Disabled person seeking to speak to a live human at customer support please. Adobe's voice mail system refuses to connect me to person. I am not making a tech support all.

HELP!!! FRUSTRATED….Where did live people go??? I am trying to find out if here is a program for talented disabled users wanting to get CC at a steep discount. I cannot afford the current prices. Thank you.

orders, returns http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

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How can I speak to a live human being about firefox?

I have updated to the new version 27 and do not like it. How can i change it. I don't get along with computer help program as the are no help to my limited computer skill. I would really like to speak to a real human being not as automated phone system or e-mail back and forth q & a. I have liked using firefox in the past but not this version with yahoo as the page.
Please help me. Thanks Cordell Louivere

Hello,
The problem is your home page?
Try change it:
*[https://support.mozilla.org/en-US/kb/How%20to%20set%20the%20home%20page How to set the home page]
Other way:
Go to '''about:config''', search for '''browser.startup.homepage''' change its value to:
'''about:home''' deafault
'''about:blank''' blank page
'''URL''' one page that you want
If you want to downgrade, i need to remember you that isnt recommended use a previous or a old version because it has some issues
One alternative, try use a portable version:
*http://sourceforge.net/projects/portableapps/files/Mozilla%20Firefox%2C%20Portable%20Ed./Mozilla%20Firefox%2C%20Portable%20Edition%2026.0/
If you really want do downgrade:
*[https://support.mozilla.org/en-US/kb/install-older-version-of-firefox Install an older version of Firefox]

HOW CAN I SPEAK WITH A LIVE HUMAN? I need help with what I just purchased.

I just bought something which is suppose to allow me to convert a PDF file on line to a word document and I do not know enough about computers to understand what you require me to do. Please help.
Thank you,
Paul

Hi Paul,
I would be happy to help you here. Please see Getting Started with ExportPDF | Adobe Community to information on converting your PDF files to Word format.
And, if you'd rather, you can Contact Customer Care. Just click the blue Still Need Help button at the bottom of the page to find phone and chat options.
Best,
Sara

I need to be able to talk to a real person at apple, not a service tech.

I have taken my 8 year old mac book pro to apple and also to an independent apple authorized repair business. The screen will not work. Apple told me that they could not fix it even though I was sure it was the same problem my son's mac book pro had, which they fixed for free (bought both at the same time). We had dealt with this problem before so I knew how to check all the obvious stuff. I told apple that I thought they could fix it and they were just choosing not to fix it. The apple tech said sorry no can do. So I took it to the independent repair place and sure enough it is, as I knew all along, a faulty graphics processor on the logic board. The tech said our mac book pro models were notorious for this DEFECT but apple no longer supports their extended warranty program to correct the problem. My problem: I need a phone number to the apple people in charge of making decisions about this kind of problem. I would like to work this out with them before I use my option of last resort -- I sue them in small claims court for the rather hefty repair price. Bottom line: my old mac book pro would still be working right now if they had not originally sold me a product they knew had a defective part.

Apple Customer Relations - 1-800-676-2275
United States 1-800-275-2273
iPhone 1-800-MY-IPHONE  (1-800-694-7466)
Education Customers Support: 1-800-800-2775 Sales: 1-800-780-5009
Enterprise 1-866-752-7753
Hearing or vision impaired 1-877-204-3930

Is there a telephone number to speak with a live person regarding my question or is chat the only option?

Is there a telephone number to speak with a live person regarding my question or is chat the only option?

1-800-922-0204 or *611 from your cell phone. At the phone tree, select option 4 and say agent.

How do i speak to a live person for billing support??

How do I speak to a live rep on the phone? I have a slew of charges on my account from iTunes I never purchased, and now my account have been disabled. The best I can get is an email that tells me they are looking into it. That helps..... Any tips?

Officially there is only online support unless Apple initiates a call. Unofficially you might find a number by searching but I don't know if we're supposed to post it here.

Help!!! i cant speak to a live person

My plan didnt renew and i had the money on my phone and now i cant speak to a live person to resolve this issue!!! I am unable to use my phone in fear it will depleat the amont of money i just put on it. Every time i call it says they are unable to connect me to a live person...this is very frustrating!!!

crystalr703,
We want you to be able to enjoy the use of your device. Just to clarify are you speaking of issues with reaching out prepay department? What number are you calling? Do you have an alternate phone that you can call our prepay department from (888-294-6804)?
LindseyT_VZW
Follow us on Twitter @VZWSupport

I would like to know a phone # in which i can speak to a live person.

