Disappointed in the quality of my Replacement

I love my Kin TWOm & I feel like its a really nice phone but does have bugs. Well anyways my current phone was defective & had a few issues so I sent in for a replacement & got the replacement within 2 days. Here is my complaint so maybe verizon will see this. Ive already called about the issue but I feel like I wanted to make it public
I got a Brand new Kin TWOm as part of my upgrade & it needed to be replaced. Here is my problem. When you send out a replacement at least make sure its the same quality as a new phone. I know its a replacement but **bleep** the Quality of the replacement KIN you sent me was horrible
the things that irritated me
1. The phone was absolutely filthy. Dirt in the screws in the back where the battery goes & just dirt really all over the phone
2. In the front of the phone below the touch screen it looked like some once had some sort of sticker there & was peeled off. It took forever to get the sticker glue off the phone without scratching it.
It took around 30 minutes to clean the phone but once cleaned it really does look brand new. Overall satisfied that I got a new phone but not happy with the quality that it came in. A customer should never have to take time to clean a phone that is supossed to be replaced.

I can honestly tell you that #5 & $9 on this phone was a huge failure. Who ever sent this phone out must have been completely blind because this phone was filthy & I wish I would of taken pictures of its condition. I am disappointed still on the quality the phone came in. Even now that I have cleaned this phone to pretty much spotless I should have just returned it. Its sad to think that I ordered a Brand new phone & I am stuck with a phone that came in a filthy condition & God knows how long this phone was abused for.
1. The phone is power cycled up to nine times.
2. Receives at least two manual functional tests.
3. Electronically function-tested four times.
4. The phone is checked for/cleared of any possible customer information at least twice, as well as passes numerous other quality checks.
5. Visual Cosmetic Inspection
6. Functional Inspection
7. Computerized Radio Frequency Testing
8. Functional Repair and Reconditioning
9. Cosmetic Repair and Reconditioning
10. Computerized Software Updates
11. Computerized Customer Information Check and Clear

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As much as I love turn-by-turn directions, I'm very disappointed in the quality of map directions from Apple in iOS-6

I love the turn-by-turn directions. But some of the mistakes the new iOS-6 maps (the Apple version that replaces the Google Maps app) - they're the sign of an immature product. Are other people finding the same?
Examples of what I got int the Apple iOS-6 maps application:
1) In Hood River, Oregon (with location awareness on), I searched for Tucker -- I was expecting to get Tucker County Park (3 miles away). The results I got were Tucker, Georgia, Tuckers Rock, Bellingen NSW (Australia), Tucker Hills, Brooksville FL. Totally useless. I was looking for results near me, not world wide. Google maps immediately found the one closest to me as the first result (the correct location, Tucker County Park).
2) In Rockaway Beach, Oregon, I searched for directions to Nehalem Bay State Park campground. The iPhone iOS-6 mapping app gave me directions to a location in Brighton, Oregon, across the bay from the state park - 9.5 miles short of the actual destination (you have to drive around the bay to get there). The comment at the top of the map was "This route ends on the road nearest to the selected destination.". Of course, Google maps got me all the way there, taking me the rest of the distance around the bay, through all the turns and intersections to get me to my destination.
Am I the only one thinking - cool product, but not yet ready for prime time? What happened Apple? This is very disappointing, and not up to snuff.

Apple is aware, and they have issued a statement to that effect. They're working it.

Just got an iPad, really disappointed in the quality of the camera pictures. Is there something you can do to improve the pic quality?

Just got iPad 2, really disappointed in pic quality of camera. Can anything be done to improve? How many megapixels is it?

The iPad cameras are designed primarily for use with FaceTime. Increasing the amount of ambient lighting will improve the quality of still but they will still never match those taken with a "real" camera.

Zen Neeon - cracking band - skipping songs - highly disappointed in the quality of workmans

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I have!? There's a big crack in mine, and yes I've dropped it, but not nearly as hard to have caused a crack (I catch it by the headphone cord before it hits the ground XD)? My brother saw it, and he's like, "What the heck did you do?"? and I told him "nothing!"?Mine's been going nuts as well!?It just gives me trouble!Now this time, I hope this isn't a permanent problem, but today, I was listening to my Zen Neeon. I shut it off, put it away, and then later on in the day, went to listen to it. Turned it on. The "Creative" screen comes up, and FREEZES there. The lights that normally flash when the player is turned on do not appear,? just the "Creative" logo, and it FREEZES there. I reset it, and turn it back on, and it just keeps doing the same thing. I'm VERY disappointed with it. Not to mention I'm going to have to take the heat from my parents because they bought it for me. I wouldn't reccomend it to -anyone- ever!

