Dell printing problem

When I work on a project in landscape format and I want to print it on my excellent DellCN3110 laserprinter, he always treats it like a portrait format, anyway I change my printer settings. I only have this with photoshop CS5 intel on my new Mac Pro 2010. My former Powermac G5 PPC never had this problem. The only workaround I have is to turn my page 90° before printing...could it be a certain bug, in photoshop or in the Dell driver? Any suggestions? Thanks

WAAW!
This was REALLY helpfull!! I found a resolution in that thread, posted by Was DYP-I8QNVY:
"All you need to do is set the finder to show hidden files and folders. Then copy the /usr/libexec/cups/filter/pstops file from your 10.6.4 backup or partition to the 10.6.5 folder /usr/libexec/cups/filter and then repair permissions. You might want to save the pstops file from 10.6.5 somewhere so that you can copy it back if you want."
Don't forget to repair permissions!!!
This one saved me out!!
Thanks so much!

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Duplex Printing Problem - Word 2007, Vista and HP Officejet Pro L7780

I'm having trouble with duplex printing on my new HP Officejet Pro L7780, from Word 2007, running on a brand new Vista system. I've also had this same problem (repeatable) with two other computers, running XP Professional/Word 2003, XP Home/Word 2003. All of the service packs have been installed for the operating system, word, and printer.
If you print a landscape document, using the auto duplex setting for the HP printer, the margins will print out offset by .25 inches, on the left and rigt margins. So if your margin is 1 inches on right and left, the margins will print to .75 on one side and 1.25 on the other. This would be annoying, except that I'm trying to print brochures and books, which requires that the pages print out exactly as set up... "close enough" isn't working for me
The way I have replicated this problem is as follows: set up a document in landscape format, using the default margins. Insert an image on page one, size it so it takes the full margin area. On the second page, fill it up with text. Print the document, selecting the printer properties and setting Print on Both Sides=Automatic. The easiest way see the problem is by holding the document up to the light. The front and back margins should match and they don't.
Any help you can provide would be very much appreciated.
Diana

Diana,
This problem is perhaps much larger than you might have imagined. We have tried to work with Hewlett Packard for over two years on the duplex printing problems. In the process, we have expended over 100 hours of effort in troubleshooting the problem which has included updating software, reinstalling software, developing test documents, escalating issues, submitting technical findings, and in purchasing replacements. Unfortunately, our efforts to interact with Hewlett Packard excalated support have resulted in an aire of apathy, disinterest, incompetence, frustration, redundancy, occasional discourtesy, and an outright lack of professional decorum - something inconceivable of a large, reputable company.
We have identified several problems with duplex printing. The duplex printing problems include irregular margin increases (.25 to .50 inch), margin shifts, cut-off text, compressed text, and compressed graphics. Please note that most of these problems are only evident when printing documents from computer applications to the printer. If the user simply uses the front printer panel to copy in duplex mode, these problems are not always evident. This suggests that the printer mechanics are capable of properly duplexing and that the problem lies in the drivers.
The problem is evident on the HP OfficeJet Pro L7780, Photosmart L7180, Photosmart C6150, Photosmart 3310, and likely on many, many other HP models. The problem is evident on many computers (HP, IBM, Toshiba, and Dell), is evident in multiple applicatons (Word, Wordperfect, Excel, Peachtree, Notepad, and many more), and is evident on multiple operating systems (Windows XP Home, Windows XP Professional, Windows XP Media Center Edition, and Microsoft Vista).
We consider ourselves to be extremely polite, patient individuals, but have nearly been driven to outrage by the indignant disregard offered us by HP's escalation support department; a department which should represent the cream-of-the-crop in both service and technical expertise. Given the ease with which the problem can be duplicated, we expected an extremely quick resolution by HP who, to our knowledge, has never even made the effort to duplicate the problem in-house on our behalf.
Ironically, HP highly advertises their J.D. Powers rated technical support, yet it appears that they actually have extremely poor published consumer rankings in some of today's mainstream computer magazines. HP technical support makes no apologies for the fact the user cannot use a major feature of their printers, offers no indication that the problem is even being addressed, and off-loads the responsibility by suggesting that we contact Microsoft (who is to blame for this issue).
Thank you, Diane, for your message. We had a hard time imagining that we were the only one experiencing this problem, especially when HP promotes such a representation. Which also begs the question why HP plays like the problem does not even exist? I also fail to understand why HP technical support shows so little interest in a problem that is easily duplicated and adversely affects a major feature of the printer which is commonly used by individuals purchasing equipment for its duplex capabilities.
This is sad because we have been a loyal customer of HP for over twenty-five years. There was a time when we would have happily endorsed HP's steller products and steller support (provided you could get a problem escalated). Now, however, they all-too-often appear to offer equipment that fails to support advertised features which is backed up by sub-standard support and extremely expensive ink. This is an especially sad commentary for users who are buying HP's upper-end printers and computers.
We desire to know if there are others out there experiencing similar problems? If you have experienced these problems or would like samples of the problems we have duplicated, please respond. I think the more information we gather, the better our chance of a successful resolution to a serious problem.
Thanks Everyone!