I would like to know a phone # in which i can speak to a live person. Is there such a thing now days!!!
Rick McLaughlin

Adobe support links
http://www.adobe.com/company/contact.html
http://www.adobe.com/support/chat/ivrchat.html

I can't locate 24 numbers to sign in. mine has 18 on the outside box, 8 on the sleeve. Says it needs 24 numbers. I need to speak to a LIVE PERSON, PLEASE?

The box has 18 numbers and the sleeve has 8 numbers. How can I sign in when it asks for 24 numbers? May I speak to a LIVE PERSON, please?
Regards,
Dumb Shirley

Please check - http://helpx.adobe.com/x-productkb/global/find-serial-number.html
For Chat support - Contact Customer Care
Click on "Still need help? Contact us"
Thanks
Bev

HT204023 How to disable personal hotspot.i upgraded to ios6 since then personal hotspot is showing connecting but it hasnt.there is no on off option.

PLease help.How to disable personal hotspot.i upgraded to ios6 since then personal hotspot is showing connecting but it hasnt.there is no on off option.

I'm using other gadget and wifi tethering works (hotspot)fine.
Already consult with cellular provider and they confirmed that the problem might be on device.
Do you think upgrading the ios might solve the problem?

FIOS Install Question For Disabled Person

I am scheduled to have FIOS TV/Internet installed tomorrow. I have a question:
The box that will be installed that is normally attached to an exterior wall...Can that box be installed in my garage, and can the box be placed in a low position that will allow me access from my wheelchair?
Currently I have TWC cable/DSL and the exterior box is attached to a wall outside my garage close to the electric meter. I would like the FIOS box inside so I can access user servicable areas.
Thanks,
Dave in Plano, TX
Solved!
Go to Solution.

retiredme wrote:
If you are referring to the ONT, there are really no user serviceable areas that I know of. There is no reason to have to access it, so that is why it is often placed outside. However, you can ask the installer your question since they will be installing it. They need to be able to run a coax cable into the house from the ONT, to a splitter, and then disperse coax cables to the router and whatever STB/DVRs you have ordered.
Their are a few user serviceable areas. But they are rarely of interest. Essentially the monitor lights and the area where user connections to phone lines and coax are connected.
The battery area, sometimes in an enclosure with the ONT but often seperate, needs to be where it can be easily accesed so make sure that is mounted where a disabled person can access it.

Is it possible to enable / disable personal hotspot through MDM?

Is it possible to enable / disable personal hotspot through MDM?

If you are using the Smartbar you just enable or disable the relevant Menu Item using SET_MENU_ITEM_PROPERTY and that will automatically enable or disable the corresponding Button.
(you will need to use the Menu module menudefs.mmb which is a MMB version of the standard menu and smartbar and from that you can get the names of all the menu items.)
If it is a normal toolbar canvas with buttons on it you can use SET_ITEM_PROPERTY to enable and disable the buttons

Literally the worst customer support experience I've ever had to deal with -- Why don't they let their customers speak to supervisors on demand?

