Discarded Print Job Junk/Virus --- Seems to be a regular problem

Bought a new HP Photosmart 7510 e-All-in-One Printer - C311. Love it so far. Registered for e-print, set-up a custom e-mail address and everything works fine from my g-mail account.
My wife tried sending a couple of different pictures, (at different times, in separate e-mails), and they never printed. She tried from her yahoo account and then again from her gmail account. I logged in to check the status, and all of them were discarded as junk/virus.
They are *.jpg files of just over 2MB in size. Searched through help and seemed to be an issue based on size or resolution.
Just to be sure, I had her send the file to me, I deleted the "FWD" from the subject line and her e-mail info from the body of the e-mail and send the very same photo from my gmail account... AND IT PRINTED FINE!!!
I've got the service setup to accept print jobs from anyone that knows the e-mail address, so there is NO REASON for the job to be rejected from her gmail or yahoo accounts...
What gives?

OK...
Read through a few more posts and trying a few more things.
Sent a regular e-mail with "Test" in the Subject and "Test" in the body.
It worked, but the email with the attachment got discarded as spam/virus again!
:-O
OH Crap! I just realized she had to use a new e-mail client from her phone due to issues with the installed client on her Android OS phone. It's called K-9...
The regular e-mail printed but anything with attachments gets dropped as spam/virus.
They're still yahoo.com and a gmail.com email addresses. so I don't know why it would be a problem, but I do remember seeing something about only certain e-mail clients being supported...
I'll need to get her to download the ePrint app for her phone... I can't use the app on my phone because there isn't enough resident memory and the app won't allow me to move it to the SD card...
Anyhow, at least she can forward regular e-mails.
Thanks

Similar Messages

Cancel scheduled print jobs

I want to cancel the disney automatic printing job and cant seem to find a way to do that.

Hi there,
You'll need to log into the e-print centre where you first setup the scheduled print delivery and cancel it from there.
Here is a link to some FAQ's around scheduled printing and how you can go about changing the settings.
"Although I work for HP, I'm speaking for myself and not on behalf of HP"
"Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

My ePrinter "DISCARDED" my email/print job

We've been sending regular emails to our printer, Subject: "Processing Form". This has been working smoothly, but today, out of the blue, our expected Processing Form didn't print out. I looked at the control panel for recent print jobs and found that this email had been "DISCARDED" as suspected spam or with a virus.
How can I prevent this from happening again with this trusted, internal email? (Ideally we won't have to restrict WHO can send emails to this printer so we don't limit our flexibility.)

Hi,
If you access your email in a browser, you can use the following commands.
Hold down the Ctrl key and press 0 ( Zero ) to return to the default size.
Hold down the Ctrl key and tap + to increase the size of the page.
Hold down the Ctrl key and tap - to reduce the size of the page.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Thunderbird won't print, even though Firefox will. Job queued, but seems to think printer is offline?

