Deploying to Iraq this week and I can't get the ipod working!

My best beloved got me a new (to me) ipod to take with when deployed. I've been trying to get some music loaded to it to take with me but I can't get ITunes OR my computer to recognize that the ipod even exists. I've searched this site top to bottom and tried every solution I've come across. Deleted HKeys. The 5R's. Reboots. Everything short of throwing my bloody computer out the window. Can ANYONE help? I tried even every article listed back on 9/12 when a similar question was asked. So short of buying a new new ipod is there anything to be done?

Hi - You can find the different UK numbers at this location:
http://www8.hp.com/uk/en/contact-hp/phone-assist.html
The good news, as you mentioned is if it is less than a year old, it will be taken care of under warranty at no charge to you.
Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
I am an HP employee.

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