Direct Digital Filing with HP OfficejetPro 8600 Plus and Windows 7

Set up Scan to Network Folder using Direct Digital Filing with HP OfficejetPro 8600 Plus and Windows 7
Can't figure out where the network file folder should be.

went to hp/support, was sent to a sign im page, entered cm750 product number; the site searched my installation to detect the 8600, here are the results:
We were unable to verify your product
Drivers & Updates
Warranty Status
Additional Support
        This tool recommends the latest print driver software to keep your HP product up-to-date.
No Action Needed:HP recommended software installed and up-to-date.
If your product is not printing or scanning correctly, you may want to try the HP Printer Install Wizard to identify software issues. Click the link below to begin:
                   HP Printer Install Wizard for Windows »              No Action Needed:Windows in-Operating System (in-OS) print driver is installed and is currently the only driver available for this product.
For more information on getting the best functionlity from your product with this print driver, click the link below:
                 In-OS Print Driver »
Action Needed:                    Your print driver software is missing or a better version is available. HP recommends installing the following software. Click the link below to begin:
Product Not Supported: This product is not currently supported by this tool. Error: This tool experienced an error while trying to identify the print driver software for your product.
To view additional software for this product, click the link below:
To view all of the software available for this HP product or the HP Printer Install Wizard for Windows, click below:
            Software & Driver Downloads »
HP Printer Install Wizard for Windows »
Please wait while we scan your product for solutions and updates.Your Product:
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This should take 1-2 minutes, depending on your computer and connection speed.
HP was unable to verify that you have this product, but did find other products.
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»HP Pavilion a6120n Desktop PC                 Serial Number:                                 MXF73106L0                                                Product Number:                                 GC670AA
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Support & Troubleshooting   Well, it did find my desktop. I hve re-installed the 8600 from scratch, downloaded drivers and patches etc. can anyone suggest how to get scanning to work?

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DIRECT DIGITAL FILING FOR WINDOWS

i HAVE AN HP OFFICE JET PRO 8600 PRO AND AN HP ENVY COMPUTER. HOW DO I SET UP DIRECT DIGITAL FILING FOR WINDOWS?

Hello @shodes1225!
Thank you for posting on the HP Forums!
I should be able to provide some help regarding digital filling with the Officejet 8600. Whether you are setting up digital filing for fax or for scanning they are both located in the same area. In order to setup the digital filling you must ensure that the Officejet 8600 full feature software and driver is installed.
For the Officejet 8600 software click here: HP Officejet Pro Full Feature Software and Driver
Once the software is installed you should get an icon of the printer on your desktop. Open that icon and you should get the HP Printer Assistant. If you do not have the icon on the desktop you should be able to locate it in your start menu.
In the HP Printer assistant are 2 options for setting up digital filing. There should be an option for scanning called Scan to network folder wizard and another option for faxing called Digital fax setup wizard. Open what ever one you want to setup and just follow the steps. The wizard should guide you through the setup!
Let me know how it goes and thanks again for posting on the HP Forums!
Cbert
I work on behalf of HP.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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How I got my L7780 Direct Digital Filing to work on MacBook Leopard 10.5.6

