Disc Drive Noise in my new Penryn MacBook Pro
I just received my new MBP yesterday and the first time I inserted a disc it made a very obvious clicking sound when loading. I recently worked with a previous generation Santa Rosa 2.2 GHz MBP and its disc drive was very smooth and virtually silent. The clicking from my new MBP is too loud to not be concerned when considering that my previous MBP's drive was so smooth. I'll be going by the apple store to compare how the display models act when I insert a disc. Has anyone had or not had this experience with their MacBook Pro?
This article might shed some light: http://docs.info.apple.com/article.html?artnum=305478
I too found my MBP's disc drive disturbingly noisy when inserting a disc, but it matches completely with Sample 1 under Inserting a disc. My older 2.16GHz MBP made less sound, similar to Sample 2. Pretty disappointing.
Similar Messages
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Permanent had drive noise + slowless on new penryn
Hello everyone!
First of all let me excuse for my poor english.
I have an issue with my new penryn macbook pro.
Actually the hd never stop working and make noise. When i'm using an application like itunes or safari i have constantly the multicolor ring.
What should i do. Thanx!If it's truly a brand-new machine (meaning you haven't put any software or files on it), it definitely shouldn't be giving you the spinning-beachball-of-death!
The first thing I would do is open Activity Monitor and look for any process that's consuming the CPU. Make sure you select "all processes" in the drop-down box so that you can see every daemon running. If you find a process that's using a ton of the CPU, come back and post the name of it.
Secondly, I would open Disk Utility and repair your disk permissions. While you're doing that, check the bottom of the window and look for what it says next to "S.M.A.R.T. Status" when you select your hard disk in the left panel. If it says anything other than "verified" that means your disk is most likely bad or going bad.
Thirdly, I would create a new user account, switch to that account, and see if the problems persist. If not, something is corrupted or otherwise missing/bad in your original user's library folder. If the problem continues on the new user account, this is not the issue.
Fourth, since the machine is brand-new and I assume you haven't moved all your data onto it yet, you can insert the restore DVD that came with the computer, restart while holding down the C key, and then reinstall the entire operating system from scratch. Do a completely clean install (do not use archive and install). Let the installer completely wipe your hard disk. See if the problem persists on a completely clean installation of Leopard.
And finally, if none of the above works, I would take the machine into your local Apple store, explain and demonstrate the problem, tell them about the steps you've taken to fix it, and politely ask for an exchange. -
Can the flash storage hard drives in the brand new Macbook Pro Retina Display laptops that were just released a few days ago (10.22.13) be upgraded/replaced in the future? I will need more than the basic 256GB for sample libraries using music software, among other things, but currently larger flash drives from Apple are too expensive. I ask because I'm in the process of buying one of the new 15inch Macbook Pro Retina Display laptops right now (or at least right after I get an answer to this question).
I saw in the Mac store when I started looking at the build options for ordering the Macbook Pro that under Memory it said the memory was built into the computer and therefore could not ever be replaced or upgraded in the future. So I was wondering if something similiar might be the case with the flash storage drives even though the same wasn't written under the hard drive options? If these flash drives can be replaced in the future then I would just purchase the starting 256GB drive and suffer through using connected external hard drives, as unwieldy as that would be, until there were potential replacement flash drives with larger storage capacties available on the market or through Apple for more reasonable prices. But if the hard drives in these laptops can't be replaced/upgraded I would go for the 500GB drive option (even though paying an additional $300, before taxes, for just 244GBs more storage space is absolutely outrageous no matter how great flash drives are with their read/write speeds, no moving parts to break, and lighter weight/thinner builds allowing for an overall thinner laptop). I would even go for the larger 1TB option, which is really what I need, except that costs an additional $700 which is more than enough to buy me a new 50inch, HD, flatscreen TV from a reputable brand if I were so inclined! (And yes, I understand the youth of the technology, current limits to flash drive capacities, and the reason for the high prices. I know I'm not getting bilked...)