Call 1: I spoke to them to see if I was eligible for an upgrade. It turned out they had accidentally counted a temporary phone switch to an old device as an upgrade. The representative was extremely slow minded and took over an hour to read through my notes and process what I was saying happened, consulting with his supervisor multiple times. He claimed to have noted everything and told me I had to go to a verizon store to verify in person that I was still using my original phone, and that then I would be able to get an upgrade immediately.
Trip to the store: Drove an hour only to be told by the store rep that there were NO NOTES on my account about the issue and there was nothing he could do to help me and that I'd have to call customer support again. The store was closing in 20 mins and customer support seems to take 45 minutes minimum to resolve anything, so I left.
Call 2: Asked a woman to speak to a supervisor about the guy who wasted 2+ hours of my life and gas money. She put me on hold for a long time, came back and said they were all busy right now, would I like to leave my complaint with her? I said no thank you, I will keep waiting. She said ok, and proceeded to hang up.
Call 3: Asked a different woman to speak to a supervisor, she put me on hold for a long time and then told me that since I wasn't an authorized user I could not speak to one... lol ok. Had a family member call and authorize me.
Call 4: Asked a guy to speak to a manager. He insisted on taking the complaint himself. Why would I trust someone to take a complaint about their colleague possibly sitting a few desks away when many of them have proven to be incredibly incompetent already? It sounded like we were making progress... then he hung up too.
Call 5: Asked yet another woman to speak to the manager. She demanded a reason, I told her it was to make a complaint and she told me about a dozen times that the managers would just tell her to take the complaint. I insisted, she refused... finally I threatened to close all of our accounts unless she let me speak to a manager. She said they couldn't right now since the office was closing soon, but that one would call me within 24-48 hours. I'd bet my life savings that never happens. At that point I tried to talk to her about the original upgrade issue, and she said her system had suddenly crashed and that I'd have to call back the next day... Seriously???
Absolutely unreal how horrible their customer support is. Will be switching to T-Mobile immediately.

Having worked in customer service, I have some experience with this kind of situation. Reps are typically trained to make all attempts to handle complaints by themselves, because there are obviously many more reps than supervisors. They're usually REQUIRED to fully authorize the account and to get the whole situation from the customer prior to referring you to a supervisor. One of the biggest problems is that many customers think that demanding a supervisor is a way to guarantee you will get what you want. If the reason for your request to escalate isn't a valid one, the supervisor won't give in to you either.
There are plenty of times in my own experience, especially as a brand new rep out of training, that I took a long time to research and get an understanding of the issue. Yes, I wasn't moving at light speed, but that doesn't make me an idiot. It means I was trying to gather as much info s possible to try and deal with the issue. But I had plenty of customers tell me I was stupid and to transfer them to my supervisor, simply because I took longer than their patience could tolerate to get all the details I needed.
I have never had a job that I executed flawlessly day in and day out. Maybe you have and that's why you can't tolerate a person taking a little longer to wrap their head around the issue, but I'd rather doubt it.
I also don't think you will find reps who work at light speed and utilize a magic wand to fix people's issues at T-Mobile, either, but I guess it never hurts to try.
Just to clarify: I do not work for Verizon and never have. I worked for a residential phone and internet company.

Imessage, facetime n personal hotspot is not working on my iphone 4

my imessage, facetime n personal hotspot is not working in my iphone4 thou my system is updated till ios 7.0.4

Depending on the country where you live, some features like FaceTime might not be available for your phone.
Others, like Hotspot, will have to be included into your data plan to be working. Contact your carrier about that.
iOS: Understanding Personal Hotspot
iOS: Troubleshooting Personal Hotspot
Learn how to troubleshoot iMessage activation.
Find information about linking your phone number to an Apple ID for use with FaceTime and iMessage.

HT1212 Hi, one of my daughters friends tried to access her ipod causing it to become disabled; i do not want her to lose all her photos, she accesses my itunes account which is on ICLOUD, will she lose all her data - can this be fixed?

Hi, one of my daughters friends tried to access her ipod causing it to become disabled; i do not want her to lose all her photos, she accesses my itunes account which is on ICLOUD, will she lose all her data - can this be fixed? I do not think it has been synced with a computer before.

Disabled
If you previously synced to the computer then you may be able to recover use of the iPod without erasing the iPod by following the instructions here:
Disabled Recovery-must use syncing computer.
Otherwise y will have to restore and thus erase the iPod
You can restore from backup
If not in backup then:
- If you used PhotoStream then try getting them from your PhotoStream. See that topic of:
iOS: Importing personal photos and videos from iOS devices to your computer
- Maybe from the restored iPod via How to perform iPad recovery for photos, videos
Wondershare Dr.Fone for iOS: iPhone Data Recovery - Wondershare Official
http://www.amacsoft.com/ipod-data-recovery.html
-iPod touch Deleted Photo Recovery Tips You Should Know
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
If you previously synced to the computer then you may be able to recover use of the iPod without erasing the iPod by following the instructions here:
Disabled Recovery-must use syncing computer.

Disabled person seeking to speak to a live human at customer support please. Adobe's voice mail system refuses to connect me to person. I am not making a tech support all.

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