Delivery information of sales order in CRM

hi,
I am creating a sales order in CRM. Suppose there are 3 line items in this order.
Where do i find all delivery related information for this order in crm system? or i have to go to ECC system to get this info?
Thanks,
Shantanu

thank you shrikant.
we are using trading contract , so we dont need delivery information from ECC anymore.
Thanks.

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Delivery block in sales orders in CRM

Hi,
When creating a sales order in CRM, if the item price condition is set to a particular value, then the delivery block field should be set with the corresponding value.
Delivery block can be set using BADI CRM_SHIPPING_BADI.
But am not able to find a pricing badi that has pricing condition field.
Can any one suggest how to handle this.
Thanks & Regards,
Karthik.

Hi Karthik,
try the following BADIs.
CRM_PRIDOC_COM_BADI
CRM_PRIDOC_COMH_BADI
CRM_PRIDOC_COMM_BADI
Regards
Kaushal

Delivery details of sale order in CRM

Hello Experts,
I've a scenario in CRM where sale order is triggered in ECC & acknowlegement was also received in CRM from ECC under doc. flow. Now outbound delivery & goods movement document have created in ECC. But this information has not passed to CRM. Line item status are Successfully distributed. No unprocessed BDOC's are found in SMW01. ECC sale order status is in complete & fully delivered. Can anybody guide me whether any custom setting is required for this doc flow..?
Regards
Devika.S

Hi Srikanth,
This object is very much maintained in CRM. For transaction Field service order this to & fro doc. flow is happening. Message is passed to CRM with all delivery details from R/3 without any issue.
But in my scenario transaction used is Project Service order, for this transaction type delivery details are not recived from R/3. So my question comes here whether custom setting is reqd. wrt transaction type..? If yes, pls provide me the path.
Regards
Devika.S

How to confirm a Sales Order from CRM 7.0

Hi.
The scenario occur into CRM 7.0 standalone.
I have a sales order without delivery , however this sales order would be billed. The item category is relevance for billing with Transaction-Related billing according to order quantity. The Billing type, Item category and item category determination were completed, but, There is nothing on the Billing due list after I completed the sales order, May be the sales order mus be completed with confirmation action....
Wich is the standard transaction type and item category to confirm this sales order?
Im traying to confirm the sales order into actions tab (order confirmation- Sold To), however the system send me this message "the action definition in Customizing is configured so that it may not be changed in the dialog". I want to execute the action in the document, how to aplly this change?.
Im traying Copying Control for Business Transactions ( SRVC) , but when follow-up transaction occurs (Covert Sales order to Confirmation) , the system send me this message " You need a service organization", I dont have this organizational Unit into CRM scenario,
Regards.
Thannks in advance.

Hi.
I have confirmed the sales order into status tab .
regards

Trying to create a sales order in CRM with BAPI_BUSPROCESSND_CREATEMULTI.

