I need to be able to talk to a real person at apple, not a service tech.

I have taken my 8 year old mac book pro to apple and also to an independent apple authorized repair business. The screen will not work. Apple told me that they could not fix it even though I was sure it was the same problem my son's mac book pro had, which they fixed for free (bought both at the same time). We had dealt with this problem before so I knew how to check all the obvious stuff. I told apple that I thought they could fix it and they were just choosing not to fix it. The apple tech said sorry no can do. So I took it to the independent repair place and sure enough it is, as I knew all along, a faulty graphics processor on the logic board. The tech said our mac book pro models were notorious for this DEFECT but apple no longer supports their extended warranty program to correct the problem. My problem: I need a phone number to the apple people in charge of making decisions about this kind of problem. I would like to work this out with them before I use my option of last resort -- I sue them in small claims court for the rather hefty repair price. Bottom line: my old mac book pro would still be working right now if they had not originally sold me a product they knew had a defective part.

Apple Customer Relations - 1-800-676-2275
United States 1-800-275-2273
iPhone 1-800-MY-IPHONE  (1-800-694-7466)
Education Customers Support: 1-800-800-2775 Sales: 1-800-780-5009
Enterprise 1-866-752-7753
Hearing or vision impaired 1-877-204-3930

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QT still stuttering - How to talk with a real person at Apple about it

Does anyone know how I can get a hold of someone at Apple ( like a real person to talk to )? I’m a PC guy and have never had this much trouble figuring out anything before. All I wanted to do was d’load a song - legally. I got ITUNES>made an account> looked up a song> and it played like crap ( stuttering ), So, I bought the song thinking I could put it on another machine and play it ( nope, not authorized ) So, I’m stuck with a .99 cent piece of crap. The amazing thing is THIS HAPPENED 6 MONTHS AGO. I have listen to hundreds of folks here grope around in the dark, some having success some not, without a peep from Apple. Is this how they operate? If it is, I’m sure not seeing why they have a such rapid fan base.
Plan and simple – I need to talk to a live person NOW. I have been through the boards at nausea have tried everything posted ( and I do mean everything, more then once too ) and now I plan to get my .99 cents back because I don’t believe Apple is up to the task of fixing this customers problem.
Dell Windows XP Pro Lynx One Audio
Dell Windows XP Pro Lynx One Audio

And the more generic link if you're not in the US:
http://www.apple.com/support/contact/
This page would have been easily found it you'd just clicked the Support tab at the top of any of these pages, and it has all the various ways Apple provides to contact them including support phone numbers.
Regards.

QuickTime still stuttering - How can I talk with a real person at Apple?

Does anyone know how I can get a hold of someone at Apple ( like a real person to talk to )? I’m a PC guy and have never had this much trouble figuring out anything before. All I wanted to do was d’load a song - legally. I got ITUNES>made an account> looked up a song> and it played like crap ( stuttering ), So, I bought the song thinking I could put it on another machine and play it ( nope, not authorized ) So, I’m stuck with a .99 cent piece of crap. The amazing thing is THIS HAPPENED 6 MONTHS AGO. I have listen to hundreds of folks here grope around in the dark, some having success some not, without a peep from Apple. Is this how they operate? If it is, I’m sure not seeing why they have a such rapid fan base.
Plan and simple – I need to talk to a live person NOW. I have been through the boards at nausea have tried everything posted ( and I do mean everything, more then once too ) and now I plan to get my .99 cents back because I don’t believe Apple is up to the task of fixing this customers problem.
Dell Windows XP Pro Lynx One Audio

I have listen to hundreds of folks here grope around in the dark, some having success some not, without a peep from Apple.
That's because the Discussions are user-to-user only; Apple does not provide technical support through these forums. If they have something blanket to say, they do it through an article in the KnowledgeBase.
As to your problem; it is just with some tracks, or with any track you import or purchase? If it's just certain tracks from the iTunes Music Store, they may well have arrived corrupted from the record company (the record companies provide the tracks; Apple doesn't handle the compression themselves). In such a case, you need to contact the iTunes Music Store customer support department through the form at the bottom of this web page and explain the problem to them. There is no telephone number; Apple, as is the case with all download music stores I've seen, doesn't find it cost-effective to provide telephone technical support.
If it's all tracks that are affected, then perhaps this KnowledgeBase article will help:
iTunes and QuickTime: Audio does not play or plays incorrectly
I bought the song thinking I could put it on another machine and play it ( nope, not authorized )
So just authorize that second system. All you need is to have it connected to the Internet long enough for it to contact the iTunes Music Store. If the track stutters on that system as well, then the track is almost certainly defective. Contact the iTMS through the link I provided above.