So yeah, does anybody have an answer to this question? Can the flash hard drives in the new Macbook Pro Retina Display laptops, just released, be upgraded/replaced in the future? Any answers are greatly appreciated and will save me some much needed cash on my purchase of one of these laptops! And I should also ask, if so, can they be replaced by the laptop owner with the normal toolset through the normal, easily done methods of hard drive replacement in laptops that has been common, or would I have to bring the laptop to a Apple technician?
Thanks everybody!The modules are proprietary. They are installed in a slot secured with a tiny screw.
macsales.com has been working on providing aftermarket modules for the older models that were on the SATA Bus.
These newer ones are likley directly on the PCIe Bus. That will take some time to develop. -
Noise in brand new Penryn MB Pro?
Hello there,
I just replaced my aging PowerBook G4 with a brand-new MacBook Pro 15 inch, 2.6 GHz.
The machine is blazing fast, especially compared to my old laptop. Leopard really sings on this machine, and the display is just gorgeous!
My only question for others who have received these machines and have upgraded from older models is whether you have found, like I do, at least subjectively, that these machines are somewhat noisier than the G4 models they have replaced.
Specifically, hard drive access noise seems a bit more pronounced, that is, you hear more of a hollow, metallic sound coming from the laptop case. this isn't really annoying to me, it's just a bit of a difference from what I'm used to. (My machine has the 250 GB drive in it.)
Second, fan noise, or what I take to be fan noise, seems more pronounced. There is a fairly steady, low pitched hum coming from the right side of the machine, near the right speaker. Sometimes, the pitch of the common will rise, which I'm guessing is the fan speeding up.
I'm trying to figure out whether it's worth taking the machine in to the Apple Store for a once-over by one of their technicians, or is there some other kind of diagnosis I should do at home first to see if these noises are normal?
Other than that, these are gorgeous machines and I am thrilled with mine.Well, here's the promised update, and it's rather interesting.
I was getting nervous because it appeared that after arriving at the repair depot, my laptop was just sitting there and not getting fixed. After a couple of days of no change in status on the Support website, I called, and an Apple Care representative told me that "the machine is in engineering right now, which doesn't usually happen." But he couldn't tell me what it meant.
The next day, I received an e-mail from someone in Apple Care, letting me know that Apple was going to offer me a choice of resolutions to the situation. According to the e-mail, the engineering department wanted to keep my laptop to be able to further pinpoint the cause of "the failure." If I let them keep my current machine, they would send me a *brand-new replacement laptop* of the same configuration straight from the Apple Store. However, they had no provisions for backing up or transferring whatever data is currently on the machine.
The other option I was given was to allow them to go ahead and repair my current machine. In the end, that's what I decided to do because getting a brand-new machine from the Apple store seems to be another gamble... if that one had a noisy fan, stuck pixels or some other issue, I'd be back to square one.
I promise to report back again when I have my repaired laptop back home... that should be by the early part of next week. I'm sharing this with all of you because it sounds to me as if Apple is becoming aware of some sort of manufacturing flaw in this earliest run of new laptops, causing the noise problems attested to in this thread and others. That's the only way I can explain the engineering department wanting to keep my old unit for further study.
To be continued... -
Keyboard quirk and Penryn MacBook Pro
I did a search for "Penryn" and "MacBook Pro" and couldn't find what I was looking for, so apologies in advance if this has already been discussed and I just didn't see it.
Anyway, I was wondering if the new Penryn MacBook Pros still have the issue with the keyboard not recognized the first key pressed? Even with the firmware updates my 2.4 Santa Rosa still ignores them from time to time. I was hoping someone could tell me whether or not this was fixed in the new ones.
Thank you.Yea I bought a 2.6 after all and it seems much better than the 2.4 that I had. All the keys seem to be recognized when pressed now.
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Driver issue FIXED in Vista / boot camp with new, unibody macbook pro!!
Hay people, I found a fix for the freezing issues with Vista running in Boot camp with the new, unibody Macbook pros. The driver for the 9600M Gt is no good if you install it from the Apple 2.1 version driver disc (Mac osx disc)for some (most) of us.
