Deserialization failed

Hi to all
i have create a simpl .NET application in C# that call a web services in SAP. The call are in the next code:
MDM_SAP.Bapiret2[] myRet = new NBMI.MDM_SAP.Bapiret2[2];
myWS.Zmdm00AllCreUpd(CAP, CDC, CodDecreto, Divisione, Email, Fax, Frazione, IdSede, Indirizzo,
                    Lingua, Localita, MacroArea, Nome, Note, NumCivico, Nazione, Provincia, Regione,
                    ChiaveRic1, ChiaveRic2, StatoSede, ref myRet, NumTel, TipoPV, TipoSede);
When i try to test this WS raise an  exception with the next message: "Deserialization failed " .
Why? Where is my mistake?
Thank in advance

Hi Enrico,
The deserialization error can be due to the following:
1. The web service WSDL or operation's signature has changed from what it was consumed in your client. You'll need to check this with the WSDL comparison and carry out the required steps.
2. There is underscore in the member variable names of the complex types used as the web service parameters. This problem is not clearly defined anywhere, but if you try to search in the [Web Dynpro for Java forum|Web Dynpro Java; you'll be able to find many threadsregarding the Deserialization error and solving it by removal of underscore.
Regards,
Alka.

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    10/01/05 20:40:51      at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
    10/01/05 20:40:51      at com.evermind.server.ejb.interceptor.system.TxRequiredInterceptor.invoke(TxRequiredInterceptor.java:50)
    10/01/05 20:40:51      at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
    10/01/05 20:40:51      at com.evermind.server.ejb.interceptor.system.DMSInterceptor.invoke(DMSInterceptor.java:52)
    10/01/05 20:40:51      at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
    10/01/05 20:40:51      at com.evermind.server.ejb.InvocationContextPool.invoke(InvocationContextPool.java:55)
    10/01/05 20:40:51      at com.evermind.server.ejb.StatelessSessionEJBObject.OC4J_invokeMethod(StatelessSessionEJBObject.java:87)
    10/01/05 20:40:51      at CubeDeliveryBean_LocalProxy_4bin6i8.handleInvoke(Unknown Source)
    10/01/05 20:40:51      at com.collaxa.cube.engine.dispatch.message.invoke.InvokeInstanceMessageHandler.handle(InvokeInstanceMessageHandler.java:37)
    10/01/05 20:40:51      at com.collaxa.cube.engine.dispatch.DispatchHelper.handleMessage(DispatchHelper.java:138)
    10/01/05 20:40:51      at com.collaxa.cube.engine.dispatch.BaseScheduledWorker.process(BaseScheduledWorker.java:70)
    10/01/05 20:40:51      at com.collaxa.cube.engine.ejb.impl.WorkerBean.onMessage(WorkerBean.java:86)
    10/01/05 20:40:51      at sun.reflect.GeneratedMethodAccessor49.invoke(Unknown Source)
    10/01/05 20:40:51      at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    10/01/05 20:40:51      at java.lang.reflect.Method.invoke(Method.java:585)
    10/01/05 20:40:51      at com.evermind.server.ejb.interceptor.joinpoint.EJBJoinPointImpl.invoke(EJBJoinPointImpl.java:35)
    10/01/05 20:40:51      at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
    10/01/05 20:40:51      at com.evermind.server.ejb.interceptor.system.DMSInterceptor.invoke(DMSInterceptor.java:52)
    10/01/05 20:40:51      at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
    10/01/05 20:40:51      at com.evermind.server.ejb.interceptor.system.SetContextActionInterceptor.invoke(SetContextActionInterceptor.java:44)
    10/01/05 20:40:51      at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
    10/01/05 20:40:51      at com.evermind.server.ejb.InvocationContextPool.invoke(InvocationContextPool.java:55)
    10/01/05 20:40:51      at oracle.j2ee.connector.messageinflow.MessageEndpointImpl.OC4J_invokeMethod(MessageEndpointImpl.java:297)
    10/01/05 20:40:51      at WorkerBean_EndPointProxy_4bin6i8.onMessage(Unknown Source)
    10/01/05 20:40:51      at oracle.j2ee.ra.jms.generic.WorkConsumer.run(WorkConsumer.java:266)
    10/01/05 20:40:51      at oracle.j2ee.connector.work.WorkWrapper.runTargetWork(WorkWrapper.java:242)
    10/01/05 20:40:51      at oracle.j2ee.connector.work.WorkWrapper.doWork(WorkWrapper.java:215)
    10/01/05 20:40:51      at oracle.j2ee.connector.work.WorkWrapper.run(WorkWrapper.java:190)
    10/01/05 20:40:51      at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:814)
    10/01/05 20:40:51      at java.lang.Thread.run(Thread.java:595)
    10/01/05 20:40:51 0 - ORABPEL-00000
    Exception not handled by the Collaxa Cube system.