I need to talk to a real person NOW!

I am showing $50 in my account balance, which is my monthly fee, but for some reason it is saying my monthly unlimited plan has expired. I have been trying to get a real person on the phone for over an hour now to no avail. 611, even if I push 0's, eventually says "We're sorry YOU'RE having trouble, goodbye", as does 1-888-294-6804 and 1-800-922-0204. Someone please help! I am furious and in tears! This is my only phone and can't afford to pay by the minute. I shouldn't have to drive to a store, in tears and angry, to talk to a real person. I am VERY disappointed in Verizon Wireless customer service.

Try this it usually works for me Dial the Prepaid Customer Service 1-888-294-6804 when the 1st recorder message starts push # 4 then when the next message starts push # 4 again, when the mext message starts push # 5 this will take you to a human voice. You don't have to lesson to the whole message just click the numbers as soon as the message starts, it saves alot of time. Good Luck.

How does a customer talk to a real person?

How does a person talk to a real person at Verizon these days. I have been trying for three days to get help. I am on hold an average of 45 minutes before I hang up feeling frustrated. I can't get a live chat or send an email, so what can a customer do? I am so fed up with Verizon and there bloody contracts are ridiculous. Every little change requires a contract renewal. I am soooo frustrated!!!!

No need to spend time on the line havan! We would love to assist you right here. What's going on? How may we help out?
MatthewS_VZW
Follow us on Twitter @VZWSUPPORT

For a communications company why is it so hard to get a phone number to talk to a real person?

Verizon is a communications company: why is it so hard to get a phone number to talk to a real person? Why when I call to set up a payment plan I get an auto response the sets up my payment date with no option to decline? Why hasn't the FCC shut this company down for breech of contract and lying to its customers?

Breach of contract? You are in breach of contract by not paying for services rendered.
Why should you be late paying an invoice and yet expect Verizon to keep your device on? You are breaching the contract.
#PMT from your device gives you an option for payment arrangements. The system more than likely can only extend the due dates by a certain number of days.
*611 or 1-800-922-0204 and ask to speak to financial services and ask them to extend the date.
Verizon would be out of business if everyone just paid them when they please.
Good Luck

How do I talk to a real person about my iPhone 5s ID/Password issues?

How do I talk to a real person about my iPhone 5s ID/Password issues?

Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Apple - Support - Contact Apple Support.
For Mac App Store: Apple - Support - Mac App Store.
For iTunes: Apple - Support - iTunes.

I forgot my security questions. Called apple and they want to charge me 19.99 to talk with a real person. What else can I do?

I forgot my security questions. Called apple and they want to charge me 19.99 to talk with a real person. What else can I do?I don't have a reset button.

See Kappy’s great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
About Apple ID security questions
http://support.apple.com/kb/HT5665
If you forgot the answers to your Apple ID security questions
http://support.apple.com/kb/HT6170
 Cheers, Tom

Need to talk with a live person, I am not good at the computer.

I need to talk with a live person, I can't get firefox to the newer verion, it keeps telling your computer is not protected.

Sorry, Mozilla doesn't offer telephone support for Firefox. It's this forum or chat.

Im getting beyond aggravated how do i talk to a real person

What the hell do i call to a real person im about to say (removed) verizon and my family is gonna switch
>>Edited to comply with the Verizon Wireless Terms of Service<<
Message was edited by: Verizon Moderator

Yes, . . .Customer Service has been awesome most times, . . this shortcut should help bunches with the phone tree, which may need revamped some also. It's Telesales, Shipping, and Returns that need an overhauling!

