Did an update for my ipad to ios 5 from 3 - now it stopped workig at all - only shows an icon of usb connection to i tunes. Reset didn't help , computer doesn't see an ipad. Befor did an update to i-tunes 10 as it was advised. Please HELP !
Did an update for my ipad to ios 5 from 3 - now it stopped workig at all - only shows an icon of usb connection to i tunes. Reset didn't help , computer doesn't see an ipad. Befor did an update to i-tunes 10 as it was advised. Please HELP ! Another thing - why it happend ? I think that Apple is totaly responsible for this and where they are ? I even can't send them an e-mail ? What type of company it is ?
Yes, Apple has caused people to go through massive panic, anxiety and wasted time by not coming out and telling us about this problem. They must know about it. How can we tell them? Now I understand why it took me 50 tries to upgrade to OS5. We all got the same crazy errors that caused us to reinstall iTunes, turn off our firewalls, buy new USB cables and basically waste tons of time and energy, when the solution was very simple. Plug your device into a USB port on your computer.
After years of using a peripheral USB hub successfully it's no wonder we all started freaking out and thinking it was a major problem. Yes, I'm blowing off some steam, but I've been an Apple fanatic for a long time and I'm not happy about their lack of response to this issue.
Similar Messages
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Ipad only shows itunes logo and usb connecter...
my ipad 2 quit in the middle of an app ( I was watching a tv show) and went to the black screen with the white apple logo. I rebooted it and it will only show the itunes logo in the middle of the black screen with a usb cord below it. I cannot get it to respond to anything, i have connecting it to the pc to itunes and done the update and tried to recover the software but it cannot...
Hey RStarks04,
Sounds like this is the image you're seeing?
If so, you'll want to perform a recovery-mode restore. You can read more about it here:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Best,
Delgadoh -
I was updating new OS with itune to my Iphone 4S. it stuck in mid and showing itune and usb connect icon. After restart also, showing same icone. it is unable to connect with itune after multiple tries also. would you please help me to rectify this problem?
Note. Once the Device is asking to be Restored with iTunes... it is too late to save anything... and you must continue with the Recovery...
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
Some users have reported as many as 8 or 9 attempts were necessary before success
NOTE:
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download -
So we just got a new Macbook and I also installed the apple configurator tool. I'm using it to prepare the iPads for deployment and it won't let me prepare them? It gets an error stating "retrieving iOS info from apple" then it stops and says "internet error". My Internet connection is fine with the Mac-book. It shows the iPad is listed under the Prepare logo up top as 1 but under supervise none are shown. Although it does show itself in iTunes. Also the profile I created is fresh and has no errors. We have tryed nearly everything I cna think of and online forums are not giving us to much info on this error.
A wag at this. A port issue?
"Apple Push Notification network setup
When MDM servers and iOS devices are behind a firewall, some network configuration may need to take place in order for the MDM service to function properly. To send notifications from an MDM server to Apple Push Notification service, TCP port 2195 needs to be open. To reach the feedback service, TCP port 2196 will need to be open as well. For devices connecting to the push service over Wi-Fi, TCP port 5223 should
be open."
http://www.google.com/url?sa=t&rct=j&q=ports%20ios%20configure%20ipad&source=web &cd=1&ved=0CC0QFjAA&url=http%3A%2F%2Fimages.apple.com%2Fipad%2Fbusiness%2Fdocs%2 FiOS_MDM.pdf&ei=5lXGUPCcJMXx0gH2wYG4BA&usg=AFQjCNFzINvs7ktT-6o6Q_l4Qk2HkpjtCA&ca d=rja
google: ports ios configure ipad
Try it on your home network where there isn't a lot of 'controls' -- network filtering , firewalls, etc.
Robert -
What is the cost of replacing a battery for an Ipad 2 in India? On asking the service centre, I was informed the entire Ipad would be replaced for 20K which is exorbitant. The same is done in US for a paltry (comparably) 100 dollars. Is it advisable to buy the Apple protection program in this case?
Battery Replacement
http://www.apple.com/batteries/replacements.html -
my ipad mini shows usb connected to i tunes only, and it cannot be switched on . and it fails to be restored after IOS6 updates
I found the solution here, it's really works!
I'm glad I found this site.
http://ituneserrorfix.blogspot.com/2013/11/how-to-fix-error-4013.html -
My computer doesn't see my external hard drive
Hello. I have a Power Mac G4, X10.4.6 and for a long time I've used it successfully with my hard drice - and Icecube 800 hard drive connected through a firewire cable. Now i just formated the intern hard disks and now the computer doesn't see the hard drive. The Icecube 800 doesn't require installation of any drivers and it still works perfectly on other computers. And there's nothing wrong with the ports because I can still connect my iPod. What do i do? Thank you, Sebastian.