Is it possible to use an older model Dell printer (wired) with a HP wireless laptop?

I am using an HP Pavillion laptop computer with Windows 7 at home. I am connected to a wireless printer (Canon 3 in 1). I have to leave town & go to my aunt's house in another city. She has no computer setup at her house, but we have wireless router there so I can use my laptop.
Can I take my old Dell printer (which I used when I had a desktop), plug it into my laptop (I assume I'll have to also install printer) & use it there (without it being wireless, etc.?). The ink should still be viable but it has been several months since I've used it. I need to know if it would be worthwhile to take my old printer with me & be able to set it up & use it. If so, is it possible to use a laptop (I use wireless at my aunt's house) with a hard-wired printer? And would it be hard to set up?
Bottom line is, I'm selling stuff on Ebay this week, I have to make an emergency trip to help family, & will probably have to lug items (and print out shipping labels) while I'm there. I thought it might be useful to have in the long run a printer (albeit an older model) that I can use while helping out family in another city.
I'm sure I'm leaving out some info but if you think you need more to answer my question, let me know.... thank you in advance.
This question was solved.
View Solution.

If I read this right, you can install your wired printer right now and test it out. Then go on your trip and just plug in back into your computer and it will work just fine.
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

Want to use dell printer on imac

I have an A920 all in one Dell printer which I love and now have switched to mac. I just bought a new imac and am trying to add the printer but Dell is not listed as a printer and of course their website only has drivers for windows. What can I do? I dont want to get a new printer and I am not comfortable enough yet to get the boot camp or other software to run windows to use it.

hey im having the exact same problem. did you ever find a way to get them to work?thanks!

Acrobat 9 print problem

I recently upgraded my Mac Pro from Tiger and Acrobat 8 Pro to Leopard and Acrobat 9 Pro (I know, I'm a little late to the upgrade party — apologies but it's hard to find free time to keep up with the software maintenance; Acrobat X and Snow Leopard aren't options for me yet). I installed both on a different hard drive, if that makes any difference; it wasn't a direct "upgrade" for either software.
I used to be able to print PDFs from Acrobat to our Dell 3110 color laser printer, but when I started using Acrobat 9 instead of 8, it suddenly started hanging up when I used the Print command.
I originally discovered the problem when running Acrobat 9.2, so I checked for updates and saw that I should be up to 9.4.3. So I have run the update patch, and nothing has changed. Please note that my other printer, a Minolta PagePro, printed the same files just fine; only the Dell was a problem. I installed the Dell printer fresh when I installed this Leopard system, and there haven't been any driver updates recently, so I don't think that's the issue.
I have tried searching the Mac Acrobat forum, and haven't found anything related yet; but I did see people having similar issues on the Windows side. Basically I can choose the printer I want to use, and do a basic setup, but when I click the Print button the dialog box freezes. I can't even click Cancel. And that window overlays ALL other windows that may be open on my machine. I can't move forward until I use the Force Quit command to dump Acrobat.
OSX version: 10.5.8
Mac Memory: 10GB 667 MHz DDR2 FB-DIMM
Acrobat version: 9.4.3
PitStop version: 9
Any insight or workarounds would be welcome!

