Deactivate CS3 on XP Pro?

Deactivate indicates unable to connect to Internet.  I'm not using proxy server.  Have read similar thread re checking update root certificate, but that doesn't apply.  Any suggestions?

Impossible without knowing your network configuration. Try tools like Wireshark to monitor your network traffic and then take measures accordingly.
Mylenium

Similar Messages

  • Unable to deactivate CS3 on XP Pro

    I have a new computer and need to move my CS3 to it.  I am running XP Pro and have had no problems installing or running any of the apps.  There is not a deactivate option on help, instead it says receive elicense and return elicense.  Either way, I'm ok with that, except that the options are greyed out.  I tried every app and in all of them, it's greyed out.  So, how do I deactivate so that I can reinstall on my new computer?  This one is being trashed, so I don't care about having to uninstall.  thanks for any help.

    If this is a volume license then there is no activation or deactivation necessary.

  • How do I deactivate CS3 when I get an error message that I'm not connected to the internet, when I am?

    Trying to deactivate CS3 from one computer to reload on another. Keep getting error message that I'm not connected to the internet.

    That is NOT correct. Customer Support can handle deactivations of CS3. Use Web Chat here:
    Serial number and activation support

  • Adobe CS3 and Mac Pro

    For professionals using Adobe CS3 on Mac Pro about how much RAM is needed to run all 6 programs together efficantly? I'm looking into upgrades and really need some advice- Any out there to give?
    Thanks,
    Port

    It depends. If you work with files greater than 1GB, almost as much RAM as you want/need (8GB would be good).
    What do you have now?
    Are you use to using a large fast scratch RAID to help?
    The more programs running (and not just CS3 but others as well) the more the merrier.
    Same applies to whether you want 2.66 or 3.0 or 8-core model.
    Have you read up on Barefeats test results?
    Preliminary Barefeats tests and benchmarks:
    http://www.barefeats.com/octopro.html
    http://www.barefeats.com/octopro1.html
    http://www.barefeats.com/octopro3.html
    Mac Pro Benchmark Reports
    You'll want Force VMBuffering Plug-in which is separate download and was not available if you do need to use OS X's caching.
    Photoshop and multi-core
    Photoshop CS3
    Mac Pro memory performance
    Mac Pro 2GHz 4GB 10K Raptor RAID Cinema HD   Mac OS X (10.4.9)   WD RE RAID Aaxeon FW800 PCIe MDD-G4 APC RS1500 Vista

  • My computers broke down before I could deactivate CS3. I need a new serial number to reinstall on my computer.

    My computers broke down before I could deactivate CS3. I need a new serial number to reinstall on my new computer.

    Hi Corinne,
    You can try and perform the installation on another machine and it should work fine for you. Can you please let us know if this is able to solve the issue for you or not.
    Cheers,
    Kartikay Sharma

