Detect End User Computer for Incident Request -SCSM 2012 Self Service Portal

Hi all,
We want to automatically select user computer name when user submitting a incident request through SCSM 2012 Self Service Portal. I would like to know is there are OOB feature or workaround without code.
Our client does not want to select computer from the list. :) Hence they need Self Service Portal to detect the user computer
Thanks in Advance

Follow the step
1. Create Request Offering and select "Query Results" for Computer
2. Select Class : Computer (Advanced)
3. Configure Criteria Primary User Set Token : Portal User Name
4. Choose Display Column example: NetBIOS Computer Name
5. Go to portal, once the form loaded it will auto populate the Primary User Computer
Hope this help !

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SCSM 2012 - Self Service Portal installation Error

Hi Everyone,
I am trying to update SCSM 2010 with 2012. So far I have successfully installed Database Server and Warehouse server, and now I am trying to install the self service portal but it is giving me an error saying "Setup has failed because of an unexpected
error. Please review C:\..\SCSMSertupWizard01.log for more details.
Here are some extra information in relation to this upgrade.
I have got 3 separate servers for my SCSM 2010 application. One act as a warehouse database server. second server holds the Service Manger Database and the third one has got Self-service portal on it.
Now as I said earlier, I did not face any issue upgrading the first two servers (warehouse and Database) but the last one is proving very difficult to just even start with.
Here is some interesting thing that is happening while I am trying to install my self service portal.
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and as I said earlier when I click this Upgrade option it starts the "requirements check" and fails just there with an error message.
Now here is the interesting thing, when I run the SCSM 2012 setup on my server 2 ( which has now got Database Server 2012 installed in it) gives me following option screen.
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2010 on my third server.
What is the solution here?
Do I have to merge my Database and Web content server? is it some sort of untold requirement of SCSM 2012 upgrade?
Please help me here.
Svapnil

Hi there,
thanks for the reply..
here is the screenshots of the log files.
Sorry all my 3 servers are on DMZ environment so it is bit hard for me to move files from virtual to live servers (Do not have enough permission level to do so!!)
Image No 2:
I hope this helps!!

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SCSM 2012 R2
I've set up a workflow to notify end users when an incident has been created. Users can submit cases by mail, get a receipt, and can reply to the incident.
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Hi,
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Hi,
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Hi
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Regular corr
https://websmp201.sap-ag.de/~sapidb/011000358700000872582009E/index.htm
Urg corr
https://websmp201.sap-ag.de/~sapidb/011000358700000872612009E/index.htm
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Regards
Prakhar
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Reinstallation of SCSM Portal 2012 -Self Servcie Portal

