Dear apple management,  I have purchased I pad mini e few days ago. I need help as follows:  (1) Camera: i did take a few photos but something has gone wrong. As i press the camera icon, I get a blank dark black screen. What do you think has gone wrong ?

Dear apple management, apple support communities
I have purchased I pad mini e few days ago. I need help as follows:
(1) Camera: i did take a few photos but something has gone wrong. As i press the camera icon, I get a blank dark black screen. What do you think has gone wrong ? HELP URGENTLY REQUIRED.
(2) How do i sync my pc  with I pad mini?
(3)i can read on i pad mini  file made in microsoft excel but all numbers are very different from the original document. What is the solutuon?
Dr Uma S Nayak
<Personal Information Edited by Host>

You are talking to fellow users on these forums, not iTunes Support or Apple - I've asked the hosts to remove your phone number from your post.
For the Camera app, try closing it via the taskbar and see if it works when you re-open the app : from the home screen (i.e. not with the Camera app 'open' on-screen) double-click the home button to bring up the taskbar at the bottom of the iPad's screen, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Camera app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't fix it then try a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
In terms of syncing, you will need iTunes on your computer - if you haven't already downloaded it then you can do so from here : http://www.apple.com/itunes/download/
You can conncet the iPad to your computer and select it on the left-hand sidebar of your computer's iTunes (you can enable the sidebar on iTunes 11 on a PC via control-S), and use the tabs on the right-hand side of the iTunes screen to sycn your content to the iPad.
Syncing music : http://support.apple.com/kb/HT1351
Syncing apps : http://support.apple.com/kb/PH12315
If you haven't yet synced your iPad to your computer you may also find this page useful : https://discussions.apple.com/docs/DOC-3141
For the excel file, what app are you viewing/editing it in ? If the values are different then it may be that the app that you are using doesn't support all the formulas that are being used in the spreadsheet. Apps that 'support' excel documents include Apple's Numbers app, and from third-parties apps such as Documents To Go ('premium' version) and QuickOffice Pro HD.

Similar Messages

  • Dear Sir/Madam,  I have purchased a full copy of Adobe Acrobat Standard  software on  11th of August 2014 (Order number: 8796780459).  I accidently deleted that file, and tried to download it from the Adobe site with no success - Got a message directing t

    Dear Sir/Madam,
    I have purchased a full copy of Adobe Acrobat Standard  software on  11th
    of August 2014 (Order number: 8796780459).
    I accidently deleted that file, and tried to download it from the
    Adobe site with no success - Got a message directing to [email protected] that elaborates that the file is available for 60 days only. Webhelp at digitalriver has directed me to you
    Please help me get a working link for download.

    Since you don't give us any details like your operating system or Acrobat version, I can only direct you to a general download page https://helpx.adobe.com/download-install.html

  • A few days ago, my HP printer software updated automatically, everything seemed fine (Mac is running Maverick, my laptop is Snow Leopard).  Out of the blue yesterday, my printer stopped printing (neither Mac can connect), I have tried everything.

    A few days ago, my HP printer software updated automatically, everything seemed fine (Mac is running Maverick, my laptop is Snow Leopard).  Out of the blue yesterday, my printer stopped printing (neither Mac can connect), I have tried everything.  Both the suggestion from HP and Apple, it's making me crazy I've spent most of time trying to fix it.

    You tried exactly what ?
    I most of the time would start with the same Apple Printer Support page tech articles
    OS X Mountain Lion and OS X Lion systems will have the necessary printing software already installed, or will automatically download and install software when the printer is connected or configured. Do not install software that came with the printer as it may be out of date, and do not connect the printer to your Mac yet. Follow the instructions that came with the printer to unpack, install ink or toner, and insert paper.  Finally, use the instructions in this article to connect the printer to your Mac.
    Make sure the printer model is listed in Printer and scanner software, which is a comprehensive list of all printer models that have compatible software for OS X Mountain Lion and OS X Lion.
    How to add a printer
    Start a print job on the Mac and manage its options
    Generate and manage PDFs
    Manage the printer queue and printer dock icon
    Share the printer queue
    Mac OS Printing/Fax (any version), OS X Lion, OS X Mountain Lion
    http://www.apple.com/support/osx/
    printing in OS X Mountain Lion
    http://support.apple.com/kb/HT4670
    Try to delete the print queue under Print & Fax / Print & Scan then manually add a print queue.
    Steps here: http://bit.ly/TdUuHL
    If it doesn't work, reset the printing system:
    http://support.apple.com/kb/HT1341
    then add another print queue manually.

