Defining substitutes in a multi SAP component system landscape

Hi All,
I need some help trying to understand and figure out how to best proceed with a recommendation/solution for defining workflow substitutes in a new SAP installation that includes the following components: Netweaver 2004S, EP6,  SRM5 and ERP 2005.
The client is planning to rollout various ESS, MSS, ERP and SRM workflows throughout the organization and use the UWL for all workflow scenarios.
Being new to the portal and UWL, I been reading and trying different things with respect to maintaining substitutes in the ERP and SRM systems as well as the UWL.
I’ve figured out that the UWL substitute processing is not linked to the ERP and SRM functionality. This means that anyone responsible for approvals will need to log into the ERP system and define the required personal substitutes in the Workflow Inbox and then repeat the same process in the SRM Approval tab.
If the above is the only way to define substitutes, then the process will not be met with open arms for all sorts of reasons.
As I’m new to these new SAP components, am I missing something? There is a simple solution to defining substitutes in this type of a system landscape or do you need to build something to provide the required/desired single entry point for both systems.
Also, what do the UWL substitutes provide?
Regards,
Jerry

Hi Jerry,
Yes the UWL does create substitutes across all connected SAP systems **PROVIDED**:
1. Each system has all the function modules prefixed SAP_WAPI_SUBSTITUT...
2. There is a mapping between the portal user and a user id in each of the systems
3. The user has the relevant authority (auth object S_WF_SUBST) to create/maintain/display substitutes in each of the systems
If you have the SAP_WAPI_SUBSTITUT... function modules in some systems but not others you should be able to copy them (you'll need some SSCR keys of course to copy them under SAP standard names) and everything should be fine.  I've done this before to a 6.20 NetWeaver system and it worked fine. 
If its still not working you need to check the support pack notes for EP6 - for instance you do need to be on at least EP6 SP14 patch 2 for all substitution features to work.
Regards,
Jocelyn

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