Disk utility not responding

Hello. I've got a MacBook Pro which my daughter turned off and on badly resulting in a grey screen. Followed instructions for that issue and have got to installing the disc utility DVD which came with the mac. Clicked on the hard drive and then 'first aid' and it seemed to be responding. After a couple of hours of this, checked it and it said 'volume repair complete' and 'updating boot support partitions for the volume as required'. Because it seemed to have taken so long to get to this point, I clicked on 'stop repair' and now it won't give me any other option. Have tried 'quit disk utility' but I back tracked after it warned me that operations were still in progress and I could make it non operational. There is a red message saying 'stopped by user' .
What to do? Help please.

'volume repair complete' and 'updating boot support partitions for the volume as required'.
Drive was fixed.
Looks like you got impatient, but if "stopped by user" appeared last, then it should be fine.
Your gray screen issue is likely caused by something else other than drive corruption.
Gray, Blue or White screen at boot, w/spinner/progress bar
..Step by Step to fix your Mac

Similar Messages

Time Capsule hangs at end of full backup, Disk Utility "not responding"

I'm running a Mid 2011 iMac 27" with OSX 10.8.4 and using a WiFi connected 3TB Time Capsule (4th Gen).
I've noticed that the Time Capsule seems to get stuck at the end of a full back-up (let's say 260 GB of 260 GB) and won't end, even after hours of being left alone.
When I mount the Time Capsule Sparse Disk Image Bundle and then try to run Disk Utility, Disk Utility is shown as "Gathering Information," but the Finder and Activity Monitor list Disk Utility as "not responding." (No disk information is shown in Disk Utility.) This happens both when I connect via WiFi to the Time Capsule and when I connect directly using an Ethernet cable. If I don't mount the Sparse Disk Image Bundle, Disk Utility works fine, immediately showing my iMac's Hard Drive, so it only happens when the Time Capsule Sparse Disk Image Bundle is mounted.
1. Is Disk Utility truly "not responding" or is it just taking forever to load because of the 3TB hard drive?
2. If it truly isn't responding, what can I do to see if the TC needs to be "repaired"?
3. What's going on with my TC that it hangs up at the end of a full backup?
Thanks.

