Activating deadline monitoring

Hi,
We are on SRM 5.0 , using n-step workflow.we need to activate the deadline monitoring,My requirement is if the cart is more than specified time with approvers then it has to send email to the approvers.Please let me know if somebody has configured this.
Thanks in advance,
sobhan

Hi
Refer to SRM 5.0 Workflow related deadline monitoring detailed configuration and details.
Here are the links.
http://help.sap.com/saphelp_srm50/helpdata/en/2c/e68d406b305537e10000000a1550b0/frameset.htm
http://help.sap.com/saphelp_srm50/helpdata/en/42/c879d8d9cc6bb5e10000000a1553f6/frameset.htm
http://help.sap.com/saphelp_srm50/helpdata/en/c5/582541019fa52fe10000000a155106/frameset.htm
http://help.sap.com/saphelp_srm50/helpdata/en/ca/7c5c41fe06cf1ee10000000a155106/frameset.htm
http://help.sap.com/saphelp_srm50/helpdata/en/43/21cfbe120c0bd5e10000000a422035/frameset.htm
http://help.sap.com/saphelp_srm50/helpdata/en/7c/09eb38c4084d7ce10000000a114084/frameset.htm
http://help.sap.com/saphelp_srm50/helpdata/en/0b/b18c423e3f8c51e10000000a1550b0/frameset.htm
http://help.sap.com/saphelp_srm50/helpdata/en/96/0a2441509fa831e10000000a1550b0/frameset.htm
http://help.sap.com/saphelp_srm50/helpdata/en/3c/831620a4f1044dba38b370f77835cc/frameset.htm
http://help.sap.com/saphelp_srm50/helpdata/en/6d/0f343e47fd6b2ee10000000a114084/frameset.htm
http://help.sap.com/saphelp_srm50/helpdata/en/13/6b7e740fedc84c8edc7a97973d22ac/frameset.htm
http://help.sap.com/saphelp_srm50/helpdata/en/43/d92e428819da2ce10000000a1550b0/frameset.htm
http://help.sap.com/saphelp_srm50/helpdata/en/45/87a34098022a54e10000000a1550b0/frameset.htm
Hope this will help.
Please reward full points, incase it suits your requirements.
Regards
- Atul

Similar Messages

Requested End Deadline monitoring for Background Activity Step

Hi All,
Workflow for MSS Position change has been implemented in the system.
When a request was created thru Portal the Workflow was triggered but it got stuck.
I found that in a background activity step there is a requested end deadline monitoring which was reached.
Since it is a background activity there is no agent assigned, then what could be the reason that the deadline was reached ?
Can anyone tell me when is the Requested End deadline triggered ?
Regards,
Radhika.

Hello,
Yes, if it's workitem creation time + 1 minute then it means the deadline (any deadline - Latest End, Requested End, Requested Start etc, they're all the same, they just have different names) gets triggered.
What happens next depends on how that deadline has been defined - it may just send a message to someone and do nothing else (ie it leaves the background process running). Or it may be a modeled deadline set up to end the process. Have a look in the Requested End tab to see what it does.
regards
Rick Bakker
Hanabi Technology

Deadline monitoring & extended email without customizing a new workflow?

Hi,
I have a Position setup in Partner Profile - Post Processing:Permitted agent, to be notify if processing errors occur on the inbound idoc interface.
My questions are:
1. Besides receiving work item in SAP inbox for the idoc fallout, is there any way to send extended notification Outlook email to the users in that position when processing error occured?
2. How can i setup a deadline monitoring for the work item triggered only by these specific idoc message variant? In SWWA, it does not narrow down by workitem, permitted agent,partner profile etc.
3. If #2 can be fulfill, is it possible for me to trigger a new work item to another user/position? An escalation to next level after due date.
I know this can be done through customizing a workflow, but in my situation, i need to search for a solution in a standard existing SAP way without creating any new workflow, program or object.
Any suggestions?
Thanks.
Regards
Eunice
Edited by: Huwi Yin Puah on Oct 1, 2009 1:08 PM
Edited by: Huwi Yin Puah on Oct 1, 2009 1:10 PM