It does. It may not call it "resetting the port", but this method is what resets the port:
"Tip: FireWire ports are keyed, which means the FireWire cable can only be inserted one way. Check that you are inserting the FireWire cable into the FireWire port in the correct orientation.
If the issue persists, try these steps:
1. Shut down the computer.
2. Disconnect all FireWire devices and all other cables, except the keyboard and mouse cable(s).
3. Disconnect the computer from the power outlet and wait for 3 to 5 minutes.
4. Plug the computer back in and turn it on.
5. Reconnect the FireWire device(s) (one at a time if there is more than one) and test. Test with each FireWire port if you have more than one."
If it isn't resetting the port properly, I think your port, cable, or controller is damaged. -
My computer doesn't see my iphone
My computer doesn't see my iphone.
For Windows:
http://support.apple.com/kb/TS1538
For Mac:
http://support.apple.com/kb/ts1591 -
I have updated my phone to iOS 8.2 and i m new to using iPhone. Whenever i am trying to open my iTunes store, its only showing me the option to open the iTunesU store. Can anyone help me with that?
Unfortunately Pakistan is one of those countries where media isn't available from iTunes - when that might change we won't know (we are fellow users on here) until if/when Apple announce something.
Are there other music purchase download sites available there ? Or you can copy your CDs via your computer's iTunes and sync them to your phone -
Iphone 5 stopped charging and playing music through usb in my 2012 Chevy sonic after iOS 8.1 update. Several friends have same problem. Hard reset didn't help. Help???
Fixed it. It is on Chevrolet's end. Press config to access the configuration settings. Turn menu/tune knob to highlight vehicle settings. Press menu/tune to select the vehicle settings menu. Choose return to factory settings.
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I have downloaded iOS 7.1 but now my phone just reboots all the time, how do I fix this?
I have downloaded iOS 7.1 but now my phone just reboots all the time, how do I fix this?
Hi Will555uk,
Thanks for visiting Apple Support Communities.
If your iPhone is restarting unexpectedly, I recommend starting with step three in this troubleshooting guide:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Best,
Jeremy -
I just tried updating the most recent software on my 3GS (on my Mac) but it said the updated on my phone failed. Now my phone is frozen and only showing the itunes logo and USB cable. When I connect to the USB lead, its says: iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes.
Have I lost all the data on my phone?
What should I do?
Help!
MThe iTunes logo and cable indicates that your iPad has gone into recovery mode : http://support.apple.com/kb/ht1808
For the 3004 error code does the troubleshooting for it on the page that you posted from not help ? -
I uploaded that new IOS 8.0 and now I cannot open my mail, Safari, or the new "TIPS" app. Does Apple have some sort of help, other than going to a store that is over 40 miles away?
Purplehiddledog wrote:
I do backup with iCloud. I can't wait until the new iMac is available so that I can once again have my files in more than 1 location without needing to rely solely on the cloud.
I also rely on iTunes and my MacBook and Time Machine as well as backing up to iCloud. I know many users know have gone totally PC free, but I chose to use iCloud merely as my third backup.
I assume that the restore would result in my ability to open Pages and Numbers and fix the problem with deleting apps, but this would also mean that if my Numbers documents still exist solely within the app and are just not on iCloud for some reason that they would be gone forever. Is that right?
In a word, yes. In a little more detail.... When you restore from an iCloud backup, you must erase the device and start all over again. There is no other way to access the backup in iCloud without erasing the device. Consequently, you are starting all over again. Therefore, it would also be my assumption that Pages and Numbers will work again and that the deleting apps issues would be fixed as well.
If the documents are not in the backup, and you do not have a backup elsewhere, the documents could be gone forever. -
I bought a $15 app GTA Vice City a while ago and I just started using it and it doesn't work. I checked all the requirements and my laptop meets all of them. I also have contacted Rockstar Games and they didn't help. Can I get my money back? Its frustruating.
Hi...
Apple's policy states that, "all sales are final" > iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
But since you are not getting any help from the developer, you can use the email form to contact Apple and ask for a refund > Apple - Support - Mac App Store - Contact Support.
No guarantees. -
I turned off the power to my apple tv whilst updating and now it will not work, i have tried to restore using usb but it says unable to find. any help please?
Welcome to the Apple Community.
Are you following these instructions.
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Source list, and then click Restore.
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