HT202157 I got a faulty remote with refurbished Apple TV I recently purchased. The remote is not working at all. I changed the batteries too, but it is not working at all. I am so disappointed with the quality of Apple.

I recently purchased refurbished Apple TV to save few bucks, but I spend more than what I saved on refurbished one. I would suggest every one not to buy any refurbished product from Apple online store. The remote which come along with the unit is not working at all. I changed couple of batteries as I thought initially that the batteries may not be working but no success at all. I saved $14 on refurbished unit, but in total I have spend $10 to fix the issue but still it hasn't been fixed yet. I have taken an appointment for yesterday at Toronto Eaton center Apple store and again it will cost me atleast $25 again ($15 for parking and $10 for gas as I have to drive from Hamilton).
Does any one else have the same issue like this?

Amol Soni wrote:
As I said, I tried everything what the manual says, but hard luck. I have taken an appointment for today, lets see what happens.
Also there is no activity on unit when I use the remote. The unit is stuck on the first page itself where we have to choose the language. The unit seems to be fine to me but the real problem is remote does'nt have activity. The IR is not responding while pressing any of the button.
Good luck with your appointment.
Not much consolation but even new products can have issues and might need a trip to a store to return/replace.
The reason i asked about the LED on the AppleTV is that occasionally it thinks it's paired with a specific remote and ignores others - the unpair keypress I described is quick and free.
AC

Is anyone else disappointed by the nano 1st generation replacement programme? I received a tiny mini nano in replacement for my recalled one - I at least expected something the same size and functionality!

I wondered if anyone else also got a tiny replacement that was not really like for like. Or am I the only one?

Because it is smaller it is not like for like?
Sell it on the open market, lots of people are looking for refurbished Generation 6 Nanos.
See what I mean: https://discussions.apple.com/thread/4750990?tstart=0
Message was edited by: deggie

Disappointed in the quality of the 1.1 raw converter at high isos

I've been using Lightroom since the first Windows beta, and the very first thing that jumped out at me was the wonderful way it handled digital noise at high isos. It seemed to convert it to a unique kind of grain -- I thought of it as digital grain.
I started shooting at ISO 1600 intentionally just to get that look. ISO 1600, jam the color noise reduction up to 100 percent, and leave the luminance slider at 0. Ah, heaven!
I upgraded to 1.1, and since I've been doing some high-key work at lower isos recently, I didn't notice a change. Then, a few weeks ago I was editing some old stuff, and I zoomed in, and thought "That's odd. It looks like there is some luminance smoothing going on." I checked the luminance slider, and it was still at 0.
I was absolutely positive I found a bug, so I googled, and that lead me here, where I read numerous threads on the subject. OK, I get it, the new de-mosiacing algorithms can reduce the level of noise for a certain level of perceived detail. I've checked it out, and in some of my images I can see what that means. I'd have to say I like the new look in 3 out of the 250 or so ISO 1600 images I've looked at so far. I tried just living with it -- maybe I was being too afraid of change, and maybe I would get used to it over time. Sadly, that wasn't the case.
The fact is, even if the overall level of noise has gone down since v. 1.0, the
type of noise changed, and it's something that I can clearly see in my larger prints. Do I see it in my smaller prints? Not really. But every time I zoom in to 100 percent on an image, I grate my teeth, and become just a little bit more resentful.
For me the whole point of Lightroom is that I'm able to process my images, come back in six months, and have them be exactly the same as they were before. If my older images start shifting around and changing themselves behind my back every time I upgrade, what's the point?
I butt my head against this every time I process stuff at high isos, and I get extremely frustrated when working with some of the 1.5k+ shots I intentionally shot at 1600 just to get the wonderful luminance noise look.
So I'm going to plead with the development team here:
please give me my old noise profile back! Don't make me downgrade my entire library to 1.0 and live with version 1.0 on Windows forever. Give me some hope!

I knew about this issue with the version 1.1 but, sincerely, I was quite happy with the new improved sharpen and noise reduction tools, and also with the clarity tools and all the improvements... until now.
I just have printed a more or less big print (20x25cm), I looked at the print and... "what's that?". My print seems a paint. It just seems this kind of pics you get after applying some "oil paint" filter in your favorite image editing software. HORRIBLE. I don't know if the print interpolation (I just added some resolution in the print module) also accentuated this effect.
Definitively I don't like this "look". It's too different from any other raw converter. It doesn't seems a photograph, digital or not. Version 1.0 had some issues, maybe it was too noisy and the sharpening wasn't good but you could use your favorite noise reduction sw or your editing sw and improve noise/sharpen. What can I do with this "paint"?.

