Desktop Manager 5.0 closes when synching Calendar with Lotus Notes 8

I'm running Windows XP, just installed Desktop Manager v5.0 and upgraded to Lotus Notes 8 and trying to synch to a BB Storm. I continually get an error if I try to do a two way synch with my calendar only. If I do a 1 way Synch to my Device with or without Replacing all data in target application there is no problem. Once I change the synch to 2 way synch the synching with the calendar starts then immediately closes and displays the following errors: Blackberry 5 errors. I've also synched with a Vista Machine and using Outlook calendar without any problem with the same BB.

I decided to open a real problem, so I went to Support.Apple.com and within a few short clicks, Apple called me.
I accidentally hung up on them, and they called back in 2 minutes.
I then waited in the queue for a few short minutes. The person who answered, understood my problem and transferred me to the iCal department where I waited another 15 minutes.
The iCal department then did some research for 10 minutes, and came back to tell me that, unfortunately, iCal is working / not broken. I disagreed, saying that this is my business computer and not being able to send meeting invites to anyone not using a MAC is insane.
The support guy suggested I tell the developers directly, via http://www.apple.com/feedback/ical.html.
I did.
He suggested that you all do to. The more people who feedback, the faster we'll get a fix!

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Why do I get double entries when synching calendar with Google calendar?

Since I have different iCloud passwords on my iPad 2 and iPhone 4s, I synch the calendars with Google calendar. It works - to a point. The problem I'm getting double entries in my IOS calendars. Any suggestions?

I too was having this issue recently. I decided to look into it and discovered that www.google.com and all of the search results accessed through using a google search engine toolbar were currupt. I believe I solved this problem by updating my firmware of my router.
Type in your IP address in your Address Bar (search using Yahoo what your default IP router address is if you haven't changed it since you got it.) You'll then need to navigate to your router's website (ex: I search Cisco and Linksys and found mine).
Most logins to the router are
Name: admin
Password: password
You will then download a .bin file and go to your administrator page in your router's control panel and go to Firmware Upgrade. Click the "find file" (or whatever it says) and click upgrade. This worked for me.
If this doesn't solve it, reset the router to it's default settings by either using it's control panel or holding the reset button on the back of it in for several seconds. This will reset any port forwarding you may have set up as well as your Wifi password.
Hope this helps,
Seaspider1

PC Suite will not sync Calendar with Lotus Notes 8...

I am running PC Suite 7.1.18.0 on Windows XP SP2 and attempting to sync between Lotus Notes V8.5 and my E51, which reports: 300.34.56, 11-12-2008, RM-244 Nokia E51 (06).
The syncing worked more or less entirely satisfactorily in the past. However at some point it began to fail and now I am completely unable to sync my calendar with the phone. (Contacts sync still works but only when Calendar sync is disabled.)
The Sync application shows it's reading some records (20-25 right now) but then stops and logs two messages:
PC Sync Information. PC Sync has encountered a problem and has terminated the synchronisation.
The Synchronisation has been Aborted! The synchronisation has been aborted.
It makes no difference whether I use USB or Bluetooth. I think I've tried just about everything that I've seen suggested in various postings on this topic. For example, I have completely uninstalled and reinstalled PC Suite, I've cleared out the stored data, I've created new sync profiles, I've tried different sync horizons, I've updated the phone firmware, I've even tried different Notes mail databases -- nothing seems to re-enable the syncing.
I'm guessing that there is some entry in my calendar that is causing the sync program to barf. If I could discover what it is that's causing the problem, I could probably fix it.
Is there any way to get some more verbose logging or to find any additional detail to help diagnose what is causing this problem?
Solved!
Go to Solution.

Hi Ricardo,
I couldn't go that far yet. Called the tech support in USA (I found out this forum is Europe) and they told me that my e71 is from Malaysia and my update software is from USA. Not know if this where the issues are. I delete all the entries in my calendar and try sync the calendar again. It stops right at the same place. Now my entries are totally gone.
So I use the Malaysia PC Suite update (removed all Nokia related softwares in my laptop) and installed the Malaysia update version. Still stop right at the same place which is "Microsoft" "outlook0.ost" file saying that I do not have the permission.
I noticed that in my "cellphone memory" there was a "Data" folder with a folder "{66de788c-2956-11db-962d-00e08161165f}Relocated". What is this? Could it be the cause of sync problems?
The USA tech support suggested that I format the "cellphone memory" using " *#7370# ". What will be consequence after format it?
johlee2

Synchronisation issue with Lotus Notes 8 (Windows closes - no synchronisation)

