Deleted CC app, DID NOT uninstall.

I simply selected the folders where CC and After Effects had their data and moved them to trash (got nervous with the compatibility issue).
Now, after redownloading and reinstalling Creative Cloud App Management, it shows that I have Ae installed on my mac. Of course, I do not have it, and it does not let me download it again. I had a 30 day trial version.
Please help. How do I get my After Effects back?

Hi Freedom_96,
Welcome to Adobe Forums.
Please follow the below mentioned steps:
Launch the Creative Cloud desktop application.
Click the Settings (gear) icon right top corner and select sign out.
Rename the Library/Application Support/Adobe/OOBE folder to OOBE_old
Download the Creative Cloud desktop application https://creative.adobe.com/products/creative-cloud
Now try to install the Creative Cloud application and sign in.
Try to download After Effects CC
Please reply for any assistance.
Thanks

Similar Messages

TS4436 Iphone 4 camera worked fine for 2 years then turned all flash photos red after installed Fast Torchlight App - deletion of app did not fix camera problem - please help?

Iphone 4 camera worked fine for 2 years then all photos with flash came out as red after installed Fast Torchlight App - deletion of app did not fix camera problem - please help?

Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy...
Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414

On iTunes 11.0, how do I delete and App from iTunes? I tried selecting the App to be deleted and pressing Delete, but that did not work.

On iTunes 11.0, how do I delete and App from iTunes? I tried selecting the App to be deleted and pressing Delete, but that did not work.
MoragaTom

I have the same problem on my iPhone - an app I want to delete but can't. The app in question doesn't show up on the list of apps i iTunes and doesn't show an 'X' when it starts to wiggle. All the other apps do, but not this one. It's definitely an app. How do I get rid of it, please?

My iphone 3g is getting really slow. I done full restore ,deleted most apps . Not many photos in my album. i have no videos on my iphone. When taking photo with my iphone it takes ages for camera to open up. Very slow to take photo. Any suggestions? Help!

My iphone 3g is getting really slow. I done full restore ,deleted most apps . Not many photos in my album. i have no videos on my iphone. When taking photo with my iphone it takes ages for camera to open up. Very slow to take photo. Any suggestions? Please help !!!!

Thank you very much for your reply gdgmacguy :) I did all you suggested apart from restore as new device . Didn't know I could do that . After restore I did restore from back up only, as I didn't want to end up without contacts details on my phone. If I restore as new device how do I get my all contacts? Still will have to use back up? Sorry if it sounds like I don't know what i am doing, i just have no one to ask who would know. Thank you

HT3951 I have a new iPad and purchased apps did not get reinstalled

I went from an iPad to and iPad 2. I backed up to the cloud and restored from it to my new iPad. Two of my purchased apps did not restore. They are not in the purchased area of the app store so I cannot restor from that.

gomozzie wrote:
Hi Demo, I am back, so here is my result.
On my PC I signed out of itunes and deleted the software and then downloaded again.
It appears, at this stage to be working OK. It has allowed me to do a restore and backup, fingers crossed xxx.
That is a very good sign.
The happy result is, I have not been arrested and my computer is intact, so far.......
Thanks for trying to help..
I'm happy to hear this news. Sorry that I couldn't help, but you are quite welcome anyway.

I tried to download a Cisco webex application. The app did not download and I also can't open the app. The problem is that I can't get the webex screen to close, it is stuck open and I can't get back to the app home page!

I tried to download a Cisco website application. The app did not download and it is stuck on the window where it has the option of open.....it will not open. The problem is that I cannot get the window off the screen and I can't get back to the App Store home page! Help! Thanks

Try this.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

HT201269 I just bought a 5S Iphone and will be retiring my Iphone 4. The music copied from Itunes to my new phone, but the apps did not. How do I get the apps to copy to my new Iphone?

I just bought a 5S Iphone and will be retiring my Iphone 4. The music copied from Itunes to my new phone, but the apps did not. How do I get the apps to copy to my new Iphone?

The same way they were put on the previous iPhone, sync them.
Alternatively, read the article from which the question was posted and follow the explicit instructions provided.

I want to eliminate an autofill choice that pops up when I sign into yahoo using the Firefox browser. I tried yahoo help which said hover over the unwanted line and press delete, but that did not work. I am using a Mac if that makes a difference.