thefliss wrote:
I see an occasional deep node traversal, but sounds like that can be normal.
Not normal, exactly, but TM's way of handling a problem. See below.
Aug 17 21:35:50 Erics-iMac.local fseventsd[48]: event logs in /Volumes/Time Machine Backups 1/.fseventsd out of sync with volume. destroying old logs. (86990 10 86991)
Aug 17 21:35:50 Erics-iMac.local fseventsd[48]: log dir: /Volumes/Time Machine Backups 1/.fseventsd getting new uuid:
Something went wrong with or on the TM drive (Time Capsule in your case), such as a power failure or abnormal disconnection, where OSX was unable to "close it out" properly, so is unsure if all the changes are in the File System Event Store. If you're not familiar with the Event Store, see the blue box in How Time Machine works its Magic for details (it's talking about the one on your internal HD, but OSX keeps one on every drive/partition and disk image, including your TC backups.)
Aug 17 21:36:07 Erics-iMac.local com.apple.backupd[1728]: Event store UUIDs don't match for volume: Macintosh HD
That's one of the causes of a deep traversal. The UUID (Universally Unique IDentifier, the long string of numbers and letters) for the Event Store on your internal HD doesn't match the one in TM's records from the previous backup, so it must do a deep traversal instead, comparing everything on your Mac to the latest (completed) backup.
Aug 17 21:42:09 Erics-iMac.local diskarbitrationd[22]: mds [39]:22019 not responding.
Aug 17 21:42:09 Erics-iMac.local diskarbitrationd[22]: fseventsd [48]:17923 not responding.
Aug 17 21:42:15 Erics-iMac.local fseventsd[48]: disk logger: failed to open output file /Volumes/Time Machine Backups 1/.fseventsd/0000000000362fde (No such file or directory). mount point /Volumes/Time Machine Backups 1/.fseventsd
Trouble talking to a disk. The first two probably involve the TC, the third one definitely does -- it's trying to create the new Event Store.
Aug 17 21:44:03 Erics-iMac.local com.apple.imfoundation.IMRemoteURLConnectionAgent[1789]: [Warning] Denying xpc connection, task does not have entitlement: com.apple.private.imcore.imremoteurlconnection (IMTransferAgent:1786)
Aug 17 21:44:03 --- last message repeated 1 time ---
Aug 17 21:44:03 Erics-iMac.local com.apple.imtransferservices.IMTransferAgent[1786]: [Warning] Remote loader crashed for request: <NSMutableURLRequest http://init-p01md.apple.com/bag>
Aug 17 21:44:03 Erics-iMac.local com.apple.imtransferservices.IMTransferAgent[1786]: [Warning] Bag loading failed! Error (__kIMRemoteURLConnectionErrorDomain:-1): The operation couldn’t be completed. (__kIMRemoteURLConnectionErrorDomain error -1.) (null)
Out of my comfort zone, but sure looks like some sort of connection problem . . . with something.
Aug 17 21:48:08 Erics-iMac.local com.apple.backupd[1728]: Deleted 3 backups containing 299.76 GB total; 300.65 GB now available, 209.78 GB required
TM did (finally) connect, figured out how much sp it needed, and started deleting old backups to make room. Since it did, actual copying would have started just after that was sent.
Aug 17 22:07:03 Erics-iMac.local com.apple.SecurityServer[15]: Session 100018 created
Aug 17 22:07:06 Erics-iMac.local ScopedBookmarkAgent[1853]: CFURLCreateByResolvingBookmarkData failed with error [Error Domain=NSCocoaErrorDomain Code=4 "The file doesn’t exist."].
Aug 17 22:07:08 --- last message repeated 7 times ---
Aug 17 22:07:08 Erics-iMac.local QuickTime Player[1845]: It does not make sense to draw an image when [NSGraphicsContext currentContext] is nil. This is a programming error. Break on void _NSWarnForDrawingImageWithNoCurrentContext() to debug. This will be logged only once. This may break in the future.
Aug 17 22:08:37 Erics-iMac.local WebProcess[1866]: objc[1866]: Object 0x7fec4841c8c0 of class NSUserDefaults autoreleased with no pool in place - just leaking - break on objc_autoreleaseNoPool() to debug
Aug 19 16:35:11 Erics-iMac.local mds[39]: (/)(Warning) IndexQuery in bool preIterate_FSI(SISearchCtx_FSI *):Throttling inefficient file system query
Most of that is also out of my area, but doesn't seem related to the TC or backups.
Hard to tell so far, but it looks like problem is on your network, or power, or with the TC. Trying backups to a directly-connected external HD would be a quick way to confirm that, and especially if these are your only backups, a wise thing to do anyhow.
It's always prudent to keep "secondary" backups, more so if your main ones are on a network, and especially if there's the slightest doubt about them. See Time Machine - Frequently Asked Question #27 for more info and some suggestions.
And/or, start through the list in the green box in #D2 of Time Machine - Troubleshooting.

Copy to disk utility not working right

My disk utility not work like it used to, it does not show up a disk when I put it in the drive. And I can't copy to disk anymore. A blank disk shows up as a removeable drive instead of a blank disk on the disk utility...??? I need to fix this so I can back-up my files and free up some space, help please?
Dual 1.42 GHz PowerPC G4 Mac OS X (10.3.9) 2MB L3 cache per procesor 1.5 GB DDR SDRAM extra 250G HD

Hi-
The last time I saw a similar problem to yours, he was also running Panther. I advised reinstalling the 10.3.9 combo update, and his woes were gone.
http://www.apple.com/support/downloads/macosxcombinedupdate1039.html
Another thought is to check System Preferences/CD's & DVD'S, and check your selection nuder "When you insert a blank CD" (or DVD).
Running Disk Utility from the install disk, and repairing permissions is also another possible fix.
G4 AGP(450)Sawtooth Mac OS X (10.4.8) 2ghzPPC,1.62gbSDRAM, ATI9800, DVR-109,(IntHD)120&160,LaCie160,23"Cinema Display

