DFM Error witch LMS 3.1

Hello I'm having the same error mentioned by other users.
High Severity Alerts show this message:
An exception occurred.Please check the AAD.log file for further details.
The message in AAD.log is this:
18-feb-2010|14:35:24.135|ERROR|AAD|TP-Processor3|OGSInteractor|getOGSGroupMembers|.|com.cisco.nm.xms.ctm.common.CTMException: URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
Attached you can find pdshow output

If you have waited at least 30 minutes since starting Daemon Manager, and this problem persists, post the DFMOGSServer.log.

Similar Messages

LMS 3.2 DFM error "URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!"

Hi Joseph,
one of our client is using lms 3.2 and getting the following error in DFM -> device import -> Auto Allocation mode configuration.
Error in getting instance of TreeGenerator class
com.cisco.nm.trx.kdm.utils.DcrGroupSelectorTreeGenerator
Root Cause:com.cisco.nm.xms.ctm.common.CTMException: URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
I have gone through all documents available in netpro and done all tests mentioned for trouble shooting
following is the result of command " pearl resolver.pl "
D:\CSCOpx\bin>perl resolver.pl hyd-wbpo-cwks.wipro.com
Original name: hyd-wbpo-cwks.wipro.com
Hostnames/IP Addresses:
hyd-wbpo-cwks.wipro.com/10.120.232.143
Here with I have attched the dfmserver.log, dfmserver1.log, dfmOGSserver.log , netstat -a -n -o -b, and output of PDshow.
One thing I observed when I am running the command "brcontrol" under "D:\CSCOpx\objects\smarts\bin>" it is not returning me any output.
All the devices in dfm are stacked in learning state at 10%. The SNMP RO string used in DCR is alos ok.
Regards,
Satya

Hi any idea from anyone?

DFM Error after Upgrade from LMS 3.1 to LMS 3.2

Hi Cisco Community,
I have a big problem with the LMS Application Device Fault Manager 3.2.0 after an Upgrade from LMS 3.1 to LMS 3.2
The LMS upgrade finished without error.
The Alerts and Activities Diplay encountered an error with the following message:
"An exception occured.Please check the AAD.log file for further details"
You find the "pdshow" and "netstat" output and also the AAD.log, DeviceManagent.log, EPM.log, brstart.log and TISServer.log attached to this message
Everything else works fine.
A Cisco Daemon Manager restart doesn't fix this problem.
Any ideas to fix this problem?
Thanks for your help.
Best regards
Stephan B.

The output of the command "brcontrol" was:
Error attaching to broker: S25B2005:9002!
I found a workaround for this error message at the release notes for the Cisco Unified Operations Manager.
The workaround is:
1.) net stop crmdmgtd
2.) Wait 15 minutes
3.) net start crmdmgtd
After completion of this workaround, I got the following output:
Broker is located at: S25B2005:9002      Started: May 07 11:08:47 2010
Domain Host Name         Port     PID State   Last Change Time
DFM    S25B2005.drv.bb 21900   18060 RUNNING May 07 11:08:55 2010
DFM1   S25B2005.drv.bb 21903   13988 RUNNING May 07 11:08:55 2010
You find this outputs attached to this message.
Unfortunately the errors in the DFM application are the same as before.
Also I get some error messages in the "Polling and Threshold" menu.
You find this error message attached to this message.
I already execute the following steps from the Cisco TAC to solve this problem.....without success.
Stop Daemons >>> net stop crmdmgtd from CLI.
Open windows explorer and go to \CSCOpx\databases\dfmFh. Delete dfmFh.log.
Go to \CSCOpx\databases\dfmFh> from CLI and run:
dbsrv10.exe -f dfmFh.db from CLI.
Similarly open windows explorer and go to \CSCOpx\databases\dfmEpm. Delete dfmEpm.log.
dbsrv10.exe -f dfmEpm.db from CLI.
Similarly open windows explorer and go to \CSCOpx\databases\dfmInv. Delete dfmInv.log.
dbsrv10.exe -f dfmInv.db from CLI.
Note : Please check a screen will pop up each time you execute these commands.
Then, Start daemons >>> net start crmdmgtd from CLI.