  • When I open the settings and messages of the iPhone 4s I get stuck in a white screen, what should I do? the keyboard to open there is minute, I can not open the settings in any way.

    when I open the settings and messages of the iPhone 4s I get stuck in a white screen, what should I do? the keyboard to open there is minute, I can not open the settings in any way.

    Try a reset: Simultaneously hold down the Home and On buttons until the device shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the device back on using the On button. In some cases it also helps to double click the Home button and close all apps from the tray BEFORE doing the reset.

  • I have had the Blackberry Playbook since it came out. I have had 3 email accounts on it since I don't remember when. Suddenly a few days ago my window popped up for me to add my pw to one of my accounts. It said it was not the right pw or un. It was both.

     I went in to my settings and worked and worked with it to no avail. So I decided to delete that account and try to re-add it. Forget it. I have worked for 2 days now or more and tried everything under the sun. I am not a computer geek but I am no dummy to them either. It always says server is not working or something like that. I have become so fed up with computer technology lately that I want to take my laptop, tablet and all of it and throw it against a brick wall. Why has everything become so complicated? I thought computer technology was improving. Not! Also, every single update rim had done has taken from my battery. When I first got it I could read on kobo for hours with no change in battery status hardly. After each update my battery got weaker and weaker until now I am lucky if I get an hour out of it on anything online and a good 2 hours reading, maybe. I loved it when I first got it, but it gets worse and worse. Help! I have a bellsouth email acct. and I used the info from my laptop and it gets and sends my mail just fine and has for forever. I just don't know what is up with it. And it would be so wonderful to have access to other readers besides just kobo. I tried to put some pdf books on it a few days ago and I could not get them to show up on my adobe reader for anything. I have others on there and some of them did and some didn't. Ugggh!  What is up RIM with our tablets?

    Why start a new and very similar thread to your other one which you have not responded to (have you read the replies?)
    I suggest that no response is made to this duplicate thread. 

  • I have purchased a song that never completed downloading.  I need help accessing song although still shows purchased?

    I have purchased a song that never completed the download.  Song now says purchased but can't get it and isn't in library.  How can I access the song?

    Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete track from your iTunes library and redownload it via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.
    If you aren't in a country where you can re-download music or if it re-downloads with the same problem then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • My Power Mac G5 is freezing up. A few days ago my G5 started freezing up, the cursor is unresponsive and none of the keys have any use. I have to press the power button to shut down and then restart. Sometimes on the restart, instead of the Apple logo I g

    A few days ago my G5 started to freeze up while in use. It doesn't matter if in Safari, iTunes, Pages, etc. The cursor will not respond nor does any keystroke, force quit, escape, etc. I have to hold the power button down to shut the computer down. Then, try to restart. Sometimes restart will work and the computer will work for a while and then freeze again. Other times on restart, instead of the Apple logo at start up, I get a Zero with a line thru it, have to power off and restart again. When it does restart, the "spinning gear" takes a lot longer than normal to spin up and take me to the login screen. Have been told it may be my hard drive getting ready to fail. Have looked at disk utilities, S.M.A.R.T looks fine, "verified" and have verified disk, and repaired permissions. In case it is the hard drive, I bought external hard drive and hooked it up to Time Machine. The backing up to a long time, overnight, about 10 hours because it kept freexing up and I would have to shut down and try restarting again. Finally got everything backed up.
    Any help or suggestions greatly appreciated!!!   Could it be my hard drive is dying? Is the the normal chain of events or is it something else???

    Ok, to copy the Drive from one to another, get carbon copy cloner to make an exact copy of your old HD to the New one...
    http://www.bombich.com/software/ccc.html
    Or SuperDuper...
    http://www.shirt-pocket.com/SuperDuper/
    Believe it or not, anything on the Desktop uses 3 times the Resources of the Mac than if stored elsewhere, I can note a slowdown from just 30 items on the Desktop on a really fast Mac, so the less the better on the Desktop.
    DW will not tell you about Bad Sectors, it's just the very best at Repair Directory damage & such.
    At this point I think you should get Applejack...
    http://www.macupdate.com/info.php/id/15667/applejack
    After installing, reboot holding down CMD+s, (+s), then when the DOS like prompt shows, type in...
    applejack AUTO
    Then let it do all 6 of it's things.
    At least it'll eliminate some questions if it doesn't fix it.
    The 6 things it does are...
    Correct any Disk problems.
    Repair Permissions.
    Clear out Cache Files.
    Repair/check several plist files.
    Dump the VM files for a fresh start.
    Trash old Log files.
    First reboot will be slower, sometimes 2 or 3 restarts will be required for full benefit... my guess is files relying upon other files relying upon other files! :-)
    Disconnect the USB cable from any Uninterruptible Power Supply so the system doesn't shut down in the middle of the process.