Hi Everybody,
I am experiencing an issue with the replication of a Blackberry Storm (9500) with Lotus Notes 8.0.2. The Desktop Software I am running is version 4.7.0.25 on Windows XP Professional with Servicepack 3.
After configuring the synchronisation of calendar and address book, when starting the synchronisation manually, the pop-up windows, where one would expect to see the synchronisation's progress bar just closes after a splitsecond.
Although I have set the log setting within the synchronisation propertiesto the highest possible value, no log is written at all.
The Windows event logs do not show one single entry for this issue.
When trying automatic synchronisation after connecting the blackberry devicethrough usb with the laptop, the device is recognized, but still there is no synchronisation.
Has anybody experienced a similar problem before ?
Any hint is highly appreciated.
Thank you very much in advance.
Regards
Tobias
Solved!
Go to Solution.

Hi,
I've got no Lotus Notes Client newer than version 8.0.2.
However I did a complete uninstall of the Notes Client and the Blackberry desktop software including deleting all the files from the user's profile, cleaning up the registry,...
After reinstalling the the notes client and the Blackberry desktop software the synchronisation works when only trying to synchronize the address book. When I add the calendar to the synchronisation configuration, the synchronisation runs until the Notes client is to be contacted and the calendar entries to be processed. At this point the desktop software crashes.
In the windows application log the error message "desktopmgr.exe, version 4.7.0.25, failed modul lnsections.dll, version 7.1.1.119, error address 0x001a31fd.
The file RIM.log provides the following information:
On 12.01.2009 14:17
Synchronize Handheld calendar with Lotus Notes calendar
First System:             Handheld
Second System:            Lotus Notes
Second System File Name: Kalender
Conflict Resolution:      Notify
Appointment Range:        From 12.01.2009 To 31.12.2400
Input From First System
<following are the calendar entries of the handheld>
Not entries from the "second system" are written in the log-file.
Could anybody please give me a hint in the right direction ?
Best regards
Tobias

Locking while synching Calendar with Vista (700p)

Getting this error when synching Calendar (it locks). New laptop with Vista. Running Hotsync Manager 7.0.2, Desktop 6.2, and have run the Outlook 2007 Update.
Outlook Calendar
OLERR:03-0058 (0x80004005)
Unable to create an exception in Outlook for the record [Monthly mtg w Nick...].
Thanks for any tips!
Post relates to: Treo 700p (Verizon)
Post relates to: Treo 700p (Verizon)
Post relates to: Treo 700p (Verizon)

OK, when it had the "no database found" error it DID synch the calendar. But the NEXT time the log says this:
Outlook Date Book
OLERR:03-0058 (0x80004005)
Unable to create an exception in Outlook for the record [Monthly mtg w Nick...].
The connection with the handheld was lost.
OLERR:05-0003
OLERR:0D-0004
The connection with the handheld was lost.
OLERR:05-0003
OLERR:0D-0001
- Recovery Sync
OLERR:15-0002
OLERR:06-0001
Conduit 'HotSync Exchange' Error: Unknown error. (65535)
Protocol Error: Unknown error. (FFFF)
Post relates to: Treo 700p (Verizon)
Post relates to: Treo 700p (Verizon)

"Unexpected Error" When Syncing with Lotus Notes Calendar

I continue to get an "Unexpected Error" message from the Blackberry Desktop Manager when I attempt to sync with Lotus Notes Calendar. I have been syncing without issues for a couple of weeks now; this error just started yesterday.
Here are the "Error Signature" details:
AppName: desktopmgr.exe
AppVer: 4.3.0.17
ModNam: Insections.dll
ModVer: 7.1.1.48
Offset: 001a28dd

Hi Tgunter, and welcome to the forums!
Please send the Type of PC, Operating system
Version of desktop software you are running, and if you have
Reinstalled it, or have installed a different version lately,.
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Error -54 when synching iPad with iTunes.... what does this error mean?

error -54 when synching iPad with iTunes on laptop.... what does this error mean?

Hey MacFromManila,
It's a different method of backing up your iPhone 4s. This article covers the differences between the two and may actually be able to help you choose between them:
Choosing an iOS backup method (Should I use iTunes or iCloud to back up my iOS device?)
http://support.apple.com/kb/HT5262
Cheers,
- Ari

Problem syncing W518A with Lotus Notes 6 Calendar - PC Suite

When syncing my W518A with Lotus Notes 6 calendar repeating meetings that are rescheduled do not change time on the phone and meetings scheduled in another time zone reflect the original time zone, not the local time zone as set by my copy of Lotus Notes. Locally created meetings and appointments work OK.
I'm using the latest download of PC Suite.
Has anyone found a solution or workaround?