Yes this is a ridiculous annoyance. I have found two work-a-rounds......firstly by using my iPad. I got the document onto the iPad from my iMac using dropbox. Then used an iPad printer app to print the pdf via my wifi printer.
The other way was to send the document to a friend and get him to print it for me!!!!!!

Having trouble with dell printer and bonjour

Hi,
We recently got iMac computers for our office, however we still have a windows computer we need to be able to use to print. I have the printer, a Dell 1320c, installed on my Mac, and it prints just fine.
I also have Parallels and Windows 7 installed on my Mac. I can print just fine from within Windows (Bonjour was not needed) Curiously, when I print a Windows Test Page from within Parallels, it says that the printer name is the Dell Color Laser 1320c, however, the Printer Model says: HP Color LaserJet 2800 Series PS. I have no clue where that came from, but I wonder if that may be causing a problem.
Within OS X 10.8.2, I have enabled Printer Sharing to everyone. I turned off sharing in Parallels, though that didn't make a difference.
On the Windows 7 PC, I have tried to manually add the printer with TCP/IP, but it wouldn't recognize a printer. I installed Bonjour, and was able to install the Dell printer, however, when I print, I get a bunch of pages that starts like this:
-12345X@PJL JOB MODE=PRINTER
@PJL SET STRINGCODESET=UTF8
@PJL COMMENT DATE=12/26/2012
@PJL COMMENT TIME=17:02:04
@PJL COMMENT DNAME=Test Page
@PJL SET JOBATTR="@LUNA...........
and so on...
I've tried uninstalling and reinstalling. I saw several posts about disabling bi-directional support, but that didn't work.
Does anyone have any ideas of what else I could try?? Thank you!

Hi,
No, you can't connect direcly from your computer to your printer using network cable. It has USB connection:
http://www.cnet.com/products/hp-color-laserjet-cp1518/specs/
I believe your Macbook Pro also hae USB port(s). Please use a cable which is similar to the follwing cable to connect them:
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Cannot print from Safari Textedit Preview on Dell Printer

After installing 10.6.1 I cannot print anymore from Safari, Textedit, and Preview on my Dell DN1700 USB laser printer (running on the 'generic postscript' printer driver). It seems that I can print from other software (iWorks, MS Office etc...). When trying to print from the three programs, I get the printer window, but after clicking 'print' it does not print, but all pull down menus on the print window go blank, and the cancel button does not work either (i.e. the only way out is to quit the program with ctrl-Q. Any workarounds? Thanks!

It is good not to be alone...;-). I also noticed some more, possibly related, problems: When using the quick view feature in mail to look at attachments, I cannot quickview Microsoft docs anymore. The screen just shows the "wait symbol" (the rotating flower pattern or whatever one may call it) and nothing happens ad infinitum. PDF still works.
With regard to the printer issue I noticed that when I go home and hook the computer up to a HP printer over ethernet, the issue goes away. Out of a sudden I can print from safari/mail/textedit/preview. Back at work, as soon as the computer notices the presence of the Dell printer, the problem is back on.

Dell Printer not working

I'm am working on an iBook and my friend has a Dell XP desktop. We are on a wireless network and can share files. I want to be able to wirelessly print to his Dell A920 which is connected via USB to his computer.
I am able to connect to the printer and set it up...i.e. I can use Printer Setup Utility navigate to his computer select the connected printer and everything. However, I am not able to selected what kind of printer it is because Dell isn't a choice, so I leave it as Generic.
When I go to print a word document the printer makes noise (sounding like it's going to print) and a status bar showing the printing process shows up on the Dell's screen. Except, it goes from 0 - 100% in about 2 sec, then closes, and never prints. To me the problem seems to be that I can't select what type of printer it is in Printer Setup Utility and therefore there is no driver and I can't print.
Does anyone know what this Dell's associated driver is. I think that Epson makes Dell's printers. Thank you very much.