  • So my airport extreme recently had some nat/dns issue and in the airport utility displayed a warning about it and to correct it. I wasn't sure what to do so i pressed the resolve icon and now my guest network is not working.

    So my airport extreme recently had some nat/dns issue and in the airport utility displayed a warning about it and to correct it. I wasn't sure what to do so i pressed the resolve icon and now my guest network is not working.

    Anytime you change networking hardware, it is always a good idea to perform a complete power recycle of your networking components.
    I would recommend that you do the following as a minimum:
    Power-down the modem, AirPort base station, and computer(s).
    Disconnect the AirPort base station from the Internet broadband modem.
    While all of the devices are powered-down, perform a "factory default" reset on the base station. This will get it back to its "out-of-the-box" configuration and make setting it up much easier, especially if you use the "Assist me" process within the AirPort Utility. (ref: Resetting an AirPort Base Station or Time Capsule)
    After the base station resets, go ahead and power it back down.
    Reconnect the AirPort base station to the Internet broadband modem. For the Extreme and Time Capsule, be sure to connect the cable to the base station's WAN (circle-of-dots) port.
    Power-up the modem; wait at least 10-15 minutes to allow it adequate time to initialize.
    Power-up the AirPort base station; wait at least 5-10 minutes. Note: The AirPort's status light may continue to flash amber after it has intialized. That is because, there may be some additional configuration items necessary, like setting up wireless security, before the overall setup is completed to get a green status.
    Power-up your computer(s).
    In this basic configuration, the AirPort base station will broadcast an unsecured wireless network with a Network Name (SSID) of Apple Network NNNNNN. Network clients, connected to the base station either by wire or wireless, should now be able to access the Internet through the ISP's modem. Once Internet connectivity has been verified, you can use the AirPort Utility to configure the base station for wireless security and any other desired options. Please post back your results.

  • Pressing the Web Icon in Applications resets my TX

    I've been successfully accessing Wi-Fi for a couple of days, and now, when I press the Web icon to get to mail bookmarks, the unit goes black and resets itself.  Prior to the first time this happened, I had been opening e-mail and forwarding some of them to other addresses.  I am assuming that I will have to do a hard reset and reload everything (when I get home - I am currently on vacation - which is the reason for the heavy mail viewing) - but, hopefully, someone has a remedy.  Thanks
    Post relates to: Palm TX

    Hi, 2 questions:
    1) When you checked your emails and were forwarding those emails were you doing this by going to your email website or doing this through VersaMail or some other email application ?
    2) Are you getting resets at any other times and with any other applications, not just when you launch an app ?
    When you try to launch any application and your Palm resets it generally means either:
    • The application is not compatible with your Palm. Obviously, Blazer (Web) is compatible
    or
    • Your Prefs database is corrupt
    or
    • On NVFS Palms only (like the TX) the dbCache is too full and needs to be cleared
    Do you use a backup to card application like NVBackup @
    http://sourceforge.net/project/showfiles.php?group_id=92189&package_id=186018 (you only need binaries.zip)
    If yes then hopefully you have a backup that was made when Blazer (Web) was working ok, try a 'Restore' of that backup. This will restore a Prefs database that is not corrupt.
    It is always best to do a Soft Reset before using Blazer especially when you are going to be doing a lot of work because on NVFS Palms (like the TX) the dbCache fills up and needs to be cleared.
    But then, I guess you have already tried pressing the Web icon again after your TX reset itself so that has already been tried
    You could also try a Blazer Spring Clean using a FileManager like FileZ @
    http://www.nosleep.net/index.php?option=com_content&view=article&id=47&Itemid=27
    If you can eventually launch Blazer change your Start With: setting to Blank Page.
    You can find the info on how to do both these things in the thread Blazer Tips and Tricks @
    http://forum.brighthand.com/showthread.php?t=252620
    in particular the sections
    Blazer SpringClean- Normal & FileManager:
    Blazer @ Hotels, Airports, Free WiFi HotSpots etc:
    Good luck
    All the best, woz of oz
    Message Edited by wozofoz on 04-13-2009 03:01 PM

