                    0.00000
    13427          3/1/2010 8:10     3/1/2010 10:02     321B          3/5/2010     3/6/2010     3/1/2010 10:02                    3/5/2010 0:00                    0.00000
    21543          3/1/2010 14:07     3/1/2010 16:30     123A          3/1/2010     3/2/2010     3/1/2010 16:30                    3/1/2010 14:07                    0.09931
    21543          3/1/2010 14:07     3/1/2010 16:30     123A          3/2/2010     3/3/2010     3/1/2010 16:30                    3/2/2010 0:00                    0.00000
    21543          3/1/2010 14:07     3/1/2010 16:30     123A          3/3/2010     3/4/2010     3/1/2010 16:30                    3/3/2010 0:00                    0.00000
    21543          3/1/2010 14:07     3/1/2010 16:30     123A          3/4/2010     3/5/2010     3/1/2010 16:30                    3/4/2010 0:00                    0.00000
    21543          3/1/2010 14:07     3/1/2010 16:30     123A          3/5/2010     3/6/2010     3/1/2010 16:30                    3/5/2010 0:00                    0.00000
    22412          3/1/2010 10:15     3/1/2010 15:30     321B          3/1/2010     3/2/2010     3/1/2010 15:30                    3/1/2010 10:15                    0.21875
    22412          3/1/2010 10:15     3/1/2010 15:30     321B          3/2/2010     3/3/2010     3/1/2010 15:30                    3/2/2010 0:00                    0.00000
    22412          3/1/2010 10:15     3/1/2010 15:30     321B          3/3/2010     3/4/2010     3/1/2010 15:30                    3/3/2010 0:00                    0.00000
    22412          3/1/2010 10:15     3/1/2010 15:30     321B          3/4/2010     3/5/2010     3/1/2010 15:30                    3/4/2010 0:00                    0.00000
    22412          3/1/2010 10:15     3/1/2010 15:30     321B          3/5/2010     3/6/2010     3/1/2010 15:30                    3/5/2010 0:00                    0.00000
    11976          3/1/2010 17:00     3/2/2010 2:30     123A          3/1/2010     3/2/2010     3/2/2010 0:00                    3/1/2010 17:00                    0.29167
    11976          3/1/2010 17:00     3/2/2010 2:30     123A          3/2/2010     3/3/2010     3/2/2010 2:30                    3/2/2010 0:00                    0.10417
    11976          3/1/2010 17:00     3/2/2010 2:30     123A          3/3/2010     3/4/2010     3/2/2010 2:30                    3/3/2010 0:00                    0.00000
    11976          3/1/2010 17:00     3/2/2010 2:30     123A          3/4/2010     3/5/2010     3/2/2010 2:30                    3/4/2010 0:00                    0.00000
    11976          3/1/2010 17:00     3/2/2010 2:30     123A          3/5/2010     3/6/2010     3/2/2010 2:30                    3/5/2010 0:00                    0.00000
    34215          3/1/2010 22:10     3/2/2010 4:30     321B          3/1/2010     3/2/2010     3/2/2010 0:00                    3/1/2010 22:10                    0.07639
    34215          3/1/2010 22:10     3/2/2010 4:30     321B          3/2/2010     3/3/2010     3/2/2010 4:30                    3/2/2010 0:00                    0.18750
    34215          3/1/2010 22:10     3/2/2010 4:30     321B          3/3/2010     3/4/2010     3/2/2010 4:30                    3/3/2010 0:00                    0.00000
    34215          3/1/2010 22:10     3/2/2010 4:30     321B          3/4/2010     3/5/2010     3/2/2010 4:30                    3/4/2010 0:00                    0.00000
    34215          3/1/2010 22:10     3/2/2010 4:30     321B          3/5/2010     3/6/2010     3/2/2010 4:30                    3/5/2010 0:00                    0.00000
    24789          3/2/2010 13:00     3/5/2010 2:30     123A          3/1/2010     3/2/2010     3/2/2010 0:00                    3/2/2010 13:00                    0.00000
    24789          3/2/2010 13:00     3/5/2010 2:30     123A          3/2/2010     3/3/2010     3/3/2010 0:00                    3/2/2010 13:00                    0.45833
    24789          3/2/2010 13:00     3/5/2010 2:30     123A          3/3/2010     3/4/2010     3/4/2010 0:00                    3/3/2010 0:00                    1.00000
    24789          3/2/2010 13:00     3/5/2010 2:30     123A          3/4/2010     3/5/2010     3/5/2010 0:00                    3/4/2010 0:00                    1.00000
    24789          3/2/2010 13:00     3/5/2010 2:30     123A          3/5/2010     3/6/2010     3/5/2010 2:30                    3/5/2010 0:00                    0.10417
    31542          3/2/2010 21:30     3/4/2010 10:30     321B          3/1/2010     3/2/2010     3/2/2010 0:00                    3/2/2010 21:30                    0.00000
    31542          3/2/2010 21:30     3/4/2010 10:30     321B          3/2/2010     3/3/2010     3/3/2010 0:00                    3/2/2010 21:30                    0.10417
    31542          3/2/2010 21:30     3/4/2010 10:30     321B          3/3/2010     3/4/2010     3/4/2010 0:00                    3/3/2010 0:00                    1.00000
    31542          3/2/2010 21:30     3/4/2010 10:30     321B          3/4/2010     3/5/2010     3/4/2010 10:30                    3/4/2010 0:00                    0.43750
    31542          3/2/2010 21:30     3/4/2010 10:30     321B          3/5/2010     3/6/2010     3/4/2010 10:30                    3/5/2010 0:00                    0.00000
    (Then, the query sums up the last column in the "table" above, grouped by a_date and workstation).

