Desktop software for MAc v2.4 not recognising internal media of BB 9900 running 7.1 Bundle 1149

Hi,
THis was working earlier. But since past month, when i connect the BB 9900 to my Mac running ML, the stoage is not recognised. The Desktoip software version is 2.4.0 (Build 16).
"Storage:Not installed" appears on the status when connected.
I am unable to sync my photos etc.
Please help me resolve this issue.
thanks,
Alex

Follow these instructions to uninstall MacKeeper. They have been tested with the most recent version of MacKeeper (v 2.8). Earlier versions than the one released in 2012 require more extensive work to uninstall all its components.
The effects of having actually used MacKeeper to do anything are a completely different matter. The fastest way to take an exquisitely designed and painstakingly engineered Mac and make it run like a steaming pile of dung is to install and use such ill-conceived "cleaning" or "security" products. This is just one example of a broad category of time- and money-wasters capable of causing damage that can only be rectified by reinstalling OS X, restoring from a backup, or completely erasing your system and rebuilding it from the ground up. Never install such junk on a Mac.
If you used MacKeeper to encrypt any files or folders, use MacKeeper to un-encrypt them first.
Quit the MacKeeper app if it is running.
Open your Applications folder: Using the Finder's Go menu, select Applications.
Drag the MacKeeper icon from your Applications folder (not the Dock) to the Trash.
You will be asked to authenticate (twice):
You do not need to provide a reason for uninstalling it:
Just click the Uninstall MacKeeper button. You will be asked to authenticate again.
After it uninstalls you may empty the Trash and restart your Mac. All that will remain is an inert log file that does nothing but occupy space on your hard disk.

Similar Messages

  • Blackberry Bold 9900 would not sync with Desktop Software for MAC

    When connecting my Bold 9900 to my MAC the Desktop Software opens correctly, phone is recognised and connected but the SYNC option is not available. I cannot click the Green sync button nor click the relevant sync button under the device tab.
    All answers would be much appreciated
    Thanks
    Dimitris

    Hi dimitrisuk,
    Welcome to the support community!
    Can you please verify that your synchronization settings have already been configured? This article should provide more information. "Unable to configure sync or click the sync icon due to the icons being greyed out in BlackBerry Desktop Software for Mac" KB26367
    This link to the user guide provides the steps to verify that your synchronization settings have been configured. http://blck.by/14BZb5q
    Let me know if that helps.
    -FS
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.
    Click Solution? for posts that have solved your issue(s)!

  • Blackberry Desktop Software for Mac not updating 9900

    Hi,
    please could someone assist me in this.
    I have a mac running the latest Blackberry Desktop Software for Mac. And a Bold 9900 on 7.0 bundle 1465. 
    The Blackberry Desktop Software says new update available 7.0.0.1672. So i proceed to update the blackberry. It says installing and reboots. But it still has the old version, and the Blackberry Desktop Software still says new version available. (7.0.0.1672) So im going in a loop.
    Any help would be greatly appreciated. Thanks

    Hey luckyBB,
    Welcome to the BlackBerry Support Community Forums.
    I noticed you listed your carrier as T-Mobile UK, this provider does not have the 9900 yet.  Can you explain what provider this 9900 is from so I can better assist in getting that bundle of software
    -ViciousFerret
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Like! for those who have helped you.
    Click  Accept as Solution for posts that have solved your issue(s)!

  • Is there a Blackberry Desktop Software for MAC OS 10.4.11? Or something equivalent? Help Please!

    Hello All,
    Is there a Blackberry Desktop Software for MAC OS 10.4.11?  Or something equivalent?
    I recently switched from a palm treo to blackberry but didn't anticipate syncing issues with my mac until now.  The current BB desktop software seems only compatible with MAC OS 10.5, so I'm in a difficult position.
    Please any suggestions are deeply welcomed!!
    Thank you.
    Hillman

    No, sorry, there is not.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Blackberry Desktop Software for Mac won't open

    I've downloaded the Blackberry Desktop Software for Mac to begin synching my new Torch but when I try to launch the software, I get the following message.
    "The document “BlackBerry Desktop Software.mpkg” could not be opened. TextEdit cannot open files in the “Installer package” format."
    Has anyone encountered this and had any luck getting it to open?
    Any advice appreciated -- anxious to update my contacts and fully use my new phone!

