Deskjet 2542 printer

Hi there. Hope someone can help. Purchased Hp Deskjet 2542 wireless printer and am aboout to smash it with a hammer through sheer frustration.... installed it ok and was working fine through Internal Web page.
However, changed laptops and now it will not install, keeps saying its offline. And says page not found when i try and accessthe internal printer page from my laptop browser (Firefox).
Downloaded wizard from HP-even that failed, saying something about a port? Tried Doctor thinging also from HP...failed. Tried installing from USB....installed but printing failed. Tried the installation CD again....failed. Grrr....
What else can i do? At my wits end, would appreciate any help before it lands in the garden through the window....been up until 5am some mornings, installing, uninstalling, checking, switching from USB to wireless...failing. Thanks.

Hi, i've done a lot of research since posting original plea for help....i am running windows 8.1 on a brand new laptop.The printer is less than a month old but i've thrown out the packaging (tut!)
After reading through other problems with installs on here, it seems that the correct drivers are not upto date for 8.1 on some HP printers. Typical. I have always purchased HP products but no more....
someone mentioned elsewhere on this forum that they gave up with HP printer and bought an Epsom....guess what....no problems. Makes you wonder doesn't it.
There are endless streams of complaints and problems with HP printers, page after page on other help forums....all same problem- installing.
HP haven't even bothered to reply to most on here.
I even rang HP, .....hopeless. Shall be taking my money elsewhere in future, as for this sad excuse for a printer....am chucking it in the bath of water so no-one can access my embedded web page details inthe future then will really enjoy bashing it with a hammer (think Basil Fawlty with his car and tree branch, lol)
Sorry HP you've lost a valuable customer, no more recommendations from me i'm afraid.
What a waste of money!!
Really hope you get the help you need asap.... but i need the printer every day and this one has failed miserably. Good Luck.

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Problems connecting DeskJet 2542 printer to my laptop computer

I recently bought an HP DeskJet 2542 printer to replace my broken one.
Everything went well on the installation up to the point where I attempt to connect my printer to my laptop, which has been frustratenly unsuccessful.
I have tried both wirelessly through the network and wired through a USB connection, but neither work.
Upon further investigation, I find that the 2540 series software driver for the connection between PC and printer isn't even installing, despite several attempts.
I have repeatedly uninstalled and reinstalled the entire printer software, but even when it says that the installation is completed, it still fails to connect the printer to my computer.
Furthermore....I recently discovered that my laptop printer connection runs through Windows' "WSD Print Device", which has been prompting me via Windows Update for a software update....but everytime I run it, it fails due to a "300073EB" error.
My laptop is an Dell Inspiron N5040 running Windows 7 - 64 bit. Only changes I have made is to double the RAM memory from 4 GB to 8 GB by adding an additional memory chip.
Any help would be greatly appreciated before I simply return the printer back.
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Well....I am happy to report that I have finally got my printer installed correctly, and it is working properly.
It turns out that the problem was a corrupted register key in the Registry folders where my printer drivers are stored was blocking the installation. I had to delete all the register keys in the folder where they were stored, then rename the folder in my spool folder where the relevant driver files were stored to "deactivate" it.
For those interested: here are the relevant steps I took:
1) Obvously, back up your registry first just in case.
2) Temporarily disable the Print Spooler service through the Services tool in Adminstrative Tools (click on the "Stop" button after right-clicking on the Print Spooler listing, then clicking "Properties".)
3) Open Registry Editor (by typing "regedit" on your Start searchbar), then right-clicking on "regedit.exe" to log in as Administrator.
4) Using the left side nested folder directory, scroll down to this folder in the Registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows x64\Drivers\Version-3
(For 32-bit Win 7 machines, replace "Windows x64" with "Windows NT x86".)
Look for the subfolder underneath where the corrupted driver is located (in my case, "HP Deskjet 2540 series") and right-click and delete it. (Note: you could also do the same to all the other driver folders listed there, but you would still have to reinstall the services after you reboot. That's why you need that backup.)
5) Next, get out of the Registry Editor and, using Windows Explorer: locate this folder in your root (C:\) directory:
C:\Windows\System32\spool\drivers\x64\3
(This assumes you're using Win 7-64 bit; for 32 bit, replace "x64" with "W32X86".)
Rename the folder marked as "3" to "3.old".
6) Now, go back and restart the Print Spooler by using the same procedure as 1), except clicking on the "Start" button. (If your Print Spooler is set on "Automatic", though, you could skip that process, since rebooting will restart it automatically.)
7) Finally, reboot, and reinstall your printer software either using the attached CD or directly from the HP website.
It may simply be that an earlier install of a previous printer corrupted the keys enough that it was blocking the installation.
Justice and resolution may grind slow, but with a little investigation, it ultimately does grind. Thanks for your help....and you may consider this to be "SOLVED".