How can I talk w/a real person for password support?

and why do I continue to get a pop up screen saying "safari wants to use "login" key chain?? Help.

What's the problem? We are easier to ask than a real person on the phone. If you'd really like to talk to someone about it, call 1-800-APL-CARE during business hours, or see the international numbers list here: http://support.apple.com/kb/HE57
The login keychain is just your stored passwords. Mac OS calls any set of stored passwords a "Keychain" which is viewable in the "Keychain Access" application. Your basic, catch-all keychain is your login keychain. Basically, you should grant Safari access unless you have a good reason not to.

Need to be able to use and sinc Google calendar, I can not get enhanced google email plug in for some reason

I finally got a gmail account and have tried to create a calendar for my family using google calendar. The calendar appears on my Torch 9810 but will not sinc with google calendar. I keep reading that I need enhanced google mail plug in but can not find where to get this plug in. I am not tech savy, so any help would be appreciated. I am a long time Blackberry customer (15 years) and in the almost 2 years of having the Torch, I am ready to huck it out the window and give up. I loved my Bold, the Torch does not compare in my ease of use.
Thank you for your help.

Hi and Welcome to the Community!
From what I understand, Google discontinued support for the Enhanced PlugIn as well as many other things...but that's a change that Google made, not BlackBerry. Further, via the available OTA sync capability for Google Calendar, only the primary calendar can be synchronized...no others.
So, I'm a bit unclear about your specifics...it sounds like you created (on Google) a sub-calendar for "family", and somehow got that to appear on your BB, but cannot get it to sync OTA with Google. But all of that sounds contradictory to what I understand...in that you should not have been able to get that sub-calendar to appear on your BB at all since Google only supports the primary calendar.
So some further details about all of that will likely help greatly in understanding, and hopefully then providing you with useful guidance.
Thanks and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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How do I talk to a live person at apple support your site does not give what I need

How do I talk to a humanbeing at apple support

You are not addressing Apple here. We are itunes users like you.
The itunes store has no telephone support.
You can contact them at:
http://www.apple.com/support/itunes

How to talk to a real person?

Hello,
I've looked on the contact us page a couple times, everything just redirects to more pages that do not seem to help. How do I call to talk to someone regarding billing? I recently merged my wife's plan with my previous family plan and was assured (with actual numbers displayed on a screen) that the billing would save us money. So far, it appears to cost us significantly more than the previous two plans we had (with two lines of unlimited data, to boot). Even if you discount the two unlimited plans to 2GiB of data, our new plan is only 6GiB combined, and approx. 30 dollars more than the previous separate plans.
If this is not actually, cheaper, I'd like to know how to reverse the damage Verizon store sales personnel did to our accounts and get back to what we had. I feel extremely ****** off, and the fact that I cannot find a number to call customer service does not help in the slightest.

Starting with your last statement, you will not be able to switch her back to her old plan. It doesn't exist anymore. Also if this is your first bill after the switch it's gonna have prorated in advance charges and it's possible there will be a refund in her old account.
As far as contacting VZW there's a big olé "contact us" button at the top of this screen....then in the middle right click on phobe, then account, and it shows you the number 8009220204. Dial and follow the prompts. Easy peasy.

Will someone PLEASE help a desperate woman by telling me how to talk by phone to a real person at apple support. Cannot find an answer to my question and cannot find a phone number for support.

I set up my new iPad under my daughters ID because her's is attached to my email. Tried to rent a movie from iTunes. Said I had to answer security questions since it was my first purchase. She didn't remember the answers. So it locked. She reset her password and everything works on her iPad but on mine it still wanting answers to the security questions and we don't have the answers (her questions could have multiple answers...favorite teacher, favorite friend). Is there a way to completely disconnect from her ID or can someone please share the phone number for customer support with me? Thanks so much in advance!

Providing you know your ID and password, you should be able to rewrite your security questions. Start here, change your country if necessary and go to manage your account > password & security.

I need to be able to talk to a real person at apple, not a service tech.

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