    Hi choochoo2,
    Have you been able to try using a different USB port or to retry connecting after reinserting the BlackBerry battery? If so, try reinstalling the Desktop Software and retrying the connection.
    -FS
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.
    Click Solution? for posts that have solved your issue(s)!

  • Sync problem with Blackberry Desktop Software for Mac

    Can someone help. I have synchronization problem with my contact in the Outlook for Mac using blackberry desktop software for mac. Seems all details in my blackberry handheld contact got synchronized, but not email addresses (so all names, jobs, companies, work phone, mobile - all got synchronized, but not email addresses). All data is in my handheld. I wish I could just "replace" (not merge/sync) outlook contact with all contact in the handheld but seems there is no option to do that. Let me know please if someone has similar experience and has found out solution. Thanks!

    Can someone help. I have synchronization problem with my contact in the Outlook for Mac using blackberry desktop software for mac. Seems all details in my blackberry handheld contact got synchronized, but not email addresses (so all names, jobs, companies, work phone, mobile - all got synchronized, but not email addresses). All data is in my handheld. I wish I could just "replace" (not merge/sync) outlook contact with all contact in the handheld but seems there is no option to do that. Let me know please if someone has similar experience and has found out solution. Thanks!

  • Using Desktop Software for Mac with an 8703e - Can it be done?

    I downloaded the new BB desktop software for Mac but it doesn't seem to work with my 8703e device.  And since I had to erase the PocketMac software to install the new BB software, I now have no way to synch my Mac and BB.  Can anyone shed any light on this?

    You might check out the FileBrowser app on iTunes. I haven't used it, but it sounds like what you're after. When you say you can't use the Sierra iG2 with your iPad, I'm assuming you mean you can't plug it into the iPad. If it's plugged into a laptop and offering a WiFi hotspot, the iPad should be good with that. I use the Apple Camera Connection Kit to carry extra movies on an SD card. It uploads only to the Photos app, so no books, etc.

  • Desktop Software for MAC allows only two way sync

    hi...
    I want help with the Blackberry desktop software for MAc. I am able to synce my phone, however there is no way in which I can do a one-way sync  - replacing all the data on the mac with the data of the phone...
    please let me kniw if there is any way of doing that
    thanks

    Isn't it simply because of the known problem with iCloud sync enabled?
    This operation makes the address book and calendar(s) invisible to BBDM as the data files are "removed" from the Mac and put "in the cloud"...
    Several posts are documenting the problem and suggest some alternatives or work around (by disabling iCloud).
    Look on the forum for additional details.
    Please don't forget to mark as "solved" if your question is replied and to "like" a useful reply to your post ;-)

  • Older versions of Blackberry Desktop Software for Mac (OS 10.4)

    Are older versions of the Blackberry desktop software for Mac still available? If so, where?
    Trying to use Mac OS 10.4.1 on a Powerbook G4

    tpl_sparrow wrote:
    How about BlackBerry Desktop Software for a
    MAC running OS 10.5.8?
    I can't seem to find any legacy versions of the BlackBerry Desktop Software for Playbooks.
    Any help would be greatly appreciated.
    thanks
    DC
    Hello tpl_sparrow and welcome to the BlackBerry® Support Community Forums.
    The system requirements have changed for BlackBerry® Desktop Software since this inital post.
    You need OS10.6 or later. You can find the system requirements here.
    Hope this answers your question.
    -HMthePirate
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

  • Desktop software for MAC issue with office for Mac 2011

    Hello,
    I am trying to sync my contacts and calendar from Office for Mac 2011 to a BB Curve 9300, but it will not sync any data. Does desktop manager for mac only work with entourage an iCal?

