Difficulties submitting to iTunes Connect
Hello everyone,
As of this morning, I am having troubles submitting an iOS app to iTunes connect, either via Xcode 4.5.1 or Application Loader 2.7 running on OSX 10.8.2: I get the dreaded "An error occurred talking to the iTunes Store", along with
Xcode[1215]: *** Error: An error occurred while deserializing the JSON request. Error Message - Invalid JSON character sequence (<) at index 1
in the Console.
As it turns out, "Validating" an application yields the same result. Is anyone else having a similar issue?
I looked through existing discussions; some of them mentioned having unsupported characters in the bundle name, but my bundle name is only in ASCII.
If anyone has an idea/suggestion, it'd be greatly appreciated.
Thanks,
Michael
iTunesconnect site seems to be working now, though incredibly slow. I guess there are still issues with it, because I'm still seeing
Xcode[49363]: *** Error: An error occurred while deserializing the JSON request. Error Message - Invalid JSON character sequence (<) at index 1
when validating or submitting my app via XCode. I'll wait but hopefully this doesn't take too long.
Similar Messages
-
App submited to iTunes connect is crashing iOS sharing
Hi,
I'm working on the app with share extension. Sharing works as it supposed to when I run app on my iPhone 6 through Xcode. But after submitting it to iTunes connect and installing it via Testflight, my share extension crashes any app that is trying to use sharing functions (right after pressing share button, when user should see share dialog).
Also, when I create adhoc build and install it through itunes everything's fine, but after installing via testflight crashing will start. I believe there's problem with creating "right" build of extension, but I have no idea what can be wrong.
Only suspicious thing for me is "...in build/Debug-iphoneos" right next to extension.appex in app target > Build Phases > Embed App Extensions. Maybe this is the problem?
These logs are generated when trying to share photo from Photos app:
MobileSlideShow.crash: http://pastebin.com/k8e6rTK2
pkd.crash: http://pastebin.com/D7xbf4SL
I can confirm this happens on my iPhone 6 (8.1.3) and colleagues' iPhone 6 (8.2) Hope it helps. Thanks.my itouch is connected to a wifi and when i open up the app to the itunes store i wait about 10 minutes and it still says "loading".. when i connect my ipod to the computer into itunes, it'll show up. but its just trying to connect it to the itunes store via wifi.
-
Having difficulties with the itunes connect page
I am trying to submit application to post books onto itunes. I am stuck on the itunes connect page. Please assist!
There are four script errors on the page:
Timestamp: 06/02/2013 01:34:22 PM
Error: ReferenceError: WebTrends is not defined
Source File: https://www.mozilla.org/en-US/plugincheck/
Line: 689
Timestamp: 06/02/2013 01:34:22 PM
Error: TypeError: _tag is undefined
Source File: https://www.mozilla.org/en-US/plugincheck/
Line: 696
Timestamp: 06/02/2013 01:34:23 PM
Error: SyntaxError: unterminated string literal
Source File: https://www.mozilla.org/js/plugincheck.js
Line: 20, Column: 60
Timestamp: 06/02/2013 01:34:23 PM
Error: ReferenceError: Pfs is not defined
Source File: https://www.mozilla.org/en-US/plugincheck/
Line: 708
Ironically, this seems to be caused by some new script from newrelic.com to monitor problems with the application! -
ITMS 9000 error on submitting to iTunes connect.
I am trying to submit my first app to itunes connect, and have come across the following errors
i have gone through all of the .plist file to remove any refrence to an ipad .nib, but still the abov errors are occuring.
does anyone have anu syggestions on how i can remedy any/all of the above errors?
Thanks in andvance.I have sucessfully solved my own problem - all my .h & .m files were sitting in a folder named ipad for some reason, and this was throwing the error.
-
Application Loader and iTunes Connect say missing embedded provisioning
Hi,
I'm trying to update an app built with Flash CC, and I'm getting an error when submitting to iTunes Connect through Application Loader:
ERROR ITMS-9000: "Missing Provision Profile - iOS Apps must contain a provisioning profile in a file named embedded.mobileprovision." at SoftwareAssets/SoftwareAsset (MZItmspSoftwareAssetPackage)
I'm using the latest public release of AIR SDK through Flash Pro (version 4.0.0.162).
Anyone having similar issues?
Thanks,
Kevin N.
Instant Update: I unzipped the .ipa file and the embedded.mobileprovision file in there.@Marian Majewski-Sliwa
We looked into the info.plist file which you had shared but there appears to be no issue with the same.