Huwi,
1# You can send the external notification using Send mail step in the standard workflow it self. I suppose, You can add new steps in Standard Workflow also. Use Send mail step and chose recipient type as "Email Address'. Pass the email Address and it will sent out to MS outlook inbox if all the SCOt Configurations are done.
2# You can activate the deadline monitoring on any activity by
double click on the activity
goto tab Latest End
Select the relevent options
3# For excalation you can set the deadline out come as a "Modeled" outcome. It would provide you an extra wing in your approval task and in that extra wing you can create your own task putting agent as manager's manager.
Hope it helps!
Cheers,
Vikash

Workflow Deadline Monitoring for SC in SRM 7.0

Hi,
I have activated the deadline monitoring for WF_APPR_LATEST_START event for 1 hour. But didnt see any notification to the requestor and the approver. So need help here.
Below is the setting that i have done to activate deadline.
1. In Define event > BUS2121 > WF_APPR_LATEST_START:SC
2. Define Event Schema > BUS2121 > Event scema : SC > WF_APPR_LATEST_START:Message (low priority):APPROVAL_DEADL_NOTIFIC_NEW:1.
Thanks In Advance.

Masa thanks for replying..
They are in place.
I checked the Workitems Log for administrator ... and could see the workitem 'Trigger Event: 'WF_LATEST_START'' fired exactly after one hour the SC was created as set in the config... but no notification is sent to Outlook.
Background Job RSWWDHEX is also running every 5min ... But didnt see any notification.

Problem in deadline monitoring of batches

Dear experts,
Deadline monitoring of batches (transaction QA07) is not working. I tried running this but it did not post stock of a batch whou2019s expiry date was in next 2 days in blocked stock. I had specified the material no, plant, initial run in days (the one that is underu201D batch status change when expiration date is reachedu201D) and also flagged the checkbox for u201CBlock batchu201D. All other fields were left empty. Also QM module is not active. The message was u201CNo entries foundu201D , I confirmed the batch details with u201CMSC2Nu201D , it was in next 2 days and the same is reflected in report u201CMB5Mu201D too.
Please let me know whether QM is required to be active for execution of QA07 or there is some other problem.
thanks in advance

Ok... I'm still confused. Why can't you run the standard deadline mointoring program?
I believe you still need to activate the 09 inspection type but this can be done in mass using QA08. Since your not using inspection intervals, don't maintain the inspection interval field in the QM view.
No config needs to be done, the standard as delivered config in QM should work.
Run the deadline mointoring program (QA07?) but only fill in data in the bottom half for blocking expired batches.
Set the program up to to run nightly with whatever 'window' you desire, i..e block those that expire in 1 day, or 5 days, or ten days.
If you are using batch status management, then the batches will be restricted. If you are not, they will be moved to blocked stock.
Craig

How to send recursive deadline monitoring mails?

Hi all,
I have to send a deadline monitoring mails to the approver for every 3 days till the approver takes some action. I am able to send the deadline monitoring mail once by using 'LATEST END' tab.
even tried using loop, but i am getting mails continuously.
Please help me..
Regards,
Gautham P

Hi Gautham,
Activation
Deadline Monitoring is activated by selecting a reference date /time for the relevant deadline (on the relevant tab page of step).
Reference date/time options
Creation date/time of the work item
Creation data/time of the workflow
A date in the form of an expression (derived from application
context)
E.g. 2 days for document type CMR, 3 days for CMR
Recipient and Text
Deadline Text and Recipient of deadline has to be mentioned on tab page Display text.
NOTE:
The deadline work item is completed when the deadline recipient processes it or the original work item is completed.
In the task itself trigger to receive mails but only thing you have to maintain Fork.
Information on monitored workitem
Workitem Type: Dialog step
Status: In Process
Current Agent: xyz
Thanks and Regards,
Prabhakar Dharmala

Deadline monitoring/Escalation - Purchase Requisition Workflow WS20000077

Dear Friends,
I have read some stuff on SDN but still couldnt figure out the soultion.
Its a common problem. We have set a release strategy in Purchase Requisition and are using std workflow WS20000077.
Now the requirement is that if an approver doesnt approve in 2 days time then the PR will automatically go to the next approver for release.
I have set the deadline monitoring using the workflow wizard for model deadline monitoring. With this, The work item gets deleted from the approvers inbox. Next in the obsolete path I have set a process control which specifies the worklow step as the step in which deadline monitoring was specified.
When I check in SWI1, the work item is set as obsolete but it doesnt go to the next approver for approval.
Your replies will be highly apprecialted.
Thanks & Regards,
Fawaz