    Hey Tony_Astars,
    Welcome to the BlackBerry Support Community Forums.
    Thanks for the question.
    Follow the steps in this KB article to setup synchronization with Microsoft Outlook 2011: www.blackberry.com/btsc/KB19148
    Let me know if you have any more questions.
    Cheers.
    -ViciousFerret
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Like! for those who have helped you.
    Click  Accept as Solution for posts that have solved your issue(s)!

  • Unable to update to OS 6.0 Bundle 2647 either wirelessly or via Desktop Software for Mac

    I have a BB Torch 9800 and I've tried all I know to update the system software on my BB wirelessly but it gives me the message "Update cannot continue, Update using BB Desktop Manager on your computer". So I plugged my BB in but it doesn't give me a prompt or anything to update and I'm not sure what's wron. Help please!

    Hello azureJTR,
    I'm not sure if you have solved your issue yet or not...
    To update your BlackBerry's operating system on a Mac is a simple procedure but you can only upgrade to the level that your wireless carrier has released to. I see you're using Bell and they are usually quick to update their offerings.
    Follow this guide item:
    http://docs.blackberry.com/en/smartphone_users/deliverables/32688/Update_device_applications_2.0_Mac...
    New available versions of the BlackBerry's OS are shown when you click the "Show Other Versions" button. (Your BlackBerry needs to be connected for the Desktop software to know both what applications you have installed and the Operating System).
    If a newer version than the one you currently have loaded is available in that menu, then do a backup then highlight the item then follow the onscreen commands.
    Tom

  • Desktop Software for Mac Lion OSX Doesn't Show or Sync any Contacts

    Hi there,
    I am a brand new Blackberry user and so far am VERY frustrated. I also own an iPhone and love the thing because it just WORKS. Anyways, I downloaded the Desktop Software so I can sync my Mac Address Book with my Blackberry Curve 9360. Souldn't the software give me a choice of where I would like to sync my contacts from? It doesn't. And it just shows a blank empty list. I read another topic on here that iCloud needs to be disabled. I'm not sure how exactly to disable it but believe I did. But it still shows a blank list. Besides, iCloud is very handy and why would I want to turn it off. Shouldn't BLACKBERRY fix this problem so it works? I am not happy and if this doesn't get resolved in the next 24 hours, I will be returning to Rogers and sending this phone back and will NEVER return to RIM again. No wonder the stocks are plumiting. PLEASE HELP ME! I'm a tech savy guy and even I can't figure out how to get my contacts onto my Blackberry without doing it manually (which isn't going to happen).

    Isn't it simply because of the known problem with iCloud sync enabled?
    This operation makes the address book and calendar(s) invisible to BBDM as the data files are "removed" from the Mac and put "in the cloud"...
    Several posts are documenting the problem and suggest some alternatives or work around (by disabling iCloud).
    Look on the forum for additional details.
    Please don't forget to mark as "solved" if your question is replied and to "like" a useful reply to your post ;-)

  • I can't sync my contacts to my mac (BB 9900, OSX Lion, Latest desktop software for mac installed)

    Hi, I have a new blackberry bold 9900, the latest operating system for Apple (OSX Lion), the latest update on my desktop software and the latest update on my BB. However, I am only able to sync 37 of my contacts to Address Book on my mac, and I want to sync all 250+. I am not sure why this is.
    Also for some reason, my new contacts are being saved to my googlemail contact list, although i have never specified this. Is there a way to stop this, and is there a way to change the contacts that are already saved on my googlemail list to my Desktop list?
    thank you for your help in advance....