  • Unable to deactivate CS3 products to move to new laptop

    Can't deactivate CS3 products see chat script which was useless and a waste of time Deactivation box keeps coming back no connection but I was chatting with agent at the same time.
    Original description...
    Cannot deactivate CS3 products Photoshop and Dreamweaver. Just keeps coming back with re-try.
    Thank you for your patience.
    While you wait, you can try our community forums where experts are available 24 hours a day, 7 days a week.
    You are now chatting with Sweatha.
    Sweatha: Hello! Welcome to Adobe Customer Service.
    Sweatha: Hi There.
    you: Hi
    Sweatha: I understand that you are unable to activate the software.
    you: No unable to Deactivate. From the help menus deactivate just have to keep retrying. Can access Adobe website no problem as described...
    Sweatha: Thank you for the information. I will be glad to check and assist you with this issue.
    Sweatha: May I please have your email address registered with Adobe?
    you: X@y
    Sweatha: Thank you for the email address.
    Sweatha: May I know which product are you referring to?
    you: CS3 Dreamweaver and Photoshop as decribed...
    Sweatha: May I know the serial number please?
    you: Photoshop xxx and Dreameaver xxx
    Sweatha: Please follow the steps to deactivate the software.
    Sweatha: Launch the product >> You have two options: Organize and Edit>> Click on 
    Sweatha: Edit>> Help> Deactivate.
    you: PLEASE READ ORIGINAL DESCRIPTION - I have done this many times and it does NOT work... Tried Yesterday tewice and this morning. Just responds with try again.
    you: REPEAST I am connected to the internet.
    you: I have connected to the Adobe web site and obviously I am chatting here
    Sweatha: May I know which operating system are you using?
    you: Windows 7.
    Sweatha: In this case, I request you to activate the software. If you get any error in activating please let me know.
    you: IT IS ACTIVATED hence I'm trying to DEACTIVATE! How can I activate if it is already activated there is no option. Do you know these products? Your server is not working!
    Sweatha: You will need to refer Adobe forums and post your queries in Adobe forums so that our technical experts will view your post and reply back with the resolution.
    you: So whats the point of chat then - useless!
    you: I shall post this script in the forum so people can see how you respond Sweata.
    Sweatha: The support for CS3 is no longer available. You will need to refer Adobe forums and post your queries in Adobe forums so that our technical experts will view your post and reply back with the resolution.

    Hey Ned many thanks for responding. Well before I wasted more time on chat I tried and deactivated again but no success. Then pinged www.adobe.activatie.com a couple of times - tried again and hey presto it burst into life. I have a cabled network connection so don't know what happened. Tried the same with Dreamweaver as well as Photoshop CS3 and also worked. Perhaps they had a glitch with their server? Any way reinstalled - set date to 01/11/2011 for updates and now all back up and running on new computer. Well Adobe support for me was crap which is a shame when their statement on support is so positive. I've spent thousands with Adobe over the years but I'll think hard before I get spend any more unless they up their support game.

  • Deactivate cs3 on a dead computer

    Hello anyone - How can I deactivate CS3 from a dead computer please.

    Contact serial and activation support by phone or web chat and have them reset activations.
    Mylenium

  • Deactivated CS4 upgrade. Also deactivate CS3?

    I recently installed Windows 7, but before I did, I deactivated my upgrade copy of CS4, but failed to deactivate my full copy of CS3. Did I need to deactivate both copies/versions or is it okay to deactivate just the latest version?
    Here is the order of events of what I did...
    Installed CS3
    After some time, I bought and installed the upgrade version of CS4. At this point both CS3 and CS4 are installed on my machine. For example, I can run either Photoshop CS3 or Photoshop CS4.
    Deactivated CS4
    Installed Windows 7 on the same computer
    Reinstalled CS4
    Activated CS4 with the serial numbers from the packaging from both my CS4 and CS3 boxes.
    Is it okay that I did not deactivate CS3 between steps 3 & 4?

    The activations are separate for each installed version.
    Even if you failed to deactivate before installing Win7, you may still be able to activate CS3.   Try, and if it fails, call Adobe support.

  • Adobe CS3 Windows 7 Pro 64bit Issues

    I recently upgraded to Windows 7 Pro 64bit Edition after my system crashed.
    I installed Adobe CS3 without a problem and it ran fine for a little while. Then one
    day I started up Photoshop and then it just stopped working. So I decided to uninstall
    it and reinstall it. When I started the installation, it halted and asked for this Adobe.dll file
    so it complete. I clicked cancel and it aborted.
    I have read many of the forums and they all suggest downloading a file or windows xp mode
    or virtual pc.
    I have downloaded the file that it needs and it still aborts the installation. I have downloaded
    windows xp mode and installed it succesfully but I have no wish to use this software virtually
    because it is limited in the amount of memory it can use and seems to be a bit sluggish
    regardless of how much memory I allow it to have access to. I also have no access to my second
    monitor.
    Now that I have tried to install cs3 on multiple occasions, i now have to call Adobe so I can have
    them reactive my copy. Adobe has to have some sort of work around or patch for this
    because I cant forsee spending another grand for an upgrade to solve my problem.
    Here is my system specs:
    HP Pavilion M8530f
    AMD Phenom 9550 X4 Quad-Core processor 2.2 gigahertz
    7 gigabytes memory
    ATI Radeon HD 5750 Video card
    2 monitors
    2 terrabyte hard drive