Software distribution error with LMS 3.2 regarding flash/memory size

Hello,
I'm accustomed to LMS raising warnings about memory size not being enough when in fact there is enough space (eg : there is 256mb, IOS requires 256mb, but LMS calculates 255.234mb, and says there is not enough memory). I've encoutered that situation many times with LMS 3.1 and just learned to ignore it.
But since I've upgraded to LMS 3.2, we are now getting _errors_ which are preventing us from deploying the IOS, even though there is still enough memory and flash space. I've read in another thread about bug CSCsu49349 but this one should be fixed in LMS 3.2, so I am at lost.
I always download my IOSes from Cisco.com using LMS so that the proper fields are populated.
Here is one sample : I was trying to deploy an IOS to a 2821 router. The IOS weighs 29Mb in reality and I have around 31Mb of free flash, and the whole flash is 64Mb, but I get a catastrophic error. Also note the contradictory warning about the memory size :
Warning - SWIM1065: Minimum RAM requirement of the selected image: 256 MB .
RAM available on the device ( 256 MB) May not be enough to activate the selected image.
Increase the RAM size for the device, select a different image for upgrading, or
specify the RAM size for the image by editing the attributes of the image stored in the software repository.
Warning - SWIM1070: Feature subset of the Active image could not be determined.
Catastrophic - SWIM1200:Selected Flash partition requires minimum (64 MB) to upgrade selected software/image.
Select a different Flash partition for upgrading the image.
Do I need to modify the flash requirement on the image to get around this, or is there a patch available for LMS 3.2 ?
Thanks for the advice,
Alex.

Hello,
After running another inventory to make sure, I get the same error. Here are the steps of the distribution process (we can see I have enough room for the IOS, barely, but still enough) :
Afterwards I get the failed message :
And the same error message :
Thanks for the help!
Alex.

Cp6 Quiz score reporting error in LMS

Looking for any inputs - this one's a bit strange:
I've been tasked with developing a course that allows the learner to test-out by jumping directly to the quiz. I've set up a series of advanced actions that allow one shot at the quiz without reviewing the course content, and actions that steer the learner back into the course after failing the quiz. All of these actions work, and the quiz score reports correctly each time within the course - the problem is what happens after that:
I leave the course and go to the learner profile on the LMS - instead of 100%, the score is reporting as 75% (4 question prototype). I've set preferences to complete the course and report the score - the course reports complete, the only error is the incorrectly reported score. When I leave the transcript page and go back to the course, the course opens to the last question in the quiz, rather than the last page visited - and the question is not completed. Is this a setting I'm missing on the Cp6 side, or do I need to interface with the IT guys running the LMS? I'm running Cp6 with the most current patches on a Meridian LMS.
Justenuf

In answer to Rod's suggestion to set the score to percentage:
Done - the client prefers that report anyway. Still seeing the stuff as described below.
In answer to Erik's questions above:
after the quiz, you have a quiz results screen that shows all the information you'd expect, right?
Right - the quiz results screen in the course shows the score achieved
If they passed, how do they close the lesson?
The "Continue" button on the results screen is set up to take them to a completion page. that page has an "exit" button that takes them out of the lesson and back to the LMS.
Does the LMS report the same result as the summary page?
Yes if the quiz is set up to "submit all" answers at once in Quiz:Settings. (However, this is not my client's preferred set-up - so I'm still searching for the answers below)
No if you have the quiz submit each answer individually - see below:
The scores reported on the results screens for the quizzes in the red box above were 100, 90, 80 and 80, respectively.
If they fail the lesson, how are they redirected back to the content?
The "Continue" button on the quiz results page is set up to jump to the first page of content if the score is below passing.
Then they go through the content?
Yes - its required at that point.
how do they retake the quiz?
the "next" button on the last content slide takes them directly to the quiz.
If they retake it, does the summary slide show the correct information?
In the "submit all" mode - this all works perfectly.
If set up to submit after each answer, if you fail the quiz and exit the course before retaking it, the score is reported correctly in the transcript - it seems as if it defaults to the minimum passing score in when you submit each answer individually.
again, how do they then proceed to close the lesson?
They exit the lesson using the "Exit" button, which closes it and takes them back to the LMS.
I'd suggest adding a 'continue' button to that summary slide (if there's not one already) and instruct the user to click, take them to a 'congratulations' page and instructions to now close the lesson.
Done - see above.
Do you have the lesson reporting 'after every slide' or 'send data at end'? If none of the above options help, try changing it from one to the other (in the 'template' options).
I've set it using the submit all checkbox in Quiz:Settings - not sure how to access template options - is this a menu I'm unable to find?
Thanks again for your time on this -
Justenuf