hi all,
I am trying to create a sales order in CRM using the BAPI BAPI_BUSPROCESSND_CREATEMULTI.
I need the sales order number as the out put. So I am declaring OBJECT_ID as the export parameter.
This is my source code, I donu2019t get an error, but the sales order is not generated and I donu2019t get any output for my export parameter OBJECT_ID.
I am setting the tables HEADER,ITEM ,SALES,PARTNER, ORGANISATION, RETURN and
    SCHEDULELINE in BAPI_BUSPROCESSND_CREATEMULTI. But still unable to display the sales order number. Please help me with information
This is my code
***********************************Define the Internal Tables*************************
DATA: IT_HEADER TYPE STANDARD TABLE OF BAPIBUS20001_HEADER_INS WITH HEADER LINE.
DATA: IT_SALES TYPE STANDARD TABLE OF BAPIBUS20001_SALES WITH HEADER LINE.
DATA: IT_ITEM TYPE STANDARD TABLE OF BAPIBUS20001_ITEM WITH HEADER LINE.
DATA: IT_SCHEDULELINE TYPE STANDARD TABLE OF BAPIBUS20001_SCHEDLIN WITH HEADER LINE.
DATA: IT_PARTNER TYPE STANDARD TABLE OF BAPIBUS20001_PARTNER_INS WITH HEADER LINE.
DATA: IT_ORGANIZATION TYPE STANDARD TABLE OF BAPIBUS20001_ORGMAN_INS WITH HEADER LINE.
**Values for Internal Table IT_HEADER**
IT_HEADER-PROCESS_TYPE = 'YWEB'.
IT_HEADER-DESCRIPTION   = 'Web Order'.
IT_HEADER-POSTING_DATE = 'SY-DATUM'.
IT_HEADER-CREATED_BY    = 'SY-USER'.
APPEND IT_HEADER TO IT_HEADER.
**Values for Internal Table IT_SALES**
IT_SALES-PO_NUMBER_SOLD = '1'.
APPEND IT_SALES TO IT_SALES.
**Values for Internal Table IT_ITEM**
IT_ITEM-NUMBER_INT = '20'.
IT_ITEM-ORDERED_PROD = '50000180'.
IT_ITEM-ITM_TYPE = 'ZABC'.
APPEND IT_ITEM TO IT_ITEM.
**Values for Internal Table IT_PARTNER**
IT_PARTNER-REF_PARTNER_NO = '100000620'.
IT_PARTNER-REF_PARTNER_FCT = 'CRMH04'.
APPEND IT_PARTNER TO IT_PARTNER.
**Values for Internal Table IT_ORGANIZATION**
IT_ORGANIZATION-SALES_ORG = 'O 50000100'.
IT_ORGANIZATION-DIS_CHANNEL = '30'.
IT_ORGANIZATION-DIVISION = '80'.
APPEND IT_ORGANIZATION TO IT_ORGANIZATION.
**Values for Internal Table IT_SCHEDULELINE**
IT_SCHEDULELINE-QUANTITY = '2.268'.
APPEND IT_SCHEDULELINE TO IT_SCHEDULELINE.
**Call BAPI_BUSPROCESSND_CREATEMULTI for creating a sales 0rder******
CALL FUNCTION 'BAPI_BUSPROCESSND_CREATEMULTI'
TABLES
    HEADER                  = IT_HEADER
    ITEM                    = IT_ITEM
    SALES                   = IT_SALES
    PARTNER                 = IT_PARTNER
    ORGANISATION            = IT_ORGANIZATION
    RETURN                  = IT_RETURN1
    SCHEDULELINE            = IT_SCHEDULELINE.
****************CALL COMMIT WORK**********
CALL FUNCTION 'BAPI_TRANSACTION_COMMIT'
EXPORTING
    WAIT          = 'X'
IMPORTING
   RETURN        = IT_RETURN2.
ENDFUNCTION.
Edited by: jessica sam on Dec 10, 2008 1:45 AM