I needed to go to Nvidia's site and download the one from DECEMBER 08. If you click the "download drivers" tab on the site, scroll past the current driver it wants you to look at (go to the near bottom of page), click the archives, and input your OS version. Also input "Gforce" and "M" series when needed. It will give you a choice of two drivers. DO NOT CHOOSE THE FEB 09 Driver. Thats the BAD driver for most of us. Choose the DECEMBER 08 driver. Download and enjoy. Be sure to roll back the VGA driver (or the current driver) first before you install this. It should work.
I've been through the ringer with this for weeks now and have even tried to take my MBP back to swap for a new one. Apple wont have any of that so I thought I was SOL. Not quite. This DOES work for me with Vista. It also works for Windows & if you have it handy.
By the way, I am posting this for people who HAVE HAD THE FREEZING problems, not for people who haven't. Apparently there are some out there who are running Vista just fine on their unibody MBS's. Most of us are not.
Cheer's-----Seattle, where the evil empire looms darkThis never worked. I sold that machine and got a new 17" unibody. IT, by the way, works just fine. I KNEW it was that **** 15'. It took 30 more seconds to boot up I found out also.
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Where can I buy a larger hard drive for my late 2008, 15" macbook pro? From reviewing questions and answers on the support community it would appear that having Apple remove the old and install the new hard drive is recommended. But how/where?
Welcome to Apple Support Communities
You can install the new hard disk yourself if you want to. You just need a 2'5" SATA II hard drive, which is compatible with your MacBook Pro. You can buy one at OWC > http://eshop.macsales.com/shop/hard-drives/2.5-Notebook/ You can filter hard drives by computer, so press a "Click to view all...", choose your computer in the sidebar and it will give you the compatible hard drives.
There are different brands for the MacBook Pro. The most recommended are HGST and Seagate, which have good reputation. A 7200 rpm hard drive will give you extra performance -
New hard drive is not recognized by my MacBook Pro.
New hard drive is not recognized by my MacBook Pro. The supplier says I need to update my BIOS. True? How do I do that?
Hard drive: NN2-72-500-SSE Seagate Momentus 7200.4 (ST9500423AS) 500GB Laptop Hard Drive
Mac OS: Mac OS X Lion 10.7.5I went through a similar issue with a Seagate Momentus 750GB HDD/8GB SSD with my late-2011 MBP. No matter what I tried, the machine would not recognize the drive.
To test it, I installed the drive in an old ThinkPad, and it worked fine. Then I tried installing it in my PS3, and the drive worked fine there, too. It was only the MBP which had issues.
I don't *think* Macs have a BIOS to update. But I know my MBP has issues with certain HDD's (including another external which works fine on other Macs and all Windows machines).
You might be able to find my thread by searching under my username, perhaps something in there will offer a tip. Otherwise, you might have to go the same route I did: install a WD Scorpio Black instead. Or upgrade to an SSD.
Good luck to you- -
I have the new 2011 macbook pro, with lion preinstalled. I want to change the harddrive. I have backed up everything on time machine. when i put my new blank hard drive in will the lion screen startup.How do i get the lion dmg when i am already using lion
NicholasLiban -
When you use the Lion restore as described, it does a fresh install on the hard drive that you can select at the beginning of the process. This provides a complete install of the very latest version of Lion, including the recovery partition. The drive that you choose for the installation destination winds up like what you would have on a brand new computer from Apple.
- Randy -
I am new to macbook pro and have msmoney files (mbf) stored on an external harddrive. I want to transfer them to MoneyWiz and need to convert them to qif. Does anyone know of any free software available and how do I do it. Thanks.
iTunes>Preferences (Cmd+,)>Advanced
Choose the Ext HD (and the appropriate folder) as the location for your library. -
My WD 2tb external hard drive will not unmount from my MacBook Pro.
My WD 2tb external hard drive will not unmount from my MacBook Pro. It no longer even shows up in finder, however it does show up in Disk Utility. I have tired so many of the suggestions on the internet all to a fail.
I keep getting the message to be sure that all applications are closed before ejecting the drive. I have no clue how to tell which appliactions are using the external drive to shut them off. I turned off Time Machiene to be safe.
I don't need anything on the external drive, I am just trying to erase it, save my current info, and migrate it to my new MacBook Pro.
I have been about four days now with this issue all over the internet, in this community, and watching videos on everything and nothing about this topic to a fail.