Migrating DFM data from LMS 3.1 to LMS 4.2.3

Hello, I need to migrate DFM alarm settings data from LMS 3.1 to LMS 4.2.3 and I want to use this method, http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_device_fault_manager/3.1/user/guide/useAAD.html#wp1433848 , to extract the data from 3.1 and then inport it into 4.2.3.
I successfully performed it for IP settings, it was easy since the data format was the same.
But the format differs quite alot for Interface and Port data, here is an example:
export from LMS 3.1
IF-hostname/17 [Gi0/0.524] [10.55.254.3]; INTERFACE:;IF-hostname/17; MANAGED_STATE:;EXPLICITLY_UNMANAGED
export from LMS 4.2.3
INTERFACE:IF-hostname/17 MANAGED_STATE:MANAGED GigabitEthernet0/0.524
It looks like I have convert interface names, sort and delete stuff to make it look the same.
Have anyone done this before and can give me some advice?
BR /Crille

Just want to report back that I found an answer to this, it is enough to import this string:
INTERFACE:IF-hostname/17 MANAGED_STATE:MANAGED (or EXPLICITLY_UNMANAGED).
So what i did was use Notepad++ and regexp to filter out the needed data:
Search for: ^.+(INTERFACE.+$)
Replace with: \1
and then another replace for ";" with nothing.
Then I ended up with:
INTERFACE:IF-hostname/17 MANAGED_STATE:EXPLICITLY_UNMANAGED
which could be imported with the mentioned scripts in my original post.

Error in LMS 3.2 Installation

Hi!
I tried to install lms 3.2 on VMware EXS 3.5 Server with Windows 2003 EM / R2
When i launch the LMS install shield, after self-signed certificate confirmation step, appears this error:
An Error (-5011 : 0x80040705) has occured while running the setup.
Please make sure you have finished any previous setup and closed other applications.
If the error still occurs, please contact your vendor: Cisco Systems Inc.
Error Code: -5011 : 0x80040705
Error Information:
>SetupNew\setup.cpp (488)
PAPP:CiscoWorks
PVENDOR:Cisco Systems Inc.
PGUID:11B8350D-559C-45BE-8EDC-A7B2DA265F7F
$15.0.0.603PAK
@Windows Server2003 Service Pack 2 (3790)
Thanks

Sorry,
You have misunderstood or could not tell.

DFM error in device allocation settings screen

New install of lms3.2 on windows 2K3
I see this error in the auto allocation settings
Error in getting instance of TreeGenerator class
com.cisco.nm.trx.kdm.utils.DcrGroupSelectorTreeGenerator
Root Cause:com.cisco.nm.xms.ctm.common.CTMException: URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
The seed devices in DCR get into DFM but remain mostly learning
All the DFM processes appear to be working. Not sure where to start on this one.
In DFMLogServer.log I see this but not sure who tried to bind to what
15/Jan/2010 09:14:50:044 ERROR ? ? - Exception in registry server java.net.BindException: Address already in use: JVM_Bind
15/Jan/2010 09:15:20:700 ERROR ? ? - URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
15/Jan/2010 09:15:20:700 ERROR ? ? - URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
15/Jan/2010 09:15:20:700 ERROR ? ? - URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
I attached dfm logs in CSCOpx\log and the smarts logs
If anyone has got an idea what is going wrong here please let me know
Cheers,
Michel

