Deadline Monitor thru actions and trigger workflow

I have a requirement when service ticket is created.After 5 days somesequence of process should happen through workflow.Now i have configured the start condition in Actions which should trigger workflow.
Will there be no specific triggering event for this workflow to trigger.As now the Action is green but no workflow is triggered.

Hi
in action in method you should raise event.
this event next will trigger workflow.
also check in tcode swetypv is you workflow connected with this event.
Regards
Radek

Similar Messages

Deadline Monitoring for N-Level Approval Workflow WS14000033

Hi,
We want to setup Deadline Monitoring i.e. emails to be sent to approvers (when Shopping Carts remain unapproved in their Inbox past 2 days or so). Does anyone have any configuration/procedure document on how to do this?
Regards,
Ashwani

Hi Imtiaz,
Thanks for your promp reply. Had already checked this but since I am not a WF expert I do not know how to setup a email reminder to be sent to the current approver. The tutorial in your link has a user defined with a email id. We would like the current Approver holding the approval to be sent a reminder email. Any suggestion on how to do this.
Thanks,
Ashwani

Error running the expiration action and The workflow is no longer available

I make a content type expiration policy with action is run a workflow. When the jobs run a have this error in the evnt viewer
Error running the expiration action on item http://xxxxx/xxx/New.docx.
Error: System.InvalidOperationException: The workflow with id=xxxx is no longer available.
 at Microsoft.Office.RecordsManagement.PolicyFeatures.WorkflowExpirationAction.RunExpirationWithPostActions(SPListItem item, XmlNode parametersData, DateTime expireDate)
 at Microsoft.Office.RecordsManagement.PolicyFeatures.BaseExpirationAction.Microsoft.Office.RecordsManagement.PolicyFeatures.IExpirationActionWithPostActions.OnExpirationWithPostActions(SPListItem item, XmlNode parametersData, DateTime expireDate)
 at Microsoft.Office.RecordsManagement.PolicyFeatures.ExpirationTask.ExpirationActionData.RunExpirationAction(SPListItem item, DateTime expireDate)
 at Microsoft.Office.RecordsManagement.PolicyFeatures.ExpirationTask.<>c__DisplayClass19.<ProcessExpiredItems>b__17(SPListItem item)
 at Microsoft.Office.Server.Utilities.MonitoredScopeWrapper.RunWithMonitoredScope(Action code)
 at Microsoft.Office.Server.Utilities.ContentIterator.ProcessItem(SPListItem item, Boolean fIncludeFolderItems, MonitoredScopeWrapper monitoredScopeWrapper, ItemProcessor itemProcessor, ItemProcessorErrorCallout errorCallout)

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Can we do deadline monitoring using actions for leads?

Hi Experts,
I have a requirement to trigger mails from the lead based on the lead end date.If the lead end date is 3 months or 2 months or 1 month from now,i have to send a mail to concerned person saying that,lead will get expired in 3 or 2 or 1 month.
Is there any standard workflow for this?
can we do it using actions?
Thanks,
Adi.

Hi adi,
This can be achived using date profile in action defination-condition follow below steps:
1) If you want to send the mail to concerned person on 10 days before lead end date then
2) Create date rule e.g. Lead end date= Start date+30days then u r new rule should be Start date + 20 days accordingly u have to make changes in code.
3) u can use this new date rule in a action condition (Currnet date=new rule date)
Hope it'll help u, let me know u want more help.
Regards,
Dipesh.

WS14000133 Deadline Monitoring / Escalation

Hi all,
The requirement is to set up deadline monitoring for WS14000133 (n-step Workflow with BADI) as follows: if the approval is not actioned within x days, escalate the work item to another approver (at a
higher level).
My questions:
1. Is adding the deadline monitoring per above to WS14000133 considered a system modification? If yes, is there a potential upgrade/patch impact?
2. Has anyone tried copying WS14000133 into a custom workflow? If yes, does SRM still call BBP_WFL_APPROV_BADI from the custom copy, and is SRM behaving properly overall?
3. Has anyone tried writing a custom ABAP report to monitor late work items, instead of using embedded Workflow deadline monitoring feature?
4. What has worked for you when implementing deadline monitoring for BADI Workflows in SRM?
Cheers,
Serguei