  • Date/Time Calculation ?

    I have a query that hopfully someone can resolve.
    The below select statment returns the below column and as you can see, two of these columns hold date/time information
    select IR.doc_no, AR.line_no, AR.step_no, AR.description, AR.app_sign, AR.approval_status, ir.dt_doc_rev, AR.app_date
    from APPROVAL_ROUTING AR,
    ISSUE_REFERENCE IR
    where
    AR.key_ref = IR.key_ref
    and ar.key_ref like '%1050387%'
    order by ar_step_no
    ** Output **
    Doc_No     Line_No     Step_No     Description     App_Sign     Approval_Status     Dt_Doc_Rev          App_Date
    1050387     4     10     P          B          Approved     2010-04-16-15.52.31     2010-04-16-17.00.01
    1050387     1     20     C          P          Approved     2010-04-16-15.52.31     2010-04-19-13.22.18
    1050387     2     30     Q          A          Approved     2010-04-16-15.52.31     2010-04-19-13.57.29
    1050387     5     40     P          H          Approved     2010-04-16-15.52.31     2010-04-20-13.14.34
    1050387     6     50     S          B          Approved     2010-04-16-15.52.31     2010-04-20-14.47.22
    1050387     7     50     P          H          Approved     2010-04-16-15.52.31     2010-04-20-13.49.30
    1050387     3     60     S          H          Approved     2010-04-16-15.52.31     2010-04-21-12.15.06
    1050387     8     70     A          (          Approved     2010-04-16-15.52.31     2010-05-06-10.14.52
    What I want to do is calculate (and output in a separate column) in days/hours how long each step took (Step_No). So as an example, step 10 > step 20 took '1 hour 7 mins 30 sec'. Any assistance would be greatly appreciated.

    Hi,
    If your column is not a timestamp, you can cast it to timestamp and use ths available features by Oracle.
    with data as(
    select 1050387 doc_no,
           4 line_no,
           10 step_no,
           'P' descripti,
           'B' app_sign,
           'Approved' approval_status,
           cast(to_date('2010-04-16-15.52.31', 'YYYY-MM-DD-HH24.MI.SS') as
                timestamp) Dt_Doc_Rev,
           cast(to_date(' 2010-04-16-17.00.01', 'YYYY-MM-DD-HH24.MI.SS') as
                timestamp) app_date
      from dual
    select doc_no,
           line_no,
           step_no,
           descripti,
           app_sign,
           approval_status,
           extract(day from(app_date - Dt_Doc_Rev)) Days,
           extract(hour from(app_date - Dt_Doc_Rev)) hours,
           extract(minute from(app_date - Dt_Doc_Rev)) minutes,
           extract(second from(app_date - Dt_Doc_Rev)) seconds
      from databtw i am on
    Connected to Oracle Database 10g Enterprise Edition Release 10.2.0.1.0
    Connected as scottRegards,
    Bhushan