Hi Joe,
Here is the output.
What are we looking for?
Cheers,
Michel
C:\Documents and Settings\Administrator>net stop crmdmgtd
The CiscoWorks Daemon Manager service is stopping...............................
The CiscoWorks Daemon Manager service was stopped successfully.
C:\Documents and Settings\Administrator>netstat -a -n -o -b
Active Connections
Proto Local Address          Foreign Address        State           PID
TCP    0.0.0.0:135            0.0.0.0:0              LISTENING       732
RpcSs
[svchost.exe]
TCP    0.0.0.0:445            0.0.0.0:0              LISTENING       4
[System]
TCP    0.0.0.0:514            0.0.0.0:0              LISTENING       1264
[crmrsh.exe]
TCP    0.0.0.0:1025           0.0.0.0:0              LISTENING       436
[lsass.exe]
TCP    0.0.0.0:3389           0.0.0.0:0              LISTENING       1824
TermService
[svchost.exe]
TCP    10.170.46.111:139      0.0.0.0:0              LISTENING       4
[System]
TCP    10.170.46.111:3389     10.170.102.79:31592    ESTABLISHED     1824
TermService
[svchost.exe]
TCP    10.170.46.111:7850     10.170.46.120:139      TIME_WAIT       0
UDP    0.0.0.0:514            *:*                                    1244
[crmlog.exe]
UDP    0.0.0.0:1028           *:*                                    796
Dnscache
[svchost.exe]
UDP    0.0.0.0:4500           *:*                                    436
[lsass.exe]
UDP    0.0.0.0:500            *:*                                    436
[lsass.exe]
UDP    0.0.0.0:445            *:*                                    4
[System]
UDP    0.0.0.0:69             *:*                                    1280
[crmtftp.exe]
UDP    10.170.46.111:137      *:*                                    4
[System]
UDP    10.170.46.111:123      *:*                                    816
W32Time
[svchost.exe]
UDP    10.170.46.111:138      *:*                                    4
[System]
UDP    127.0.0.1:123          *:*                                    816
W32Time
[svchost.exe]
C:\Documents and Settings\Administrator>

Java error on LMS 3.0.1

hello,
I'm getting the attached error when accessing only the device discovery page from Common Services ( CS version 3.1.1)
Please advise asap

Hi Jose,
I solved the issue by applying one of the CS discovery patches( apparently it replaced somehow one of the corrupted libraries or jsp files)
Thx anyways

INVREP0063 error Ciscoworks LMS 4.0.1

I am trying to do a detailed device report but one of my devices errors with the following:
INVREP0063: The selected device(s) does not have inventory data to display in the report. Try to generate the report after performing inventory collection for the selected device(s).
I have done a succesful Discovery and Configuration synch - how do I force an inventory collection on the device?

Hi,
First navigate to the Device Center:
Then choose Device diagnostics:
From there, pick your device & click the Troubleshoot button.
Once the next page refreshes, scroll down until you see Configuration Status:
Look for the yellow star and drop the menu down. From there you can kick off a number of tasks including Inventory collection.

DCR Server Down Error Message LMS 4.0.1

Hi,
I have a problem with my LMS 4.0.1! It was working fine till a couple of days ago. When I started it, all my equipment were missing and when i tried doing a Discovery Seach it launched a message saying that the DCR Server is Down.
I checked under Services in my Server and everything involving CiscoWorks is running. Ive Restarted the Deamon and still no luck. DCHP Service is disabled.
Have anyone had the same problem?? How can I fix it??
I have LMS 4.0.1 in a Windows 2008 R2 Server.
Ill be looking forward to a repply!
Thank you!!
Sincerely,
Dante

In the apache logs, I do see a Terminating on signal SIGTERM(15) and [warn] (OS 64)The specified network name is no longer available. : winnt_accept: Asynchronous AcceptEx failed.
1. Disable DEP (Windows Data Exectution Protection)
2. Disable SSL if in use, stop LMS Daemon Manager then
going to CSCOpx/MDC/Apache directory. Run the command from the CLI "CSCOpx/bin/perl.exe CSCOpx/bin/Apache/Config
SSL.pl -disable".
3. Ensure that you have enough resources allocated for the server, I did notice that you did not meet the system requirement for the hard drive space according to CiscoWorks Install logs.
4. Run the hostname change script as well from "CSCOpx/bin/perl.exe CSCOpx/bin/hostnamechange.pl" and reboot the server after gracefully shutting down the LMS daemon manager.
5. Post the updated screenshot of the services and pdshow after you have done the above steps along with the CSCOpx/log/syslog.log and CSCOpx/bin/pdshow output again.