    An unhandled exception has been thrown in the Collaxa Cube system. The exception reported is: "ORABPEL-09222
    Cannot deserialize DOM element.
    Failed to deserialize the DOM element from binary format, the document id 806601993018f2af:-5dd89d4f:125feeefac4:-7fbf. The exception reported is Error in reading Namespace associated with the node
         at com.collaxa.cube.xml.dom.SDOMHelper.loadCompressedNormalDom(SDOMHelper.java:355)
         at com.collaxa.cube.xml.dom.SDOMHelper.load(SDOMHelper.java:135)
         at com.collaxa.cube.xml.dom.DOMUtil.loadDocument(DOMUtil.java:2266)
         at com.collaxa.cube.engine.delivery.DeliveryHelper.loadParts(DeliveryHelper.java:878)
         at com.collaxa.cube.engine.delivery.DeliveryService.handleInvoke(DeliveryService.java:515)
         at com.collaxa.cube.engine.ejb.impl.CubeDeliveryBean.handleInvoke(CubeDeliveryBean.java:342)
         at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
         at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
         at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
         at java.lang.reflect.Method.invoke(Method.java:585)
         at com.evermind.server.ejb.interceptor.joinpoint.EJBJoinPointImpl.invoke(EJBJoinPointImpl.java:35)
         at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
         at com.evermind.server.ejb.interceptor.system.DMSInterceptor.invoke(DMSInterceptor.java:52)
         at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
         at com.evermind.server.ejb.interceptor.system.JAASInterceptor$1.run(JAASInterceptor.java:31)
         at java.security.AccessController.doPrivileged(Native Method)
         at javax.security.auth.Subject.doAs(Subject.java:396)
         at com.evermind.server.ThreadState.runAs(ThreadState.java:648)
         at com.evermind.server.ejb.interceptor.system.JAASInterceptor.invoke(JAASInterceptor.java:34)
         at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
         at com.evermind.server.ejb.interceptor.system.TxRequiredInterceptor.invoke(TxRequiredInterceptor.java:50)
         at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
         at com.evermind.server.ejb.interceptor.system.DMSInterceptor.invoke(DMSInterceptor.java:52)
         at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
         at com.evermind.server.ejb.InvocationContextPool.invoke(InvocationContextPool.java:55)
         at com.evermind.server.ejb.StatelessSessionEJBObject.OC4J_invokeMethod(StatelessSessionEJBObject.java:87)
         at CubeDeliveryBean_LocalProxy_4bin6i8.handleInvoke(Unknown Source)
         at com.collaxa.cube.engine.dispatch.message.invoke.InvokeInstanceMessageHandler.handle(InvokeInstanceMessageHandler.java:37)
         at com.collaxa.cube.engine.dispatch.DispatchHelper.handleMessage(DispatchHelper.java:138)
         at com.collaxa.cube.engine.dispatch.BaseScheduledWorker.process(BaseScheduledWorker.java:70)
         at com.collaxa.cube.engine.ejb.impl.WorkerBean.onMessage(WorkerBean.java:86)
         at sun.reflect.GeneratedMethodAccessor49.invoke(Unknown Source)
         at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
         at java.lang.reflect.Method.invoke(Method.java:585)
         at com.evermind.server.ejb.interceptor.joinpoint.EJBJoinPointImpl.invoke(EJBJoinPointImpl.java:35)
         at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
         at com.evermind.server.ejb.interceptor.system.DMSInterceptor.invoke(DMSInterceptor.java:52)
         at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
         at com.evermind.server.ejb.interceptor.system.SetContextActionInterceptor.invoke(SetContextActionInterceptor.java:44)
         at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
         at com.evermind.server.ejb.InvocationContextPool.invoke(InvocationContextPool.java:55)
         at oracle.j2ee.connector.messageinflow.MessageEndpointImpl.OC4J_invokeMethod(MessageEndpointImpl.java:297)
         at WorkerBean_EndPointProxy_4bin6i8.onMessage(Unknown Source)
         at oracle.j2ee.ra.jms.generic.WorkConsumer.run(WorkConsumer.java:266)
         at oracle.j2ee.connector.work.WorkWrapper.runTargetWork(WorkWrapper.java:242)
         at oracle.j2ee.connector.work.WorkWrapper.doWork(WorkWrapper.java:215)
         at oracle.j2ee.connector.work.WorkWrapper.run(WorkWrapper.java:190)
         at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:814)
         at java.lang.Thread.run(Thread.java:595)
    Exception: ORABPEL-09222
    Cannot deserialize DOM element.