  • Connecting Time Capsule with WildBlue Satellite Service

    HELP! Please...
    I am trying to set up Time Capsule to work with my satellite service, WildBlue, and I can't get it working properly.
    Before WildBlue was installed, I connected my iMac and my wife's iMac (it's on Mac OS 10.5.0), one at a time, with Time Capsule directly via Ethernet and back-up each iMac.
    WildBlue satellite service was installed yesterday and the installer had no idea how to hook everything up. It was his first install. I was able to connect the WildBlue modem via Ethernet directly to my wife's Mac and made it work. When I try to add the Time Capsule, that's where I run into problems.
    I ran the Ethernet cable from the WildBlue modem to the Internet WAN port on Time Capsule and I could not get it to work at all via AirPort. I tried using AirPort Utility and System Preferences - Network and could not get anything to work. I then ran an Ethernet cable from one of the four Ethernet plugs on the back of Time Capsule to the Ethernet plug on the back of my wife's iMac and was able to connect to the internet and get email on her Mac. I tried to run Time Machine, but it can't find Time Capsule! The only way it seems that I can get her iMac to do anything is to either connect it directly to the modem without Time Capsule or run the Ethernet cable thru Time Capsule to the iMac and not be able to connect to Time Machine. I still could not connect my iMac (it's on Mac OS 10.5.4) via Airport no matter what I did.
    Can someone help me so that I can get Time Capsule connected and working the way it should?
    My understanding is that I should be able to connect Time Capsule to the WildBlue modem via Ethernet and then connect my wife's iMac directly to Time Capsule via Ethernet and still be able to run Time Machine to back-up her iMac. Her iMac and the WildBlue modem sit in the same room together and my iMac is on the other side of the house where I want to use AirPort to connect to Time Capsule so that I can back-up my iMac and have access to the internet. If this isn't the way it is going to work can someone explain it to me on how it should and how I should set everything up to work correctly?
    Thank you in advance for any help you can provide me.
    Rod

    You can, but devices connected to the D-Link switch will drop to a maximum of 100 Mbps speeds. The Time Capsule supports 1,000 Mbps or Gigabit speeds.
    If you plan to transfer a lot of files using Ethernet, the numbers speak for themselves.

  • Service/Response Profile without Contract

    We are currently using the Service and Response profile to calculate the First Response and Todo by dates in a service ticket(using CRM 5.0).
    The Service and Response profiles are determined off a dummy service contract provided by badi CRM_SERVICE_CONTRACT.
    The problem is that due to the number of service tickets linked to a single contract we are running into some performance issues. I heard that the CRM-On-demand solution determines the Service and Response profile directly without a contract and we would like to determine ours in the same way.
    However, I can't find an easy way to achieve this. I would like to know if anyone has done this before, or would know how to accomplish this?
    Many thanks
    Johan

    Thanks Raj,
    I have already done that. I created Dummy Product, Service Profile, Response Profile and Service Contract.
    We are currently using a single service contract for all service tickets created in the WebClient. This contract is being determined by a badi. The SLA dates are calculated correctly.
    However, due to the large amount of document flow entries on the one service contract, we are starting to experience performance problems in some areas(i.e Interacting on a Service Ticket in the Inbox).
    I want to change this so that we determine the Service and Response Profile without a Service Contract. Even if this involves some enhancement.
    Is there anyone who knows how this can be done?
    Regards
    Johan

  • Pre-populating a date/time column with the value entered in the last added item

    I have a list with a column called "expected finish date". Whenever the user adds the very first item in a list, he/she should have to enter a value for this column.
    I want to make all new item entries to pre-poplate this field with the value entered in the previously added item. This way, he/she wont have to re-enter the date every time (which rarely changes). How can this be done?

    could create a second list ("state") with column ("default finish date")...
    create a workflow on main list... if column is blank/empty, pull from second list... otherwise, update second list with the value that was entered.
    Or, customize the form (InfoPath or JavaScript)
    Scott Brickey
    MCTS, MCPD, MCITP
    www.sbrickey.com
    Strategic Data Systems - for all your SharePoint needs

  • Date difference calculation with user input variable

    Hi,
    I have the following requirement in BEx:
    The user inputs a date value and I have to calculate the difference between the date entered by the user with the Due Date in the cube, to determine the number of backlog days. Basically, I need to calculate Past Due in number of days.  I need to display the Amount due for the Time buckets like 1 -10 days, 11 -30 days.
    The report output has to be in the format below:
    Columns:
    1 u2013 10 days Past Due      $100.00
    11 u2013 30 days Past Due    $15.00
    Rows:
    Customer#    
    The cube has data from Jan 2005 to June 2008.
    For Eg:   User Input Date =   04/30/2008.
    It should compare the input date to the due date for each record in the cube.
    Any suggestions are appreciated.