Hi am getting the sales order but the item data is not available in sales order. Also should I generate a new guide always for HEADER, ITEM, PARTNER, ORGANIZATION, SCHEDULELINE,u2026u2026for the tables that I use?
I mean do I need to create a new guide each time for all the tables that I use and finally pass only header guide to the bapi 'BAPI_BUSPROCESSND_SAVE'.
I donu2019t know why I am not getting the product data in the saved sales order please help me.
this is my code
***TABLES
DATA: IT_HEADER TYPE TABLE OF BAPIBUS20001_HEADER_INS.
DATA: IT_INPUT_FIELDS_FILL TYPE TABLE OF BAPIBUS20001_INPUT_FIELDS.
DATA: IT_ITEM TYPE TABLE OF BAPIBUS20001_ITEM.
DATA: IT_OBJECTS_TO_SAVE TYPE STANDARD TABLE OF BAPIBUS20001_GUID_DIS WITH HEADER LINE.
***WORK AREA
DATA: WA_INPUT_FIELDS TYPE BAPIBUS20001_INPUT_FIELDS.
DATA: WA_HEADER TYPE BAPIBUS20001_HEADER_INS.
DATA: WA_ITEM TYPE BAPIBUS20001_ITEM.
DATA: IT_EV_GUID_32 TYPE GUID_32.
DATA: IT_EV_GUID_32_1 TYPE GUID_32.
*Create GUID
CALL FUNCTION 'GUID_CREATE'
IMPORTING
    EV_GUID_32       = IT_EV_GUID_32.
* Fill the HEADER
WA_HEADER-GUID                      = IT_EV_GUID_32.
WA_HEADER-PROCESS_TYPE              = 'ZWEB'.
WA_HEADER-DESCRIPTION               = 'WEB ORDER'.
WA_HEADER-CREATED_BY                = 'jiopidn'.
APPEND WA_HEADER TO IT_HEADER.
*For each FIELD of HEADER fill INPUT_FIELDS
WA_INPUT_FIELDS-REF_GUID               = IT_EV_GUID_32.
WA_INPUT_FIELDS-REF_KIND               = 'A'.
WA_INPUT_FIELDS-OBJECTNAME             = 'ORDERADM_H'.
WA_INPUT_FIELDS-LOGICAL_KEY            = '1'.
WA_INPUT_FIELDS-CHANGEABLE             = ' '.
WA_INPUT_FIELDS-FIELDNAME              = 'PROCESS_TYPE'.
APPEND WA_INPUT_FIELDS TO IT_INPUT_FIELDS_FILL.
WA_INPUT_FIELDS-FIELDNAME              = 'GUID'.
APPEND WA_INPUT_FIELDS TO IT_INPUT_FIELDS_FILL.
WA_INPUT_FIELDS-FIELDNAME              = 'DESCRIPTION'.
APPEND WA_INPUT_FIELDS TO IT_INPUT_FIELDS_FILL.
WA_INPUT_FIELDS-FIELDNAME              = 'CREATED_BY'.
APPEND WA_INPUT_FIELDS TO IT_INPUT_FIELDS_FILL.
*Create your own GUID
CALL FUNCTION 'GUID_CREATE'
IMPORTING
    EV_GUID_32       = IT_EV_GUID_32_1.
* Fill the ITEM
WA_ITEM-GUID              = IT_EV_GUID_32_1.
WA_ITEM-NUMBER_INT        = '10'.
WA_ITEM-ORDERED_PROD      = '000000000070000000'.
WA_ITEM-ITM_TYPE          = 'ZTAN'.
WA_ITEM-MODE              = 'A'.
APPEND WA_ITEM TO IT_ITEM.
*For each FIELD of ITEM fill INPUT_FIELDS fields
WA_INPUT_FIELDS-REF_GUID               = IT_EV_GUID_32_1.
WA_INPUT_FIELDS-REF_KIND               = 'A'.
WA_INPUT_FIELDS-OBJECTNAME             = 'ORDERADM_I'.
WA_INPUT_FIELDS-LOGICAL_KEY            = '1'.
WA_INPUT_FIELDS-CHANGEABLE             = ' '.
WA_INPUT_FIELDS-FIELDNAME              = 'GUID'.
APPEND WA_INPUT_FIELDS TO IT_INPUT_FIELDS_FILL.
WA_INPUT_FIELDS-FIELDNAME              = 'NUMBER_INT'.
APPEND WA_INPUT_FIELDS TO IT_INPUT_FIELDS_FILL.
WA_INPUT_FIELDS-FIELDNAME                 = 'ORDERED_PROD'.
APPEND WA_INPUT_FIELDS TO IT_INPUT_FIELDS_FILL.
WA_INPUT_FIELDS-FIELDNAME                 = 'ITM_TYPE'.
APPEND WA_INPUT_FIELDS TO IT_INPUT_FIELDS_FILL.
REFRESH: CREATED_PROCESS.
***** CALL BAPI_BUSPROCESSND_CREATEMULTI
               CALL FUNCTION 'BAPI_BUSPROCESSND_CREATEMULTI'
                 TABLES
                   HEADER                  = IT_HEADER
                   ITEM                    = IT_ITEM
                   INPUT_FIELDS            = IT_INPUT_FIELDS_FILL
                   CREATED_PROCESS         = CREATED_PROCESS
                   RETURN                  = RETURN.
IT_OBJECTS_TO_SAVE-GUID = IT_EV_GUID_32.
IT_OBJECTS_TO_SAVE-OBJECT_TYPE = 'BAPIBUS20001'.
APPEND IT_OBJECTS_TO_SAVE TO IT_OBJECTS_TO_SAVE.
**** CALL 'BAPI_BUSPROCESSND_SAVE
CALL FUNCTION 'BAPI_BUSPROCESSND_SAVE'
EXPORTING
    UPDATE_TASK_LOCAL       = true
    SAVE_FRAME_LOG          = true
TABLES
    OBJECTS_TO_SAVE         = IT_OBJECTS_TO_SAVE
    SAVED_OBJECTS           = ITAB_SAVED_OBJECTS
    RETURN                  = itab_return.
**** CALL BAPI_TRANSACTION_COMMIT
CALL FUNCTION 'BAPI_TRANSACTION_COMMIT'
   EXPORTING
    WAIT = true
IMPORTING
    RETURN = RETURN1.
Edited by: jessica sam on Dec 12, 2008 3:50 AM

Creation of sales order in CRM and replicating it to Multiple ECC system.

