Deskjet 1000 J110 stopped checking ink levels

Hi
I have a Deskjet 1000 J110 and I'm running Windows 7.
The HP software used to allow me to check ink levels, now it doesn't. I checked them no more than 2 weeks ago without a problem. Now, when I tried to check them, the option simply wasn't there. I'm not sure, but I think the shortcut on the HP menu folder is directing me to the Control Panel printers folder, not to the HP software like it used to.
Anyone has any idea what the problem might be?
Cheers!
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Hi seileach,
Welcome to the HP Forums, I hope you enjoy your experience!
I read your post and see that the Printer Assistant isn't opening to view the ink levels when you click on the printer shortcut.
I will be happy to help you.
Try going to start, all programs, HP, Deskjet 1000 J110, then click on the Deskjet 1000 J110 again to see if the Printer Assistant will now open this way.
If not, then most likely the driver is corrupted. I would uninstall and reinstall the printer software.
Uninstalling the Printer Software.
HP Deskjet 1000 Printer - J110a Drivers.
Select your operating system, click next and click on the software to download and install.
Now try and access the Printer Assistant.
Hope this helps.
Thank you for posting on the HP Forums.
Have a wonderful day!
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Gemini02
I work on behalf of HP

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