Default domain option at login screen not working

Hi,
The business I work in joins our computers to a small domain however when we log into Windows we authenticate to a different domain. In Windows 7 this works perfectly by changing the default domain option in:
Local Computer Policy | Computer Config | Administrative | System | Logon | “Assign default domain for logon”.
We can do this same trick for our Windows 8.1 (Enterprise) machines but when we type in the username and password it will yield the result: "The username or password is incorrect. Try
again." However, when we type out the full domain after an '@' symbol, it logs in correctly.
Sorry if this is confusing, it's tough to explain. Essentially this:
In Windows 8.1.
I will type gpedit.msc and change the default domain (in the location stated above) to "Contoso.com"
I will then log out (I was in the local admin account) and try to log in by just typing a user in the Contoso domain, e.g. 'Bill' as well as Bills password.
It will give me the error
"The username or password is incorrect. Try again."
However, if I type out the entire string "[email protected]" into the user name (and the password), it works perfectly.
We use the same trick on our Windows 7 machines in our company and never have to type out the entire @contoso.com
What could be causing this?
Thanks for any help!
Nate

Hi,
Please first make sure that the gp is updated by running gpupdate /force and gpresults /r to check the results.
Then, you can add upnSuffixesby choosing Propertiesfor the root nodeof the Active Directory Domains and Trusts and modifying the UPN suffixes on the UPN Suffixes tab to see what's going on:
For detailed concept, please refer to this article:
User Naming Attributes
http://msdn.microsoft.com/en-us/library/ms677605(v=vs.85).aspx
Hope these could be helpful. For further troubleshooting if the issue still persists, please help to collect following event log and post back the link shared by onedrive or other network location you upload the log on:
Kate Li
TechNet Community Support

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