    Failed to deserialize the DOM element from binary format, the document id 806601993018f2af:-5dd89d4f:125feeefac4:-7fbf. The exception reported is Error in reading Namespace associated with the node
    Handled As: com.collaxa.cube.CubeException
    10/01/05 20:40:51 1 - ORABPEL-09222
    Cannot deserialize DOM element.
    Failed to deserialize the DOM element from binary format, the document id 806601993018f2af:-5dd89d4f:125feeefac4:-7fbf. The exception reported is Error in reading Namespace associated with the node
    <2010-01-05 20:40:51,381> <ERROR> <pmf_capability_domain.collaxa.cube> <BaseCubeSessionBean::logError> Error while invoking bean "cube delivery": [com.collaxa.cube.CubeException: Exception not handled by the Collaxa Cube system.
    An unhandled exception has been thrown in the Collaxa Cube system. The exception reported is: "ORABPEL-09222
    Cannot deserialize DOM element.
    Failed to deserialize the DOM element from binary format, the document id 806601993018f2af:-5dd89d4f:125feeefac4:-7fbf.  The exception reported is Error in reading Namespace associated with the node
         at com.collaxa.cube.xml.dom.SDOMHelper.loadCompressedNormalDom(SDOMHelper.java:355)
         at com.collaxa.cube.xml.dom.SDOMHelper.load(SDOMHelper.java:135)
         at com.collaxa.cube.xml.dom.DOMUtil.loadDocument(DOMUtil.java:2266)
         at com.collaxa.cube.engine.delivery.DeliveryHelper.loadParts(DeliveryHelper.java:878)
         at com.collaxa.cube.engine.delivery.DeliveryService.handleInvoke(DeliveryService.java:515)
         at com.collaxa.cube.engine.ejb.impl.CubeDeliveryBean.handleInvoke(CubeDeliveryBean.java:342)
         at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
         at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
         at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
         at java.lang.reflect.Method.invoke(Method.java:585)
         at com.evermind.server.ejb.interceptor.joinpoint.EJBJoinPointImpl.invoke(EJBJoinPointImpl.java:35)
         at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
         at com.evermind.server.ejb.interceptor.system.DMSInterceptor.invoke(DMSInterceptor.java:52)
         at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
         at com.evermind.server.ejb.interceptor.system.JAASInterceptor$1.run(JAASInterceptor.java:31)
         at java.security.AccessController.doPrivileged(Native Method)
         at javax.security.auth.Subject.doAs(Subject.java:396)
         at com.evermind.server.ThreadState.runAs(ThreadState.java:648)
         at com.evermind.server.ejb.interceptor.system.JAASInterceptor.invoke(JAASInterceptor.java:34)
         at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
         at com.evermind.server.ejb.interceptor.system.TxRequiredInterceptor.invoke(TxRequiredInterceptor.java:50)
         at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
         at com.evermind.server.ejb.interceptor.system.DMSInterceptor.invoke(DMSInterceptor.java:52)
         at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
         at com.evermind.server.ejb.InvocationContextPool.invoke(InvocationContextPool.java:55)
         at com.evermind.server.ejb.StatelessSessionEJBObject.OC4J_invokeMethod(StatelessSessionEJBObject.java:87)
         at CubeDeliveryBean_LocalProxy_4bin6i8.handleInvoke(Unknown Source)
         at com.collaxa.cube.engine.dispatch.message.invoke.InvokeInstanceMessageHandler.handle(InvokeInstanceMessageHandler.java:37)
         at com.collaxa.cube.engine.dispatch.DispatchHelper.handleMessage(DispatchHelper.java:138)
         at com.collaxa.cube.engine.dispatch.BaseScheduledWorker.process(BaseScheduledWorker.java:70)
         at com.collaxa.cube.engine.ejb.impl.WorkerBean.onMessage(WorkerBean.java:86)
         at sun.reflect.GeneratedMethodAccessor49.invoke(Unknown Source)
         at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
         at java.lang.reflect.Method.invoke(Method.java:585)