OS X Disk Utility not recognizing Seagate 3TB drive in dock

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OS X Disk Utility not recognizing Seagate 3TB drive in dock
Been scouring the webs and can't quite figure this one out.
I just purchased a Seagate 3TB drive intending on using it for Backup.
Ended up plugging it into a dock and couldn't get it to show up in Disk Utility..
Interesting enough, I plugged this into an HP laptop and it displays just fine.
Anyone know the solution?
OS X 10.10 Yosemite, MacBook Pro (Retina, 15-inch, Early 2013)
Hardware Overview:
Model Name: MacBook Pro
Model Identifier: MacBookPro10,1
Processor Name: Intel Core i7
Processor Speed: 2.6 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 6 MB
Memory: 16 GB
Boot ROM Version: MBP101.00EE.B05
SMC Version (system): 2.3f36

I hooked my internal as an external up to my Mom's Macbook Pro and it recognized my HD. I'm thinking it is something internal with the hook-up, which is awesome, because maybe I can actually fix it!!!! Any thoughts?

Disk Utility Stops Responding

I'm running Mountain Lion on a mid-2012 MBP. I'm finding that Disk Utility will open and work fine for a period just after a reboot, but then it will stop responding for no apparent reason. It happens consistently every time. Has anybody heard of this? Please help! Many thanks.

1. This comment applies to malicious software ("malware") that's installed unwittingly by the victim of a network attack. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the victim's computer. That threat is in a different category, and there's no easy way to defend against it. If you have reason to suspect that you're the target of such an attack, you need expert help.
If you find this comment too long or too technical, read only sections 5, 6, and 10.
OS X now implements three layers of built-in protection specifically against malware, not counting runtime protections such as execute disable, sandboxing, system library randomization, and address space layout randomization that may also guard against other kinds of exploits.
2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user, but internally Apple calls it "XProtect." The malware recognition database is automatically checked for updates once a day; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
The following caveats apply to XProtect:
It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets.
It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
3. Starting with OS X 10.7.5, there has been a second layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't necessarily been tested by Apple, but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. That may not mean much if the developer lives in a country with a weak legal system (see below.)
Gatekeeper doesn't depend on a database of known malware. It has, however, the same limitations as XProtect, and in addition the following:
It can easily be disabled or overridden by the user.
A malware attacker could get control of a code-signing certificate under false pretenses, or could simply ignore the consequences of distributing codesigned malware.
An App Store developer could find a way to bypass Apple's oversight, or the oversight could fail due to human error.
For the reasons given above, App Store products, and other applications recognized by Gatekeeper as signed, are safer than others, but they can't be considered absolutely safe. "Sandboxed" applications may prompt for access to private data, such as your contacts, or for access to the network. Think before granting that access. OS X security is based on user input. Never click through any request for authorization without thinking.
4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is presumably effective against known attacks, but maybe not against unknown attacks. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
5. XProtect, Gatekeeper, and MRT reduce the risk of malware attack, but they're not absolute protection. The first and best line of defense is always your own intelligence. With the possible exception of Java exploits, all known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and the malware attacker. If you're smarter than he thinks you are, you'll win.
That means, in practice, that you never use software that comes from an untrustworthy source, or that does something inherently untrustworthy. How do you know what is trustworthy?
Any website that prompts you to install a “codec,” “plug-in,” "player," "extractor," or “certificate” that comes from that same site, or an unknown one, is untrustworthy.
A web operator who tells you that you have a “virus,” or that anything else is wrong with your computer, or that you have won a prize in a contest you never entered, is trying to commit a crime with you as the victim. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
Pirated copies or "cracks" of commercial software, no matter where they come from, are unsafe.
Software of any kind downloaded from a BitTorrent or from a Usenet binary newsgroup is unsafe.
Software that purports to help you do something that's illegal or that infringes copyright, such as saving streamed audio or video for reuse without permission, is unsafe. All YouTube "downloaders" are in this category, though not all are necessarily harmful.
Software with a corporate brand, such as Adobe Flash Player, must be downloaded directly from the developer’s website. If it comes from any other source, it's unsafe.
Even signed applications, no matter what the source, should not be trusted if they do something unexpected, such as asking for permission to access your contacts, your location, or the Internet for no obvious reason.
6. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.
Fortunately, client-side Java on the Web is obsolete and mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice. Forget about playing games or other non-essential uses of Java.
Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it — not JavaScript — in your browsers.
Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a task on a specific site, enable Java only for that site in Safari. Never enable Java for a public website that carries third-party advertising. Use it only on well-known, login-protected, secure websites without ads. In Safari 6 or later, you'll see a lock icon in the address bar with the abbreviation "https" when visiting a secure site.
Follow the above guidelines, and you’ll be as safe from malware as you can practically be. The rest of this comment concerns what you should not do to protect yourself from malware.
7. Never install any commercial "anti-virus" or "Internet security" products for the Mac, as they all do more harm than good, if they do any good at all. Any database of known threats is always going to be out of date. Most of the danger is from unknown threats. If you need to be able to detect Windows malware in your files, use the free software ClamXav— nothing else.
Why shouldn't you use commercial "anti-virus" products?
Their design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere.
In order to meet that nonexistent threat, the software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
By modifying the operating system, the software itself may create weaknesses that could be exploited by malware attackers.
8. ClamXav doesn't have these drawbacks. That doesn't mean it's entirely safe. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
ClamXav is not needed, and should not be relied upon, for protection against OS X malware. It's useful only for detecting Windows malware. Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else.
A Windows malware attachment in email is usually easy to recognize. The file name will often be targeted at people who aren't very bright; for example:
♥♥♥♥♥♥♥♥♥♥♥♥♥♥!!!!!!!H0TBABEZ4U!!!!!!!.AVI♥♥♥♥♥♥♥♥♥♥♥♥♥♥.exe
ClamXav may be able to tell you which particular virus or trojan it is, but do you care? In practice, there's seldom a reason to use ClamXav unless a network administrator requires you to run an anti-virus application.
9. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.
10. As a Mac user you don't have to live in fear that your computer is going to catch some terrible disease every time you install an application, read email, or visit a web page. But neither should you have a false sense of safety. The greatest harm done by security software is precisely its selling point: it makes people feel safe. They may then also feel free to take risks from which the software doesn't protect them. Nothing can lessen the need for safe computing practices.