My situation was that I had miraculously been able to get Direct Digital Filing working once, but couldn't remember the exact steps I made to get it to work. I then had to clean reinstall my MacBook. And even when I put the exact path name that I had used originally in the web server for the printer (EWS?) and had set the network settings the same way I had originally. I was unable to get DDF to work.
I was able to set up the L7780 wirelessly. I was able to print and scan from my MacBook wirelessly. BUT I couldn't get Direct Digital Filing to work.
Neither Technical Support nor internet forums helped me entirely. I just took good tips here and there and finally got it all working together. Had a nightmare of a time figuring it. I called HP Tech Support and they told me I had setup everything on the L7780 correctly...only it just wouldn't working. Tech Support didn't offer to send me a new printer, but only suggested that I could do without Direct Digital Filing???
What I did...
Uninstall everything, the HP software from laptop. Making sure that all traces of the printer, or its drivers were off computer. Reset Network settings to default on printer. Reset factory defaults under Tools Menu on printer. Reset my wireless router.
1. I turned the router on
2. I turned the printer on (at this point, it is not connected to the network at all, either ethernet wire, or wireless, it has no IP address)
3. I turned my MacBook on
4. Connected my MacBook to L7780
5. Installed the Printer software that I downloaded from HP website on MacBook. (Installed L7780 as USB)
6. Tested the printing, and the scanning from my MacBook to make sure it works.
7. Downloaded the Software Update from Apple that always comes up to update the HP driver after installation.
Then for Direct Digital Filing,
8. From the L7780 I selected the Setup Wireless Network Wizard or something like that. After that, the printer was connected to my network, and had an IP address.
9. (Unable to get DDF working on my MacBook, I made a last ditch effort to see if it worked on my Windows Vista Laptop that had worked before as well) I turned on my Windows Vista Laptop, opened up Command, and pinged the IP of the printer. It worked.
10. I created a folder and configured it to share for the printer. After configuring it. It will tell you the Address that you use to type into the Direct Digital Filing speed dial path to the folder. I did that. I tried DDF to the Windows Vista folder and it worked on my Vista laptop. Encouraged...
11. I then tried it on my MacBook. I got into Terminal. I pinged the IP of the L7780. Strangely, I got an endless ping result list, it wouldn't stop. You have to press CTRL+C to stop it.
12. Then I created a folder in root directory of my MacBook Hard Drive. "Scan." Went into Systems Preferences. Went into the Sharing Tab. Clicked the + sign to add a shared folder. Selected the new "Scan" folder. Made sure the Option was for SMB sharing (Must type in user ID & password). Made sure "File Sharing" was selected.
Voila it finally worked!!!!
NOTE:
In the EWS? (web embedded print server by typing in the IP of the printer in your web browser)the Path is as follows: \\HARDDISK\Scan
type in user name & password
leave PIN blank, or erase it if there is anything there
(If you have it in your Documents folder, it would look something like this... \\HARDDISK\Users\Username\Documents\Scan ..... However, becareful in the EWS if your path name is too long, you can't type in the entire path .... ALSO the original time that it was working (I don't know how)... I had my path as \\192.168.1.5\Username\Documents\Scan .... For some reason I was able to use my IP address of my MacBook, and then skip to my User name without the "Users" path before it .... However, since I reinstalled my MacBook, that address no longer worked for some reason.)
NOTE:
Either After I got it working on my Windows Vista Laptop, or after pinging the printer from my MacBook. I noticed a strange change in my Networks in the System Preferences. There was a new Location ncamed "hp nct temp set" instead of the original "Automatic" location that was there before. On the left, all "Airport" icons, "Connected" & full signals, instead of a variety of icons, Bluetooth, Airport, Ethernet, etc that the original Automatic location had. Either way, it seems to be making the Direct Digital Filing working, so I won't ask why. Further details in "Advanced" showed nothing different other than under "Airport" "Preferred Networks:" there was an additional Network Name "hpsetup" other than my home Wireless network. All other settings seem to be the same.
SUMMARY:
(Like I said, I'm not sure if Direct Digital Filing started working on my Macbook running Leopard because I got it to work on my Windows computer first, or because I used Terminal to ping the printer.)
but...
1. Setup L7780 wirelessly by making sure your Wireless network is working, and then turning on the printer, and then select "Wireless Setup Wizard" under Network on printer. It will give you a list of wireless networks from which you choose yours, and then type in the security password. After that is complete and it says your printer is now connected to the network, select display wireless network settings to make sure the L7780 has an IP address.
2. On your Mac, open up Terminal and ping the IP of L7780. CTRL+C to stop it from pinging if it doesn't stop automatically
3. Create and share folders on your Mac (making sure it's SMB with user id and password, and that the path to the folder isn't too long)
3. Then setup Direct Digital Filing speed dials in the EWS by typing in the printer IP address in your web browser and going on the "Settings" tab.
4. Test it from the L7780 by pushing the Direct Digital Filing button under Scan!
I wrote this out for all those people that must be having a hard time with this as I had myself, and not getting any help from the internet or from Technical Support. I hope I figured it out for most of us.

I found this post and the HP instructions for setting up digital filing to be extremely frustrating, because nothing worked -- UNTIL I tried shutting down my Mac and rebooting after entering the settings (a simple restart would probably have done as well). Digital Filing then immediately worked like a charm. For the benefit of others like me who find abstract paths useless, here is the specific path setting that works on my Mac (you will of course have to use a different path on your Mac, but this will give you a real-world example of a path that works) -- this is on an HP Officejet Pro L7780:
\\BillCheesemanG5\cheeseb\Public
In abstract terms, this is:
\\<computer name from Sharing pane of System Preferences>\<short user name>\<folder named Public in my user domain, which comes already set up for sharing when you install Mac OS X>.
I hope this helps somebody.
Bill Cheeseman

Maverick incompatible with Officejet Pro 8600 Plus

Maverick update for OSX 10.9 is incompatible with Officejet Pro 8600 Plus.
1. PDF files from webpages are black and don't show info when I try to print from any browser. Must take snapshots from webpage and print from that
2.Printer info shows that it is still printing when it is completed and will not advance to the next job
Please help! I see that there are no HP software updates to fix this and am confused why you haven't made your printer software compatible with a huge Mac update.
This question was solved.
View Solution.