         at com.evermind.server.ejb.interceptor.joinpoint.EJBJoinPointImpl.invoke(EJBJoinPointImpl.java:35)
         at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
         at com.evermind.server.ejb.interceptor.system.DMSInterceptor.invoke(DMSInterceptor.java:52)
         at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
         at com.evermind.server.ejb.interceptor.system.SetContextActionInterceptor.invoke(SetContextActionInterceptor.java:44)
         at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
         at com.evermind.server.ejb.InvocationContextPool.invoke(InvocationContextPool.java:55)
         at oracle.j2ee.connector.messageinflow.MessageEndpointImpl.OC4J_invokeMethod(MessageEndpointImpl.java:297)
         at WorkerBean_EndPointProxy_4bin6i8.onMessage(Unknown Source)
         at oracle.j2ee.ra.jms.generic.WorkConsumer.run(WorkConsumer.java:266)
         at oracle.j2ee.connector.work.WorkWrapper.runTargetWork(WorkWrapper.java:242)
         at oracle.j2ee.connector.work.WorkWrapper.doWork(WorkWrapper.java:215)
         at oracle.j2ee.connector.work.WorkWrapper.run(WorkWrapper.java:190)
         at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:814)
         at java.lang.Thread.run(Thread.java:595)
    Exception: ORABPEL-09222
    Cannot deserialize DOM element.
    Failed to deserialize the DOM element from binary format, the document id 806601993018f2af:-5dd89d4f:125feeefac4:-7fbf.  The exception reported is Error in reading Namespace associated with the node
    Handled As: com.collaxa.cube.CubeException
    ] -> [com.collaxa.cube.xml.dom.DOMException: Cannot deserialize DOM element.
    Failed to deserialize the DOM element from binary format, the document id 806601993018f2af:-5dd89d4f:125feeefac4:-7fbf.  The exception reported is Error in reading Namespace associated with the node
    ORABPEL-00000
    Exception not handled by the Collaxa Cube system.
    An unhandled exception has been thrown in the Collaxa Cube system. The exception reported is: "ORABPEL-09222
    Cannot deserialize DOM element.
    Failed to deserialize the DOM element from binary format, the document id 806601993018f2af:-5dd89d4f:125feeefac4:-7fbf. The exception reported is Error in reading Namespace associated with the node
         at com.collaxa.cube.xml.dom.SDOMHelper.loadCompressedNormalDom(SDOMHelper.java:355)
         at com.collaxa.cube.xml.dom.SDOMHelper.load(SDOMHelper.java:135)
         at com.collaxa.cube.xml.dom.DOMUtil.loadDocument(DOMUtil.java:2266)
         at com.collaxa.cube.engine.delivery.DeliveryHelper.loadParts(DeliveryHelper.java:878)
         at com.collaxa.cube.engine.delivery.DeliveryService.handleInvoke(DeliveryService.java:515)
         at com.collaxa.cube.engine.ejb.impl.CubeDeliveryBean.handleInvoke(CubeDeliveryBean.java:342)
         at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
         at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
         at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
         at java.lang.reflect.Method.invoke(Method.java:585)
         at com.evermind.server.ejb.interceptor.joinpoint.EJBJoinPointImpl.invoke(EJBJoinPointImpl.java:35)
         at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
         at com.evermind.server.ejb.interceptor.system.DMSInterceptor.invoke(DMSInterceptor.java:52)
         at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
         at com.evermind.server.ejb.interceptor.system.JAASInterceptor$1.run(JAASInterceptor.java:31)
         at java.security.AccessController.doPrivileged(Native Method)
         at javax.security.auth.Subject.doAs(Subject.java:396)
         at com.evermind.server.ThreadState.runAs(ThreadState.java:648)
         at com.evermind.server.ejb.interceptor.system.JAASInterceptor.invoke(JAASInterceptor.java:34)
         at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
         at com.evermind.server.ejb.interceptor.system.TxRequiredInterceptor.invoke(TxRequiredInterceptor.java:50)
         at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