    I am hoping its not because this a serious waste of having a 64 bit system if it is. do you know if this may be cause by a certain release version of cs3? i can imagine why any software would ask me to locate adobepdf.dll when it find itself on the cd. this is very puzzling. i have eliminated the video card, hard drive, and processor. frankly, i don't think i should work so hard to figure out how to eliminate a software especially when i paid so much money for it. if adobe doesn't find a solution, i guess i will have to find some other software that gets the job done without all these head aches.

  • Looking for laptop - running Win version of CS3 on Macbook Pro?

    I've been wanting to finally get a laptop for a long time now, and my first choice has always been a Macbook Pro. My main computer now is a self-built PC, and I do all my video work within CS3; my production company also runs CS3, so it made sense to mirror it at home. Anyway, my original thinking was to get a Macbook Pro so that I could have the option to edit with Final Cut Pro again, which would be nice because I see so much freelance work/job postings where the client/company is using FCP. Plus, out of all the laptops I've messed around with in the past, Macbooks always seem to work the best/fastest; and I just like them better overall.
    However, the idea of getting a laptop that isn't compatible with my current personal/professional workflow doesn't seem like such a good idea now. I have plans to travel to Japan for an extended period of time too, and I want to be able to work remotely, which means having access to a PC machine running CS3. Because of this, I started looking into PC laptops again... but I'm just not impressed with what I see. So I read about the possibility of running Bootcamp on a MBP, thus allowing me to run my PC version of CS3. Theoretically I could then still work on all of my PC formatted projects and then switch back into OS X for "normal laptop computing" (as well as starting new projects with FCP).
    Since I have no personal experience doing something like this though, I was wondering if anyone runs a setup like this and if so, how well does CS3/4/5 run via Bootcamp on a Macbook Pro? I've been reading on here how CS5's Mercury engine doesn't/can't work because the hardware won't support it, but does the overall editing experience suck?
    Just for reference, currently all my job-related work is simple DV NTSC... so I'm sure any laptop I buy would be able to handle that. However our company is planning to upgrade to HD in the near future, and I personally work with XDCAM EX footage via my Sony EX1r. So I want a laptop that can handle HD projects without choking to death. Also, an Express Card slot would be pretty awesome, too, that way I can dump my SxS cards without having to dock the camera (a 17" MBP would offer this).
    Any suggestions/help would be most appreciated, thanks!

    Have a look here: http://forums.adobe.com/thread/771180?tstart=0
    The final solution found in this thread, including all the specs, is way more attractive than any MBP. It gives no compatibility issues, allows upgrading to CS5 without issues, is fast enough for AVCHD and XDCAM-EX material, is easy to connect to your home PC, avoids possible problems with effects/transitions missing on the MAC, gives you much more bang-for-the-buck than any MBP.
    Additionally, it saves you an extra license for PR MAC.

  • Error "Licensing for this product has stopped working" when starting Adobe Photoshop CS3 Extended- XP Pro AMD; 2GB RAM

    I have exhausted all known options thus far.
    I started the Flexnet Licensing Service and restarted the system but the message continues to come up when lanching PS CS3 extended
    After restarting computer the Flexnet  Licensing Service stops again and goes into Manual mode. This also happens after a few minutes without restarting.
    I also downloaded the Flexnet Licensing Recovery Kit from Adobe Support but the file stops after saying  "please wait for a few moments.. ?"
    I changed the setting as discribed for the Flexnt folder but the message continues to come up when PS Extended CS3 is launced.
    http://kb2.adobe.com/cps/401/kb401528.html
    What else is there to do. Please help me as what I can do so I can continue to use Photoshop CS3 Extended.
    Thank you

