DCR Server Error LMS 4.0

Hi,
Dear Expert.
first of all i apologies that my English is not good.
i am using Microsoft Windows Server 2003 Enterprise Edition SP1 and using CiscoWorks
LAN Management Solution
Version 4.0
when i click on discovery button in inventory menu. then i face this problem. kindly help me how can i discover my network devices.? i am using Routers, Switches, CMTS, Peplinks and Servers.
Error
Error in communicating with DCR Server. DCR Server may be down. Please start the DCR Server and then start discovery.

Can you try accessing the LMS application locally from the server using http://localhost:1741 and duplicate the problem? The error in the logs implies the server is attempting to use a different address that is out of scope from the original DCR setup.
com.cisco.nm.dcr.DCRException: CSTM Error Code [-3] CSTM Comm Type [0] - URN_OUT_OF_SCOPE : "LocalDCR"
Do the following steps:
1. Stop the CiscoWorks Daemon manager from the cli using "net stop crmdmgtd".
2. Add the the CiscoWorks server to the host file mapping it to the ip address of the interface. Using notepad, open C:\WINDOWS\SYSTEM32\DRIVERS\etc\hosts file. Add an entry "79.98.184.60 DELL6800" and save the file.
3. Goto CSCOpx/bin and run the "perl hostnamechange.pl" and reboot the server.
4. Start the services using "net start crmdmgtd" if it has not started on start up.
5. Access the LMS page from the server itself using "http://localhost:1741" and duplicate the problem with the "admin" user.
Let us know the results.

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LMS 4.2.2 virtual appliance fresh install : DCR Server Error

Hello,
I have installed a new version of LMS 4.2 on virtual appliance (VMware 4.1) and I have an issue.
When I go the "Device Administration --> Manage Device State" I have the following error :
Server Error
Error
Error in communicating with DCR Server. For more details click here.
DCR Server may be down. Please start the DCR Server and then refresh the page.
Following the details link I have : (I did all the check written below).
DCR Server Error
The communication error may be due to the following reasons:
The DNS resolution does not match with server assigned IP Address. Workaround: DNS resolvable IP Address should be same as server IP Address. DHCP is enabled in the server. Workaround: DHCP should be disabled in the server. The server’s original IP Address may have changed. Workaround: Restart Cisco Prime Daemon Manager. CTM registry corruption has occurred due to rebooting the server without stopping the Cisco Prime Daemon Manager. Workaround: Delete the ctmregistry and ctmregistry.backup file in NMSROOT/MDC/tomcat/webapps/cwhp/WEB-INF/LIB and then restart the Cisco Prime Daemon Manager. DCR Server and related process might be down. Workaround: Check the processes to make sure DCR Server is running, and restart it if not. The hostname change is not done by the hostnamechange.pl in LMS. Workaround: Hostname change should be done using NMSROOT/bin/hostnamechange.pl in LMS. LMS self signed certificate would have been expired. Workaround: Regenerate the certificate and restart the daemon manager.
I try to reinstall LMS 4.2 with or without patches 4.2.1 and 4.2.2 I always have the same problem. The DCR server process is running.
Here the result of the show application status LMS in SSH :
S-CISCO-LAN-MS/sysadmin# show application status LMS
Process               State                                     Pi
d
ESS                   Program started - No mgt msgs received    27
14
EssMonitor            Running normally                          29
50
EventFramework        Program started - No mgt msgs received    32
95
SyslogCollector       Running normally                          32
96
RMEDbEngine           Program started - No mgt msgs received    32
97
DfmBroker             Running normally                          34
24
DfmServer             Running normally                          36
62
DfmServer1            Running normally                          36
63
FHDbEngine            Program started - No mgt msgs received    36
64
EPMDbEngine           Program started - No mgt msgs received    40
81
EPMServer             Running normally                          42
20
AdapterServer         Program started - No mgt msgs received    43
20
AdapterServer1        Program started - No mgt msgs received    43
21
FHServer              Running normally                          43
22
INVDbEngine           Program started - No mgt msgs received    43
23
PMServer              Running normally                          4582
IpmDbEngine           Program started - No mgt msgs received    4708
UPMDbEngine           Program started - No mgt msgs received    4840
UPMDbMonitor          Running normally                          4949
ANIDbEngine           Program started - No mgt msgs received    4953
MACUHIC               Running normally                          4990
UTLITE                Running normally                          4991
CmfDbEngine           Program started - No mgt msgs received    4992
CmfDbMonitor          Running normally                          5104
DFMLogServer          Program started - No mgt msgs received    5106
DFMCTMStartup         Administrator has shut down this server   0
FHPurgeTask           Never started                             0
DFMMultiProcLogger    Program started - No mgt msgs received    5108
CSDiscovery           Never started                             0
DCRDevicePoll         Never started                             0
CSRegistryServer      Running normally                          5109
Tomcat                Program started - No mgt msgs received    5110
TomcatMonitor         Running normally                          5206
Apache                Running normally                          5567
DCRServer             Running normally                          5580
CMFOGSServer          Program started - No mgt msgs received    5641
TISServer             Program started - No mgt msgs received    5642
DFMOGSServer          Program started - No mgt msgs received    5757
NOSServer             Running normally                          5795
PTMServer             Running normally                          5796
InventoryCollector    Running normally                          5797
Interactor            Program started - No mgt msgs received    5885
InventoryCollector1   Program started - No mgt msgs received    5886
Interactor1           Program started - No mgt msgs received    6116
UPMProcess            Running normally                          6117
WlseUHIC              Running normally                          6118
UTManager             Running normally                          6119
VNMServer             Program started - No mgt msgs received    6120
EssentialsDM          Running normally                          6121
ICServer              Running normally                          6310
EnergyWise            Running normally                          6581
ConfigMgmtServer      Running normally                          6582
PMCOGSServer          Program started - No mgt msgs received    6583
ConfigUtilityService Running normally                          6584
CAAMServer            Running normally                          6585
IPMOGSServer          Program started - No mgt msgs received    6586
TopoServer            Program started - No mgt msgs received    6587
LicenseServer         Program started - No mgt msgs received    6588
FDRewinder            Never started                             0
NameServer            Program started - No mgt msgs received    6591
NameServiceMonitor    Program started - No mgt msgs received    6792
EDS                   Running normally                          6870
ANIServer             Running with busy flag set                7224
UTMajorAcquisition    Never started                             0
EDS-GCF               Running normally                          7257
jrm                   Running normally                          7258
DataPurge             Administrator has shut down this server   0
IPMProcess            Program started - No mgt msgs received    7535
CTMJrmServer          Administrator has shut down this server   0
SyslogAnalyzer        Never started                             0
ChangeAudit           Never started                             0
diskWatcher           Running normally                          8381
I run out of ideas...
Regards,
Abel