I've investigated this one and this is unfortunately not possible to change.
PC Suite will read the original local timezone setting for a meeting when syncing with Lotus Notes.
Normally, when syncing with e.g. Outlook, this is not a problem since the phone with auto-adjust the displayed time to your timezone. The only "solution" to this problem is to keep in mind that the meeting will occur one hour earlier than shown in the calendar unfortunately.
Also, a re-occurring meeting can't be edited for a single event. All non-smartphones will not be able to do that. The whole event will have to be changed for the phone to understand this.
E.g. If you have a re-occurring meeting for every monday at 9AM, you cannot change one monday to 8AM and keep the rest at 9AM since the phone can't handle this.

Organizer changes to me when accepting event made with Lotus Notes

This problem seems to happen when an event is made with Lotus Notes (8.5.2) is sent to me via email. After I accept the event I become the event organizer and emails are sent out to all the other attendees by me.
Looking at the original CalDAV event in Textedit I can see that the event has an organizer listed this way. ATTENDEE;ROLE=CHAIR;... However, once the event is brought into Calendar that person's status in the event gets demoted to ATTENDEE;CN="FIRST LAST";CUTYPE=INDIVIDUAL;PARTSTAT=TENTAIVE;ROLE=REQ-PARTICIPANT... Looking at the imported event Calendar there seems to be no organizer listed which could be why I become the organizer. A sort of default behaviour.
Has anyone seen this behaviour or have any suggestions for me.
Much appreciated.

After I had my former notebook migrated to a new one, I am back to a problem I had before.
After probing around a little bit I found: Sync of notes calendar works for the minimum interval 1 week in the past, 1 month in the future. But as soon as I change either one to more, no data gets transfered to the phone. The report says: A problem occured, therefore sync was aborted.
- What is wrong with my calendar data in the notes file?
- How can I find this and fix it? (I use my calendar extensively, e.g. I paste text-notes and sometimes images (maps) into a calender document)
My Mail and contacts (address book names.nsf) are on Lotus Notes 7.0.3. Nokia PC Suite is 7.1.18.0.
When I sync with the server notes mailfile, I see a counter on the phone screen that gets stuck at a certain number (in my case 80 out of thousandsomething). How can I find out with this information, which entry in my notes calendar creates the problem and aborts sync? Is the number on the phone screen when the counter stops useful?

Hello, my email is connected to Lotus Notes. When I updated my iPad to iOS 6, it REQUIRED that I have a password for the iPad or else my email wouldn't work or synchronize with Lotus Notes (on my work laptop). This is really frustrating, please help.

Hello, my email is connected to Lotus Notes. When I updated my iPad to iOS 6, it REQUIRED that I have a password for the iPad or else my email wouldn't work or synchronize with Lotus Notes (on my work laptop). This is really frustrating, because I cannot disable the password under General<Passcode. Thanks!

This would almost certainly be a setting that is being enforced by your company. You'll need to talk to them about this.
Regards.

Out of office message when sending mail to Lotus Notes from SAP

Hi,
Is it possible to have an 'out of office' message when sending mail to Lotus Notes from SAP?
I'm sending account statements by mail via a modified version of function FI_OPT_ARCHIVE_CORRESPONDENCE. The SAP username is send as a parameter, and later converted to the e-mail saved in the user profile. This works, - but I would like to have an out of office reply if the user I send to is out of office.
Hope someone can help...
Regards,
Lene

As Thomas pointed out, you can use regular SMTP mail to send the contents to Lotus Notes. You can use the function module SO_OBJECT_SEND or any of the SAP Office function modules to do this.
Only thing to remember is that the SMTP may have been disabled by your basis team due to security risks involved. An alternative could be a lotus notes connector available from IBM.
Srinivas

Calendar / Contacts - Lotus Notes

Hey,
My pc is running on windows xp and i need my contacs and calendar synchronized with Lotus Notes.
Is there any possibiliry to do so?
S

I've written an application that does 50% of what you want - sync calendars.
http://code.google.com/p/tiecal/
Doesn't do contacts, and it requires you to have Outlook installed (not my fault, it's Apple's but otherwise it works quite well (me and several co-workers are using it daily)

Desktop Manager Has Stopped Working @ Processing Device Calendar During Sync Process

I have a BB 8330 and have an annoying issue....it sync'd with MS Outlook for about 2 months after i got it then I started getting an error inthe sync process "Blackberry Desktop Manager Has Stopped Working, Windows is shutting it Down"....this always happens at the exact same point inthe sync process..."Processing Device Calendar".
I've done everything, Verizon tech support...BB tech support...uninstall/reinstall...nothing has fixed it. I even deleted everything out of outlook and started over. The odd thing is that everything EXCEPT the calendar will sync....it's just when it gets to the "processing device calendar" is stops syncing and I get the 'DM Has stopped working' error and it closes.
I am going to scream if I can't get this fixed...it's been going on since last October!!
Any fixes out there?