We have a requirement for creation of sales order in CRM and replicating it to Multiple ECC system.
We have checked the following standard Adapter objects in transaction R3AC1.
BUS_TRANS_MSG
The initial flow contexts does not support target site type as R/3(SMOF_ ERPSITE). So we are not able to replicate the sales order from CRM
to ECC.
2. SALESDOCUMENT
Here the initial flow contexts does not support flow from CRM -> R/3 as we don’t see the target site as CRM.
Please let us know if the standard sap middleware objects don’t support the sales order flow from CRM to multiple ECC or is there any
other adapter object we need to use for this.

Hey Vijay Duvvada,
I hope you are already referred below sap note and which explains scope & how to do -
1084315 - Consulting: Information about the multiple backend scenario
1763516 - How-to: Basic Setup of MEP
As explained by Rohit Sharma data should be start flowing to multiple sites.
please let me know if it does help.
Regards,
Arjun

How to clear the delivery group in sales order?

Dear All:
My sales order is auto created from CRM by BAPI, but in vbap table, the GRKOR field is 001, only one order , how to clear the delivery group in the sales order ?
Regards
Peter.

Thread Locked - Reason Duplicate Post
How to clear the delivery group in sales order?
Please dont post the same query twice. Continue all your queries in one thread
G. Lakshmipathi

Replication sales order from CRM to R/3?

Hi Gurus
I need some advice. We are implementing CRM for a over client
Over sale Cycle is LeadOpportunity- sales order- delivery  billing
Once sales order created in CRM we have to send that sales order to SAP R/3
Then delivery and Billing will do in R/3?
So what are the Middleware settings we have to do?
Please explain me in a clear format
Regards u2026
Rosie

Hello Rosie,
If given not so complex scenario, you may go like this:
1.make all the necessary settings the same in CRM and R/3, including sales transaction type, item category ....
2.transaction smoeac, under R/3 site, create subscription to "All Business Transactions (MESG)"
If you does not want all the business transaction flow to R/3, you may consider to create a simple intelligent replication object for business transaction, and limit the data transfer for TA only for example.
Hongyan

Creating Sales Orders in CRM vs. R/3

Hi Dear Gurus,
I have a simple question for you CRM Sales masters. As we know when we create a sales order in R/3, we have the option to choose which plant we want the inventory to go out from to fulfill the order. In many cases even if we set up a default plant in the sold-to-party master data, the user still needs to manually overwrite it on the sales order level.
Now here comes the question, if we create the sales order in CRM, we don't know which plant can fulfill the order, and once the order is replicated into R/3, system doesn't allow user to change it. So how and where does the plant assignment take place?
Thanks,
Leon

Hi Leon,
In CRM we do assign the plant and storage location to the service ogr unit. Have a look of the transaction SPRO and follow the path :-
IMG -> CRM -> master data -> Org management -> Cross-system assignment of org unit -> assign the plant and storage location to the service ogr unit.
Hope this information will help you.
<b>Reward points if it helps!!</b>
Best regards,
Vikash.

Saving Sales order in CRM to R/3

Dear Friends,
When i make a Sales order in CRM it is flown to R/3. There is no problem when i do this. But if i make any changes in the Sales order in CRM then the Delivery block in the item schedule lines of same sales order in R/3 comes as pending for approval. I m not gettin how to deal with this.
Please help.
Rachana.

Hi Rachana,
Do this way , create order in CRM and check the same in R/3 whether all relevant values are transfered to R/3 or not. Once you are through, then do the changes in CRm again and save then cheque whther the changes you had done in CRM is replicated in R/3 or not. if not then you need to trace why its not happend.
Secondly check in the Transction type of CRM whether the following setting is enabled or disabled:
No Change document
Post process from:
Regards
Arun Kumar

Create a sales order in CRM

Hello Experts,
How to create a sales order in CRM, I am using CRM 7.0.
My reqirement is to create a sales order using ORDERS Idoc. I want to test the data before putting into orders.
Thanks,
Suma

Hi,
1.goto -->crmd_order Trx
2.select order folder
3. Enetr Bp for which u want to create Sales order
4. Items/ Products information adn save it( prcing procedure shud be don before)
u can enetr who is bill to party, ship to party and payer . Other wise by using partner function u can determine it automatically.
Thansk
Leena