Hi Afroz!
Thanks for the quick reply!
1) I checked files - and indeed, the third link of the file was empty.
I restored contents of the same test server (as an attachment - original files) - now everything is working fine. Many thanks for your advice!
Because of what could this happen?
Current settings are as follows (i did not change them):
[lms42/root-ade etc]# ls -la /opt/CSCOpx/MDC/tomcat/shared/lib/ctm_config.txt
-rw-r--r-- 1 casuser casusers 1037 Jul 22 13:54 /opt/CSCOpx/MDC/tomcat/shared/lib/ctm_config.txt
[lms42/root-ade etc]# ls -la /opt/CSCOpx/MDC/tomcat/webapps/cwhp/WEB-INF/lib/ctm_config.txt
-rw-r--r-- 1 casuser casusers 1084 Jul 22 13:54 /opt/CSCOpx/MDC/tomcat/webapps/cwhp/WEB-INF/lib/ctm_config.txt
[lms42/root-ade etc]# ls -la /opt/CSCOpx/MDC/tomcat/lib/ctm_config.txt
-rwxr-xr-x 1 casuser casusers 1104 Aug 20 12:07 /opt/CSCOpx/MDC/tomcat/lib/ctm_config.txt
2) It was also noted that if address on the link "Inventory>Device Administration>Discovery>Schedule", then an error message appears:
Error
Error in getting the Discovery configuration information, please configure Standard / Custom Discovery and start the schedule.
- no any records for Discovery Schedule and not accessible button Add (for add new Discovery Jobs).
This is related errors?