HP Printer Assistant Software Missing Scan Option on DeskJet 2542

I have installed the Printer Assistant Software on both an HP Desktop and a Lenovo Laptop. I have two HP DeskJet 2542 Printers in two different physical loactions that I connect to with the Laptop. On the Desktop computer the install of the software has a SCAN function Button that launches a SCAN mode where I can scan files to PDF, etc. That option does not appear on the Laptop. I have re-installed the software on the Laptop and still cannot get that function. Why? Makes no sense that it woud install and show up on the Descktop computer, but not the laptop. Is it because the Desktop is HP and the laptop is Lenovo? How can I get the SCAN button and functionality in the Printer Assitant software on the Laptop???
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Hi.
Uninstall the software, then reinstall its latest version from the HP site and not from the supplied CD:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=al-117577-4&cc=us&dlc=en&lc=en...
Please let me know if that may help,
Shlomi
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If my post resolve your problem please mark it as an Accepted Solution

Printing Problem with HP Deskjet 2542

Hello all, I just bought an HP Deskjet 2542 for my business, and am having great difficulty with it. I'm normally tech savvy, so it's aggravating. When I send jobs to the print queue, they just sit and then disappear. No sound or action from the printer, whatsoever. The printer only prints fine from my mobile device, but doesn't help since I have no advanced options for printing of multiple slides on one sheet, etc. Anyhow - I have reinstalled the software and drivers, and ran the Doctor program - and everything is showing that it is fully operational. I don't know what gives with this. Any ideas? Thanks!!

Hi scrooge86
I understand the printer won't print from the computer but will print from the mobile device.
How did you install the printer? (cd, download)
Here is a url to download the drivers.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=5385254&lc=en&cc=us&dlc=en&lang=en&cc=us
Lets find out what the ip address is for the computer and the printer.
The first 3 sets of numbers have to match for the printer to get connected to the same network.
On the printers control panel, press the Wireless button and the Start Copy Black button
at the same time. The Network Configuration Page and Wireless Network Test Page print.
Check the ip address for the printer and SSID. (network name)
If you have a valid ip address for the printer try and access the embedded web server.
Type the ip address into internet explorer address bar.
What are the results?
Here is a url to get to the run window.
http://www.youtube.com/watch?v=uXIRUc_D0E4
Type cmd, type in ipconfig.
Check the ip address.
Now check the ip address for the printer.
Do the first 3 sets of numbers match?
Now ping the printer from the computer to make sure the printer is being seen.
Type ping printers ip address (space between ping and ip address)
What are the results?
Please respond with the information so I can assist you better.

Deskjet 2542 all in one error: 'the specified module could not be found' when installing to USB

Installation proceeds OK until the USB cable is connected, when the error message is displayed and installation ceases.
I have successfully istalled and run the printer on another XP PC of a similar age - ie old.
I have upgraded the XP OS to SP3 with numerous updates;
Checked that the USB ports read Data sticks OK;
run a/v and malware programs, including Microsoft Safety Scanner;
checked that USB drivers are up to date;
uninstalled driver software and re-installed with software downloaded from HP;
carried out the procedures detailed in HP Support Forum 4022116
Error message the same.
This is for my elderly neighbour - help please!
This question was solved.
View Solution.