Question
I want to eliminate an autofill choice that pops up when I sign into yahoo using the Firefox browser. I tried yahoo help which said hover over the unwanted line and press delete, but that did not work. Do you know how I can get rid of this autofill? I am using a Mac if that makes a difference. Thanks.

Use Shift+Delete on Mac.
*http://kb.mozillazine.org/Deleting_autocomplete_entries
*Click the (empty) input field on the web page to open the drop down list
*Highlight an entry in the drop down list
*Press the Delete key (on Mac: Shift+Delete) to remove it.

Just upgraded my iphone 3GS to iOS5, but my Apps did not sync up??

Just upgarded to iOS5, but my Apps did not syn. The Apps are still there in my iTune, but can not sync them up to my phone !! Please help. What am I missing??

Call AppleCare back and give them the iPhone model and serial number and tell them you just want to know which cell carrier your iPhone is now locked with. Once you learn that contact the cell provider and see what their process is to officicially unlock it.

HT4623 When I updated my iPhone to iOS 6.1.3, somehow the iTunes App did not make it back to my iPhone. So, I now have an iPhone without the iTunes App. All other apps are on my iPhone. How do I get back my iTunes App, so I can continue buying music an

When I updated my iPhone to iOS 6.1.3, somehow the iTunes App did not make it back to my iPhone. So, I now have an iPhone without the iTunes App. All other apps are on my iPhone. How do I get back my iTunes App, so I can continue buying music and flix?

Check the General -> Restrictions settings and see if perhaps the iTunes app is turned off there. If not, the app may have been inadvertently moved to another home screen or dropped into a folder. Do a search for the app or try resetting the Home screen layout: Choose General > Reset, then tap Reset Home Screen Layout.
Regards.

HT201528 idvd app did not open

Help I just made a movie, I followed directions to burn movie to dvd> DONE> IDVD APP did not open,NOT able to burn. Help my first apple product.
User friendly I heard.
Daisy

If yours is a new Mac running Lion, read this:
https://discussions.apple.com/docs/DOC-3673

HT201301 Old app did not transfer over to iOS 7

I had the app 1 password for all my passwords & the app did not transfer over. Anyone having issues similar to this? I had to re-download the app to find out that I had to pay the $17.99 for the new version and it can't find any of my info that is important. Any ideas? Thank you!

King is correct, the contract w the studios limits you to a single download. I gather these were never synced to your computer? If you have a backup, they would be there.

Health app did not install on my ipad

I just updated my ipad to 8.0.2 and the health app did not install. Is the health app only for iphone?

Yes, HealthKit is only available on iPhone and iPod touch at this time. There is no iPad version.
Apple wrote:
Health is available on iPhone 4s or later and iPod touch (5th generation).
https://www.apple.com/ios/whats-new/health/

I recently purchased a 4S. I now have 2 files in my iCloud both with my name. One from my 3gs and one from my 4S. The problem is the data history of all my games and 3rd party apps did not transfer over to my 4S. Is there a way to merge the two in icloud?

I backed up my 3gs to the iCloud and when I synced my 4S, it did not transfer my game histories or my 3rd party app histories. When I look at my iCloud storage, it shows both phones under the same name. Is there a way to merge them together in iCloud? I tried adding the account to my 4S but since they are both named the same, it says I already have that account added! Help!!

Welcome to the Apple Community.
Assuming you have finished with your old backup.....
You can see what your iCloud storage is used for and delete any unwanted content at settings > iCloud > backup & storage > manage......

My apps did not load

i payd for a few things for coins vs zombies but i never got them that was bouth times and ihave paid you £40 and got nothing the game is always crashing. thank you m flint.

I don't know who you think you are talking to here but we are just other users, not Apple or the developer that created the app that is giving you problems.
Your post makes it sound like you did not receive an in app purchase and if that is the case maybe you should go the app support web page for the app. If the app itself continues to crash, there are a host of things that you can try one of which is to delete the app and download it again. There is no charge to re-download a paid as long as you use the same Apple ID to re-download it.
If you feel you need to contact Apple about the purchases you can find a link here.
http://www.apple.com/support/itunes/

Deleted CC app, DID NOT uninstall.

Similar Messages

Maybe you are looking for