Error in communicating with DCR Server. in LMS 3.1

I am receiving this error when I try to ad device: Error in communicating with DCR Server.
DCR Server may be down. Please start the DCR Server and then refresh the page.
The DCRserver is running. ( I did restart it)
I am using Windows version of LMS 3.1
CiscoWorks Common Services 3.2.0 Licensed Not applicable
Campus Manager 5.1.4 Purchased 300
CiscoView 6.1.8 Licensed Not applicable
CiscoWorks Assistant 1.1.0 Licensed Not applicable
Device Fault Manager 3.1.3 Purchased 300
Internetwork Performance Monitor 4.1.0 Purchased 300
Integration Utility 1.8.0 Licensed Not applicable
LMS Portal 1.1.0 Licensed Not applicable
Resource Manager Essentials 4.2.0 Purchased 300
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Hi,
This issue most likely is related to a communication problem with the database or a corruption as we can see from the logs :
2010/11/21 19:44:41 main ani ERROR POStore: Failed resolving object because: java.lang.NullPointerException
2010/11/21 19:44:41 main ani ERROR AniMain: java.lang.NullPointerException
ANI Server failed to load from the database.
Please stop and restart the system. You may need to re-initialize the database.
If this does not work, please contact technical support.
The next step is to re-initialize the Campus Manager database. This procedure will delete all the records and maps that you have in Campus Manager, you would need to run a new Campus Data Collection and User Tracking Acquisition to have clean and fresh database information.
If that ok with you, you can try the below steps to re-initialize the Campus database. By doing this, it will not effect any other database of LMS will clean Campus Manager database.
+) Stop the daemon manager:
net stop crmdmgtd
+) cd CSCOpx\bin\
+) Type the following command (case sensitive):
perl dbRestoreOrig.pl dsn=ani dmprefix=ANI
+) Start the daemon manager:
net start crmdmgtd
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DCR Server Error

After launching window CommonServices -> Device Credentials -> Device Management is appeared following error:
"Error in communicating with Group Administration Server.
It may be down or not yet up. Please make sure that the Group Administration Server is up and running, then refresh the page."
I have checked running processes: CMFOGSServer has status: Failed to run
Do you have any idea, what to do?
thanks
sarka

Then try regenerating the SSL certificate. If that does not work, check the status of DCRServer and EssMonitor. Those processes must be running successfully in order for CMFOGSServer to start. Again, check the server memory. You MUST have at least 2 GB of physical RAM and 4 GB of swap for the applications TO START. This is without any devices any DCR.
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Error in Communicating with DCR Server LMS 4.0

I´m receiving this error when I try do add a device in isolated form or by discovery:
Error in communicating with DCR Server.
DCR Server may be down. Please start the DCR Server and then refresh the page.
I am using windows 2008 standard server RC1 SP1, and CiscoWorks LMS 4.0.
I had applied all of patches includes.
The DCRserver is running. ( I did restart it)

You're using Windows 2008 RC1 (a release candidate version)? LMS is only supported on the final shipping version of Windows 2008, and not yet on R2.
If you're running on the final version of 2008 server, post the output of the pdshow command as well as the dcr.log, DCRServer.log, NMSROOT/MDC/tomcat/logs/stdout.log and stderr.log.

DCR Server Down Error Message LMS 4.0.1

Hi,
I have a problem with my LMS 4.0.1! It was working fine till a couple of days ago. When I started it, all my equipment were missing and when i tried doing a Discovery Seach it launched a message saying that the DCR Server is Down.
I checked under Services in my Server and everything involving CiscoWorks is running. Ive Restarted the Deamon and still no luck. DCHP Service is disabled.
Have anyone had the same problem?? How can I fix it??
I have LMS 4.0.1 in a Windows 2008 R2 Server.
Ill be looking forward to a repply!
Thank you!!
Sincerely,
Dante

In the apache logs, I do see a Terminating on signal SIGTERM(15) and [warn] (OS 64)The specified network name is no longer available. : winnt_accept: Asynchronous AcceptEx failed.
1. Disable DEP (Windows Data Exectution Protection)
2. Disable SSL if in use, stop LMS Daemon Manager then
going to CSCOpx/MDC/Apache directory. Run the command from the CLI "CSCOpx/bin/perl.exe CSCOpx/bin/Apache/Config
SSL.pl -disable".
3. Ensure that you have enough resources allocated for the server, I did notice that you did not meet the system requirement for the hard drive space according to CiscoWorks Install logs.
4. Run the hostname change script as well from "CSCOpx/bin/perl.exe CSCOpx/bin/hostnamechange.pl" and reboot the server after gracefully shutting down the LMS daemon manager.
5. Post the updated screenshot of the services and pdshow after you have done the above steps along with the CSCOpx/log/syslog.log and CSCOpx/bin/pdshow output again.