Hi podisc,
Thank you for the quick response. It's good to hear you can print, that is at least a start.
I know that you haven't received the error messages that the document lists but the behavior you are describing leads me to believe that software didn't completely uninstall or completely install with the Mavericks driver.
Please follow the steps listed in the document below and let me know how it goes.
An 'Unsupported Operating System' or 'Software not compatible' Message Displays on a Mac Running OS X v10.9 Mavericks
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c03976994
Regards,
Happytohelp01
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I work on behalf of HP

HP Officejet Pro 8600 Plus and HP Pavilion dv7-7073ca

1. HP Officejet Pro 8600 Plus and HP Pavilion dv7-7073ca
2. Operating System
Windows 7 64-bit
3. Error messsage: Blue Screen and Crash. Can't PRINT Wirelessly or Wired + Blue Screen Of Death when printing a document with Microsoft Office. It then restarted the entire computer.
It might have said something about BIOS
4. Any changes made to your system before the issue occurred
No, all I did was install the software that came on the Officejet disc
I don't know what to do. I tried to create an adhoc network, and that didn't work. I tried to connect it via usb cable and the whole computer crashed. I tried to set up a router and then it would not connect to the internet.
Why is this design so flawed? Every wireless printer I have had does this and will not work easily or permanently. You should just be able to connect instantly to your computer and voila, you can print. But nothing seems to work. Mind you, the constant variable here is me, and I have little patience for spending days trying to get this to work. But I am a student, and this is holding back valuable study time.
What do I do???
Any advice appreciated...can someone tell me step by step how to do this? I followed the instructions in the books, but ended up well...you know, so that's why I'm here.

I had the same issue, officejet pro 8600 plus causing blue screen of death on my new computer. After several frustrating months trying everything, I fould that my new computer has 3.1 USB ports, this printer doesnt like them, they need a 2.1 USB port.
For whatever reason USB ports are not backwards compatible, so I plugged the USB cable into the 2.1 port and no more crashes.
3.1 ports are blue, 2.1 ports are black ( the plastic inside)
Hope this helps

Are there any Canon all-in-one printers compatible with Yosemite v.10.10 and Windows 7?

My current Canon Pixma MX850 printer just died. I'm looking for an All-in-One, preferably Canon, printer that is compatible with Yosemite version 10.10 and Windows 7. I have spent this weekend researching with no matches. They all cover v.10.9 but nothing higher. I'm desperate for a replacement for our business. I was just about to order the Canon Pixma MX922 when I caught the specs.
I'm needing the following functions:
ADF with 2 sided ADF scanning/printing
Ethernet
Wi-Fi certificate
Wireless
Auto 2 sided printing
AirPrint and (google) iCloud print would be an add-on but not necessary.
Any recommendations would be greatly appreciated. Thank you.

The MX922 (known as the MX926 in Australia) is supported by 10.10 and Windows 7. Whatever site you were looking at may not have updated their details. Here is a link from the Canon Australia web site showing the drivers and applications for this model for 10.10.

Poor image quality when scanning coins with officejet pro 8600 plus

I recently upgraded my printer from an HP 2210 to and HP officejet pro 8600 plus. image quality on coin scans is terrible.
I have tried scanning both with the HP software and with windows 7 fax and scan software
I have saved images as BMP, JPG, PNG, and TIFF
I have used resolutions from 300 dpi to 1200 DPI
All give me similar unacceptable results.
Images are better when scanned flat on the scanner than when in slabbed holders, and from this I am guessing that the plastic is somehow interfering wiht the scan. Either that, or there is a very shallow depth of field so that even moving the coin a few mm away from the glass moves it out of focus. But even a raw coin placed directly on the glass has significantly worse image quality than the old 2100.
The first image is a coin scanned with the old 2100. The second has been scanned in a similar slab by the 8600

Hi terry_renee,
Welcome to the HP Forums! I am happy to help you with this scanning issue! I did a test with an HP Officejet 8600, at 1200 dpi, and no plastic covering. Just the quarter on the glass, and we cropped it to the quarter. This is the result.
I have a few questions for you:
What Operating System are you using for scanning? Windows or Mac? What version?
What scanning software are you using?
Are you scanning from the computer, or the printer's control panel?
Hope to hear back from you, and have a great day!
RnRMusicMan
I work on behalf of HP
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Unable to Completely Scan Legal Size Documents with Officejet Pro 8600 Plus