Thunderbird won't print, even though Firefox will. Print preview works fine. Job queued, but seems to think printer is offline? Port is not listed when look at print job. (USB connection) Wasn't getting an error message... job just never printed or leaves the queue. Restarting job does not help.
Setting details below.
Application Basics
Name: Thunderbird
Version: 24.4.0
User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:24.0) Gecko/20100101 Thunderbird/24.4.0
Profile Folder: Show Folder
(Local drive)
Application Build ID: 20140316131045
Enabled Plugins: about:plugins
Build Configuration: about:buildconfig
Crash Reports: about:crashes
Memory Use: about:memory
Mail and News Accounts
account1:
INCOMING: account1, , (pop3) mail.comcast.net:110, alwaysSTARTTLS, passwordCleartext
OUTGOING: smtp.comcast.net:587, alwaysSTARTTLS, passwordCleartext, true
account2:
INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
Extensions
Test Pilot for Thunderbird, 1.3.9, true, [email protected]
Important Modified Preferences
Name: Value
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.disk.smart_size_cached_value: 358400
extensions.lastAppVersion: 24.4.0
font.name.monospace.el: Consolas
font.name.monospace.tr: Consolas
font.name.monospace.x-baltic: Consolas
font.name.monospace.x-central-euro: Consolas
font.name.monospace.x-cyrillic: Consolas
font.name.monospace.x-unicode: Consolas
font.name.monospace.x-western: Consolas
font.name.sans-serif.el: Calibri
font.name.sans-serif.tr: Calibri
font.name.sans-serif.x-baltic: Calibri
font.name.sans-serif.x-central-euro: Calibri
font.name.sans-serif.x-cyrillic: Calibri
font.name.sans-serif.x-unicode: Calibri
font.name.sans-serif.x-western: Calibri
font.name.serif.el: Cambria
font.name.serif.tr: Cambria
font.name.serif.x-baltic: Cambria
font.name.serif.x-central-euro: Cambria
font.name.serif.x-cyrillic: Cambria
font.name.serif.x-unicode: Cambria
font.name.serif.x-western: Cambria
font.size.fixed.el: 14
font.size.fixed.tr: 14
font.size.fixed.x-baltic: 14
font.size.fixed.x-central-euro: 14
font.size.fixed.x-cyrillic: 14
font.size.fixed.x-unicode: 14
font.size.fixed.x-western: 14
font.size.variable.el: 17
font.size.variable.tr: 17
font.size.variable.x-baltic: 17
font.size.variable.x-central-euro: 17
font.size.variable.x-cyrillic: 17
font.size.variable.x-unicode: 17
font.size.variable.x-western: 17
mail.openMessageBehavior.version: 1
mail.winsearch.firstRunDone: true
mailnews.database.global.datastore.id: 3e3245e7-bdfc-4ebf-98fb-abc47a5f973
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1395283212
places.history.expiration.transient_current_max_pages: 104858
plugin.importedState: true
print.printer_Brother_MFC-9970CDW.print_bgcolor: false
print.printer_Brother_MFC-9970CDW.print_bgimages: false
print.printer_Brother_MFC-9970CDW.print_colorspace:
print.printer_Brother_MFC-9970CDW.print_command:
print.printer_Brother_MFC-9970CDW.print_downloadfonts: false
print.printer_Brother_MFC-9970CDW.print_duplex: 0
print.printer_Brother_MFC-9970CDW.print_edge_bottom: 0
print.printer_Brother_MFC-9970CDW.print_edge_left: 0
print.printer_Brother_MFC-9970CDW.print_edge_right: 0
print.printer_Brother_MFC-9970CDW.print_edge_top: 0
print.printer_Brother_MFC-9970CDW.print_evenpages: true
print.printer_Brother_MFC-9970CDW.print_footercenter:
print.printer_Brother_MFC-9970CDW.print_footerleft:
print.printer_Brother_MFC-9970CDW.print_footerright:
print.printer_Brother_MFC-9970CDW.print_headercenter:
print.printer_Brother_MFC-9970CDW.print_headerleft:
print.printer_Brother_MFC-9970CDW.print_headerright:
print.printer_Brother_MFC-9970CDW.print_in_color: true
print.printer_Brother_MFC-9970CDW.print_margin_bottom: 0.5
print.printer_Brother_MFC-9970CDW.print_margin_left: 0.5
print.printer_Brother_MFC-9970CDW.print_margin_right: 0.5
print.printer_Brother_MFC-9970CDW.print_margin_top: 0.5
print.printer_Brother_MFC-9970CDW.print_oddpages: true
print.printer_Brother_MFC-9970CDW.print_orientation: 0
print.printer_Brother_MFC-9970CDW.print_page_delay: 50
print.printer_Brother_MFC-9970CDW.print_paper_data: 1
print.printer_Brother_MFC-9970CDW.print_paper_height: 11.00
print.printer_Brother_MFC-9970CDW.print_paper_name:
print.printer_Brother_MFC-9970CDW.print_paper_size_type: 0
print.printer_Brother_MFC-9970CDW.print_paper_size_unit: 0
print.printer_Brother_MFC-9970CDW.print_paper_width: 8.50
print.printer_Brother_MFC-9970CDW.print_plex_name:
print.printer_Brother_MFC-9970CDW.print_resolution: 93725024
print.printer_Brother_MFC-9970CDW.print_resolution_name:
print.printer_Brother_MFC-9970CDW.print_reversed: false
print.printer_Brother_MFC-9970CDW.print_scaling: 0.90
print.printer_Brother_MFC-9970CDW.print_shrink_to_fit: false
print.printer_Brother_MFC-9970CDW.print_to_file: false
print.printer_Brother_MFC-9970CDW.print_unwriteable_margin_bottom: 0
print.printer_Brother_MFC-9970CDW.print_unwriteable_margin_left: 0
print.printer_Brother_MFC-9970CDW.print_unwriteable_margin_right: 0
print.printer_Brother_MFC-9970CDW.print_unwriteable_margin_top: 0
print.printer_Brother_MFC-9970CDW_Printer.print_bgcolor: false
print.printer_Brother_MFC-9970CDW_Printer.print_bgimages: false
print.printer_Brother_MFC-9970CDW_Printer.print_colorspace:
print.printer_Brother_MFC-9970CDW_Printer.print_command:
print.printer_Brother_MFC-9970CDW_Printer.print_downloadfonts: false
print.printer_Brother_MFC-9970CDW_Printer.print_duplex: 0
print.printer_Brother_MFC-9970CDW_Printer.print_edge_bottom: 0
print.printer_Brother_MFC-9970CDW_Printer.print_edge_left: 0
print.printer_Brother_MFC-9970CDW_Printer.print_edge_right: 0
print.printer_Brother_MFC-9970CDW_Printer.print_edge_top: 0
print.printer_Brother_MFC-9970CDW_Printer.print_evenpages: true
print.printer_Brother_MFC-9970CDW_Printer.print_footercenter:
print.printer_Brother_MFC-9970CDW_Printer.print_footerleft:
print.printer_Brother_MFC-9970CDW_Printer.print_footerright:
print.printer_Brother_MFC-9970CDW_Printer.print_headercenter:
print.printer_Brother_MFC-9970CDW_Printer.print_headerleft:
print.printer_Brother_MFC-9970CDW_Printer.print_headerright:
print.printer_Brother_MFC-9970CDW_Printer.print_in_color: true
print.printer_Brother_MFC-9970CDW_Printer.print_margin_bottom: 0.5
print.printer_Brother_MFC-9970CDW_Printer.print_margin_left: 0.5
print.printer_Brother_MFC-9970CDW_Printer.print_margin_right: 0.5
print.printer_Brother_MFC-9970CDW_Printer.print_margin_top: 0.5
print.printer_Brother_MFC-9970CDW_Printer.print_oddpages: true
print.printer_Brother_MFC-9970CDW_Printer.print_orientation: 0
print.printer_Brother_MFC-9970CDW_Printer.print_page_delay: 50
print.printer_Brother_MFC-9970CDW_Printer.print_paper_data: 1
print.printer_Brother_MFC-9970CDW_Printer.print_paper_height: 11.00
print.printer_Brother_MFC-9970CDW_Printer.print_paper_name:
print.printer_Brother_MFC-9970CDW_Printer.print_paper_size_type: 0
print.printer_Brother_MFC-9970CDW_Printer.print_paper_size_unit: 0
print.printer_Brother_MFC-9970CDW_Printer.print_paper_width: 8.50
print.printer_Brother_MFC-9970CDW_Printer.print_plex_name:
print.printer_Brother_MFC-9970CDW_Printer.print_resolution: 93725024
print.printer_Brother_MFC-9970CDW_Printer.print_resolution_name:
print.printer_Brother_MFC-9970CDW_Printer.print_reversed: false
print.printer_Brother_MFC-9970CDW_Printer.print_scaling: 1.00
print.printer_Brother_MFC-9970CDW_Printer.print_shrink_to_fit: false
print.printer_Brother_MFC-9970CDW_Printer.print_to_file: false
print.printer_Brother_MFC-9970CDW_Printer.print_unwriteable_margin_bottom: 0
print.printer_Brother_MFC-9970CDW_Printer.print_unwriteable_margin_left: 0
print.printer_Brother_MFC-9970CDW_Printer.print_unwriteable_margin_right: 0
print.printer_Brother_MFC-9970CDW_Printer.print_unwriteable_margin_top: 0
Graphics
Adapter Description: Intel(R) HD Graphics 4000
Vendor ID: 0x8086
Device ID: 0x0166
Adapter RAM: Unknown
Adapter Drivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
Driver Version: 8.982.6.0
Driver Date: 8-1-2012
Direct2D Enabled: Blocked for your graphics driver version.
DirectWrite Enabled: false (6.2.9200.16581)
ClearType Parameters: ClearType parameters not found
WebGL Renderer: false
GPU Accelerated Windows: 0
AzureCanvasBackend: skia
AzureFallbackCanvasBackend: cairo
AzureContentBackend: none
JavaScript
Incremental GC: 1
Accessibility
Activated: 1
Prevent Accessibility: 0
Library Versions
Expected minimum version
Version in use