I think I am doomed and have lossed this external drive because of some wierd application that will NEVER close on my hard drive for it to disconnect correctly. It's annoying.
Does anyone have a solution?Have you trie using another USB port? Can you test the USB ports with other USB devices to assure they are working? You may want to reinstall OS X in case there has been a driver glitch.
Reinstall OS X without erasing the drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1. -
Brand new i5 Macbook Pro making "clunking" sounds with any sort of movement
I bought a brand new 15" Macbook Pro with a core i5 processor a few months ago. While it is the first Mac I have owned after a lifetime of owning and building PC's, I love it to death.
Anyways, anytime there is any sort of movement, say, if I'm moving from my desk to the couch and I pick the laptop up, it makes a clunking noise which to me sounds exactly like a failing hard drive. The difference is that it only clunks once or twice during the movement, and then stops once I stop moving the laptop. This happens even if I move the laptop very carefully.
My girlfriend has had her 13" macbook for years, and it does not do this.
It doesn't seem to affect my performance (yet), but i'm wondering, is this normal? Is this maybe the warning sign of a hard drive that could be failing prematurely?it is the sudden motion sensor and what you hear is correct it comes from your drive . when the accelorometer detects certain G's it shuts the drive which makes the drive head park suddenly and the " clunk " you hear is the drive head parking . while it's perfectly ok ( you can not hurt your drive by parking it ) it might get boring after a while if you move it around too much .. you can go ahead and disable your sudden motion sensor at the cost of risking damage when your machine absorbs some proper shock . your choice .. if you google disable sms in google you will get the code to do it if you ever wish to do so
mine is disabled for good but then I am using an SSD -
Windows 7 install and/or environment freezing on new 13" MacBook Pro
Hello! Long post, trying to give as much detail as I can... thank you in advance for your help on this!!
I think I posted in the incorrect forum earlier -- reposting here where it's more relevant.
I have a frustrating issue I've been battling all weekend. I can't seem to figure it out.
I'm trying to set up dual boot (Boot Camp) on my new 13" MacBook Pro, installing Windows 7. I've tried x64 (preferable) and x86. This is the mid-April 2010 13" MacBook Pro. C2D 2.4GHz, 4GB RAM, 250GB HD, nVidia 320M.
The problem I'm having is the machine is hard-locking. Sometimes it locks up during install (the 2nd phase, after it restarts and is "Completing Installation" (this step: http://spsexton.files.wordpress.com/2008/11/install-13.jpg). This makes me have to restart the installation completely, which is frustrating. Sometimes it locks up at the login screen. Sometimes it locks up once I'm logged in to Windows.
I have noticed that if the installation completes and I can get to the desktop, I can generally use it OK until I install the Boot Camp Drivers (3.1, from the 10.6.3 install DVD). I had a hunch and had also read that it may have to do with the nVidia drivers it installs, so I have tried uninstalling those prior to restart. It locks up anyway at restart (during login). Note that this generally is the case -- sometimes it locks up before I even get to the Boot Camp Drivers step. I sometimes can then get in to Safe Mode without it locking (sometimes it does, sometimes it doesn't), and I think I had some repeated errors in the Event Viewer that appeared erroneous (certainly not errors that should cause a hard lock) -- I can post these if needed when I get home from work this evening.
I was having consistent lockups during installation (at the "Completing Installation" step I mentioned above) when I'd let the Boot Camp Assistant set up the partition for me. I thought BCA might be doing something funny, so I set up the partition myself using Disk Utility then installed, and the install went in OK, however I still had it lock up after installing the Boot Camp Drivers.
Here's the steps I've been following:
1. Partition drive, either using Boot Camp Assistant or Disk Utility. Format to FAT if using Disk Utility.
2. Boot into Windows installer
3. Format drive to NTFS in installer
4. Install
5. Reboot
6. Complete install (often locks here as mentioned above)
7. If install completes, boot in to Windows
8. Change some system settings -- temp folders, workgroup name, pagefile size, turn off UAC
9. Reboot
10. Install Boot Camp Drivers from DVD (sometimes locks before I get here)
11. (have tried sometimes) Uninstall nVidia drivers installed by Boot Camp
12. Reboot
13. Consistent locks
14. Start over, both trying a new Partition creation (delete old, expand Mac partition, recreate new partition via BCA or DU), or using existing partition
Some other details:
1. This environment seems to work fine via Parallels. I only appear to have locking issues if I try to boot natively.
2. The Boot Camp Drivers installs a bunch of driver crud for devices the machine does not have. Could this be causing an issue? Drivers that Windows is attempting to load and failing, thus causing issues?