Dump saving sales order in CRM

Hi experts
I've a big problem when i try to save a sales order in CRM via sapgui(the webgui work fine).
when i save the order the system rise me a short dump OBJECTS_OBJREF_NOT_ASSIGNED.
this is the dump text.
Runtime Errors OBJECTS_OBJREF_NOT_ASSIGNED
Exception CX_SY_REF_IS_INITIAL
What happened?
Error in the ABAP Application Program
The current ABAP program "CL_BSP_WD_MESSAGE_SERVICE=====CP" had to be
terminated because it has
come across a statement that unfortunately cannot be executed.
Error analysis
An exception occurred that is explained in detail below.
The exception, which is assigned to class 'CX_SY_REF_IS_INITIAL', was not
caught in
procedure "COLLECT_MESSAGES" "(METHOD)", nor was it propagated by a RAISING
clause.
Since the caller of the procedure could not have anticipated that the
exception would occur, the current program is terminated.
The reason for the exception is:
You attempted to use a 'NULL' object reference (points to 'nothing')
access a component (variable: "ME->VIEW_MANAGER").
An object reference must point to an object (an instance of a class)
before it can be used to access components.
Either the reference was never set or it was set to 'NULL' using the
CLEAR statement.
Can anybody let me know how solve this issue??
Best regards
Marco

Hi Marco,
As you have mentioned that the Sales Order is getting saved perfectly from Web UI then there must be some problem with the SAP GUI. You can have look at the call stack to track where exactly the short dump is thrown. If that information is not available, then probably you can put a breakpoint in the function module - CRM_ORDER_MAINTAIN. That is the core One Order API which gets called whenever you save an order in SAP CRM.
Then, based on your finding you can raise an OSS Message if some SP or Patch are missing in the system.
Hope this helps.
Thanks,
Samantak.

Bapi or function module to create a sales order in CRM 5.1 system

Hi experts,
Anyone knows any Bapi or function module to create a Sales order in CRM 5.1 system directly.
Thanks.
regards.
Ruchi.

hi ruchi,
sory for the late respond, got a lot works to be done.
based on my experience, you need several more information such as currency, uom for quantity, sales organization, etc.
and honestly, i have never tried to create an order by just using 3 information ( sold to party, item, and quantity ),
but i think it is possible because some of the information can be determined using configuration, but still some information is missing and the order that you create will have an error and you can't do next process of the order unless somebody fix / fill the information needed.
just an idea, perhaps you need some z-tables to put your certain information needed for order creation and the information is maintained for each sold to party ( sold to party is a key of z-tables ) and each time order is created, all information will be query in this tables.
and for this tables may be you can create an offline maintainance scenario using an adobe document. by this way, the sold to party can maintained all his/her/their information by them self.
and by using this scenario, you can still maintain / create the order by programming ( perhaps using function module CRM_ORDER_MAINTAIN or else ).
actually i want to implement in my company but don't have a chance becuase all has been set up and the management will think twice for implementing this scenario.
hopes it hels
cheers

Function Module to create a Sales Order in CRM

Hi Experts,
I want to create a function module which creates a Sales Order in CRM.
As of now, I'm making use of the function module 'BAPI_BUSPROCESSND_CREATEMULTI'.
I have product ID and Quantity.
Please let me know what all rest of the fields are mandatory to create a Sales Order using this function module.
Thanks in Advance,
lakshman.

Depending upon the configuration many things could be mandatory. Assuming no such things in your system, Process type (order type) is required and it is good to give the Sold-To business partner and the Org Details, for the Header information. For the item information, you need the Product and Quantity.
In theory, in CRM, you can create a transaction and "save" it with lot of errors. So, even if you don't give enough information, you will have a transaction with error. You can later fix it the input to fix the errors.
Best way to know is to use your SAPGUI (CRM Online) version crmd_order and find for your implementation.
Easwar Ram
http://www.parxlns.com

How to display delivery status on sales order line

Hi,
We're on R12.1.3
We have a requirement to display delivery status on sales order lines in quick sales order form. Is there a standard configuration available to achieve this? if not available, what would be the best way of achieving this?
I mean using, Forms personalization or Event based Alert etc?
Thanks,
Ram

This is already available in the additional line information..though..
If you still want that at line level to be displayed..maybe you need to customize the form...not sure how u can handle that logic
Mahendra

Delivery information of sales order in CRM

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