gabri21 wrote: I have a very similar problem with my PSC1510 but only the colour cartridge light is blinking. I am also unable to find any useful information to set up printing in back up mode. Can anyone assist in resolving this problem for us?
With only one cartridge light blinking I would suspect the cartridge, they do rarely fail (much more often for reman cartridges, see here). Clean the cartridge contascts as shown here. If that fails and the cartridge is an original HP then check the warranty date as shown here. If the cartridge is in warranty return it to your dealer for a warranty replacement.
The printer will automatically switch to backup mode if the black (or color in some printers) cartridge is removed. I do not know if this works with the PSC 1510, some all-in-on devices insist on having both cartridges present.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Any way to get more than 100% zoom on print jobs when printing multiple pages?

I know how to increase the size of a print job, when I am printing one page at a time. But when I go to print 2 pages at once (the multiple page print function), there are always large margins around the page. I'm ok with saving paper and printing up two pages, but it seems silly to see small print and wide blank margins. Is there any way to increase the print zoom, when printing multiple pages per sheet of paper?

I once overshot the limit by marking too many photos to fit within 99 pages, but I could never figure out how to fool the application and had to give up trying to add those 14 extra photos.
I asked a friend (who practically lives in Terminal) if he had any way of modifying that limit, but he reminded me that if their printing services are set up to bind books and bill for only 99 pages, fooling the application might be useless if the service only prints me a 99 page book and discards the additional pages.
I can understand that you wouldn't want to let people print 1000 page books, but I sent feedback anyway to allow me to increase the limit. Anyone know of any service that lets you print beyond iPhoto's limits?