3. I'm mainly trying to install x64 due to the 4GB of RAM -- could this be an issue with the Boot Camp Drivers and Windows x64?
4. I don't think this is a motherboard issue as the machine is completely stable otherwise -- I'd think that if it was a hardware failure, especially with the motherboard, I'd see other issues elsewhere..
Any ideas??? I'm pulling my hair out on this one. The machine is brand new (just got it Tuesday last week, just started using it this last weekend). My last MacBook Pro (previous model 13" MBP) took Windows 7 without a single hitch and ran smooth as butter.
Help?i just got some solution for this... dunno whether it will work for u all... anyone who got the same problem... try to press power button right on welcome screen after u type ur username and password.... or if u didnt put a password, u can press the power button right on the welcome screen... and then it will automatically to the lock state... and then u login again... the windows will appear... i work it on windows 7 64 bit... if u can login for that 1st time, for next time, u dont need to press the power button anymore... for me it works... XD
cheers...
gud luck for u all... =)
Message was edited by: conggg -
I tried unsuccesfully to upgrade the hard drive in my Early 2011 13" MacBook Pro to a 750GB 7200RPM hard drive. After several attempts with different hard drives I realized that the kernel panic that showed up was due to the lack of compatibility with the drives to the MacBook Pro. I had a Mid 2009 13" MacBook Pro that I did not have any issues with whatsoever. I sold that MacBook Pro and was able to upgrade to the brand new base model without any out of pocket cost. Upon purchase of the new 13" MBP I maxed out the RAM to the full 8GB. After 2 months of freezing, lockups, spinning rainbow wheels and having to force shutdown I tried one last ditch effort to see if a faster drive would help. After speaking with the Apple telephone reps and the Apple Store Genius Bar we discovered that Apple doesn't even offer the option of a 7200RPM drive on their website - a fact that I found quite disturbing. The concensus is that it is a power management issue that causes the incompatibility and the reason the drives are not offered on the 13" models. The problems I had were the end of the line for me. I just switched out that train wreck for the Early 2011 15" MacBook Pro base model. I got home and immediately installed the 750 GB 7200RPM Western Digital Scorpio Black hard drive and it was recognized within seconds. I'm back in business with gleeful abandon.
Sadly... they don't have all the answers. As someone who use to serve in the capacity (Mac Genius) it can definitely be a challenging position. You're "the voice" of Apple's service policy & procedures. Sounds like the person you spoke with got it wrong this time. It's definitely worth a follow up, because like I said, I've got a machine in my household that's living proof of compatibility between a 7200 RPM drive and 13" MBP (Early 2011).
Apple is very good about support documentation when there's incompatibility or unsupported configurations, the fact that there isn't one for 7200 RPM drives would tell me that the people/person you spoke with was misinformed.
I know I always appreciated when a customer made it known to me that I was wrong on something and supplied the right answer. I sure as heck don't have all the answers and if I can lead from my mistakes, well, I won't make them anymore. -
Restore from Time machine on new 13" Macbook Pro 2.8 i7 after replacing with OWC SSD
I have new 13" Macbook pro with Apple 256SSD. I am replacing with OWC 480GB 6GB SSD because out of space. When I bought machine I used time machine to restore from backup of other macbook pro. I simply held a key on keyboard at startup (dont remember key?) and it appeard to boot from the cloud to a screen where i selected time machine. Will it work the same this time or because I am replacing hard drive i have to create the USB key thing to restore from time machine? ie does apple have the restore from cloud capability only from their own drives?
You should consider restoring or migrating first only data that you absolutely need and want on the SSD. Then restore selectively.
On the latter, and in general on the topic Time Machine, here is good advice.
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