Hi
I did not work on this deadline monitoring but you can achieve it in wf14000133 .
about deadline monitoring(in workflow)
In workflow builder STEP TYPE as
then click ACTIVITY and select the appropriate step ( 000109) and go to Latest end REFER DATE TIME WORKITEM CREATION. 24 HOURS and etc.
and you can monitor via SWI2_DEAD
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/303617cf-73dd-2a10-c993-cc6303585176.
regards
Muthu

Deadline monitoring is not working

HI,
i had requirement to change the text displayed in the decision step type. I copied that task using pftc and changed the description and i replaced the new task number with old one. the deadline monitoring is not working for the new task .
Please anybody have idea about why deadline is not working for the new task ?
advance thanks
regards
paveee

Hi Praveen,
Deadline is failing only for this workflow? Or is it failing completely in the whole system. Just create a small dummy WF with a standard decision step (or some acitvity) with deadline monitoring activated and see if it fails there also.
If deadline monitoring is failing in all workflows
Can you just check whether the scheduled report RSWWDHEX are executing properly. You can check it in SM37 for user WF-BATCH. Also check in ST22 if there are any dumps for report RSWWDHEX (for user WF-BATCH).
If deadline monitoring is not failing in other workflows
In your activity where you have put your cutom task goto the "Outcomes" tab an check if the outcome for your deadline monitoring is "Active" (This may not change but just have a check)
Also can you let us know what are the steps that you are using in your modelled outcome? Just suspecting if the first step in your modelled outcome is going to error (which is not displayed in log).
Thanks,
Prasath N

Activating deadline monitoring

Hi,
We are on SRM 5.0 , using n-step workflow.we need to activate the deadline monitoring,My requirement is if the cart is more than specified time with approvers then it has to send email to the approvers.Please let me know if somebody has configured this.
Thanks in advance,
sobhan

Hi
Refer to SRM 5.0 Workflow related deadline monitoring detailed configuration and details.
Here are the links.
http://help.sap.com/saphelp_srm50/helpdata/en/2c/e68d406b305537e10000000a1550b0/frameset.htm
http://help.sap.com/saphelp_srm50/helpdata/en/42/c879d8d9cc6bb5e10000000a1553f6/frameset.htm
http://help.sap.com/saphelp_srm50/helpdata/en/c5/582541019fa52fe10000000a155106/frameset.htm
http://help.sap.com/saphelp_srm50/helpdata/en/ca/7c5c41fe06cf1ee10000000a155106/frameset.htm
http://help.sap.com/saphelp_srm50/helpdata/en/43/21cfbe120c0bd5e10000000a422035/frameset.htm
http://help.sap.com/saphelp_srm50/helpdata/en/7c/09eb38c4084d7ce10000000a114084/frameset.htm
http://help.sap.com/saphelp_srm50/helpdata/en/0b/b18c423e3f8c51e10000000a1550b0/frameset.htm
http://help.sap.com/saphelp_srm50/helpdata/en/96/0a2441509fa831e10000000a1550b0/frameset.htm
http://help.sap.com/saphelp_srm50/helpdata/en/3c/831620a4f1044dba38b370f77835cc/frameset.htm
http://help.sap.com/saphelp_srm50/helpdata/en/6d/0f343e47fd6b2ee10000000a114084/frameset.htm
http://help.sap.com/saphelp_srm50/helpdata/en/13/6b7e740fedc84c8edc7a97973d22ac/frameset.htm
http://help.sap.com/saphelp_srm50/helpdata/en/43/d92e428819da2ce10000000a1550b0/frameset.htm
http://help.sap.com/saphelp_srm50/helpdata/en/45/87a34098022a54e10000000a1550b0/frameset.htm
Hope this will help.
Please reward full points, incase it suits your requirements.
Regards
- Atul

Date Profile with Actions and Deadline Monitoring

Hi Folks ,
I have met an requirement of Actions with Deadline Monitoring of Date Profile . I could able to see Date profile with Day Rules in the standard , But i have met an requirement for very high imp - 2 hrs , High - 4 hrs .... etc. Where in Standard Date Profile i checked all the Date Rules which were in the XML format which describes about Day only.
I m looking for an XML code for Date - DDMMYY & Time Format - HHMMSS and which supports my requirement.
Would be very thankful if any could forward any step for Actions with Date profile with Time depandant.
Thank you
Regards,
Amrita