Hi @bodger50,
Welcome to the HP Forums!
I understand that your HP Deskjet 2542 gives you the error: 'the specified module could not be found' when installing to USB, on Windows XP.
I would recommend going through the steps in this post, Re: Install Error "The system cannot find the file specified" (hpzprl40.exe). When you get to the printer install wizard section, just use the full feature software and drivers found at this website, HP Deskjet 2540 All-in-One Printer series Full Feature Software and Drivers. As the printer install wizard is only for Windows 7 and up.
Hope this is helpful, and thank you for posting!
RnRMusicMan
I work on behalf of HP
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How do I turn off auto calibration of HP Deskjet 2542?

I swear this is the biggest scam. Calibrating a printer should be an OPTION, not something that is done automatically. But then HP might sell less ink, eh?
This is my second HP printer. The first was pretty much crap. I was hoping that the second would be beter, but no. This is the last HP printer I'll even buy.
So is there a way to turn off the auto-calibrating "feature" on an HP Deskjet 2542?

Hi @CJHames,
Welcome to the HP Forums
Although the auto-calibration feature cannot be disabled, I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.
If you are not sure how to check your forum messages this post, has instructions.
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

Deskjet 2542

I'm beyond frustrated trying to set up the wireless connection on my new 2542. I downloaded the configuration software and walked through the process. I was able to print. Then I unplugged the printer and plugged it back in, and now I can't get it to reconnect no matter what I do. I tried to delete the printer and reconfigure it with no luck. I've walked through the trouble shooting steps I found on HP's site, no luck. I'm using an iMac with OSX 10.9.4.

Hello @shawn_cordner,
Welcome to the HP Forums!
I understand you're unable to connect the Deskjet 2542 wireless. I will do my best to assist you! Is the wireless blue light solid or blinking right now? I would recommend following this entire HP document on Printer Does Not Maintain Wireless Connection.
Once you connect this printer wireless again, you should set a static IP address, which will help with the connection lost. Please post your results, as I will be looking forward to hearing from you. Have a great day!
I worked on behalf of HP.

I am trying to print from my Apple IPad to my Inkjet 2542 printer, it asks for a password put

I am trying to print from my Apple IPad to my Inkjet 2542 printer, it asks for a password when my printer is found, not sure what to put

Curly52
Welcome to the HP Community Forum.
Assuming you have installed your printer onto your home wireless network, your iPad Application is asking for your Wireless passphrass / password to your network.
Reference: HP Deskjet 2540 series User Guide
See Page 49
=====================================
Take a look at the following:
Add Device to Printer
You need the first part for Printer Software for your printer and you need "An App for That" in the Mobile printing section where you complete Steps 1-2-3.
Skip all the parts in the middle having to do with ePrint and HP Connected -- your printer does not have ePrint so you don't need to worry about any of that.
Click the Kudos Thumbs-Up to say Thank You!
And...Click Accept as Solution when my Answer provides a Fix or Workaround!
I am pleased to provide assistance on behalf of HP. I do not work for HP.
Kind Regards,
Dragon-Fur

Deskjet 2542. Please help!! How do I connect to ipad

I have just purchased the deskjet 2542 for my son as I was told it would work with his iPad. I don't have a laptop/computer and the software isn't compatible to download onto the iPad. How do I connect the printer to the wireless connector without this? Can it even be done? Really struggling!!
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Hello Ro1312,
Welcome to the HP Support Forums!
You are able to connect the Deskjet 2540 to the network with only an iPad, I will link the steps below.
Re: Hp 2542<---
Let me know if it helps.
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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HT3669 I have an HP deskjet color printer that only prints in black and white from my mac ... how do I get it to print in color

I have an HP deskjet color printer that only prints in black and white from my mac ... how do I get it to print in color

Check the printer itself. Some printers you need to set the color & B&W settings on the printer itself instead of the Mac. If that is not the case w/your printer, contact HP tech support and/or post in their forums if they have one.