  • Dear Apple Rep,  I have recently transferred purchases I've made on my iPad to my PC.  But the album artwork, while correct on my PC, is all messed up on my iPad--wrong artwork on the many of the albums.    Could you help me in resolving this annoying pr

    Dear Apple Community,
    I have recently transferred purchases I've made on my iPad to my PC.  But the album artwork, while correct on my PC, is all messed up on my iPad--wrong artwork on the many of the albums.  
    Could you help me in resolving this annoying problem?
    Thank you in advance for your assistance,
    Jonathan Treat

    Removed; inapplicable due to date of thread.
    Message was edited by: Dave Sawyer

  • A few years ago I bought music from Itunes.  Recently I deactivated all computers in order to add a new computer.  Most of the music I purchased came through, but I am still missing about 30% of it.  How can I download all the music I have purchased from

    A few years ago I bought music from Itunes.  Recently I deactivated all computers in order to add a new computer.  Most of the music I purchased came through, but I am still missing about 30% of it.  How can I download all the music I have purchased from Itunes?

    Might have luck with that here >  Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Previous purchases may be unavailable if they have been refunded or are no longer on the iTunes Store.
    Make sure and use the same Apple ID that was used for the original purchases.

  • Why does my screen come up dark when I press the camera icon?

    Why does my screen come up dark when I press the Camera icon?  I can neither take pictures nor look at the photos I have saved.

    Doulbe tab the home key to see the task bar.  Touch and hold any of those icons until they jiggle, then delete them by touching the minus sign.   Then reboot the pad by holding the sleep and home buttons until the apple logo appears.  Ignore the red slider.
    You either have another app open that is using the camera, or you just have too much stuff in memory.  The reset process should clear it up.

  • Lightroom comes with a recently purchased camera, but no instructions or info is included with the camera. how do I get this software?

    lightroom comes with a recently purchased camera, but no instructions or info is included with the camera. how do I get this software?

    Ask the people who sold you the camera and lightroom. They should send you details.
    Bob frost

  • I have a I-pad mini.Installed IOS Mavericks. When I use the camera app, HDR

    I have a I-pad mini.Installed IOS Mavericks. When I use the camera app, HDR & photo buttons appear & are functional.
    The video & square buttons are in-operable whne touched.

    You don't touch those buttons; you scroll then to the center to change the function between video, photo and square.

  • When my Mac Book Pro is asleep and I lift the lid it sometimes goes dark.  I have to press the F2 key to get the screen again.  Is this a problem?

    When my Mac Book Pro is asleep and I lift the cover the screen goes dark and I have to press the F2 key to get it back.  What do I need to do to prevent this?

    Try this, may help.
    1. Reset PRAM.  http://support.apple.com/kb/PH4405
    2. Reset SMC.     http://support.apple.com/kb/HT3964
        Choose the method for:
        "Resetting SMC on portables with a battery you should not remove on your own".
    If this does not help, contact Apple.
    Best.

Maybe you are looking for

  • Filesystem not accessable after ios 8 upgrade

    Hey experts, i have recently upgraded my iPhone 5 to  IOS 8. Now it is not possible to access the filesystem for e.g. copying photos from the iphone. The iPhone simply doesn't show up on my Windows 7 PC as a drive. I have tested it on several PCs. Is

  • Can't change my paper settings to print from Photoshop cs4 printer Epson

    I've been trying for hours/days to get my printer to print a custom paper size for greetings cards to my Epson printer via the rear feed. I know it can be done because a friend helped me with it in the past but the setting did not save and they cant

  • Custom File Info-panel stays empty

    Hi all! I want to create my first custom File Info panel and I have trouble with it. I use either a sample from the XMP-FileInfo-SDK-5.1 (e.g. "BasicControlSamplePanel") or even the "Generic" tool for simple XMP based panels. I use Photoshop CS4 (on

  • Icon for FormItem

    Hi , am trying to put the icon for FormItem in the form. Am not getting any errors but the icon is not displaying can any one help me? Here is the code ................

  • Sudden inability to use iTunes

    I have gone through the forum and checked for this issue. I saw that someone did have a similiar issue but the solution was never really given. I am running a PC with Windows 7 Home Premium 64-bit. Up until yesterday, iTunes loaded without issue, but