Copy of a CD (created by Disk Utility) not recognized by Windows or Linux

I created a copy of AutoCAD 2005 (not pirating it... just wanted a backup copy of the install CD).
I used Disk Utility (File > New > Disk Image From Folder) to successfully create a DMG file on my MacBook. I could mount the DMG and browse all the files on it.
I then burned a CD (Disk Utility > select DMG > click burn), which mounts fine on OSX. However, my Windows and Linux boxes will not recognize it (while they recognize the original CD just fine).
I tried again, this time setting the file format to DVD/CD master. It made a CDR file, which I burned to CD. Got the same result: Windows and Linux don't recognize it while OSX does.
So instead I burned the files to a CD ala drag and drop using Finder. This time the CD was recognized by Windows and I used it to install AutoCAD.
However, my understanding is that doing it this way won't work for a bootable CD, so I'd like to figure out why Disk Utility wasn't able to make an exact copy.
Any thoughts? Problem with copy protection? Problem with the CD's file system?
Details about the optical drive in my MacBook (1st gen 2.0GHz, 2GB RAM):
MATSHITA DVD-R UJ-857:
Firmware Revision: HBE4
Interconnect: ATAPI
Burn Support: Yes (Apple Shipped/Supported)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -RW, +R, +RW
Burn Underrun Protection CD: Yes
Burn Underrun Protection DVD: Yes
Write Strategies: CD-TAO, CD-SAO, DVD-DAO
Media: No
MacBook 1st gen CoreDuo 2.0GHz, 2GB RAM Mac OS X (10.4.8)

Yeah OS X's Disk Utility doesn't burn using the ISO 9660 file system while Finder does (I could swear I made a copy of an MS Office CD with Disk Utility, but maybe I'm remembering wrong). Anyway, Disco (a program I got in a MacHeist bundle) will make an exact copy of CDs. Anyone looking for a free solution, check out LiquidCD and burn, which may have the ability to copy Windows CDs (appears to be on their lists of features, but I haven't tried them myself).