I am trying scan legal sized documents on my new Officejet Pro 8600 Plus. I have reviewed the forums, and this has been a recurring problem in the past (see link--- http://h30434.www3.hp.com/t5/Scanning-Faxing-and-Copying/Scanning-Legal-Size-Documents/m-p/35416#M14... ), but does not appear to be resolved. Whether I use the document feeder or the glass, the document is cut off at the bottom, and appears to be stopping at the 'A4' size, vs. legal. I cannot locate any setting on the scanner itself, or in the HP Utility software to change this, or even to be able to identify the current setting, if it is one.
I am using a Mac Pro, system 10.6.8, just installed and started using the printer a couple of days ago, and everything is up to date software-wise. Everything else on this machine has been working beautifully.
Can anyone identify what's going on here and how to correct it?
Thanks for your help--I specifically chose this particular unit over the next model down due to the legal sized glass/bed, and if I can't use it to scan legal docs, well, that's a problem. Thanks for your help!
This question was solved.
View Solution.

Hello,
Please try the following steps:
1. Open the HP Utility and select your device.
2. From Scan Settings open the "Scan to Computer".
3. Click the "Scan Tasks" tab.
4. Select the Scan Shortcut used to scan, then click Edit.
5. In the section of Scan from an HP Device click on the blue triangle to enlarge the menu.
6. From the enlarged menu now open the drop-down menu next to Crop To and set as None.
7. Click OK and try scanning again.
Please let me know of any change,
Shlomi
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How do I print 4x6 photos on an HP Officejet Pro 8600 Plus via Windows Photo Viewer or Gallery

Dear Experts, I've got an HP Officejet Pro 8600 printer with just one paper tray in which I loaded 4x6 photo paper.
The printer was purchased in January 2014, the latest drivers are installed. Now I would like to print a single 4x6 photo using Windows Photo Viewer or Gallery.I loaded the 4x6 photo paper into the tray as indicated by the little icon labeled 4x6in, so I suppose I got the HW part right. It's just the SW part which gives me a hard time. The available paper size options in Windows Photo Viewer and Gallerydon't include photo paper sizes, just the standard paper and envelope sizes.Hence I checked in the HP Printer Assistant in "Set Preferences" what kind of paper sizes are available, and there is exactly the same list as proposed by Gallery, missing photo paper sizes. So I guess Gallery just picks the sizes from the driver and ther are no photo paper sizes. This is an issue because I prefer to print from my PC using Win 7 or Win 8 and not from a SD card or a USB stick. Any help is very welcome, thank you in advance!

Thank you for this link! Actually I installed a brand new Windows 8 system in January 2014 and then bought the HP Officejet Pro 8600 Plus printer a few days later. To install this printer I did not use the CD that came with it but already used this link. Just to be sure that I have the latest version I again reinstalled the driver. The result is definitive: You cannot print common photo paper sizes like 4x6, 5x7, 8x10, etc. via a PC using photo SW like HP Photo Creations, MS Gallery, Windows Photo Viewer or any other SW on a HP Officejet Pro 8600 Plus. The reason is most likely that HP marketing decided that an Officejet should not be smart enough for photos, after all the company sells also Photosmarts. Because you cannot create your own formats you are limited by the driver to what is typically available in an office, in this case: A4, Letter, legal, Statement, Executive, A4, A5, A6, B54 (JIS), Envelopes #10-DL-C5-C6-A2-Monarch, Japanese Postcard, Japanese Envelope Chou #3-#4, L, 2L, O**bleep**u hagaki, Index Card Letter-A4, Edge-to-Edge Letter-A4, Env. Japanese No 3-No 4 and that's it, not more. Thank you anyway for trying to help me but in this case only the SW developers in HP can help.It would be great to be able to print from time to time a 4x6 photo on this printer like I would do.Copying photos on a USB stick or on a SD card first and then use this way to print on the printer is too cumbersome for me.

How can I get the printer to run quietly. HP Officepro 8600 Plus. Windows 7 Starter edition,

The printer is very noise.

Refer to http://h30434.www3.hp.com/t5/Other-Printing-Questions/My-printer-is-noise-OfficePro-8600-plus/td-p/1...
I am an HP employee.
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Have officejet pro 8600 plus and it prints photos to dark on regular or advanced photo paper?

have a officejet pro 8600 plus printer and whenever i print a photo out , either on regular or advanced photo paper it always comes out darker then the actual photo.