CS4 : unable to print / stops printer / halts print job on Fuji Xerox c2255

Morning,
This discussion posting may or may not have some relevance to my previous posting, CS4 : memory leak errors (?) in Os X console log
I am working on a clients workstation and they are having a few problems. Specific hardware and software details are at the bottom of this posting.
THE PROBLEM
The problem is that I can not seem to print from CS4. The problem seems to be specifically Adobe CS4 related as I will explain below.
From the end user perspective, the CS4 suite appears to function normally with one exception - CS4 will not print. In the below example, I am referring to mainly Adobe Acrobat CS4 and InDesign CS4 as these are the programs that they use the most. The artist can still work with all the CS4 applications - opening new or existing indesign/acrobat documents, adding text, import, export, create pdfs, saving to same name or new name, etc... but they can't print out to a printer (Fuji Xerox c2255). For example, using InDesign, the artist can open an existing Indesign document and make changes to the Indesign document. She can save the document using the same name or a new name, but when she attempts to print the Indesign document, the document will not printed. If she saves the file as a pdf and using Acrobat to open the pdf and attempts to print the document, it will not print. BUT, if she uses preview to open the document and attempts to print, then it WILL print.
When attempting to print, the following happens,
- in acrobat CS4 or Indesign CS4, choose 'Print'
- choose A4 or A3 format
- click print
The job processes and is set to the printer spool as per normal. About a couple of second later, after the processing is done, the Printer Queue starts jumping up and down in the dock. Open up the printer queue, shows the following message 'Printer has stopped'. The job is present in the printer queue list. Restart the Printer, and restart the job, and then about 5 seconds later, the message appears again, 'Printer has stopped'. This continues ad nauseum until the job is manually deleted from the queue. No print outs.
PRINTER or PRINTER DRIVER
I have installed and uninstalled the printer driver half a dozen times. I have source the driver from different locations (US, Asia and Australia). In all three cases,the Fuji Xerox printer drivers look identical (I've opened them up in text edit). Every other application, on the Mac, appears to access the printer without any problems -Office 2008 ( Word, Excel), Preview, Text Edit, Text Wrangler, Mail, etc can all address the printer and print to the printer without any problems. Using any of these programmes, I can access all the functionality of the printer (A4 in Tray 1, A3 in Tray 2, Levels of the inks, etc) via the driver. When I installed the generic printer drive, I have no access to any of the Fuji Xerox Printer functionality. This leads me to think that the Fuji Xerox printer driver is not the problem.
Interestingly, using Apple's Preview, I can print any existing Acrobat documents without any problems - in either A4 or A3. However, if I attempt to print the SAME Acrobat document from Acrobat CS4, it will not print.
USE 'PRINTER DRIVER' option rather then choosing paper size.
I read in another posting, in the Adobe forum, of a similar problem with Duplex printing - if the the paper size is manually set (A3/A4) in the 'print document options', printers do not print duplex. The answer seemed to be instead of manually choosing the paper size (A4/A3), allow CS4 to determine the paper size. So, in the 'print document' dialog option, one should choose 'use printer driver' instead of specifying A3 or A4. An explanation suggested that the print engine refers to the printer driver to find out what options are availible and then CS4 chooses what size it wants to send the print job to. Forcing CS4 seems to stop duplex printing from working.
I will look at this suggestion next week when I return to the site.
NETWORK PRINTER
The fuji Xerox c2255 is a network printer. Both Mac Pro and printer have a fixed IPs. I have eliminated the network as a problem, by running a network cable directly from Mac Pro ethernet port to Fuji Xerox ethernet port. I can ping the printer directly from the Mac Pro; I can see the printer from the Mac. I can print directly to the printer from the Mac, using Text edit or any other application EXCEPT CS4. CS4 will not print.
CLIENT HAS UPDATED ALL DOCUMENT FILES TO CS4 via INX
I have since been informed that a staff member had (recently) updated all the documents to CS4 via INX. I wonder if this anything to do with the problems ? Unfortunately, I don't have any 'old' documents to test with. I wonder if the conversion process had 'modified' the pdf wrapper in some way ? I have tested this in the following manner - I opened a 'updated' CS4 document in Indesign CS4. If I try to print straight out of CS4, then the above problem occurs (i.e. the document will not print as descibed above). BUT, if I copy all the contents - from the updated CS4 document - and paste the contents directly into a NEWLY created document, then it WILL print.
UNINSTALL CS4 AND REINSTALL
Yes, this has been done three times so far with no further improvement. Each time, the steps that I have taken are as follows,
- repaired disk permissions.
- fsck in single user mode to confirm directory structure is fine
- uninstalled CS4 using the uninstaller.
- manually searched and remove any file, folder, cache that has the word 'adobe' in it from both User account, System Library and Library.
- used Onyx manual and automatic functions to clear all logs, font caches, spotlight databases, kernal caches, etc, etc
- ZapRAM Cmmd-Option-P-R (wait for start up chime 3 times)
- fsck again
- start Mac in Safe mode
- reinstalled CS4 from media (see version above)
- Following reinstallation, restarted mac as per normal.
- run Disk Utility to repair permissions
I have tried printing an existing CS4 document file with a freshly installed CS4 suite - directly from the media file (will not print). And I have attempted to print a CS4 document file after applying all updates (will not print) Neither approach improves the situation.
USE CS3
This has been considered but as the client(s) have already done the conversion of all their documents to the CS4 format using INX, then they are really committed to working with CS4. What I am attempting to do at this time is to find out WHY CS4 is doing what it is doing, and if there is a fix to this problem. If there is no fix, then I know I should use a different approach.
I am posting this message in the hope that someone may have already come across this problem or perhaps may be able to spot something that I have overlooked. This problem has really got me stumped - I have had experience with Adobes products since Photoshop 1.0 (1990s / Pre-CS1) but never had a problem as annoying or time consuming as this one - this is a dousy. I have lodged a case number with Adobe Technical Support.
Thank you for taking the time to read this longish posting. I would be most grateful for any feedback solutions, or suggestions.
Have a wonderful weekend.
Thank you,
Fred
Workstation specs are as follows,
MACINTOSH MODEL (Intel) 8 core - new model Mac Pro; just 1 month old.
Model Name: Mac Pro
Model Identifier: MacPro4,1
Processor Name: Quad-Core Intel Xeon
Processor Speed: 2.26 GHz
Number Of Processors: 2
Total Number Of Cores: 8
L2 Cache (per core): 256 KB
L3 Cache (per processor): 8 MB
Memory: 6 GB
SMC Version (system): 1.39f5
SMC Version (processor tray): 1.39f5
System Version: Mac OS X 10.5.7 (9J61)
ADOBE CS4 VERSION - Installed from media. No updates applied (but have already done with with an earlier installation)
Adobe Acrobat Pro 9.0 v9.0.0, Adobe Bridge CS4 v3.0.0.464, Dreamweaver CS4 v10.0.0.4117, Adobe Flash CS4 v10.0.0.544, Adobe InDesign 6.0.3.557, Adobe Media Encoder CS4 v4.0, Adobe Media Player v.11, Adobe Photoshop CS4 v11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]), Adobe Updater 6.0.1.1464

Try resetting the printer subsystem.