    Hi Kumar,
    We have developed simar reports in our previous projects.
    You need to follow the following steps.
    1. Create a new restricted key figure globally on Past Due $100. Restriction details I will let you know in the ensuing steps.
    2. Create another restricted key figure globally on Past Due $15. Restriction details I will let you know in the ensuing steps.
    3. Create a Z varuable on Calday and offset it -1 (use the button next to exclude button).
    4.Create another Z varuable on Calday and offset it -10 (use the button next to exclude button).
    5. Create another Z varuable on Calday and offset it -11 (use the button next to exclude button).
    6. Create another Z varuable on Calday and offset it -30(use the button next to exclude button).
    7 Restrict the RKF past due 100$ (defined in sl 1)between the variable range defined in 3 and 4.
    8. Restrict the RKF past due 15$ (defined in sl 2) between the variable range defined in 5 and 6
    Now drag and drop those two RKF to column and you will get the desired result in C1 and C2 as follows:
    Columns:
    C1 :1 u2013 10 days Past Due $100.00
    C2 :11 u2013 30 days Past Due $15.00
    If the above info serves your purpose, please reward me with the point.
    Regards,
    Subha

  • Error crating AIR file: notafter {date time} (Publish   with flex)

    I publish AIR file with Flex builder
    but it said Error crating AIR file: notafter follow with date
    and time
    How can I fix it?

    I have the same problem. Does anyone know how to fix this
    ?

  • Date time calculating

    I'm a total newbie, It's late and I can't figure it out so here it is.
    How would I subtract 5 minutes from the following?
    Date today = Calendar.getInstance().getTime();
    I have been searching and reading for the past hour, is there an easy way to manipulate dates in Java?

    import java.util.Calendar;
    import java.util.Date;
    public class Dates {
         public Dates() {
              super();
              // TODO Auto-generated constructor stub
          * @param args
         public static void main(String[] args) {
              // TODO Auto-generated method stub
              Calendar calendar = Calendar.getInstance();
              int minute = calendar.get(Calendar.MINUTE);
              System.out.println(minute);
              Date today = calendar.getTime();
              calendar.set(Calendar.MINUTE, minute-5);
              System.out.println(calendar.get(Calendar.MINUTE));
              Date customDate = calendar.getTime();
              System.out.println(customDate);
    }

  • Problem with Date & Time Auto Update

    Hi everyone,
    I have been experiencing a date & time issue with my MacBook Air. (I am running 10.5.5 with all the latest software updates except for iTunes 8). Here's what's going on:
    Under the Date & Time preferences, whenever I try to check the box for "Set date & time automatically", the date and time do not update. I thought Norton might be the culprit in this case, but I have thoroughly uninstalled it, and this problem still persists. (I am actually borrowing this laptop for work, so I don't know if someone else possibly did something weird to it before I started using it. As far as I can remember, I've always had this problem -- the automatic setting has never worked.)
    I am connected to the internet when I do this, and I already have my time zone selected. Am I missing something obvious here?
    I apologize if this issue has been brought up before, but I did a lot of searching and couldn't find anything. Any suggestions would be greatly appreciated!!
    Thank you.

    whenever I try to check the box for "Set date & time automatically"
    You check it and the time does not update, or you try to check it and it doesn't show a little tick mark?
    Try it with Console.app open and see does it report any errors. Try changing the time server.
    AK

  • Using Time Machine with Online Service like Mozy or Carbonite

    Can anyone advise me on whether or not I can use Time Machine with a Online Service provider like Carbonite or Mozy. I'm looking for best practices assuming it works at all.
    Thanks
    MikeK

    No, Time Machine because of the way it's written will only work wirelessly with the Time Capsule device. Althought it's not supported i've seen instances where you can use a third party router with an external HD to back up, but most of the time you won't actually be able to do a restore of the OS/individual files. Online storage is to say basically; completely out. Hope this answers your question

Maybe you are looking for