Hi
For your Requirment :
"the requirement is that if an approver doesnt approve in 2 days time then the PR will automatically go to the next approver for release."
Please follow the below steps.in copy of WS20000077.
1.For taskTS20000159:Overall release of requisition , go to
Latest END tab: put ACtion as :Modeled , Refer.date/time:Workitem creation , below time : choses: DAY, and on left add 2.
Outcome :Deadline Montoring.
2.Then come to OUTcomes tab of the same task: see there are 3 lines 1.Step executed, 2.Latest end:Deadline Montoring, 3.Processing obsolete:Processing obsolete ,, all are ACTIVE or not , if not, Activate .then all should be Green.
4.next in the OUtcome :Deadline Montoring , use a process control step. to Set missed workitem to obsolete, in Function: chose : set Work item to Obsolute. and Workflow Step : chose then step no for the above task(TS20000159:Overall release of requisition).
5.In "Processing obsolete" path, again call the same task TS20000159. in different activity . and see to the agent assignment.
I think this will slove your problem.
How it works:
1st the PR is send in a WI to the perticular agent by the 1st activity . if the agent do not execute for 2 days. then that WI will set to obsolute . and process flow to" Processing obsolete" path, then agian PR is send to the next agent using the same task but activity created in step 5.
thanks
Kakoli.

Deadline monitoring is not working

HI,
i had requirement to change the text displayed in the decision step type. I copied that task using pftc and changed the description and i replaced the new task number with old one. the deadline monitoring is not working for the new task .
Please anybody have idea about why deadline is not working for the new task ?
advance thanks
regards
paveee

Hi Praveen,
Deadline is failing only for this workflow? Or is it failing completely in the whole system. Just create a small dummy WF with a standard decision step (or some acitvity) with deadline monitoring activated and see if it fails there also.
If deadline monitoring is failing in all workflows
Can you just check whether the scheduled report RSWWDHEX are executing properly. You can check it in SM37 for user WF-BATCH. Also check in ST22 if there are any dumps for report RSWWDHEX (for user WF-BATCH).
If deadline monitoring is not failing in other workflows
In your activity where you have put your cutom task goto the "Outcomes" tab an check if the outcome for your deadline monitoring is "Active" (This may not change but just have a check)
Also can you let us know what are the steps that you are using in your modelled outcome? Just suspecting if the first step in your modelled outcome is going to error (which is not displayed in log).
Thanks,
Prasath N

Doubt in deadline monitoring

Hi,
I have a user decision where deadline monitoring is active. To be specific "Latest Start" is activated. In the "Conditions" tab "Complete Work Item" tab has a condition set. The condition is Dflag = 'X'. This means when this condition "Dflag = X", is true, the status of the workitem is set to Completed. This condition is set in the deadline branch.
Question 1) Does this mean that the workitem will disappear from the inbox once deadline has reached and this condition has been set?
Question 2) If it doesnt disappear, then is it possible to execute the workitem after deadline is reached and this condition has been set?
The reason is when I see the techncal log I am observing the following.
1) Deadline has reached and Dflag has been set to X in the deadline branch.
2) Though the deadline has reached on "01.04.2007 - 11:31:05" the workitem has been processed on "02.04.2007 - 04:10:22 "
3) What should have happened is this workitem should be completed and the branch "Condition for 'Complete Work Item' is true" (bcoz conditions tab is set )should be executed.
Please help.
Thanks
Abhishek

Question 1) Does this mean that the workitem will disappear from the inbox once deadline has reached and this condition has been set?
-> The workitem will not disappear, it will be set to complete in ur case.
Question 2) If it doesnt disappear, then is it possible to execute the workitem after deadline is reached and this condition has been set?
If the condition has been set DFLG=X the workitem is already set to complete and it should go to the next processing step.
So as soon as you have the condition DFLAG=X WI should be set to complete and your path should get executed.
now - The fulfillment of the condition is checked by the background job for condition evaluation which is run periodical - i am not aware of which job does this but checking could be delayed cause of the periodic job.
What happened to the workitem after completion did ur path get executed at a later stage ?