Lexmark make many of the Dell printers, however following earlier posts on this the Lexmark drivers will not work with Dell printers.
The A920 is similar to the Lexmark X1150 so you could try that driver, but previous experience tells me it probably won't.
As there is no Mac driver for the Dell printer you will need to print to PDF, pass the file onto the PC and print from there.
The Generic Printer option won't work as the A920 is not a postscript printer.
iFelix

Airport Extreme Printing Problem with HP Deskjet.

Hello ... I wonder if any helpful folks can assist me with my printing problem? I am using Tiger on a new Intel imac with a HP Deskjet 960C. This printer is listed as having the latest drivers included within Tiger and works perfectly when connected via USB so my problem I guess is not with the software....I have disconnected everything and plugged everything back together again. I also deleted the printer from the printer list within the Printer Setup Utility application.... The imac recognisies the printer and upon pressing the print button everything feels as though its just going to work. The blue barber shop scroll appears but the printer fails to kick into gear and I get the big red exclamation mark appearing in the status box .... I would really love to try and sort this annoying error ... Any ideas? Thanks. Book G4 Mac OS X (10.4.4)

Hello jds17. Welcome to the Apple Discussions!
Unfortunately, not all USB printers are compatible with AirPort base stations.
Take a look at one of these iFelix Unofficial AirPort Printer Compatibility links, depending on which AirPort base station you have:
o 802.11g AirPort Extreme Base Station (AEBS) or AirPort Express Base Station (AX)
o 802.11n AirPort Extreme Base Station (AEBSn)
If your printer isn't listed, it doesn't necessarily mean it won't work, but simply that it has not been verified. iFelix also provides the following workaround for printers not on the list that would certainly be worth a try.
Also, you may find the following Apple article helpful.

Not printing text-only graphics on Canon. Not printer problem-print ok on Brother and another network Apple prints ok on Canon. Believe a computer setting was inadvertently reset. What setting and how do I reset?

Not printing text only on Canon--grahics print ok. Not printer problem. Prints ok on a Brother and another network Apple prints ok on Canon. Believe a computer setting was inadvertently reset. What setting and how do I reset?

Without your printer model numbers, readers can only give you vague general directions.
System Preferences > Print&Fax > ...
... shows a list of all set-up printers.
If you are having serious problems, it makes sense to "Reset the Printing System" (which also removes all printer set-ups) and add back each printer. It only takes a few minutes.
Mac OS X 10.6 Help: Resetting the printing system

Crystal report printing problem in Malayalam

Hi,
I have a printing problem in Malayalam in crystal report.The viewer displays the correct font but the printed output displays the square boxes.I have installed the font.I am using Visual studio 2010 and crystal report 13.0 version.what could be the problem???
please help me...!!!

Hi priyashekar,
I’m afraid that it is not the correct forum about this issue, since this forum is to discuss Visual C#. You can post your question in the
Crystal report forum: http://scn.sap.com/community/crystal-reports-for-visual-studio/content?filterID=content~objecttype~objecttype[thread]
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
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Canon 860 Series (Pixma) Printer Problems with OSX 10.8 (Mountain Lion) – links to Canon Support Site with Drivers and Software with install tips

