#DEVICENAME# in URL button sends wrong device name

Hi All,
I'm trying to set up a service URL button that will allow users to logout of extension mobility without having to go into the Services button.
I setup the following Phone Logout service:
http://<IP Address>/emapp/EMAppServlet?doLogout=true&device=#DEVICENAME#
If I access this from the services button, it works, but if I hit the URL line key it fails.
I did an Ethereal trace, and found out it is sending the wrong device ID when it fails.
bad logout url: SEP00016CEADFF0
good logout url:SEP0013CED06212 (correct device name)
Any ideas what might cause this? This is CCM 4.1(3)sr3b
Thanks, Randy

Check the registry entry of the Cisco CallManager Extension Mobility:
HKEY_LOCAL_MACHINE\SOFTWARE\Cisco SystemsInc.\DirectoryConfiguration\AppUsers\CCMSysUser.
Make sure that an entry for "Password" exists and that the "UserID" is "CCMSysUser"
If everything is set up correctly, perform a Stop and restart of Internet Information Service (IIS).

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    <option value="Chad" >Chad</option>
    <option value="Chile" >Chile</option>
    <option value="China" >China</option>
    <option value="Colombia" >Colombia</option>
    <option value="Comoros" >Comoros</option>
    <option value="Congo" >Congo</option>
    <option value="Costa Rica" >Costa Rica</option>
    <option value="Côte d'Ivoire" >Côte d'Ivoire</option>
    <option value="Croatia" >Croatia</option>
    <option value="Cuba" >Cuba</option>
    <option value="Cyprus" >Cyprus</option>
    <option value="Czech Republic" >Czech Republic</option>
    <option value="Denmark" >Denmark</option>
    <option value="Djibouti" >Djibouti</option>
    <option value="Dominica" >Dominica</option>
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    <option value="East Timor" >East Timor</option>
    <option value="Ecuador" >Ecuador</option>
    <option value="Egypt" >Egypt</option>
    <option value="El Salvador" >El Salvador</option>
    <option value="Equatorial Guinea" >Equatorial Guinea</option>
    <option value="Eritrea" >Eritrea</option>
    <option value="Estonia" >Estonia</option>
    <option value="Ethiopia" >Ethiopia</option>
    <option value="Fiji" >Fiji</option>
    <option value="Finland" >Finland</option>
    <option value="France" >France</option>
    <option value="Gabon" >Gabon</option>
    <option value="Gambia" >Gambia</option>
    <option value="Georgia" >Georgia</option>
    <option value="Germany" >Germany</option>
    <option value="Ghana" >Ghana</option>
    <option value="Greece" >Greece</option>
    <option value="Grenada" >Grenada</option>
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    <option value="Guinea-Bissau" >Guinea-Bissau</option>
    <option value="Guyana" >Guyana</option>
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    <option value="Indonesia" >Indonesia</option>
    <option value="Iran" >Iran</option>
    <option value="Iraq" >Iraq</option>
    <option value="Ireland" >Ireland</option>
    <option value="Israel" >Israel</option>
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    <option value="Jamaica" >Jamaica</option>
    <option value="Japan" >Japan</option>
    <option value="Jordan" >Jordan</option>
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    <option value="Kenya" >Kenya</option>
    <option value="Kiribati" >Kiribati</option>
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    <option value="Kuwait" >Kuwait</option>
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    <option value="Liberia" >Liberia</option>
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    <option value="Lithuania" >Lithuania</option>
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  • I tried to share a photo using e-mail and when I set up my gmail account I typed in the wrong user name and password.  Now i can't share photos using e-mail.

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    Attachments:
    dnp3 SN.JPG ‏169 KB
    dnp3 SN wireshark.JPG ‏146 KB

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