If possible, could you please PM the packaged IPA file, all 3 ANEs which you have used in your project to help us investigate the issue further?
Thanks,
Abhinav -
Error Submitting New App Version in iTunes Connect
Anyone else running into issues submitting a new version of an existing iPhone app to iTunes Connect?
Trying to save a new version and new binary for submission results in the following error message:
There are one or more errors on the page.
Scrolling through the page does not reveal any other indicators something was wrong. The one thing that sticks out in my mind is though is I had to resubmit the app icon when I created the new version for submission. Not sure why the icon disappeared.
Any advice?
TobinI can't even get my binary to show up. App Loader uploaded it just fine two hours ago but it still isn't show up as an available build.
-
I have encountered this error while "Submitting for review" in iTunes connect.
I have uploaded binary 10 days back, my metadata got rejected by apple, i have encountered this error while submitting the metadata again.
Please help me understand what it meant.
Thanks,I got the same error now. How did you fix it?
-
My iphone is locked in itunes connection mode making it difficult for me to reset/restore. How can I fix this??
http://support.apple.com/kb/TS3694#1669
-
I submitted an ISBN number and title to the iBooks Store using iTunes Connect.
A nameless iBooks editor replied back, reuesting that I submit a digiral copy of my ePub document to iTunes Connect.
The first time, I got past the login stage, but I was told that my title and ISBN had already been submitted and I was kicked, the second through sixteenth time that I attempted to login, the system reported "Apple ID does not have permission to access this site"
Can someone please tell me how to manuver around this roadblock?
Regards,
Robert Owen Cobb, CNE, MCSE
aka The Clemmons KidYou have to apply to be approved for iTunes Connect first.
Start here.
https://itunesconnect.apple.com/WebObjects/iTunesConnect.woa/wa/apply -
HT2534 Best practice in setting up an iTunes Connect account for my business
I have a personal iTunes account but I want to create a separate business account so that I can sign up for iTunes Connect to create books? Any suggestions? Should I create a new iTune account or not. I would like to keep them separate but I don't need any of the other iTunes offereings such as music, etc. I just want an account so that I can open the ITunes Connect. Has anyone done that - with or without separating it from their personal. Actually, I have two businesses which deal with publishing so I would probably want Separate iTunes Connect accounts for both of them. Help?
Hi Andy,
Unfortunately, your registration experience seems to be fairly common. It tooks about 8 business days for us to receive our final approval.
One thing to confirm - about a day or two after submitting the original request, I received an email stating that I needed to review and execute the iTunes U Service agreement. Did you receive that email? It took about another 6 business days after that to complete the process.
Another thing to check - did you designate someone else as your Site Manager? That is the person that will recieve the final approval notice and the steps to initialize the site.
Ken -
Invalid signature error on submission to iTunes connect
I'm at the hair-tearing out end of stuck. Any help would be greatly appreciated.
I've developed an app using Build.Phonegap and MVC4 for IOS. Now I'm stuck on the final hurdle: submitting the app to iTunes connect through APP Loader.
I successfully uploaded the application.And then, immediately after I get an email that reads as follows: -
Invalid Signature - Make sure you have signed your application with a distribution certificate, not an ad hoc certificate or a development certificate. Verify that the code signing settings in Xcode are correct at the target level (which override any values at the project level). Additionally, make sure the bundle you are uploading was built using a Release target in Xcode, not a Simulator target. If you are certain your code signing settings are correct, choose "Clean All" in Xcode, delete the "build" directory in the Finder, and rebuild your release target.
Once these issues have been corrected, go to the Version Details page and click "Ready to Upload Binary." Continue through the submission process until the app status is "Waiting for Upload." You can then deliver the corrected binary.
I've checked, re-checked and double-checked again the certificate.p12 and the provisioning profile. They all look good to me, set to distribution not 'ad hoc'. The deployment type is set to 'Apple Ap store'.please help me out
-
I get an error when trying to connect to Itunes Connect
I recently submitted my payment for my Apple developer account and it was approved and the $99 paid.
However when I try to connect to Itunes Connect, I get the error message:
Apple ID does not have permission to access iTunes Connect.
Is there something that I am missing? Thanks in advance for the help.