Print some time error witch WSD

WSD for print server but some time jobs sent to printer show error when client printing
I'm tried delete jobs on server and but same issue anyone help this issue
Thanks

Are physical printers setup using a hostname or static IP? If the devices are configured with DHCP and the clients connect using an IP address, and the device has obtained a new address then this is expected.
Alan Morris Windows Printing Team

LMS 3.2(solaris 10) - User Tracking: again "ogs_server_urn" Not found! errors

LMS 3.2 on a solaris 10 server that had problems with ctm_config.txt in the past (https://supportforums.cisco.com/thread/2033941) now again has problems with the device selctor in UT. There are FATAL errors of the below type logged to CampusOGSServer.log:
[ Tue Oct 19 18:27:22 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /Campus@lms-server/Campus@sdeu1121/System Defined Groups/All Unreachable Devices
[ Tue Oct 19 18:30:52 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /Campus@lms-server
[ Tue Oct 19 18:33:03 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /Campus@lms-server/Campus@sdeu1121/System Defined Groups/All Unreachable Devices
[ Tue Oct 19 18:35:04 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /RME@lms-server/Pre-deployed
[ Tue Oct 19 18:35:05 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /RME@lms-server/User Defined Groups
To create the failure I go to UT > Reports > Report Generator => Switch Port Report > Switch Port Summary
     The Device Selector that opens does not contain any devices and clicking on the Search Button produces the following error:
Problem with File /WEB-INF/screens/deviceselector/DeviceFilter.jsp!!!URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
also the following error is found in /opt/CSCOpx/MDC/tomcat/logs/stdout.log:
Oct 18, 2010 2:18:49 PM org.apache.catalina.core.ApplicationDispatcher invoke
SEVERE: Servlet.service() for servlet jsp threw exception
com.cisco.nm.xms.ctm.common.CTMException: URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
        at com.cisco.nm.xms.ctm.client.CTMCall.establishIPC(CTMCall.java:238)
        at com.cisco.nm.xms.ctm.client.CTMCall.<init>(CTMCall.java:218)
        at com.cisco.nm.xms.ctm.client.CTMClientProxy.<init>(CTMClientProxy.java:64)
        at com.cisco.nm.xms.ctm.client.CTMClientProxy.getProxy(CTMClientProxy.java:180)
        at com.cisco.nm.xms.ogs.client.OGSServerProxy.init(OGSServerProxy.java:179)
        at com.cisco.nm.xms.ogs.client.OGSServerProxy.init(OGSServerProxy.java:98)
        at com.cisco.nm.xms.ogs.client.OGSServerProxy.<init>(OGSServerProxy.java:85)
        at com.cisco.nm.xms.ogs.client.mgmt.OGSRuleExpressionUtil.getServerProxy(OGSRuleExpressionUtil.java:102)
        at com.cisco.nm.xms.ogs.client.mgmt.OGSRuleExpressionUtil.getClassDefUtil(OGSRuleExpressionUtil.java:123)
        at com.cisco.nm.xms.ogs.client.mgmt.OGSRuleExpressionUtil.getInternalClasses(OGSRuleExpressionUtil.java:153)
        at com.cisco.nm.xms.ogs.client.mgmt.OGSRuleExpressionUtil.getClasses(OGSRuleExpressionUtil.java:174)
        at org.apache.jsp.WEB_002dINF.screens.deviceselector.DeviceFilter_jsp._jspService(DeviceFilter_jsp.java:158)
        at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
        at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:332)
        at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:314)
        at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:264)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
        at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:692)
        at org.apache.catalina.core.ApplicationDispatcher.doInclude(ApplicationDispatcher.java:594)
        at org.apache.catalina.core.ApplicationDispatcher.include(ApplicationDispatcher.java:506)
        at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:966)
        at org.apache.jasper.runtime.PageContextImpl.include(PageContextImpl.java:614)
        at com.cisco.nm.uii.taglib.framework.ContentAreaTag.doStartTag(ContentAreaTag.java:76)
        at org.apache.jsp.WEB_002dINF.screens.popup_jsp._jspx_meth_embu_contentarea_0(popup_jsp.java:876)
        at org.apache.jsp.WEB_002dINF.screens.popup_jsp._jspService(popup_jsp.java:693)
        at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
        at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:332)
        at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:314)
        at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:264)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
        at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:692)
        at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:470)
        at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:405)
        at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:301)
        at org.apache.struts.action.ActionServlet.processActionForward(ActionServlet.java:1758)
        at com.cisco.nm.uii.UIIController.processActionForward(UIIController.java:380)
        at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1595)
        at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:491)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:689)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
        at com.cisco.nm.cmf.util.AccessLogFilter.doFilter(AccessLogFilter.java:128)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
        at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:199)
        at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:282)
        at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:754)
        at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:684)
        at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:876)
        at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
        at java.lang.Thread.run(Thread.java:595)
I did check the ctm_config.txt file in campus and cmapps directory, removed the ctmregistry and ctmregistry.backup files from /opt/CSCOpx/MDC/tomcat/webapps/campus/WEB-INF/lib, removed all files and directories below /opt/CSCOpx/MDC/tomcat/work/Standalone/localhost/ and restarted the services;
No change...
What I noticed when looking directly into CMF database is that "CampusOgsGroupCacheTable" is completely empty where as the following tables contain data:
    CampusOgsGroupPropertiesTable
    CampusOGSTagTable
    CampusUserGroupAssociationTable
What could be the reason for this behaviour?
I yet thought about the option to export all the groups from CMF (or at least the campus groups) and drop all tables from OGS and re-importing the groups but when I try to do this I get the following error:
root@lms-server # ./perl ./OGSCli.sh -u admin
Enter CiscoWorks password:
Authentication succeeded.
INFO: Enter EXIT to quit from OGSCli prompt any time.
Enter an OGSCli task <export | import> [export]:export
Enter a filename to export groups:./OGSGroupExport.info
WARN: The group details in the selected file will be overwritten with the new export groups information.Do you want to continue? (y/n) [n]:y
Enter a User-defined Group hierarchy name to export or All to export all User-defined Groups from all applications [All]:All
INFO: The hierarchies of the User-defined Groups in all applications that are installed in all servers, will be exported to ./OGSGroupExport.info.
Authorization succeeded.
ERROR: Could not export the specified User-defined Groups hierarchies to ./OGSGroupExport.info.
ERROR: This could be because of one or more of the following reasons:
ERROR: * OGSServer process may not be running
ERROR: * Application or remote Grouping Server may not be reachable
ERROR: * Free disk space may be low
ERROR: * You do not have the required file permissions to create the file.
ERROR: See /var/adm/CSCOpx/log/CMFOGSClient.log for more details.
root@lms-server # ./perl ./OGSCli.sh -u admin -d
Enter CiscoWorks password:
Authentication failed.
Verify the username and password that you have entered.
root@lms-server #
just to be sure I upload the 2 ctm_config.txt files ....