Hi Amrita,
You take the standard XML code for the date time and copy as per your requirement and give the duration and time unit. Then assign to the action profile and see the action is appearing in transaction.Then go to tcode CRMC_ACTION_JOB and execute that transaction from their. Then the date you want to trigger the mail it will trigger in that time.
Thanx
Chinmaya

Deadline monitoring & extended email without customizing a new workflow?

Hi,
I have a Position setup in Partner Profile - Post Processing:Permitted agent, to be notify if processing errors occur on the inbound idoc interface.
My questions are:
1. Besides receiving work item in SAP inbox for the idoc fallout, is there any way to send extended notification Outlook email to the users in that position when processing error occured?
2. How can i setup a deadline monitoring for the work item triggered only by these specific idoc message variant? In SWWA, it does not narrow down by workitem, permitted agent,partner profile etc.
3. If #2 can be fulfill, is it possible for me to trigger a new work item to another user/position? An escalation to next level after due date.
I know this can be done through customizing a workflow, but in my situation, i need to search for a solution in a standard existing SAP way without creating any new workflow, program or object.
Any suggestions?
Thanks.
Regards
Eunice
Edited by: Huwi Yin Puah on Oct 1, 2009 1:08 PM
Edited by: Huwi Yin Puah on Oct 1, 2009 1:10 PM

Huwi,
1# You can send the external notification using Send mail step in the standard workflow it self. I suppose, You can add new steps in Standard Workflow also. Use Send mail step and chose recipient type as "Email Address'. Pass the email Address and it will sent out to MS outlook inbox if all the SCOt Configurations are done.
2# You can activate the deadline monitoring on any activity by
double click on the activity
goto tab Latest End
Select the relevent options
3# For excalation you can set the deadline out come as a "Modeled" outcome. It would provide you an extra wing in your approval task and in that extra wing you can create your own task putting agent as manager's manager.
Hope it helps!
Cheers,
Vikash

Deadline monitoring/Escalation - Purchase Requisition Workflow WS20000077

Dear Friends,
I have read some stuff on SDN but still couldnt figure out the soultion.
Its a common problem. We have set a release strategy in Purchase Requisition and are using std workflow WS20000077.
Now the requirement is that if an approver doesnt approve in 2 days time then the PR will automatically go to the next approver for release.
I have set the deadline monitoring using the workflow wizard for model deadline monitoring. With this, The work item gets deleted from the approvers inbox. Next in the obsolete path I have set a process control which specifies the worklow step as the step in which deadline monitoring was specified.
When I check in SWI1, the work item is set as obsolete but it doesnt go to the next approver for approval.
Your replies will be highly apprecialted.
Thanks & Regards,
Fawaz

Hi
For your Requirment :
"the requirement is that if an approver doesnt approve in 2 days time then the PR will automatically go to the next approver for release."
Please follow the below steps.in copy of WS20000077.
1.For taskTS20000159:Overall release of requisition , go to
Latest END tab: put ACtion as :Modeled , Refer.date/time:Workitem creation , below time : choses: DAY, and on left add 2.
Outcome :Deadline Montoring.
2.Then come to OUTcomes tab of the same task: see there are 3 lines 1.Step executed, 2.Latest end:Deadline Montoring, 3.Processing obsolete:Processing obsolete ,, all are ACTIVE or not , if not, Activate .then all should be Green.
4.next in the OUtcome :Deadline Montoring , use a process control step. to Set missed workitem to obsolete, in Function: chose : set Work item to Obsolute. and Workflow Step : chose then step no for the above task(TS20000159:Overall release of requisition).
5.In "Processing obsolete" path, again call the same task TS20000159. in different activity . and see to the agent assignment.
I think this will slove your problem.
How it works:
1st the PR is send in a WI to the perticular agent by the 1st activity . if the agent do not execute for 2 days. then that WI will set to obsolute . and process flow to" Processing obsolete" path, then agian PR is send to the next agent using the same task but activity created in step 5.
thanks
Kakoli.