Workflow Deadline monitoring

Hi,
Is it possible to re-trigger deadline monitoring more than once, so that if a PO approver has not released a PO within 24 hours, they will receive a reminder every 12 hours until this task

hi..
I hope that you are using an activity step to send workitem to PO approver to approve the PO..
After that step you do as below,
1. Create a loop which loops until your condition (PO approver approves the PO) is met..
2. Insite loop place an activity step with BOR as selfitem and method as sendtaskdescription (This is used to send mail remainders to approver)
3. In that activity step add a requested start deadline of 12 hrs so that mail is sent every 12 hrs..
4. Note that here you are not inserting you actual activity step that you send to PO approver inside loop. So you need not worry that workitem is send repeatedly to him. Only activity step to send remainder mails is inside loop.
Hope this helps..
Cheers,
Bharath
Edited by: bharath padmanabhan on Jul 11, 2011 6:20 PM

Inspection lot at deadline monitoring

Hi all,
I've a question about the deadline monitoring function in SAP. I want to create an inspection lot when the batch is about to expire. Here are a couple of assumptions:
- We use batch status management
- inspection type 09 active in material master
- QA07 to trigger inspection.
I don't want to use the next inspection date. So when i run qa07 i set the field batch status change when exp is reached. The batch is set to restricted, mvt 341 is used for this. But how do i create an inspection lot? I already activated mvt 341 in customizing, but nothing happens.
Hope you can help.

In config: Materials Management > Inventory Management and Physical Inventory>Movement Types-->Copy,Change Movement Types
Select "Movement Type"
Enter in range of movement types to review.
Select a movement type
Click on folder "update control/WM movement types
Double click on any of the lines displayed.
Inspection lot origin field is on the bottom left.
FF

WS14000133 Deadline Monitoring / Escalation

Hi all,
The requirement is to set up deadline monitoring for WS14000133 (n-step Workflow with BADI) as follows: if the approval is not actioned within x days, escalate the work item to another approver (at a
higher level).
My questions:
1. Is adding the deadline monitoring per above to WS14000133 considered a system modification? If yes, is there a potential upgrade/patch impact?
2. Has anyone tried copying WS14000133 into a custom workflow? If yes, does SRM still call BBP_WFL_APPROV_BADI from the custom copy, and is SRM behaving properly overall?
3. Has anyone tried writing a custom ABAP report to monitor late work items, instead of using embedded Workflow deadline monitoring feature?
4. What has worked for you when implementing deadline monitoring for BADI Workflows in SRM?
Cheers,
Serguei

Hi
I did not work on this deadline monitoring but you can achieve it in wf14000133 .
about deadline monitoring(in workflow)
In workflow builder STEP TYPE as
then click ACTIVITY and select the appropriate step ( 000109) and go to Latest end REFER DATE TIME WORKITEM CREATION. 24 HOURS and etc.
and you can monitor via SWI2_DEAD
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/303617cf-73dd-2a10-c993-cc6303585176.
regards
Muthu

Deadline monitoring for Shopping Cart

Hi Experts,
I am working on SRM 7.0 process controlled workflows.
Activated the deadline monitoring for shopping cart but I am getting the below error:
Work item 000000073752: Object /SAPSRM/CL_WF_EVENT_ADAPTER method TRIGGER_EVENT cannot be execute
Please help to solve this.
Thanks,
Sangeeta

Hello,
To find the cause you will need to debug:
For testing you can call the method
/SAPSRM/CL_WF_EVENT_ADAPTER -> TRIGGER_EVENT
Take the following parameters from the document wfl log:
IV_DOCUMENT_GUID IV_DOCUMENT_GUID
IV_DOCUMENT_TYPE IV_DOCUMENT_TYPE
IV_EVENT IV_EVENT
IV_EVENT_SUB_CATEGORY
IV_WORKITEM_ID
IV_DOCUMENT_ID
Before to start debugging, set a beark point in CL_BBP_MESSAGE_CREATE -> execute
Here you can find why the alert method is not been able to be executed.
Probably you are passing some wrong parameter.. Do you use Badis BBP_OUTPUT_CHANGE_SF or BBP_ALERT.. try to deactivate these Badis and retest.
Thanks,
Melina

Sending deadline monitoring mails....