Initial Print jobs 'communication error with device'. Pause and restart job

So, I have an odd variant of the Leopard print problem; on 3 separate systems.
When I print to an HP Photosmart C7180, which setup fine, which I can scan to fine, the print job throws an error :error communicating with device, switch on and off' and so forth. It does that from any app, and consistently. I am printing via bonjour, the printer is networked, but on a static IP.
To fix this EVERY-TIME I PAUSE printer, then start printer again. It immediately starts working, consistently until I sleep, log out, or don't print for a while.
This seems to be some timeout issue or such. I tried IP printing, but no difference.
Resetting the print system also did not help.
It's not catastrophic but sooo annoying. Any input appreciated!
Thx,
Dan

Hello SunnygirlQ. Welcome to the Apple Discussions!
Unfortunately, not all USB printers are compatible with AirPort base stations. In addition, the AirPort's USB port does not support the "advanced" printer functions, like scanning, copying or faxing, of multi-function printers.
To see if your printer is compatible, take a look at this iFelix Unofficial AirPort Printer Compatibility link.
If your printer isn't listed, it doesn't necessarily mean it won't work, but simply that it has not been verified. iFelix also provides the following workaround for printers not on the list that would certainly be worth a try.
Also you can try this Apple Tech Support article to see if it will help:
o Printer troubleshooting for AirPort Extreme and AirPort Express
I assume that this printer works just fine when it is connected directly to your Mac ... correct? If so, has it worked when connected to the AX in the past ... or has it always had this problem? If it did work correctly before, did you do any updates, especially to the AX, recently?

Eventing and Print Jobs

Hey all! I am attempting to write a script that will collect information about print jobs on a print server and write the data to a database. I am trying to get data on print job owner, printer name, whether it was color or grayscale, number of pages and
number of copies.
I am running into a problem finding a method to collect events for print jobs. I have attempted to subscribe to creation and modification events of the Win32_PrintJob class, which is ok but doesn't seem very accurate about details like pages printed
and color/grayscale. I next attempted to respond to these events by using Get-WinEvent each time the event fires and then using the JobId property of the event to scan the PrintService log for matching 307 and 805 events. However, I have found that the Win32_PrintJob
JobId does not seem to match the document id in the event log entries.
I scrapped that idea and instead attempted to collect .NET events for the NTEventLog class but this only seems to work with the traditional logs such as system, security and application.
I suppose I could just scan the event logs on a regular basis and collect print job information that way, but I was really looking to collect and log this info in real time rather than just looping every so often. Has anyone else tried eventing for any of
these classes? Is it possible there is another .NET class I could subscribe to that would provide me with details of incoming print jobs? Am I going about this entirely the wrong way?
Thanks!

Hi Matt,
Maybe you can try the .NET class for printing:
Function Get-PrintJobs
<#
.SYNOPSIS
Return the list of jobs on the current printer
.DESCRIPTION
This function returns a list of pending jobs on the specified print server for a given queue
.PARAMETER ComputerName
Name of the print sever
.PARAMETER Name
Name of the print queue
.EXAMPLE
Get-PrintJobs -ComputerName ps -Name HPLJ5000
.LINK
http://scripts.patton-tech.com/wiki/PowerShell/PrintServerManagement#Get-PrintJobs
#>
Param
$ComputerName,
$Name
Begin
$Host.Runspace.ThreadOptions = "ReuseThread"
if ((Get-WmiObject -Class Win32_OperatingSystem).OSArchitecture -eq '64-bit')
$SystemPrinting = Get-ChildItem "$($env:systemroot)\assembly\GAC_64\System.Printing"
$SystemPrintingFile = Get-ChildItem -Name "*system.printing*" -Recurse -Path $SystemPrinting.FullName
$SystemPrintingFile = "$($SystemPrinting.FullName)\$($SystemPrintingFile)"
else
$SystemPrinting = Get-ChildItem "$($env:systemroot)\assembly\GAC_32\System.Printing"
$SystemPrintingFile = Get-ChildItem -Name "*system.printing*" -Recurse -Path $SystemPrinting.FullName
$SystemPrintingFile = "$($SystemPrinting.FullName)\$($SystemPrintingFile)"
$ErrorActionPreference = "Stop"
Try
Add-Type -Path $SystemPrintingFile
$PrintServer = New-Object System.Printing.PrintServer("\\$($ComputerName)")
$PrintQueue = $PrintServer.GetPrintQueue($Name)
$PrintJobs = $PrintQueue.GetPrintJobInfoCollection()
Catch
Write-Error $Error[0].Exception
Break
Process
End
Return $PrintJobs
Refer to:
A print management library
If there is anything else regarding this issue, please feel free to post back.
If you have any feedback on our support, please click here.
Best Regards,
Anna Wang

Hp color laserjet cp2025 goes into cleaning/calibration in the middle of print job.