    Hey All,
    DBJohnson - The Forget Device option removes all the synchronization history that is associated with that BlackBerry so if there was a corruption in the synchronization folder it would be cleared and fixed.
    rubenmarcano - How many contacts are setup on the Mac Address Book?  Do you 2 different Address Books on the BlackBerry?  To find this information, go into Contacts on the BlackBerry and press the menu key and select Options and it will list 2 Contact lists.  IF there is 2, that can cause the problem since BlackBerry Desktop Software will only synchronize with 1 contact list.  I look forward to your reply.
    Joycetz - Did you sync not work from BlackBerry to Mac or vice versa?  Also are you using Outlook or Mac Address Book or Entourage?  
    -ViciousFerret
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Like! for those who have helped you.
    Click  Accept as Solution for posts that have solved your issue(s)!

  • Parallels Desktop Software for Mac

    My husband has several business CD Programs, provided by his customers, that can only be opened with Windows. Will Parallels Desktop for Mac work with OS X 10.3.9? This would be his only purpose in purchasing the software. Efforts to get an answer from the Parallels website have been fruitless. Figured if anyone would know it would be Apple folks.
    Thanks,
    Helen Donnelly

    Parallels is designed only to work on Intel Macs. Since Intel Macs all originally came with 10.4.4 or later, logic would say that Parallels does not work with it.
    Therefore I'd be looking for a PowerPC solution from my FAQ* http://www.macmaps.com/macosxnative.html#WINTEL
    Note, you also have to be extremely careful with such programs as many are provided on non-standard disks which may not work with a slot loading drive, if that's what you have:
    http://docs.info.apple.com/article.html?artnum=58641
    If you have a slot loading drive and the disks are obviously nonstandard http://www.macsales.com/ offers a variety of tray loading drives that work well with the Mac.
    A slot loading drive has no "cup-holder" type drawer (NEVER should it be used as a cup-holder!) that comes out, and just lets you insert the disk in a slot on the machine.
    Edit: the iMac G4 has a tray, but it is very hard to eject manually, and therefore I'd still use an external optical drive as opposed to the one internal to the iMac G4. If you have another model Mac, please let us know.
    * Links to my pages may give me compensation.

  • Desktop Software for Mac : Urgente

    Buenas noches soy un nuevo usuario de este servicio mi telefono bb 8900 presenta un problema con el idioma.. solo acredita idoma ingles. siguiendo algunas recomendaciones baje el Software Desktop for Mac para cambiar el idoma pero ni el tlf ni la PC hacen lectura del software.. que me recomiendan para este problema! Espero su pronta ayuda

    Hola y gracias por participar en el foro,
    Para tu comodidad, BlackBerry tiene su propio foro comunitario en español.
    Aquí tienes el enlace para el foro:
    http://foros.blackberry.com/t5/Foros-de-Soporte-Ge​neral/ct-p/bscf_es
    Muchas gracias!
    ChadB
    Community Moderator

Maybe you are looking for

  • Family Sharing Bugs - Anyone else getting this

    Hi all, Like many of you, I excitedly reset my entire family's universe of iPads & iPhones to take advantage of Family Sharing when iOS 8 was launched. We previously shared one master id for iTunes and iClouds (sharing photos, storage and iTunes purc

  • Carousel don't show images, only the page name and a "read more" link

    Good morning.   I'm trying to get a carousel in my page. I already set a image to one page and on my carousel component, I selected that page.   When I see the carousel, it shows me the page inputed name and a "read more" link instead of the image.  

  • 3rd party to sap using HTTP adapter

    Hi Folks,     I'm sending some IDOC to sap from the 3rd party. I have to use HTTP adapter as sender and IDOC as receiver adapter. Can you please suggest me how to configure teh sender side. As I know there will be no such configuration for the sender

  • How do I get non-pixelated quality for imported image?

    I want to import a high quality image from Photoshop into Final Cut Express 4.0 and be able to watch the clip on fullscreen without loosing too much quality. The quality decreases to a very pixelated version of my image and does not look good at all.

  • Syncing lyrics to iphone using itunes 9 problem

    hi, i am trying to sync my lyrics from itunes to my iphone. and the lyrics wont sync on. i know how to sync lyrics but this particular song has a permanent website thats posted on the lyric section saying "www.j-pop.cn" i can change the lyrics on te