-JYou can start with this troubleshooting article.
http://support.apple.com/kb/ts1368
You may want to restart the iPad and restart your computer as well. You can always download the updates in iTunes on your computer and sync them that way - but that does not solve the problem - it just gets you the updates. -
Itunes connect submission failure
Hi All,
I was trying to submit to itunes connect today via application loader on OSX 10.8.5 application loader version 2.9 (439) and got the following message:
ERROR ITMS-9000: "This bundle is invalid. New apps and app updates submitted to the App Store must be built with Xcode 5 and iOS 7 SDK." at SoftwareAssets/SoftwareAsset (MZItmspSoftwareAssetPackage)
Does anyone know the solution? I am getting desperate here.
I compiled the app with AIR 4.0, Flex 11 (newest SDK on apache flex website as of last weekend). I have successfully submitted this application before, this is just an update. I also tried with the older AIR 3.9 compiler and got the same messageWell... tried uploading with AIR 4.0 SDK from http://www.adobe.com/devnet/air/air-sdk-download.html - got it yesterday. I overlayed the new AIR files in Flash Builder 4.7 on PC (as I have a dozen times before), changed the namespace and recompiled adjusting my version numbers to match in the app.xml and iTunes. I published with a distribution certificate and matching distribution provisioning profile. The app uses the in-app purchasing ANE from the Adobe Gaming SDK. It was all working when I tested with a test account, etc.
So I copy the file over to the Mac. in the past I have had to unzip the ipa and get the app file out of the payload folder. I then zip this app file up and save it as the myappname.ipa. Then using the Application Loader that I got from the bottom of the Manage Apps page on iTunes I choose my app version to upload - I see that fine, then I send the myappname.ipa that I made. And I STILL GET THE ERROR THAT IT IS AN INVALID PACKAGE.
Anybody have an idea about what I might be missing. This is an ActionScript Mobile project in Flash Builder 4.7 on PC running AIR 4.0 then trying to upload with a Mac.
Any thoughts from the Adobe side???
Thanks! -
Will releasing my app in iTunes connect change the release date?
Hi there,
I have an unusual situation. We submitted version .9 of our app to the appstore, and it was approved. Even though the game is not done, we did this because we wanted a version that we could submit to the Indiecade festival (deadline today!), and we wanted to be able to send them a promocode rather than have to go through all of the hoops of UDID and all that.
We have a release date set for far in the future, and we also have the game set to 'pending developer release'.
Even though the game was approved and is ready for us to 'release' to the store, it wont yet spit out promocodes for us yet, because it is not 'live'. I want it to go live, but not actually be available on the store. I think this will work, I'm just concerned that if we push that button, it will change our release date and actually make the game available on the app store.
Can anyone confirm that this is NOT what will happen? I hope I'm making my situation clear. Thanks very much.
ChrisI would suggest you contact the iTunes Store via your iTunes Connect account and ask them. That's the way you'll get definitive answers; we're all just fellow users here.
Regards. -
Change file after upload to iTunes connect (iPhone)
Hi,
Yesterday I submitted an app to the app store through iTunes Connect. Now I have been incredibly stupid that I accidentaly uploaded the wrong file (a previous build with a huge bug in it rendering the app useless). Does anyone have a suggestion how to correct this? I couldn't delete the file anymore right after submitting. Is there a way to withdraw without having to wait till Apple has a chance to review the app and reject it?
Any help would be greatly appreciated!If this was a new submission as opposed to an update, I would change the name of the app to something like REJECT ME, and then just create a new app submission with the correct binary.
If it is an update, then all you can do is change the release notes to REJECT ME and email [email protected] and hope for a response.
Maybe you are looking for
-
How do I find out where 'other' is on my hard drive?
Firstly, sorry if this sounds stupid to all the technological people out there. Cause I'm really not - only got my Macbook Pro a month ago! Alerts have been popping up saying that my hard drive is full and that I need to free some space asap or it co
-
Purchased printer from PH in Dec 2010. Printer has now begun dropping last few sentences from bottom of page and does not carry to top of next page. Also, occasionally does not print first few sentences on the top of the next page.
-
DW CS3 Refuses to Synchronize!
This may be related to the previous post, but my symptoms are slightly different so I thought I'd post separately. I had Studio8 installed, and upgraded yesterday to CS3 (this is on an intel Mac running 10.4.9). It was nice that CS3 detected and impo
-
It is getting very frustrating to have Apple products. Constant software upgrades and product releases seems to be the sole focus of Apple. Apple does not offer hardware repair services. I can understand this policy when products do not fail. But it
-
HT4009 iTunes Gift Card problem while doing in App purchase
I have itunes gift card balance for my iphone 5. when try to buy in app content such as Gems (Clash of clan) and new episode of wolking dead the game. it said error and need to contact itunes store. what wrong with my account ? Buying new app from ap