HP Color LaserJet CP2025dn will be printing and suddenly stop and go into either a cleaning or calibration routine for no apparent reason. This will last 5-10 minutes and then the print job will resume. They will do this sometimes 2-3 times a day. I provide IT support for a medium business, we are an all HP print shop, I have a lot of other models of color and mono LaserJets and no other model does this to my knowledge. We have 3 CP2025dns and they all do it and it's driving our execs mad and I'm being asked to replace them. Can you do anything to help me save the day? Thanks.

This seems to be a commercial product. For the best chance at finding a solution I would suggest posting in the forum for HP Business Support!
You can find the Commercial Laserjet board here:
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

HP Laserjet 2100m endless printing with no print job loaded

I sent a print job to the wrong printer. Then I deleted that print job and re-send the print job to the HP Laserjet 2100m. It prints a line of garbage at the top of the page and feeds it through, then it continues doing that endlessly. I've even rebooted the PC, but whenever I turn on the printer it continunes just as before. There isn't even a print job in the que. What can I do to fix this? Thanks.

This seems to be a commercial product. For the best chance at finding a solution I would suggest posting in the forum for HP Business Support!
You can find the Commercial Laserjet board here:
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

Problems with stopped HP Print Jobs on Mac OS 10.5.

I have several Mac Stations with different Mac OS X versions (Mac OS X 10.5-10.7) and bought 2 HP Laser Printers:
- HP LaserJet Pro 400 M401dw
- HP LaserJet Pro 200 M276nw
After installing the HP Driver SW on all Mac Stations I changed then on the Printers the dynamic IP address to static ones. The printing didnt work anymore from the Mac Stations. I re-installed all Driver SW on every Mac Station. Then Printing worked on every Mac, except only on the Mac OS X 10.5. Station the Print Jobs were always stopped after any Print attempt.
This appeared on the Mac OS X 10.5. Machine in the Printer Spooler Job Message Window and within the error_log File content:
- can't create PictWPSDoc from `/private/var/spool/cups/xxx'.ERROR during execution of pictwpstops. Error number -9783
As it seems like problems existed with file permissions I ran a complete Disk Utility File Permission Repair. Then another reinstall of the HP Driver Packages. - Still the same failures with stopping Print Jobs.
Then I read the README file of the Installation Package. And the quite simple solution was:
DE-INSTALL the HP Driver SW FIRST (with the HP Deinstallator), BEFORE RE-INSTALLING the HP Driver SW again.
So I did this, then no Print Jobs were stopped anymore and both Printer are happily printing.
The conclusion is, I guess, Mac 10.6..10.7 does not have problem with multiple re-installation of the HP driver SW. Only the Mac OS 10.5. did NOT work anymore after another reinstall of the Driver SW Package, and without de-installing it properly. The bottom line is to de-install the driver SW (and maybe disk repair) properly BEFORE another insallation wants to be done. This however solved my printing problems on the Mac OS X 10.5. machine.

Hi,
Please follow the link below :
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=...
I work for HP but my posts and replies are my own.
Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"

Network Print Jobs Always Get Stuck in Queue

Hello,
I have, perhaps, the most frustrating problem on the planet. In my home network, I have a HP Color LaserJet 2600n connected to my main PC, with 2 other PC's on the network. All 3 run Windows 7. Printing from my main PC works fine, but if I try to print over the network, the print job always gets stuck in the queue. I can see it stuck in the queue on my main PC, but I can't do anything about it. I can't delete it, nothing. If I restart the spooler, then it magically prints and clears the queue, but it's annoying to have to do that all the time. I've reinstalled the drivers several times to no avail. Tips?
RPGillespie

I have a similar problem, I have a directly connected 1300 and a network P3015. The 1300 is connected via USB, the 3015 is connected by RJ45 cable right to the router. Both printers have their print queues get stuck, but only from my HP Pavilion Elite HPE running HP-installed Windows 7. All the other machines in the office can use the 3015 printer perfectly well. One is an older Pavilion using XP-Pro, another is a Dell using XP-Pro and the third is a Lenovo laptop using Windows 7. All our toners are not refills (seems like a stupid suggestion that the toner cartridge could cause a queue to lock up). The problem is definitely between my machine and the HP printers. I have a Brother printer and a couple of Seiko/Epson printers that all work perfectly fine.
Rebooting several times a day is getting old.