Belive it or not this is acctually normal. Most photos will print a little darker than they appear on screen. This is due to the way the picture is coded and the brightness level on your monitor. You could try following the steps in this document to imporve the quality, but I'm pretty everything is doing what it should. If the colors are completely distorted, let me know and I'll see what I can find.
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Rippled lines in digital photos with 100 to 105% grow and 8 frame cross dis

I shoot swim competitions for a local team. I put aproximately 1200 shots onto the timeline with a 2 second duration and 8 frame dissolve. I grow each photo 5% from 100 to 105 with a timeline setting for SD 720 x 486 with a DV NTSC codec. The final output is to SD DVD. When I view in the view window I get this very strong, tightly knit, horizontal rippling across the screen. When I double click on any clip and send it back into preview window and make any adjustments to the keyframes the still will clear up but once I render again I get this look again of enhanced interlacing. If I leave the photos still with no movement everything looks fine but if I attempt to make them grow the shots look horrible.
I import photos into a bin, drag and drop them over 'Overwrite with transition' I take one shot and keyframe it with the 5% grow, copy the clip, then paste the attributes to the rest of the shots on the timeline. Note that the ripple grows with the shot and does not change position. Any help would be appreciated.

One problem solved. You were right on the money. I selected none for field dominance and it worked brilliantly. One more question regarding the timeline sequence. Does clearing this problem up in the timeline, clear the problem for when I export to SD DVD? If not, what would your advice be to have this play properly on SD DVD. What would be your advice for best output settings in Compressor? You made my day! Thank you for your prior advice.
Martin

Officejet 8600 Pro and Windows Server 2003 (32 bit)

The company I am consulting for purchased three 8600 Pro printers to replace three older and non-working printers. They are still using XP Pro on their workstations and running Windows Server 2003 (32 bit version) on a file server and data server. All of the workstations have the drivers for the 8600 installed and are printing with no problems through the network. I checked the driver page on HP's site and there are no drivers listed for the 32 bit version of the server OS, only the 64 bit version. I need to install the printer drivers on these servers to be able to print reports without having to purchase another printer. Has anyone found a workaround to this problem or do I have to install one of the older printers in order to print and fax from the servers? I really can't shut down these servers in order to reinstall the 64 bit version of the OS.

Hi,
Install the software using the command prompt, the software do supported on Windows Server 2003 but its installation process is different.
Follow these steps to install the printer on the server:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c03351547&lc=en&product=4323659&tmp...
Regards,
Shlomi
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If my post resolve your problem please mark it as an Accepted Solution

Solution Center problem with HP Office Jet J4550 and windows 7 (64bit)

Hello All,
I have a problem. I have the Solution Center and a HP Office Jet J4550 and windows 7 (64bit). When ever I open the solution center, the solution center says " HP office jet J4550 series disconnected" When I open HP document manager, I can access the printer. Additionally, when I run the HP Print Diagnostic Utility 4.0, it sees the printer, no issues. I can print test pages. No issues. I downloaded the latest driver from the HP site (OJJ4500_Full_13, 299,359KB) Your insight is appreciated.
Thank you
Roy B

I have a similar problem with the J4580 and my new Windows 7 64-bit laptop. HP Solution Center says that the printer is disconnected. Furthermore, it can print some documents (short ones), but it was unable to print a 1-page 5MB pdf file. The printer truncated the page after printing just the top 10%. The printer is OK with my wife's Windows 7 32-bit laptop.
I've seen many other people complain about similar problems in this and other forums. Apparently the driver for J4500 printers is not compatible with Windows 7 64-bit. Can HP please provide an updated driver or patch?

Error while interacting with scanner acrobat 9.0 and windows 7 and user profile

After using Acrobat 9 for years I get a "Error while interacting with scanner". I have uninstalled and reinstalles the drivers for my Epson Expression 1600 scanner and still get the message. I did get it to work by changing to a differ window user account. Is there anyway correct the problem for the orginal user account.
Thank you

Using MSPaint works fine also,......................
As for the question as to whether the update broke I can't honestly remember, I know it worked finr with an old HP scanner I had but as to the version of Acrobat at that time I don;'t recall
Anyway getting fed up with this issue, I de-installed it, rebooted and re-installed.
Ver 9.0.0 says the scanner driver is not installed or connected
Ver 9.2.0 says the same.
Ver 9.3.4 says error while interacting while interacting with scanner.........
The scanner works with MSPaint, its own driver and application.
What is wrong with this Adobe Acrobat Pro 9?

Direct Digital Filing with HP OfficejetPro 8600 Plus and Windows 7

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