Hi all,
I have created a workflow to send mail (user decision to approve or reject buttons) to an approver. If he doesnt respond to it till 3 days, a mail should be sent to his higer level person (say supervisor) and this supervisor should approver or reject the notification. If supervisor also doesnt take any action till 5 days a mail should be sent to the higer level person(manager) and manager should approve or reject the notification. This escalation goes on till 5 levels.
any suggestions and solutions would be very helpful.
Regards,
Gautham P

hi gautham,
use modeled deadline monitoring for sending the email to higher level, and activate the processing obsolete option in the outcome tab of the activity so that the as soon as the deadline is missed the task disappears from his inbox. For using the same you go into latest end tab of the activity there you can make the required deadline monitoring, If you want to terminate the workflow automaticallly aftr it has been esclated to the 5th level and the deadline has been missed, you need to define a terminating event and attach the same in the modelled deadline branch of the activity at the 5th level.
Hope it helps.
Cheers
Saurabh Anand.
P.S: Please award point if it helps

Escalation/Deadline monitoring

Hi,
There are three levels of managers (say L1, L2 & L3).
Work item (user decision step) goes to L1. The action that L1 can take is "Escalate to L2". L1 can either go to the transaction and complete the TECO for maintanance order or take the above action in UWL. IF L1 does not take any action in UWL for say 24 hours, workitem goes to L2, which is achieved by deadline monitoring.
Now the complexity is, L1 can go to the maintanance order and at the transaction level, if he selects radio button called escalated from IW32, even then the workflow should capture this action of his at transaction level and end the workitem in L1's inbox and escalate it to L2's inbox.
In a nutshell there should be three ways to escalate to L2
   a) take action from UWL - select 'Escalate to L2" in workitem.
   b) L1 does not take any action for 24 hours - deadline monitoring.
   c) L1 goes to transaction IW32 and select radio button "Escalated"
'a' and 'b' are pretty straight forward. I need to incorporate 'c' into the design.
My thoughts:
1) When L1 goes to IW32 and selects radio button 'Escalated', I will raise an event at the enhancement in the transaction ( will have to look - if I can do that) and put this event in the terminating events of the task. However it is user decision step - I cannot put a terminating event - as it is synchronus object method.
Please give me some inputs.
Thanks,
Sunita

Hi Sunita,
Sorry, last time, i think i misunderstood your requirement.
================
In a nutshell there should be three ways to escalate to L2
a) take action from UWL - select 'Escalate to L2" in workitem.
b) L1 does not take any action for 24 hours - deadline monitoring.
c) L1 goes to transaction IW32 and select radio button "Escalated"
'a' and 'b' are pretty straight forward. I need to incorporate 'c' into the design.
My thoughts:
1) When L1 goes to IW32 and selects radio button 'Escalated', I will raise an event at the enhancement in the transaction ( will have to look - if I can do that) and put this event in the terminating events of the task. However it is user decision step - I cannot put a terminating event - as it is synchronus object method.
===========
Based on the above, i think you require, if you have already sent a witem to L1 and it's there in his Inbox, AND if L1 is NOT USING workflow task to get to IW32 screen to select the "Escalated" button, then you need to cancel witem in L1's inbox and send a witem to user L2.
Is that correct ?
If yes, do the following:
1. in the user exit of IW32, raise the event "Serv.Order Escalated" based on the selection of "Escalated" button
2. Put this as Terminating Event for the User decision step(task) for which L1 already has a witem.
Here, pl note that if you are using the std. user decision TS00008267, it's better idea to copy and make your own custom user decision(Ex:- TS9200XXXX)and then add Terminating event(ex:- BU2088.ESCALATED).
YOU CAN ADD A TERMINATING EVENT, EVEN IF THE METHOD IS SYNCHRONOUS. ONLY THAT IF IF IT'S AN ASYNCHRONOUS METHOD, IT'S A MUST, IF THE METHOD IS SYNCHRONOUS, THEN IT'S OPTIONAL.
3. Then when you use this user decision in your workflow, you will get a new Outcome "Serv.Order Escalated". If the Outcome is not active, go to Outcomes of your User decision task and activate it.
4. In this Outcome branch, put a Process Control step "Cancel workflow(including all Callers). This will take out any witems for the already started worklfow instance. That means, witem in L1's Inbox is gone now.
5. Specify BU2088.ESCALATED also as one of the triggering events for your workflow. This will restart the workflow with a new instance.
6. And, the first step, you can have if the Triggering event of wflow instance is ESCALATED, then choose the path where you send witem to L2. If anyother event is triggering event, then it's the default path, sending witem to user L1.
============
Hope this should solve your problem. i have done just now the same and it's working fine.
Regards,
venu

Activating deadline monitoring

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