Error in communicating with DCR server (Operations Manager 8.5)

Hi,
I just installed Operations Manager 8.5 on a new server. And, although I'm able to login to the OM, I'm unable to add any devices to the DCR. When attempting to add the device the following error is returned:
"Error in communicating with DCR Server
DCR Server may be down. Please start DCR server and then refresh the page. "
The same error is returned when an attempt is made toaccess the screen to change the mode (standalone/master/slave.) However, according to pdshow output DCRServer is up and running:
Process= DCRServer
State = Running normally
Pid    = 9220
RC     = 0
Signo = 0
Start = 7/29/2011 2:46:33 PM
Stop   = Not applicable
Core   = Not applicable
Info   = DCRServer is up and running
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It appears the answer is rather simple. According to a trusted source who works for a Cisco training partner, one must wait before even attempting a login into OM.
Apparently, it takes about 25 to 30 minutes for all the services to start. Any attempt to login to the OM may corrupt the database. This is based on CiscoWorks. When command "net stop crmdmgtd" is issued it takes about 5 minutes to stop the service and a confirmaiton that the service was stopped is displayed. However, when starting the service with "net start crmdmgtd" there is no confirmation that it started successfully. One may look into ":\ program Files\CSCOpx\objects\dmgt\ready" directory for a _lock file." As long as the lock file is present one shouldn't use the browser to login. However, I was advised the best approach is to restart the service and give it 30 minutes.
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Error Communicating with DCR Server

Hello,
While trying to edit device credentials, I got this error from DCR:
Error in communicating with DCR Server.
DCR Server may be down. Please start the DCR Server and then refresh the page.
But when I checked the DCRServer process status from Process Status Report and the Process List, it's Running normally.
What could be the problem? The CiscoWorks server runs 3.0.1 (December 2007 Update). Attached are pdshow command output, dcr and DCRServer logs

Hi Joel,
I have the same problem with LMS 3.1,
Products Installed
Re: Error Communicating with DCR Server
Name
Version
License Status
Size
CiscoWorks Common Services
3.2.0
Licensed
Not applicable
Campus Manager
5.1.4
Evaluation
100
CiscoView
6.1.8
Licensed
Not applicable
CiscoWorks Assistant
1.1.0
Licensed
Not applicable
Device Fault Manager
3.1.3
Evaluation
100
Internetwork Performance Monitor
4.1.0
Evaluation
100
Integration Utility
1.8.0
Licensed
Not applicable
LMS Portal
1.1.0
Licensed
Not applicable
Resource Manager Essentials
4.2.0
Evaluation
100
Health and Utilization Monitor
1.1.0
Evaluation
100
When I try to edit Device Credential, this error appears.
Error in communicating with DCR Server.
DCR Server may be down. Please start the DCR Server and then refresh the page.
DCRServer is stopped and started but the problem still appears.
Thanks.

How to start DCR Server ?

Hi,
I am installing CWLMS-3.0-5K-K9 suite.While adding a device ,I am getting error in LMS console "DCR server is down...Please start DCR server".
From where i can start it?

I have same issue;
Z:\>pdshow DCRServer
Process= DCRServer
State = Administrator has shut down this server
Pid = 0
RC = 0
Signo = 0
Start = 6/14/2008 11:17:45 AM
Stop = 6/14/2008 6:52:08 PM
Core = Not applicable
Info = Application dependency stop: depends on stopped application(s).

DCR Server may be down.