         at com.evermind.server.ejb.interceptor.system.DMSInterceptor.invoke(DMSInterceptor.java:52)
         at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
         at com.evermind.server.ejb.InvocationContextPool.invoke(InvocationContextPool.java:55)
         at com.evermind.server.ejb.StatelessSessionEJBObject.OC4J_invokeMethod(StatelessSessionEJBObject.java:87)
         at CubeDeliveryBean_LocalProxy_4bin6i8.handleInvoke(Unknown Source)
         at com.collaxa.cube.engine.dispatch.message.invoke.InvokeInstanceMessageHandler.handle(InvokeInstanceMessageHandler.java:37)
         at com.collaxa.cube.engine.dispatch.DispatchHelper.handleMessage(DispatchHelper.java:138)
         at com.collaxa.cube.engine.dispatch.BaseScheduledWorker.process(BaseScheduledWorker.java:70)
         at com.collaxa.cube.engine.ejb.impl.WorkerBean.onMessage(WorkerBean.java:86)
         at sun.reflect.GeneratedMethodAccessor49.invoke(Unknown Source)
         at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
         at java.lang.reflect.Method.invoke(Method.java:585)
         at com.evermind.server.ejb.interceptor.joinpoint.EJBJoinPointImpl.invoke(EJBJoinPointImpl.java:35)
         at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
         at com.evermind.server.ejb.interceptor.system.DMSInterceptor.invoke(DMSInterceptor.java:52)
         at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
         at com.evermind.server.ejb.interceptor.system.SetContextActionInterceptor.invoke(SetContextActionInterceptor.java:44)
         at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
         at com.evermind.server.ejb.InvocationContextPool.invoke(InvocationContextPool.java:55)
         at oracle.j2ee.connector.messageinflow.MessageEndpointImpl.OC4J_invokeMethod(MessageEndpointImpl.java:297)
         at WorkerBean_EndPointProxy_4bin6i8.onMessage(Unknown Source)
         at oracle.j2ee.ra.jms.generic.WorkConsumer.run(WorkConsumer.java:266)
         at oracle.j2ee.connector.work.WorkWrapper.runTargetWork(WorkWrapper.java:242)
         at oracle.j2ee.connector.work.WorkWrapper.doWork(WorkWrapper.java:215)
         at oracle.j2ee.connector.work.WorkWrapper.run(WorkWrapper.java:190)
         at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:814)
         at java.lang.Thread.run(Thread.java:595)
    Exception: ORABPEL-09222

    I finally found the root cause of the solution. We are using axis serialization/deserialization at the client end to call the bpel service which works well for small xml. But mysteriously for larger xmls the deserialization fails at the server end when the incoming xml is being used. So we used the regular oracle java api to call the web service. This solved the problem.
    We could not find whether the problem lies with Oracle SOA suite 10.1.3.1 or Apache axis 2.0. But as of now these two seem to be incompatible for large xmls at the moment.
    Any pointers are welcome!

  • Error in BPEL

    Has anyone seen this issue before
    ORABPEL-02124
    Workitem binary deserialization failed.
    An attempt to deserialize the workitem "720018-BpInv1-BpSeq1.3-3" from binary format failed. The exception reported is: Scope not found.
    The scope "BpSeq1.3" has not been defined in the current instance.
    What clould be the reason and how it can be resolved

    Hi,
    My guess is this relates to a BPEL (AIA?) based integration between Finance (eBS or PeopleSoft) and RMS???
    Suggest to post this in an OTN BPEL/Fusion related forum, I do not expect much response from the Retail forum.
    The documentation suggests:
    Action: Set the logging level to debug mode. Check the log for the any exception related to the work item.
    Have you done this, and what does the log say? Consider filing an SR.
    What is the version of the application and/or the integration package?
    Are you in the setup process, or is this a running setup - and what where the latest changes.
    Best regards,
    Erik

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