After spending several hours sorting out Canon Pixma OSX problems here are my thoughts:
Canon 860 Series (Pixma 868) Printer Problems with OSX 10.8 (Mountain Lion) – links to Canon Support Site with Drivers and Software with install tips
Problem:
- New imac and MacBook Pro 2012 (OSX 10.8.2) had a problem using Canon Pixma 868 printer on network and would not scan or print using Canon Pixma software (Pixma MP Navigator 2.1 & Photo Print), which has advanced scanning and photo printing functions.
- When I connected the canon printer to my imac, OSX 10.8.2 automatically downloaded and installed drivers for Canon 860 series printer. I could then add the new printer (select ‘apple menu’ / ‘system preferences’ / ‘print and scan’ / “+”) and printer would work while connected via USB but could not get to print or scan over network wifi.
- The original Canon 860 Series CD does not work with 10.8 and the manual / online instructions did not make sense (as based on CD install).
Solution:
1) Install Canon Printer Drivers and Software (from official Canon site)
Go to canon support site, review FAQ, then download and install following Pixma 860 Series software & drivers for OSX 10.8 (links see below). The version I downloaded is in brackets but check for updated version. Full instructions are below.
Canon 860 Series Drivers & Software for OSX 10.8 Mountain Lion:
The base software and drivers needed for using Canon 860 Series on Mac OS X 10.8 (USB) are
1 Printer Driver
(Canon MX860 series CUPS Printer Driver Ver. 10.67.1.0 (03-Aug-2012))
2 Scanner Driver
(Canon MX860 series Scanner Driver Ver. 14.11.4a (03-Aug-2012))
3 Network Tool
(Canon IJ Network Tool Ver. 4.1.0 for Intel Mac (27-Dec-2012)
Canon Software for using advanced printing and scanning functions (while connected to network)
4 Solution Menu
(Canon Solution Menu Ver. 1.4.1 (27-Jul-2012 ))
5 MP Navigator EX
(Canon MP Nav EX Ver. 2.1.3 (02-Auf-2012))
6 Easy-PhotoPrint EX
(Canon Easy-PhotoPrint EX Ver. 4.1.6 (21-Jan-2013 ))
Canon Support (HK) – check your local site
http://www.canon.com.hk/en/download/main/index.do
Select Product and drivers from support site eg http://support-hk.canon-asia.com/
1. Choose a product category
Multifunctional Printers
2. Choose a product series
Pixma
3. Choose a product model
Pixma MX868
4. Choose type of document
Downloads or FAQ
If you have problems installing the software under 10.8, see the FAQ on Canon site. You will need to allow software installs from “unidentified developers by using “Control” Key or by changing your system preferences)
2) Check Canon Printer and Software Working while connected via USB
Once you have downloaded and installed drivers and software and restarted computer, check that the printer and Canon Pixma software (Pixma MP Navigator 2.1 & Photo Print) are working via USB. Open the Canon IJ Network Tool App (Applications / Canon Utilities /IJ Network Tool / Canon IJ Network Tool App) and make sure you can see the Canon MX 860 series (xx.xx.xx.xx.xx.xx) and that it shows the correct SSID Wifi settings (under the Canon IJ Network Tool App ‘Setup menu’). This is normally done as part of the automatic install but worth double checking
3) Add new network printer using ‘apple menu’ / ‘system preferences’ / ‘print and scan’ / “+”).
After you have checked USB printing turn off printer, unplug the USB cable and shutdown the Canon IJ Network Tool App.
Then turn the printer back on and wait 30s. Then add a new printer using ‘apple menu’ / ‘system preferences’ / ‘print and scan’ / “+”). Once you select “+” (add new printer), wait 10-30s for the Wifi Networked Canon MX 860 Series printer to appear in the new window eg Canon MX 860 series (xx.xx.xx.xx.xx.xx) (Kind: “Canon IJ Network”)
DO NOT ADD THE MX 860 SERIES BONJOUR SCANNER (the Bonjour Scanner is the built-in software, is not needed and often appears first on the add printer list). The Canon scanner can be accessed used through the MP Nav EX Ver. 2.1.3 software (which has much better functions)
You will now have two Printer Canon MX860 (USB) and Canon MX860 (Wifi / Network). Set the Canon MX860 (Wifi / Network) as default and test print and scan
If the Wifi Networked Canon MX 860 Series printer does not appear, check the printer and make sure that the printer can see the wifi network. On the printer select Menu / Settings / Device Settings / Lan Settings / WLAN Setting List. It should say WLAN Active, identify the SSID and have an IP address
If the printer can not see the Wifi Network, plug the USB cable back in, then open the Canon IJ Network Tool App (Applications / Canon Utilities /IJ Network Tool / Canon IJ Network Tool App). Make sure you can see the Canon MX 860 series (xx.xx.xx.xx.xx.xx) and that it has your SSID settings (under setup), if it has this info, restart the computer and the printer and try again

Hi, thaks for response, meant to post as a discussion (not question), wanted to save others time if they get the same problem

Print problem. trying to print a document in Preview, the start of the text prints half way down the page not at the top of the page?

Print problems. Printing out an email the text starts half way down the page. I tried taking a picture of the text I wanted to print, tried to print from Preview and have the same problem. If anyone has any ideas I would really apreciate it. Thanks Penny

One more thing to check: System Preferences/Print & Scan. Make sure your printer is set as Default.
I'm using OS X 10.8 and I don't see Page Setup anymore. If you have access to Page Setup, check to see if there are any adjustments to make there.