Hi,
I'm running lms 3.2 on W2008, i get this error "DCR Server may be down." when i connect to device management.
The process DCRServer is running normally, i've restarted it and i have the same result.
In the DCRServer.log no error message(DCR Server started successfully.), but in the dcr.log i've the following errors:
[ Thu Jul 01 14:54:30 CEST 2010 ] [CS_DCR:DCRCAMServlet-Thread-13] FATAL CTM.Registry - ERR_IN_REGISTRY,CTMRegistry::startRegistryServer() : Can't find/start registry server
[ Thu Jul 01 14:54:32 CEST 2010 ] [CS_CORE:LOADCLASSSERVLET-Thread-17] FATAL CTM.Registry - ERR_IN_REGISTRY,CTMRegistry::startRegistryServer() : Can't find/start registry server
[ Thu Jul 01 15:09:15 CEST 2010 ] [main] FATAL CTM.Registry - ERR_IN_REGISTRY,CTMRegistry::startRegistryServer() : Can't find/start registry server
Can someone help me?
In attach, the output of pdshow, dcr.log and DCRServer.log
Tx

I have seen this problem before if Daemon Manager (or rather Tomcat) is started too soon after it is stopped. In that case, the TCP sockets responsible for internal communication have not be relinquished, and thus this error occurs.
However, in your case, DCRServer is up. Therefore, I suspect you may be seeing CSCtd07131 which can affect multi-CPU Windows machines. I recommend you open a service request with TAC to obtain the patch for this bug.

Operations Manager fails to communicate with DCR server

After a recent restart of the Operations Manager server we found it is no longer able to manage devices. When attempting to open a applet that depends on DCR connection I receive an error " Error in communicating with DCR Server. DCR Server may be down. Please start the DCR Server and refresh the page." I have attached the DCR logs and pdshow from the server. Has anyone experienced this issue, and if so, how can I correct it. Any help would be appreciated.

I am constantly seeing this error at multiple sites on Windows Server 2012 and 2012 R2 Standard and DataCenter.
I have counted over 50 different server I manage with services such as domain controller, hyper-v, file servers, exchange 2013, SQL 2008/2012, and print servers.
I have seen it happen on machine that have been in production for over 2 years and to machines that were just created last week.
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It is happening when the machine have updates waiting or no updates, or after updates have been applied and awaiting a restart.
It is happening on Dell PowerEdge server, HP Proliant servers and IBM servers.
It is happening on servers with Intel and AMD chip-sets.
It is happening on machines that are a part of a domain or in a workgroup.
It is happening on machines with AV of Bitdefendor, Trend Micro, Vipre, Microsoft Endpoint, and Symantec Endpoint.
Only a restart will fix it.
I have ran process monitor on several of the problem machines and I cannot find anything.
Since I have only started seeing this about 6 month ago it must be a Windows update causing it.
Moses Hull of Alexant Systems

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<code>ADAPTER.JAVA_EXCEPTION</code>
<text>com.sap.aii.af.service.cpa.CPAException: invalid channel (party:service:channel) = <null>
at com.sap.aii.af.mp.soap.web.MessageServlet.getChannel(MessageServlet.java:499)
at com.sap.aii.af.mp.soap.web.MessageServlet.doPost(MessageServlet.java:409)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(AccessController.java:215)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)</text>
</s:SystemError>
</detail>
Thanks

Hi...
WSDL forwarded by my manager was wong
I tested it and it threw same exception.
nyways...1 more help..
Now, is there any way in NWDS to replace contents of used WSDL.
Because only 1 "=" is missing in WSDL..
Thanks

500 internal server error while deploying a Web Dynpro application

Hi
I got the 500 internal server error while deploying the application to server.
I tried to find the log file at usr --> SAP --> SID --> JC XX --> j2EE --> Cluster --> Server 0 --> log, but no log was there.
There were structure changes in the RFC and also code change in my Web
Dynpro code.
I´m working on EP 7.
NWDS version is 7.0.1
Please help me as the production move is pending because of this.
Regards
Vineet Vikram

Hi
Restarting the server does not help in my case.
I tried it several times.
I'm getting following error message in NWA>
Originated from: com.sapmarkets.bam.logcontroller.InvalidLogQuerySessionException: Invalid or expired log query session "1"
at com.sapmarkets.bam.logcontroller.jmx.LogControllerFacade.closeLogQuerySession(LogControllerFacade.java:356)
at sun.reflect.NativeMethodAccessorImpl.invoke0
Can you pl help on this.
Regards
Vineet Vikram

DCR Server Error LMS 4.0

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