    I downloaded the clean Script file and followed the instructions from what the Clean Script read Me file described.  The first step said to deactivate. Although I was not able to deactivate because of my original message, I followed the remaining steps.
    After using the Clean Script and uninstalling Photoshop CS3 Extended and re-installing it I re-booted my computer. I also deleted the CS3 Application data files.
    When I installed PS CS3 Extended the installer does not ask for the serial number on all attemps. I bought a registered copy of PS CS3 Extended. Is there another way to approch this licensing error.
    Thanks.

  • Install CS3 on MacBook Pro 10.6.8

    I cannot install CS3 Design Standard on my MacBook Pro (with 10.6.8).  It says this:
    Setup has encountered an error and cannot continue. Contact Adobe Customer Support for assistance.
    Customer Support does NOT support CS3, and directed me to the forum for someone's advice.  Can anyone help?

    Apple has released a document which is reported to address the recent FaceTime issue.
    http://support.apple.com/kb/TS5419

  • Adobe CS3 and MacBook Pro: any problems?

    i am about to purchase a new 15" macbook pro and adobe cs3.
    has anyone experienced problems or issues with cs3 running on their macbook pro?
    thanks!

    Hi,
    I have purchased CS3 and I have a G5 Tower and a MBP dual 2 core (bought it 2 months ago)
    Let me tell you that I am very unpleased with CS3 on both machines.
    On the G5 it is 10 times slower than CS1 for some reason it takes a lot of processing power and RAM wich the G5 does poorly.
    On the MBP it processes fine but I only have 1 Gig of RAM and I feel that I don't have enough. Plus it doesn't help that a laptop HD is slower at opening files so it really makes it look like it runs slow...I should of bought the 24in imac instead due to the fact that it doesn't cost 900$ to buy a extra 2 Gigs of RAM
    and the HD is faster
    PM G5 Dual Ghz, MBP C2D 2.16 Ghz   Mac OS X (10.4.7)  

  • URGENT: CS3 in XP pro not showing tool results

    I cannot see my lines, paint or clone results after selecting and using any of these tools. The history shows that I have used them but I cannot view the results on my screen. I can select a tool such as paint brush or pen and draw on my image but I cannot see where I have just drawn or painted. This is also the case with the dodge/burn and clone tools. Any global changes such as contrast, color or brightness will work fine, it's just the tools.
    I have tried reinstalling Photoshop (CS3) as well as did a clean install of Windos XP Pro SP3. Changed video cards and updated all bios and drivers. I am out of ideas of where to turn to next and have deadlines rapidly approaching so time is of the essence. PLEASE, any help would be greatly appreciated.

    I LOVE YOU GUYS!!! I unplugged the tablet, started PS, loaded an image and painted all over it and could see every line. I feel so stupid but then again how the hell would I know that it would do that? I used to leave the tablet mouse off to one side of the tablet but we literally had a hurricane come through here (Houston) not long ago and we moved stuff around to prepare for it and the mouse got put on top of the tablet where it has sat until John mentioned this. I remember this happening to me once before but never actually figured out what had caused it. It just started working again so I stopped trying to duplicate the problem as I was just so relieved that I could work again.
    When it happened again and I spent a week after work every day and two weekends then my wife said, "hey why don't you go on line on one of those forums and see if anyone can help". I love that woman.
    Thank you so much John, MUCH appreciated!
    Trevor

  • How Can I deactivate CS3 in a machine where the Deactivate menu option is disabled all of the time?

    We have a CS3 license. We lost the cd with the serial number. We want to deactivate the software in an old machine where it was registered to install it in a new machine, but the Deactivate menu option is disabled all of the time. How can we deactivate the software?

    Use Web chat. Link at the bottom of this page:
    Adobe ID, sign in, and account help

Maybe you are looking for