Hi Team,
I had to re-install SCSM 2012 Portal – Self Service Portal. I Uninstalled it by following the blog -
http://schadda.blogspot.com/2012/07/how-to-uninstall-scsm-web-portal-from.html
I also deleted the websites and application pools, manually from IIS 7.0 . After all these, when I tried to install the Self Service Portal, The installation failed.
Installation O/P:
Web content server is configured and can be accessed
Service Manager Portal is not configured
Sharepoint_SMPortal Content is not there in the Database.
In RegeditàHKLM\Software\Microsoft\System Center\2010\Service Manager\setup . Whenever I reinstall , Portal__ Values keep changing but SharePoint___
values are not changed.
What are Regedit keys/values updated by SCSM 2012?
I also tried with different
SharePoint Foundation – Stand-alone and Farm configurations.
Ports
Certificates with and without SSL
Different Admin accounts,
But I still get the same error.
When I checked logs I found 4 typical errors, repeating.
          1. “Drives are at
risk of running out of freespace” – in SharePoint central admin
          2. In event viewer
à Microsoft
à Operations Manager. Event 33880, Health Service Modules
A Windows Workflow Foundation workflow failed during execution.
Workflow Type: Microsoft.SystemCenter.ExchangeConnector.ProcessEmailsWorkflow
Workflow Identifier: dc980a92-3fd4-5fb7-b3bb-d8f033d19362
Health Service Modules
Exception Type: Microsoft.Exchange.WebServices.Data.ServiceRequestException
Exception Message: The response received from the service didn't contain valid XML.
Exception Stack:    at Microsoft.SystemCenter.ExchangeConnector.ExchangeInbox.ProcessMail()
   at Microsoft.SystemCenter.ExchangeConnector.ProcessEmailsWorkflow.Execute(ActivityExecutionContext executionContext)
   at System.Workflow.ComponentModel.ActivityExecutor`1.Execute(T activity, ActivityExecutionContext executionContext)
   at System.Workflow.ComponentModel.CompositeActivityExecutor`1.Execute(T activity, ActivityExecutionContext executionContext)
   at System.Workflow.ComponentModel.ActivityExecutor`1.Execute(Activity activity, ActivityExecutionContext executionContext)
   at System.Workflow.ComponentModel.ActivityExecutorOperation.Run(IWorkflowCoreRuntime workflowCoreRuntime)
   at System.Workflow.Runtime.Scheduler.Run()
3. In event viewer à SCOM GUID TRACING. Following Error were logged. When Googled, I came to know that these are related to SCOM.
Session "TracingGuidsUI" failed to start with the following error: 0xC0000035
Session "TracingGuidsSCUI" failed to start with the following error: 0xC0000035
Session "TracingGuidsScript" failed to start with the following error: 0xC0000035
Session "TracingGuidsNative" failed to start with the following error: 0xC0000035
Session "TracingGuidsConfigService" failed to start with the following error: 0xC0000035
Session "TracingGuidsBID" failed to start with the following error: 0xC0000035
4. In SCSM installation log, I found problem related to SCOM component.
Property(S): MOM_REGISTRY_PATH = SOFTWARE\Microsoft\Microsoft Operations Manager\3.0
Property(S): SCOM_SHARED_DIR.80B659D9_F758_4E7D_B4FA_E53FC737DCC9 = C:\Program Files\Common Files\Microsoft Shared\Operations Manager\
Property(S): SCOMV3SP1ProgramName.68918168_3885_4F75_BBF8_0CC84213F8D1 = System Center Operations Manager 2007
Property(S): AccountVerificationErrDlg_Text1.68918168_3885_4F75_BBF8_0CC84213F8D1 = Setup is unable to confirm the account details. For Operations Manager SDK account make sure it is a Local Administrator account.
Property(S): AgentServerCompatibilityErrDlg_Text1.68918168_3885_4F75_BBF8_0CC84213F8D1 = A different version of System Center Operations Manager was found on the system. Setup cannot continue.
Property(S): AgentServerCompatibilityErrDlg_Title.68918168_3885_4F75_BBF8_0CC84213F8D1 = Incompatible Management Server Found
Property(S): AgentServerCompatibilityErrDlg_Text1.68918168_3885_4F75_BBF8_0CC84213F8D1 = A different version of System Center Operations Manager was found on the system. Setup cannot continue.
Property(S): AgentServerCompatibilityErrDlg_Text3.68918168_3885_4F75_BBF8_0CC84213F8D1 = Click Cancel to exit the installation.
Then, either uninstall or upgrade the Operations Manager components on this computer and restart setup.
Property(S): WrongPackage.68918168_3885_4F75_BBF8_0CC84213F8D1 = This installation package is not supported by this processor type.
Property(S): SetupExitHelp_Text.68918168_3885_4F75_BBF8_0CC84213F8D1 = To exit the installation, click Cancel.
Property(S): ReadyToInstall_DlgText_InstallText.68918168_3885_4F75_BBF8_0CC84213F8D1 = Click Install to begin the installation.
Property(S): ReadyToInstall_DlgText_RemoveText.68918168_3885_4F75_BBF8_0CC84213F8D1 = Click remove to begin uninstallation.