My "fix" to print problems in LR (using MS XP)

Having had the same problems printing from LR as many others are complaining about, I thought that I might give my 2 cents to what I did to solve (?) the problem. I have to run with current setting in a while to be convinced that it is not just an intermittent fix though ;-)
My problem when printing from LR was that the print came out much too Cyan-Green and somewhat dark when color management where handled by LR. When the same photo was exported to PS Elements (PSE) in Tiff with the Pro-photo color profile embedded, adjustments from LR, and printed using the same driver setting and color management, the print came out fine.
I must mention that I have had fine printout in previous LR versions but I'm not sure when the problem started. But at least from LR version 1.3, 1.3.1 I have had problems printing a proper print.
As I'm not 100% sure what caused the fix, I don't want to leave much info un-documented, so I start by describing my system etc.:
- Athlon 64 3500+ with 2 GB RAM
- Lacie 119 LCD monitor (calibrated with a ColorVision Spyder 2)
- Epson Stylus Photo 890 printer; an old (6-7 years) 6 color dye-sub printer, but it can still produce very good prints. (It is BTW, the A4 printer version of Epson 1290).
- Microsoft XP service pack 2
- Adobe Photoshop Lightroom 1.3.1.
- Adobe Photoshop Elements 5
- Latest Epson 890 printer drivers ver. 5.21/P (from 2004)
- ICC profiles for various Epson printer paper
- Paper used: Ilford Printasia Photo Glossy Paper (but I have tried Epson Premium Glossy Photo Paper as well with same results)
I used following setting:
- In printer driver: "No color management" was selected
- LR and PSE color management; printer profile: Epson Stylus Photo 890 Premium Glossy Photo Paper, Rendering Intent: Perceptual
. LR Print sharpening: High
- LR Print resolution: 360ppi
When the photo was opened in PSE and I had printed a small print with above mentioned printer driver/color management settings. The print looked good, but with a little magenta color cast, so I thought that if I used a different printer profile this might help (I have no ICC profile for the Ilford paper). So I chose the "Epson Stylus Photo 890 Photo Paper" instead and printed again, and this time the photo looked as it did on my calibrated monitor. I have to admit I was a bit delighted even though it was from printed from PSE and not from LR, but seeing that color management worked in other applications was a relief.
In PSE, I also I tried changing to a different Rendering Intent before changing printer profile, but with no success.
Another thing that helped further was to change Media Type in printer driver from "Premium Glossy Photo Paper" to "Photo Paper".
After the print success in PSE I went back to LR and changed the Printer Profile to "Epson Stylus Photo 890 Photo Paper" (still with "No color management" and "Photo Paper" selected in printer driver) and printed the photo again. Now the photo looked as good as it did in PSE (!!!???).
Now I have made a few printer preset in LR for various print sizes, and the prints look fantastic. Every time! Do I have to mention that I am a happy guy ? :-)
BTW, remember that a printer preset also saves the printer driver settings. Forgetting this can easily cause some unexpected results.
The only thing is that, I still do not know what fixed the problem, and I am a bit worried that the problem might come back again. Maybe the print related changes made in PSE and the following selection of the same settings in LR did - somehow - "synchronize" LR to a proper color management. Sounds weird, but if it works...
I hope this long explanation was useful to - at least - some of you, who experience printer problems in LR. LR is a fantastic application, and I enjoy using it, but the printer problems has really been frustrating.
Good luck!
/Per

Little unclear about the border thing- you say it prints with a too wide border, but also say:
When I print the image with this set up, it still is printed without a border.
It's a factor of your printer, though; some can never print without a margin around all sides; this can be a border, or cut off. Good news, though; you can have a 5 x 7 borderless, or with any size border you wish if you print on larger paper, and trim to taste.

How can I print to my dell printer?

I have an iPad 2 and a dell printer model #966. How do I print from the iPad ?

Check the App Store to see if there is an app that will allow you to use that model printer.

Dell printing problem

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