I was wondering about the fact that even CampusOGSServer was running, CTM could not allocate the necessary ports (netstat -a).Because everything seems to be ok I commented out
    DYNAMIC_PORT_ALLOCATION=0
in ..../campus/WEB-INF/lib/ctm_config.txt
after stopping and starting CampusOGSServer (pdterm/pdexec) the device selector in UT was up and running again ...
I did a test with setting
    DYNAMIC_PORT_ALLOCATION=1
result: UT device selector was broken
It looks like this line (no matter if set to 0 or 1) seems to break "campus CTM" on this server...
It is running for now, but there are still 3 issues open and I do not know if they are directly associated
1) OGSCli is still not working and finishes with this message:
root@lms-server # ls -al | grep -i ogs
-rwxrwxr-x   1 casuser casusers    3288 Nov 20 2008 OGSCli.sh
-rwxrwxrwx   1 root     casusers       0 Oct 19 11:34 OGSGroupExport.info
root@lms-server # chown casuser:casusers OGSGroupExport.info
root@lms-server # ./OGSCli.sh -u admin
Enter CiscoWorks password:
Authentication succeeded.
INFO: Enter EXIT to quit from OGSCli prompt any time.
Enter an OGSCli task [export]:export
Enter a filename to export groups:OGSGroupExport.info
WARN: The group details in the selected file will be overwritten with the new export groups information.Do you want to continue? (y/n) [n]:y
Enter a User-defined Group hierarchy name to export or All to export all User-defined Groups from all applications [All]:All
INFO: The hierarchies of the User-defined Groups in all applications that are installed in all servers, will be exported to OGSGroupExport.info.
Authorization succeeded.
ERROR: Could not export the specified User-defined Groups hierarchies to OGSGroupExport.info.
ERROR: This could be because of one or more of the following reasons:
ERROR: * OGSServer process may not be running
ERROR: * Application or remote Grouping Server may not be reachable
ERROR: * Free disk space may be low
ERROR: * You do not have the required file permissions to create the file.
ERROR: See /var/adm/CSCOpx/log/CMFOGSClient.log for more details.
root@lms-server #
the /var/adm/CSCOpx/log/CMFOGSClient.log is attached and there seems to be some certification issues; I recreated the certificate and in the GUI it shows to be set and be valid...
2) these FATAL messages appear in CampusOGSServer.log and I am not sure if they are harmless:
[ Thu May 20 16:16:34 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /Campus@lms-server/Campus@sdeu
1121/System Defined Groups/All Unreachable Devices
[ Thu May 20 16:20:10 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /Campus@lms-server
[ Thu May 20 16:22:24 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /Campus@lms-server/Campus@sdeu
1121/System Defined Groups/All Unreachable Devices
[ Thu May 20 16:24:23 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /RME@lms-server/Pre-deployed
[ Thu May 20 16:24:23 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /RME@lms-server/User Defined G
roups
[ Thu May 20 16:24:23 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /RME@lms-server/User Defined G
roups/All-CE-NM
[ Thu May 20 16:24:47 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /DFM@lms-server/User Defined G
roups/Customizable Groups/Customizable Group 2
[ Thu May 20 16:24:50 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /DFM@lms-server/User Defined G
roups/IN-Devices
[ Thu May 20 16:24:55 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /DFM@lms-server/User Defined G
roups/Customizable Groups
[ Thu May 20 16:25:03 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /DFM@lms-server/User Defined G
roups/Customizable Groups/Customizable Group 3
[ Thu May 20 16:29:01 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /RME@lms-server
[ Thu May 20 16:29:02 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /RME@lms-server/All Devices
[ Thu May 20 16:29:02 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /RME@lms-server/Normal Devices
[ Thu May 20 16:29:13 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /DFM@lms-server/User Defined G
roups/Customizable Groups/Customizable Group 4
[ Thu May 20 16:29:14 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /DFM@lms-server/User Defined G
roups/Customizable Groups/Customizable Group A
[ Thu May 20 16:29:34 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /DFM@lms-server/User Defined G
roups/Customizable Groups/Customizable Group B
[ Thu May 20 16:29:35 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /DFM@lms-server/User Defined G
roups/Customizable Groups/Customizable Group C
[ Thu MOGSGroups.infoay 20 16:30:34 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /RME@lms-server/User Defined G
roups/DE-Switche-IOS
[ Thu May 20 16:30:39 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /DFM@lms-server
[ Thu May 20 16:30:39 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /DFM@lms-server/User Defined G
roups
[ Thu May 20 16:30:39 CEST 2010 ]FATAL com.cisco.nm.xms.ogs.server.GroupCacheImpl getHierarchy No top-level cache for: /DFM@lms-server/User Defined G
roups/Customizable Groups/Customizable Group 1
3) I found CampusOgsGroupCacheTable in cmf database to be empty on 2 different lms 3.2 installations (both solaris) but I cannot believe that this is ok due to some stored procedures pointing to this table to keep it on sync with CampusOgsGroupPropertiesTable