Property(S): ReadyToInstall_DlgText_UpgradeText.68918168_3885_4F75_BBF8_0CC84213F8D1 = Click Upgrade to begin the upgrade.
Property(S): This_Computer.68918168_3885_4F75_BBF8_0CC84213F8D1 = (this Computer)
Property(S): MOMInstallDir_Exists.68918168_3885_4F75_BBF8_0CC84213F8D1 = Setup has detected an existing Operations Manager Agent or Operations Manager Server component. The Operations Manager component that is chosen will be installed to the
existing folder.
Property(S): ReadyToInstallDlg_Desc.68918168_3885_4F75_BBF8_0CC84213F8D1 = The wizard is ready to install Operations Manager 2007 R2.
Property(S): DatabaseOptionsErrDlg_Text11.68918168_3885_4F75_BBF8_0CC84213F8D1 = The Operations Manager 2007 database requires a minimum of 500MB size. To continue setup click Back, change the database size to be greater or equal to 500MB.
Property(S): MaintenanceDlg_Remove.68918168_3885_4F75_BBF8_0CC84213F8D1 = Remove this product from your computer. Use this option to remove all Operations Manager components.
Property(S): MaintenanceDlg_Modify.68918168_3885_4F75_BBF8_0CC84213F8D1 = Change which Operations Manager components are installed. Use this option to add or remove components.
Property(S): RootManagementServerDlg_Note.68918168_3885_4F75_BBF8_0CC84213F8D1 = Note: To connect to the Root Management Server you must be a member of the Operations Manager Administrators user role.
Property(S): RootManagementServerErrDlg_Desc2.68918168_3885_4F75_BBF8_0CC84213F8D1 = We were unable to connect to the given server. Please check the server name and it's DNS name resolution. Also make sure the user running setup is Operations
Manager Administrator and try again.
Property(S): DatabaseOptionsErrDlg_Text11.68918168_3885_4F75_BBF8_0CC84213F8D1 = The Operations Manager 2007 database requires a minimum of 500MB size. To continue setup click Back, change the database size to be greater or equal to 500MB.
Property(S): SQLServerNotFoundDlg_Desc.68918168_3885_4F75_BBF8_0CC84213F8D1 = The Operations Manager 2007 database component requires Microsoft SQL Server 2005 Service Pack 1 or later. The selected instance does not have the correct version.
To continue setup, go back and choose custom setup and unselect the database component or select a different instance or upgrade the selected instance to the correct version.
Property(S): SQLServicesErrDlg_Desc.68918168_3885_4F75_BBF8_0CC84213F8D1 = The Operations Manager 2007 R2 setup failed to start the Microsoft SQL server services. To continue setup, go back and choose a different instance or start the SQL Server
services for the selected instance.
Property(S): UserIsNotSysAdminDlg_MOMDBDesc.68918168_3885_4F75_BBF8_0CC84213F8D1 = The user running setup is not in sysadmin role in the Operations Manager database or we are unable to connect to Operations Manager database, please verify if
you can connect to Operations Manager database from this computer.
Property(S): MOMHSPortDesc.68918168_3885_4F75_BBF8_0CC84213F8D1 = Operations Manager Health Service.
How is SCSM Portal installation related to SCOM? How to solved this issue?
We are stuck with this from past a week. Request for help!
Regards,
Gayathri

Had you check if Antivirus or ForeFront is may be blocking it. also verify if SharePoint is Service Pack 2
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SCSM 2012 R2 Self Service Portal is supported on Microsoft Sharepoint Foundation 2013 Sp1 or not

Hello,
I have a requirement to install Self Service Portal on one dedicated Server and found that Both the Web Content Server and SharePoint Web Parts can be installed on single Server. I want to use Microsoft Sharepoint 2010 Foundation Server as
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Can we use Microsoft SharePoint Foundation 2013 Sp1 for the same purpose.
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http://www.microsoft.com/en-in/download/details.aspx?id=24983
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End User Role for Service Desk in Solution Manager

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I have a requirement where I have to disable the end user personalization of each and every
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Administrators require special authorization for client-wide modifications. This can be a developer authorization or the special authorization S_WDR_P13N. You cannot create configurations at design time with this authorization, but you can make modifications at runtime.
End of the note.
These modifications are valid for all users but take place in the current client only.
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Detect End User Computer for Incident Request -SCSM 2012 Self Service Portal

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