HP Deskjet 1510 printer

Hi ,I bought a new HP Deskjet 1510 printer just 5 days ago ,the first time when i installed it everything worked perfect but today i am trying to print some documents (PDF or Microsoft word documents) but I cannot get it ,just i get a smal line of every sheet that i am trying to print ,could you help me please with this issue?
thanks.

Hi Edd01,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
Sorry to hear that you are having some issues when attempting to print from your computer. I suggest that you attempt to run the HP Print and Scan Doctor.
If this does not resolve your issue, please feel free to write me back.
Thank you for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Hp deskjet 3050 printer app??

Hey Guys.
I have a samsung 10.1 tablet and I would like to print to my wireless hp deskjet 3050 printer. Can anyone please advice me how to print to my hp printer? Is it an app I need, if so which one?
Thanks for any replies

Hi xna4life,
I understand that you're trying to print with your android tablet. I would try the Hp ePrint mobile app
Hp ePrint app
Let me know it goes.

Why has my hp deskjet 2050 printer and scanner suddenly slowed down and printing one line at a time

why has my hp deskjet 2050 printer and scanner suddenly slowed down and printing one line at a time

This is usually indicative of a defective print cartridge. Suspect the black is low in ink or defective. Please check all cartridges.
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If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

I would like to add my Deskjet F4480 printer to my home wireless network. How can this done?

I have a Linksys wireless router that is the hub of my home wireless network. I have been successful in adding a HP OfficeJet 6500 All-in-one Printer an old HP DeskJet 890C that I purchased in 1997 with a computer running Windows 95. The HP 890C has been my tireless workhorse throughout my two kids K-12 school as well as printing reams of paper during my MBA...and guess what: it still works. However, my daughter has just returned home from college and she has a HP DeskJet F4480 printer/scanner that she would like to add it to the home network. I have been researching the problem, but haven't been successful in finding out if this printer is compatible to add to a wireless network. Or simply, will a 802.11g Wireless USB 2.0 Adapter suffice? I am also adding a new Windows 7 laptop in the network, that will need to print to this F4480. I patiently await the forum's response.

My mistake, it seems that price was a deciding factor when I purchased the F4480 in lieu of a more expensive wireless ready printer-scanner. I will eventually come-up with a solution as I did with the 890C where I have a wireless print server connected directly to the printer serial connection. It seems that backward compatible is still evident, but I am having some problems coming up with the long-lasting HP49 and HP23 tri-color ink packs.
Here is the rub; I don't replace technology because it is out-dated. I upgrade and or repair everything myself. I found warranties not worth the paper their written on and in most cases, the technical support was lacking. My Win95 desktop went thru several major components until I found that it was becoming harder to find software to run with it. I finally replaced it in 2007. Now it seems that there has been a paradigm shift toward utilities that are very hungry for memory, and even if I didn't want to, I am forced to come over to the dark side with a device that has a minimum of 8GB of RAM.

MY HP DESKJET 697C PRINTER WILL NO LONGER PRINT???? - HELP!!!!!

My HP DeskJet 697C Printer will no longer print!?
1. First, a mechanical bang noise comes from inside the printer.
2. Next, the top over the "ON" switch yellow light blinks!
3. Finally, the following on screen Error Mesage reads:
"Your HP DeskJet 697C Printer has Failed to Print!"
No reason is Given!
But I suspect, something inside the printer has malfunctioned since there is a one singular "Bang" Noise
each time I attempt to make a Print!..As if the sliding on the chrome rail ink cartridge was obstructed by something blocking its full back and forth movement during the printing process!?
HELP!
DFIX9
9-12-11
2:40 pm.

Try resetting the printing system.
OS X Mavericks: Reset the printing system
If you have the printers IP address open Terminal (applications/Utilities) and at the prompt type: ping {printerIP}. You will get a reply or failure.
Network Printer Troubleshooting
HP – Wireless Printing Center
HP – Printer Not Found During Wireless Installation

Deskjet 2542 printer

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