Workflow Deadline Monitoring for SC in SRM 7.0

Hi,
I have activated the deadline monitoring for WF_APPR_LATEST_START event for 1 hour. But didnt see any notification to the requestor and the approver. So need help here.
Below is the setting that i have done to activate deadline.
1. In Define event > BUS2121 > WF_APPR_LATEST_START:SC
2. Define Event Schema > BUS2121 > Event scema : SC > WF_APPR_LATEST_START:Message (low priority):APPROVAL_DEADL_NOTIFIC_NEW:1.
Thanks In Advance.

Masa thanks for replying..
They are in place.
I checked the Workitems Log for administrator ... and could see the workitem 'Trigger Event: 'WF_LATEST_START'' fired exactly after one hour the SC was created as set in the config... but no notification is sent to Outlook.
Background Job RSWWDHEX is also running every 5min ... But didnt see any notification.

Extended notification and deadline monitoring

We are using extended notification to deliver new and changed workitem by email. Now we want to update some workflow approval tasks to add deadline notification. In SWU3 workflow customizing, we had setup "Schedule Background Job for Deadline Monitoring" to run job RSWFSLSDLEX (previous version is SWWDHEX).
My question: if there is some outstanding workflow task meet the deadline, will the notification email sent out by job RSWFSLSDLEX or extended notification report SWN_SELSEN? Thanks in advance.
Regards,
Donald

Hi,
The deadline monitoring job only creates additional workitems if a deadline is met, the sending of an email job retrieves workitems and sends them as email.
Kind regards, Rob Dielemans

Workflow Deadline monitoring

Hi,
Is it possible to re-trigger deadline monitoring more than once, so that if a PO approver has not released a PO within 24 hours, they will receive a reminder every 12 hours until this task

hi..
I hope that you are using an activity step to send workitem to PO approver to approve the PO..
After that step you do as below,
1. Create a loop which loops until your condition (PO approver approves the PO) is met..
2. Insite loop place an activity step with BOR as selfitem and method as sendtaskdescription (This is used to send mail remainders to approver)
3. In that activity step add a requested start deadline of 12 hrs so that mail is sent every 12 hrs..
4. Note that here you are not inserting you actual activity step that you send to PO approver inside loop. So you need not worry that workitem is send repeatedly to him. Only activity step to send remainder mails is inside loop.
Hope this helps..
Cheers,
Bharath
Edited by: bharath padmanabhan on Jul 11, 2011 6:20 PM

Activate Deadline Monitoring for Standard Workflow

Hi Experts,
I want to Activate Deadline Monitoring for Standard SRM Confirmation Approval Workflow. Is there any way I do this without disturbing the standard workflow? Using Alerts?
Also pls advice if I can activate the deadline monitoring directly in the standard template without having it copied to a Z/Y wf template?
Thank you!
Vj

Friends,
I want to set a deadline monitoring for a case when the approver doesnt execute the workitem even after 2days. (so I believe I need to use "Requested Start")?
Further I understand how this is done, my question is can we do change it to the standard template or do I need to copy it and then make the changes.
Also Kindly share some information on using SRM ALERTS for the same functionality to send reminders/alets to approvers on delay of approving task.
Thank you so much.
Vj

Check for duplicate invoices and trigger a workflow

Hello All,
I have a requirement to check for duplicate invoices in AP(Accounts payable) and trigger a workflow when duplicate invoices are found. I a not sure how to do any of the above. Please let me know if you have any information on:
1) Checking for duplicate invoices in AP
2) Trigger a workflow
Are there any standard workflows that checks duplicate invoices?
Thanks.
--Mithun

Hi MD,
I doubt if system gives an error on FI side when a duplicate invoice is posted.
I feel you would require a BAdi for it, where you can call your WF using FM SAP_WAPI_START_WORKFLOW.
Hope it helps.
Aditya
P.S also ask your Func Consultants, if there are any settings in the Customization, where you could capture Inv Dt, Inv Amt, Vendor, Company code.
Edited by: Aditya Varrier on Oct 15, 2008 9:38 AM

Deadline Monitor thru actions and trigger workflow

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