Dear MAC users, why I can't upgrade to latest Mavericks OS? I'm running a genuine OS 10.8.5 S/N: C0*******V30

Please, if anyone can help with the above question?
AppStore is giving me: OS X Mavericks failed to download / Use the Purchases page to try again.
Purchases is giving me: An error has occured (in red)
<Subject Edited by Host>

Veskogg wrote:
Purchases is giving me: An error has occured (in red)
There may be an issue with your account... To Contact Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

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Dear MAC users, why I can't upgrade to latest Mavericks OS? I'm running a genuine OS 10.8.5 S/N: C0*******V30

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