Network Print Jobs Stuck in Queue

Hello,
I have, perhaps, the most frustrating problem on the planet. In my home network, I have a HP Color LaserJet 2600n connected to my main PC, with 2 other PC's on the network. All 3 run Windows 7. Printing from my main PC works fine, but if I try to print over the network, the print job always gets stuck in the queue. I can see it stuck in the queue on my main PC, but I can't do anything about it. I can't delete it, nothing. If I restart the spooler, then it magically prints and clears the queue, but it's annoying to have to do that all the time. I've reinstalled the drivers several times to no avail. Tips?
RPGillespie

I have a similar problem, I have a directly connected 1300 and a network P3015. The 1300 is connected via USB, the 3015 is connected by RJ45 cable right to the router. Both printers have their print queues get stuck, but only from my HP Pavilion Elite HPE running HP-installed Windows 7. All the other machines in the office can use the 3015 printer perfectly well. One is an older Pavilion using XP-Pro, another is a Dell using XP-Pro and the third is a Lenovo laptop using Windows 7. All our toners are not refills (seems like a stupid suggestion that the toner cartridge could cause a queue to lock up). The problem is definitely between my machine and the HP printers. I have a Brother printer and a couple of Seiko/Epson printers that all work perfectly fine.
Rebooting several times a day is getting old.

How do I cancel a print job from my computer to my HP Photosmart 7510. Touchscreen is unavailable.

HP Photosmart 7510 All-in-One CQ877a Model C3112; Operating system Windows Vista 64-bit.
Can't find how to easily cancel a print job. The touch screen is unavailable during the printing process (just shows the HP icon spinning around during the print process). There isn't a "cancel" button or touch area to cancel. We're wasting ink and paper by not being able to cancel jobs easily. Read the 24-page manual and it doesn't mention it. Looked on line for an answer, can't seem to locate one. Can always go to Start, Printers, and select the printer and then cancel from within there, but by then, the job is finished.

There should be a cancel button (X) on the printer. Check out the pic below taken from page 7 of the User manual for your printer:
http://goo.gl/mW7Fy
Alternately, instead of going the Start button route, did you check out the Final tip at the bottom of the article?
"Final Tip (Shortcut)
Before using the method above to open the print queue, look for the printer icon in the notification area. If you see it, double-click it to bring up the print queue. "
If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution

Acrobat 9 - Save PDF as Optimized leading to blurry print jobs

Hi, I am looking for some insight into PDF's with optimized savings. I had a print job recently where some pages came out blurry and some pages did not. The previous job I did had no issues but the files files took a long time to send. SO this time I thought I would use the optimize option in Acrobat 9 to make the files smaller to send. I had the client check the quality on their end and of course the screen resolution was fine. What I am after is an answer to if the reason for some of the pages printing blurry was because of the optimize option I used when I sent them. From what I have quickly researched it seems that optimize does lead to blurry images. But if so then why did msot of the pages come out clean an d crisp and some of them come out blurry. Is that normal in this case? I am saving my PDF's originally from InDesign CS5 with printers marks and bleed. This is what I sent the first time but of course like I said this time I saved them as optimized in Acrobat 9. It is the only thing I can think of to cause the blurry printing. Is it solely due to the save setting or could it be that the printers Acrobat version was earlier tham ine and this caused troubles? Appreciate any insight so I can avoid this again.

All pages were ready for high quality print - all imiages were at least 250dpi, most were 300dpi. All fine for quality print.
Optim was just standard which I should have changed. ANy idea why some pages were blurry and others weren't? <- Nothing to do with original resolution since they were all fine as stated above.
edit: Just got my own copy of the job. It's not really bluriness, it's more that all the fonts have a slight fuziness around them. Has to be from the optim save I did, but still weird that not every supplied PDF turned out like that. Each PDF I get I make sure open in PS and make sure they are CMYK then save as an .eps and then use Adobe Distiller to open the .eps and save again (to make sure no fonts bomb on the printers side). This does not cause loss of info, so it's only the optim save which I should have insisted on only being used a digital proofing PDF and not to send.

Discarded Print Job Junk/Virus --- Seems to be a regular problem

Similar Messages

Maybe you are looking for