Hmm. That may be something in your calendar database is corrupt. Was your device ever synched before? There is a way of clearing the calendar database. So if you have your device synching with Outlook, after it's cleared from the BlackBerry, you could try synching again.
To clear the calendar database you can go into Desktop Manager | Backup and Restore | Advanced. On the right hand side select the calendar database and hit the Clear button. Afterwards try synching again
If someone has been helpful please consider giving them kudos by clicking the star to the left of their post.
Remember to resolve your thread by clicking Accepted Solution.

Storm - problems when synching Calendar from Outlook XP

I wonder if anyone can help with this one? I should explainthat 've only recently got my Storm back after a total Crash!!
When I sync my Storm 9500 with Outlook XP ( having set up for 2 way sync) the Contacts works fine I get 2 way sync.
However with Calendar I get xx Items to delete and yy items to add from the Outlook file which I don't want to do as I use the Outlook file to report on my work patterns for the Tax Year!!
I'm running Desktop 4.7 even though , in theory, I've downloaded version 5 and the Storm is running 4.7.0.173
This is driving me mad!!
Solved!
Go to Solution.

Hi and Welcome to the Forums!
Since things seem to be a bit mucked up, I suggest the following steps (insert plenty of reboots of your PC...not just restarts, but full power down reboots). Also, it is advised that you be logged into the PC on an account with full admin rights. Further, under Vista, use the "Run As Administrator" option for everything.
1) Remove your device OS update package from your PC (add/remove programs)
2) Cleanly uninstall the RIM DTM software:
KB02206 How to perform a clean uninstall of BlackBerry Desktop Software
3) Get a fresh download of the RIM DTM software:
http://na.blackberry.com/eng/services/desktop/
Choose the version that is newest and (if applicable) compatible with your PIM (if you are synchornizing via USB):
KB12268 Applications supported by BlackBerry Desktop Manager for synchronization
4) Download (to your PC) a fresh copy of your device OS package from your carrier:
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
5) Install DTM to your PC
6) Install (also to your PC), the device OS package
7) Start the organizer configuration over:
KB17022 How to configure organizer applications for synchronization using BlackBerry Desktop Manager
Hopefully that will get things going again.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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"Operation terminated unexpectedly" when synching BB with Outlook calendar

I have a Blackberry Curve, and my provider is Telus, and I'm no longer able to sync with my Outlook Calendar. I'm using Desktop Manager 4.2 to sync. I'm not syncing address book or tasks or anything else, so it is the calendar causing the issue.
The issue...
I sync, and the message box says that it's reading the device entries - no problem. Then it starts reading my Outlook entries, and it gets to record X (currently it's #27, but it sometimes changes), then I get a popup that says "The operation terminated unexpectedly".
When I first encountered this problem I was able to resolve it by resetting my sync configuration. After doing this successfully a number of times, it stopped fixing the problem, so I uninstalled/reinstalled the software a couple of times. This didn't work. I found a post suggesting I rename my Intellisync folder (C:\Documents and Settings\<username>\Application Data\Research In Motion\BlackBerry), and once I did this I was able to sync again!
But now my issue is back, and resetting the config doesn't work, and renaming/deleting the Intellisync folder doesn't work either. I've tried backing up and clearing my calendar DB on my BB, but the issue seems to be with an Outlook entry, so syncing still fails with the same error. I've also deleted several outlook entries around what I think is #27 - no luck.
The PtTrace.log says (among other things):
"Sun Jul 27 22:57:12 2008: Error 0x83110005.-2096037883.0 at .\syncconfigmanager.cpp line 1137
Sun Jul 27 22:57:13 2008: Error Failed to load CXLServer1.dll from the product directory..4005 at .\callback.cpp line 3610"
How can I debug this issue? Can you help me please?
Thanks!
Ali
Solved!
Go to Solution.

Hi judith,
In Outlook:
On the Tools menu, click Options, and then click the Other tab.
Click AutoArchive.
Clear the Run AutoArchive every n days check box.
Prevent AutoArchive from running on one folder
On the Go menu, click Folder List, right-click the folder you want to AutoArchive, and then click Properties on the shortcut menu.
Click the AutoArchive tab.
Select the Do not archive items in this folder option.
Cancel archiving that's in process
In the lower-right corner of the status bar, next to the Archiving <folder> message, click the down arrow, and then click Cancel Archiving.
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Desktop Manager 5.0 closes when synching Calendar with Lotus Notes 8

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