Don't using DFM - LMS 3.2.

Hi, I 'dont wanna use DFM, can I stop the processes or will cause some problem?
If I can stop the jobs, do I need to stop all jobs?
Common Services > Server > Admin > Processes
DfmBroker
DFMCTMStartup
DFMLogServer
DFMMultiProcLogger
DFMOGSServer
DfmServer
DfmServer1
Thanks.

if you dont want to use DFM at all, it is advisable to uninstall DFM components from LMS server. If that is not feasible, you can change the device manageability to auto and dont manage any devices in it which will have DFM virtually non-functional.
It is not suggested to play with the services, as they wont impact the server if none of the devices are managed.
-Thanks
Vinod

DFM alerts now working

Hi All,
I have LMS 2.6 and DFM 2.0.6
I am not able to get the DFM notifications and when I open the device in Device Center and in the reports there is no Fault history option.
Below are some DFM errors:
When opening Alerts and activities:
An exception occurred.
Please check the AAD.log file for further details.
When opening device management:
An exception has occurred. Please check the DCRAdapter.log file.
Can someone please help me here what need to do.
Thanks in advance.
Jopeti.

Is this happening for all devices or just a few? What happens when you remove one of the devices from the DCR that is having the problem and re-add? Does the device center populate the data correctly?
It sounds like the device mapping in the database is corrupt.
Post the CSCOpx/log/dfmLogs/AAD/AAD.log and DCRAdapter.log from CSCOpx/log.

DFM Error witch LMS 3.1

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