I am using iPhone 4 from the last one year and went dead and got it replaced by paying Rs.12500/- to Nyasa Sion Koliwada Mumbai Service Provider but now again after 38days the problem has started, what do i do? Is this is the quality & service we boost?

I am using iPhone 4 from the last one year and went dead and got it replaced by paying Rs.12500/- to Nyasa Sion Koliwada Mumbai Service Provider but now again after 38days the problem has started, what do i do? Is this is the quality & service we boost? On visiting the store we get only one reply you may write to Apple directely. we have the similar kind of problem with iPad which is being used by my wife Mr.Neelam Vij and paid Rs.16000/- to get it replaced within a year & 6months use. so in totality we have paid Rs.28500/- + Rs. 3000/- diagnostic charges.
1. iPhone 4 , 32 GB Black with Sr. No. 88******A4T
2. iPad 2, 16GB White with Sr. No.DL*******KPH
Moreover, we have no information to contact whom. even the replace set has a warranty of only three month which further confirm that Apple itself is not confident wheather product will last after replacement for more then three month. Such kind of happening do not encourage anyone to recomend this product to anyone. Would appriciate a faster response to our problem if someone from Apple is going to read this email.
Thanks & Regards
A K Vij
<Personal Information Edited by Host>

http://support.apple.com/kb/he57?viewlocale=de_de
India
(91) 1800 4250 744
www.apple.com/in/support/
hope it helps

Disappointed with the apparently decline of quality...

I posted a similar message elsewhere, but I'm really getting irritated with the quality I'm seeing from RIM as problems persist. To summarize, I am the BlackBerry administrator for a large organization. Originally we had the 7250 and 7130e devices on Verizon. We made the switch to AT&T and picked up the 8300 and eventually the 8310. Since we've gone to the 8xxx model BlackBerry devices, we have experienced nothing but problems. I never thought I'd say it, but to be blunt about it, the Curve really is a piece of junk. It was extraordinarily rare to see any problems with the old phones we had through Verizon.
Time and time again we see device failures and problems. When we get replacements, these replacements often have more problems. For example, things we've seen very recently:
Several Curves have randomly died. The screen goes black, but the LED continues to blink red. Attempts to wipe or restore the device are not successful.
The paint on the backplate wears off very easily.
One of the first Curves we received had an "r" key that was stuck and didn't function.
Just last week, yet another replacement we received (for one of the BB's that went blank with the blinking LED) arrived with an "L" key that sticks. The user has to apply significantly greater pressure to this key in order for it to work.
A Curve arrived out of the box with a trackball that didn't work.
One device arrived with a bad battery.
The USB ports on several of the Curves have stopped working.
Two Curves even showed up fresh out of the box with light scratches on their screens.
Up until last month, we were a paying Tx support subscriber. We have since opted to not renew our subscription because at this point, we're not entirely sure if BlackBerry is a worthwhile solution anymore (and even the quality of support we received from this subscription degraded over time). I used to be a die-hard BlackBerry fan, don't get me wrong, but something's changed. I suspect it might be that RIM has become overly comfortable with their position in the market. That's a mistake, because times have changed. BlackBerry solutions are very easily replaceable now -- RIM, you aren't the only working solution anymore. I've already been directed by management to look into the other solutions out there to see which would be best. I don't necessarily like the idea of switching, but if this is the direction RIM is going in, Apple or Nokia might be better options.
Not that anyone from RIM probably cares, but if someone from RIM actually reads this... please, square yourselves away. Address whatever the issues are over there and let's see the quality I've come to expect from you. I'd really prefer to stick with the solution we have in place already, but all of these issues are not making that any easier. This whole mess has made me look bad to my superiors because I am the guy who gets stuck with having to tell the chairman of the board that we have to replace his BlackBerry yet again.

How many BB devices, do you support, a couple dozen or so?
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When I delete com.apple.audio.SystemSettings.plist my audio/sound problems are solved. However when the file is replaced with another file, the sound is crappy and the quality is reduced. Can you please help me?

When I delete com.apple.audio.SystemSettings.plist my audio/sound problems are solved. However when the file is replaced with another file, the sound is crappy and the quality is reduced. Can anyone please help me?
Sincerely,
Eric

Run this when you have the problem and post the results here.
EtreCheck
This will tell us what is loaded

Really disappointed with the answerable from Apple

Hi Imobl
What is the meaning of " you may even be getting a new one
rather than a refurbished one - but there is no way for you to tell which
it is. " ? This answers definitely misleads the customers of making them feel that they could get a new one but 99.99% absolutely not.
Another unacceptable answer from you is "Not a bad deal for a used iPad. " what is that mean? I pay the price of a brand new iPad just for six months then a quality problem accursed that Apple can fix it now i was told that i have to accept a replacement of a refurbished because that is the policy of Apple. Does that policy protect Apple rather than their customers?
Really disappointed with the service and irresponsible answer of such a big company like Apple , better think of another brand name in the future.

