Did Lenovo and Microsoft wrongly promote us to get involved in 64bit processing? Did they mess up?

I have a "SUPER LENOVO", T500 with a 2.53 CPU, 4 GIGs of RAM, and the Vista Business 64bit OS. It now takes me much longer to get my work done than with my old notebooks.
At times my Super Lenovo is no better no better than my old Compaq with a single 10 megabyte floppy disk, of 20 to 25 years
ago. My new T500 is my 3rd T Series notebook after a T42p (2647-84U) and a T22 (23P3095). Should this be my last???
I am learning that some of the drivers and programs that Lenovo and Microsoft automaticly cause me to download, per recommendations from them, are not set up for 64Bit machines. Many of this just cause conflicts. Yesterday I learned that Fingerprint reader is one of these. Yesterday I also removed ThinkVantage Access Comm and I now have some improvements.
Support is telling me to format and start all over again. I can not see how this will improve anything in the near term.
Can someone knowlegable tell me which drivers, software and applications I should either not install or remove from my T500 to reduce the number of conflicts I experience. Furthermore, are there any plans to effectively and correctly deal with the promoted 64bit machines?
Loyal but questioning ThinkPad customer
Richard N. Kaufman

I have tried contacting the support line in the UK to get the 64bit media. Straight forward so I thought, but apparently they don't provide 64bit media for the U450p. I've phoned several times and to be honest, the service has been shockingly bad. What is the point building a laptop with 4GB RAM if you can't use it all?
On top of that I can't even seem to escalate my complaint with anyone. Tech support don't want to know and there doesn't seem to be anyone else to contact. Can anyone give me details of a complaints department or anything?
The request isn't even difficult, I don't need the one touch recovery, just a simple undoctored Windows 7 64bit disc would be perfect. If I have to lose several GB of HDD space to the one touch crap then fine, but at least give me something.
The ironic thing is that I chose Levono due to the excellent support I got when I bought a few hundred machines at work. Seems the consumer side is a world apart from that service.

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Experiences with Lenovo and my purchases of two laptops (one was exchanged) and issues following with defective parts:
First.. Lenovo Return Policy:
I had ordered an E420, and by mistake in that I responded to an email advertisement while at work, and rushed through the online order (bad mistake).
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I didn't do this while on the phone with him, but after going through the troubleshooting, he said a box would come to my door, and I'd have to ship my laptop away for a week or so to have it fixed.
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I personally don't trust "Repair Depots" by default. They scratch laptops, they leave screws out, they mark the plastic edges when separating the covers, bezels, etc because they use metal screwdrivers or are not careful when doing so.
After I got off the phone, I was able to re-seat the bluetooth card... still not resolved. I think I will call Lenovo back and ask the part to be sent to me, and I'll replace it.
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I was also very surprised that Lenovo ships the laptops by sending them in their own box, and not putting them in a large box with padding to protect them. That means that any rough handing by UPS, would be experienced by the laptop, which if you ever talk to people who work for UPS or other couriers admit that they work on volume/speed and not giving much priority to ensuring items are handled carefully.

The Windows experience index is only a rough guide, not a benchmark. Many people have reported having minor things wrong with the machines as shipped. Perhaps, this is due to shipping damage.
I find it interesting that you BT went out after a keyboard replacement. Mine did the same thing, and had to be replaced.
When asking for help, post your question in the forum. Remember to include your system type, model number and OS. Do not post your serial number.
Did someone help you today? Press the star on the left to thank them with a Kudo!
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Access Connections Problems With Windows 7 and Microsoft Security Essentials

There appears to be a conflict with Access Connections and Microsoft Security Essentials which causes Microsoft Security Essentials to generate high page faults and high CPU usage, and prevents normal operation of Access Connections.
After fresh install and reboot Access Connections would not launch, and when cursor was moved to the taskbar, the cursor pointer changed to a spinning loop. Clicking on the Access Connections gadget did nothing. Looking at Task Manager, Microsoft Security Essentials program msmpeng.exe was experiencing 5000+ page faults per interval. Terminating msmpeng.exe immediately caused Access Connections to launch.
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Go to Solution.

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My exchange server at work was synced to my iphone and has worked with no issues. I then exchanged my phone because there were issues with my bluetooth not syncing properly. So with this new phone, it prompts me to enter in my exchange server password every few days. I contacted my IT department as well and microsoft to get this issue resolved because I assume that there were issues with the exchange server. They were both able to see an event viewer and it showed that my iphone was attempting to log in numerous amounts of times, which locks out my account after 3 incorrect log ins. Even when I erased the exchange account from my phone, it still showed that the phone in the event viewer was trying to log in over and over again. I then did a master clear and restore and the process was removed in the event viewer. So then I called my IT department to unlock my account after I cleared everything. I was able to sync everything again with it working properly. Now its a day later and the my exchanger server prompts me to enter in the password AGAIN and my exchange account is locked AGAIN because the event viewer at work is showing the same issues. Is my Iphone not saving the password correctly? What do I do? My IT department even created a dummy account to see if a new account would fix the issues but yet no cigar! HELP!!

The iPhone you returned is still syncing against your server and locking out your account. Someone possibly has access to your mail data. I'd recommend having your Exchange Administrator install the Microsoft Exchange Server ActiveSync Web Administration Tool (http://www.microsoft.com/downloads/details.aspx?FamilyID=E6851D23-D145-4DBF-A2CC -E0B4C6301453&displaylang=en) and attempt to wipe/delete/block that other iPhone.
Message was edited by: ethanm

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hi tuggerose
i think it is bad new for you. if it's any consilation i went through the same thing when i loaded mountain lion when it first came out. i think the problem is that mountain lion is a pure 64bit operating system and the software you have is 32bit. earlier os's were able to emulate 32bit but the new system does not. the answer is new software. i did it and it cost me a load of money and much angst so your not alone.

Did Lenovo and Microsoft wrongly promote us to get involved in 64bit processing? Did they mess up?

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