Did an InDesign trial then switched to the monthly plan when it was up- it still says my trial ended
I updated everything, but I can not open In Design. I get the your trial has ended popup. Help
Uninstall and reinstall everything realted to the subscription (you can leave earlier versions alone).
Similar Messages
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I have the free Creative Cloud, which ends Sept. 5, 2014. I have switched to the monthly plan. Do I just update the Creative Cloud for just PhotoshopCC and Lightroom 5 or do I have to download PhotoshopCC again?
I tried to download Photoshop, but it asks my to choose the place on my hard drive (C). I can't seem to find it to open it up. I need help. Can someone please guide me through this?
I also have Lightroom 5 under the Creative Cloud that I have to switch.Geez, don't mix up everything! The free CC access may or may not include full access to all apps. Now, with the monthly subscription for photographers, you will only have access to PS, LR and BR. So it seems, you already have all the apps installed, so no need to download anything again. With the beginning of your new subscription, you change the account details in your CC account manager and then either it deletes the apps which are not licenced or you just won't be able to start them anymore.
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My mac book pro on start up shows a white screen with a folder with a question mark in it then switches to the apple symbol with the loading bar under it but it freezes about half way. Only started to have problems since upgrading to yosemite any ideas.
I do hope you have recent backup, because it look like your hard disk is failing. You can start up in Recovery Mode, and run Disk Utility to see if the disk can be fixed: OS X: About OS X Recovery - Apple Support
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Sometimes when I open a link in a new tab and then switch to the tab, the address bar clears and I'll have to re open the tab and hope that doesn't happen again. Sometimes this happens again and again. Most of the times if I just open the link in a new tab and don't switch to it, this won't happen. But as I switch too the tab, the text would disappear and the link wouldn't open.
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
* [[Troubleshooting extensions and themes]]
In Firefox 4 you can use one of these to start in <u>[[Safe mode]]</u>:
* Help > Restart with Add-ons Disabled
* Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows) -
Lightroom 5- I had the trial, then bought Lightroom 5. Now when I try to open LR5 I have to enter my key. It doesn't take my key.
Operating system?
Cloud or standalone?
Download or box version?
New purchase or upgrade?
How many characters in the serial number. DON'T post the serial number.This is -
I uploaded the latest X Yosemite and fond that Aperture did not work. Then I started the new Picture but are not able to upload all my pictures (app half of them) have anybody had the same issue? and can potentially advise me on how to fix it?
Thanls Ernie. I found the solution. My problem was previous to 10.10.3. It looks like the installation of final cut and uninstallation of fcp delte a plugins that was needed for Aperture. I recover from time machine my plugins in Library/frameworks/plugin.manager.framework and now Aperture works ! Ouf....
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I have an iPhone 5 with iOS 8.2 software.
My iPhone does not automatically switch off the display light when it is locked. Therefore, if I get an e-mail/text message/pop-up from other application, the light just stays on, which obviously drains my battery.
The problem just started yesterday, and it has been a couple of days since I updated the software, so I wouldn't think the software update is the problem.
I have tried restarting the phone (using home and lock button), but that did not work.
Something else that seems weird is that once in a while, a blue beam rolls over the screen from one side to the other. I don't know why it does this, and have no idea whether this is related to the display light issue.
I hope someone is able to help by telling me what to do in order to get my phone to act normal again.
Thank you xRestart your device by holding the home and power button until the Apple logo appears. You will not lose any data.
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Having problems with ipad mini and Siri. Works sporadically, will work once and then the second time not. Worked all the time with the original Mailbox app. Then started doing the same thing when I installed the new update so wondering if it is software?
Hi,
I have the check box on a second Partition but not on the Time Machine one
I forget what I did now to get this called "Recovery HD"
For the rest try https://discussions.apple.com/docs/DOC-4055 User Tip that links to Pondini's work on Time Machine.
10:17 pm Friday; May 2, 2014
iMac 2.5Ghz i5 2011 (Mavericks 10.9)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad -
I've had CC Student Subscription for over a year - - Over the last few months when I try to sign in, I get message saying "I've Signed Out". When I go to CS6, it says my trial is expired and I must purchase. Is there something I can do to stop this madness?
Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
-and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
And, just in case you ever have this problem...
BLANK Cloud Screen http://forums.adobe.com/message/5484303
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html -
Can iPhone create feature which enable authorized user to key in password before switch off the phone? When phone is lost, it may prevent unauthorized user to switch off the phone, by this we can detect our phone's exact location.
http://www.apple.com/feedback
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Hey! I bought Lightroom 5 but then realized I need another version to actually use it. So I want to return it and then just get a monthly Lightroom membership.
By “monthly membership” do you mean access to these forums, or paying $10/month for access to PS+LR, the Photography Plan?
If the latter, realize that you cannot get an earlier version of LR than 5 with the monthly plan, because LR4 had no ability to check to see if it is licensed via a subscription. This capability started with LR 5.
If you mean you need to buy LR4 or upgrade your computer to OS X 10.7+ or Windows7+, then your only option with your current computer is to buy the obsolete LR4 on somewhere like Amazon, and make sure it is the full version not the upgrade version. -
I bot the ipad mini with the cellular plan. My old ipad would automatically go to my wifi from my data plan when i was close to it. Or for that matter, any wifi network. Now, I have to manually turn off the data plan to pick up wifi. How can I get to automatically switch over to wifi?
Not normal. Take it to an Apple Store for evaluation.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or just turn cellular off like you have been doing.
Cheers, Tom -
I paid for the monthly plan but I did not receive the serial number to register the software.
I paid for the monthly plan but I did not receive the serial number to register the software.
there is no serial number used with a cc subscription. you use your adobe id.
go here, Adobe: Creative, marketing, and document management solutions
sign in with the same adobe id used to subscribe. start the download of one of your programs.
that will install the cc desktop app which is used to manage your cc apps, -
Need to switch to the student plan
im a student.. currently on the single app plan.. need to switch to the student plan to access 2 other programs that i need this semester, but when i hit "cancel" i get sent to support
This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html -
my I phone5s screen has suddenly gone haywire everything is enlarged I tried switching off the phone but when I put it on again I could not feed the security nos as they are all enlarged Kindly advise what should Ido
Hi, vernon.
Thank you for visiting Apple Support Communities.
This sounds like you may have enabled the Zoom feature. Here are the steps on how to disable this feature.
iOS: Home screen icons are magnified or large
http://support.apple.com/en-us/HT203332
Cheers,
Jason H
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