First this is a technical base forum and we are users just like your self here. With that said your post is agaisnt the terms and use you just agreed to. if you have feed back for apple go to apple.com/feedback. Thank you

Where did the quality of Firefox go ?

I have been using firefox since it came out. Right after Netscape in fact. It had just about always been a light weight browser. Fast and it worked. Very few glitches. But over the past few versions, the quality has gone down hill. Why ? Whom ever is in charge of it, has lost focus. Please solve the glitches. There are graphical glitches as well as download glitches. Actually there are a lot of glitches that are even memory related. And I have read post after post, with not one of these problems getting fixed. I have even posted questions, and I get the same exact response every time "please reset in safe mode" ... "shut your anti-virus off" ... and one time I even got the response "get chrome, its better". Seriously ? has firefox gotten this bad that we all have to resort to chrome ? I can't stand chrome. But if one were to sit back and look at firefox, its JUST LIKE CHROME ! I don't not like the looks of or the direction of Firefox because its like the developers prefer chrome. ???? #$%#$%?#$?%#?$%
I know about forcing us firefox users to have to CHANGE our settings to go back to the old style, but with each new update, it resets and you just get tired of doing that. WE SHOULDN'T HAVE TOO ! I loved firefox the way it WAS. But now with all this bloated crap that is getting installed into Firefox lately, its no longer viable as a good choice between the major browsers. It's pathetic that i am being forced to have to go to chrome because it can handle more then 2 tabs open without falling apart. I'm very disappointed in Mozollia team. It's like they don't care anymore. The Quality is gone.
I know I am ranting here, but dang it, I have been waiting for even half these bugs to get fixed for the past 8 version updates. All I am seeing is more "features" and not enough fixes. The graphical tab glitches, the lock ups, all because of something gone wrong with these past updates. I have even seen people complain about it in the forums here. Like I said, even I posted a problem about the failed downloads. And people tried the usual responses. but apparently no one has a clue whats really going on with firefox because its become too bloated. I said it once and I'll repeat it.. The Quality in Firefox is gone.
If I get banned or this post gets censored, it just goes to show whats been happening to firefox lately.

''jscher2000 [[#answer-722009|said]]''
<blockquote>
What are the graphical glitches? The most common cause of pixels ending up having the wrong content is an incompatibility with your graphics card/chipset driver software. As newer versions of Firefox turn on new graphical features, these keep cropping up because the beta test program doesn't represent the full diversity of systems used by Firefox users. I don't see any solution to that, but we deal with this all the time, so let us know/see your symptoms and then we can make suggestions.</blockquote>
I am using latest Graphics drivers from NVidia. I have the GTX 680 with 2 Gigs ram. My friend has the AMD R9 ( I don't recall which one ) and he has the same problem. This problem has existed for the past several updates. Also, I am not using anything beta, I am using the releases that are from firefox only. If they send me an update I update because usually updates are about security. Which I am for that and its something I respect about firefox in general.
An example of the graphical glitch is when you open a tab, the graphics won't update to let you see the new tab. I have my settings set that if I open a new tab it will automatically switch to the other newly opened tab. I see the new tab open, and I can see that it is the newly current shown tab. But the "info" inside that tab does not update. Sometimes the tab itself messes up and it won't completely draw itself. This is the graphical glitches I see. This happens even if I have no plugins loaded. I have spent the last several versions trying to solve this. Updating drivers.. etc etc. It all boils down to firefox.
<blockquote>
Can you describe what you're running into more specifically? </blockquote>
I have an desktop toolbar that tells me what memory usage is. Firefox has a tendency to raise the memory to the max 20 gigs I have on my computer. ( Yes I have 20 gigs System ram on this Quad Xeon computer system ) Keep in mind, it does this randomly, and at random websites. This is not a constant occurrence and difficult to reproduce. However, after a lot of observation, I am starting to believe it has to do with websites that have flash installed and I do not have flash installed. I do not like flash. I use HTML5 if the website offers it. Which most of the time it does. I watch a lot of youtube videos. Come to think of it, it is possible that videos are the issue here and the HTML5 side of it is the problem. I love HTML5, don't get me wrong, but in Firefox it may not be completely working yet.
This is my thinking at least, I could be completely off here on this.
<blockquote>
Firefox should not reset its UI after updates. Only extensions incompatible with a new version should be disabled, and their configuration data should be preserved so that you can update the extension and be back where you were. If you are losing settings after an update, it's possible that the "Refresh" feature is running. Have you noticed a new or growing "Old Firefox Data" folder on your desktop?
</blockquote>
Yea, for the past several updates, it keeps resetting everything when I run an update. So I am forced to "fix" it back and I had given up after this latest update. I am just using the default because I see no point anymore. Too old and tired to fight this. Whatever happened to simplicity like back in the 70s and 80s when stuff just ran and it worked. Netscape was my fave in the late 90s and then when firefox came out I fell in love again. Now.. I'm loosing my love... It's why I posted this message, I am frustrated and I am ranting in the hopes that someone gets the hint to please please please, don't loose the quality that firefox was known for.

