Delete Service Manager queued emails

I was attempting to create a subscription to notify assigned to users that their incident has gone stale, and apparently botched my criteria. SM started sending out notifications on all Incidents older than 7 days regardless of their current status. I've
disabled the SMTP notification channel, but how do I go about clearing the queued emails so I can turn it back on?
Also, what did i do wrong with my subscription criteria?
Incident- lastmodified is greater than [now-7d] AND Incident - Status 'does not equal' closed OR Incident - Status 'does not equal' resolved.

Not sure why it would send out on incidents modified before 7 days ago, but you botched your status criteria. Let's say that status is closed. You do not want to send on that BUT the criteria
Incident status does not equal resolved evaluates to true, because, well, it is NOT resolved. The other criteria is false, but false OR true = true.
Cheers,
Anders Spælling
Senior Consultant
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Hi,
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http://www.msexchange.org/articles-tutorials/exchange-server-2010/monitoring-operations/configuring-exchange-connector-service-manager-2012.html
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Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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Message Edited by FLT CTRL 6 on 06-02-2006 03:41 PM

NI-PAL service Manager has encountered a problem and needs to close.… tell Microsoft...10Jan08
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Oliver
[email protected]

Delete Service Manager queued emails

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