I just want to share my experience or rather terrible experience with apple service.....I am soooo disappointed with the apple customer service at the local store in Tampa......every time they give u an appointment and make people wait for hours......ther

I am soooo disappointed with the apple customer service at the local store in Tampa......every time they give u an appointment and make people wait for hours......there was some cosmetic problems with the screen of my Mac book pro....they replaced it but the computer would not turn on....and btw when I went to pick up my computer the representative handover my computer to another guy without checking his id who was there to pick up his phone.......then I had to take it back second time this time they messed up my iWork...I took it back but they couldn't retrieve my history of purchase of iWork...and then when I installed the iWork at home...none of the applications is working.... .I will have to take is back fourth time.....I loved apple products but may be not anymore.......

Other than what Shotist007's remarks (which solves nothing) your experience is not common. First I would speak to the store manager to get things rectified for you. If that doesn't work out then I would contact AppleCare and speak to a customer service representative and complain via that venue.

I am really disappointed in the decision to close Adobef Formscentral

I have really enjoyed using Formscentral over the past few years and am very disappointed in the decision to close it down later this year as I have found it an extremely useful tool - functional and practical.
Please express my thanks to the team at Adobe who have poured their time and effort to get this project off the ground and who, I suspect, are probably also disappointed in this decision.
Oh well no doubt another steep learning curve lies ahead for me - having done some research it looks as if JotForm might possibly be a reasonable replacement but I really wish that I didn't have to find out!!
PC

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Why does DVD Pro degrade the quality of my QT movies

SUMMARY
I have only been using Final Cut Studio for a couple of months, but have achieved good quality QT files for burning in DVD Studio Pro. Up to the stage of Compressor, the quality looks good. But import the files into DVD Pro and the image becomes blurred.
If there is anyone out there who may be able to help I will willingly go into the depths of detail.

Thanks for such a quick response to my posting. Being new to this kind of forum I wasn't anticipating such a quick reply. So ...
Details:
System info:
MacPro 2,1
2 x 3 GHz Quad-Core Intel Xeon
4 GB Memory
ATI Radeon X1900 XT
Cinema HD monitor 1920 x 1200
2 x Pioneer DVD-RW DVR-112D
Mac OS X (10.4.11)
Final Cut Studio 2 - ( FCP 6.0.2, Compressor 3.0.2, Soundtrack Pro 2.0.2, DVD Studio Pro 4.2.1, Motion 3.0.2 etc., )
Adobe CS3
I am trying to create the best quality DVD I can achieve using the following mixed input media
1 avi Output from Camtasia Studio screen capture software which is captured "full screen" at 1024x640 by my client
(This could be output directly at 1024x576 by cropping before saving and can be QT mov format if necessary - however so far I have been converting to QTmov directly before editing the client files in FCP to add transitions not available in Camtasia Studio)
2 Quicktime movies created in Flash output at 1024x576 - these include digital images, Photoshop and Illustrator files
3 dv PAL footage captured 16:9 anamorphic
My workflow approach has been to edit in FCP, including sending to Soundtrack Pro Audio Project, then to export Using Compressor with the intention of importing the edited file into DVD Pro.
However the Preview in Compressor has shown disappointing resolution and I don't have the knowledge to choose the best settings. I have tried many combinations to the point that I have thoroughly confused myself.
At this stage I need a "guru" who can suggest the best settings throughout to achieve the optimum result.
In answer to your other question, the potential viewer is likely to be viewing on a PC using Windows Media Player or on a Mac using DVD player, BUT I also want the DVD to be playable on a set top DVD player.
I am viewing my production on my Mac monitor which as you can see above is high res.
Thank you for offering help. All advice (except jumping off cliffs etc.) welcomed

Disappointed in the quality of my Replacement

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