'No' symbol on start-up, disk utility not recognizing internal drive

Need a little assistance.
Two days ago I was using the Macbook and it froze. Restarted and I was hit with the international no symbol. I've also gotten the blinking file folder at times when I've tried the holding down of various buttons on start-up.
I put a Hitachi 750 gb harddrive in last fall, it has been working fine up until now.
I do not have the system disk for Snow Leopard on hand, so until I can get it from my Dad, I decided to check on the system disk I actually have from the laptop purchase in 2007.
This allowed me to get to the start-up disk and disk utility area. I could not find my external harddrive in the list for a start-up, and it is the back-up using Time Machine. I also could not get the internal harddrive to be found in the utility so I could do a repair. It did seem to recognize that there is a drive, but not the actual named portion of it that contains the info.
I removed the internal and put it in an external case: my netbook recognizes that there is hardware, but does not let me access it. I attribute this to the fact that the drive is formatted for Mac and the Windows machine can't recognize the data.
My next step was to see if my old iMac would recognize the internal as an external, but since I don't know where the keyboard is and it is running an early version of OS X, figured it won't do me much good.
What is my next step? Will the Snow Leopard disk make a difference? Or is the reaction with the older system disk going to carry on the same way with Snow Leopard?
I was going to buy a Macbook Pro, but not for over another month, so I'm hoping I can figure something out with this and make it last a little longer.

I hooked my internal as an external up to my Mom's Macbook Pro and it recognized my HD. I'm thinking it is something internal with the hook-up, which is awesome, because maybe I can actually fix it!!!! Any thoughts?

Photo CD created by Disk Utility not seen by Windows

With my Disk Utility, I created a photo CD (appendable) - common .jpg, nothing special. When my daughter tried to print the pics with Windows, her PC said that the disk was blank. The Genius Bar at the nearest Apple store was not much helpful. Besides, my iMac considered the blank CD-R just 88Mb capable. Can anybody help?

Yeah OS X's Disk Utility doesn't burn using the ISO 9660 file system while Finder does (I could swear I made a copy of an MS Office CD with Disk Utility, but maybe I'm remembering wrong). Anyway, Disco (a program I got in a MacHeist bundle) will make an exact copy of CDs. Anyone looking for a free solution, check out LiquidCD and burn, which may have the ability to copy Windows CDs (appears to be on their lists of features, but I haven't tried them myself).

Flashing Question Mark At Start Up/ Disk Utility Not Working

I am having the old flashing question mark in a file show up when I try to start my computer. I went through a lot of the forums and I have attempted the Disk Utility. When I put the 10.3 install disk in and restart it takes me to the opening screen. If go to disk utility and start it and I have three options: 734.6 MB Pioneer DVD, Session 1, and Mac OSX Install Disk all with a CD icon by them. Not sure which one to pick. Even when I select any though, it does not give me the option to push the repair disk button. It is never available. Anyone know what to do here?

Exactly this happened to me two weeks ago. Unfortunately in my case it was a result of hard disk failure - my heads had burnt out and I had total data loss (I was fortunately backed up recently).
I would suggest taking your mac to a reputable computer firm, preferably Apple who can diagnose hard disk failure immediately. If that is the case you will need a replacement HD, which might be a good opportunity to expand HD size on your system (prices are always coming down; I took the opportunity to go from 60 to 120GB, for £140).
If you are not backed up and ABSOLUTELY NEED YOUR DATA then do NOT give your machine to Apple there and then however; despite assurances, you may never see your HD again, and at any rate once it has been removed it should be handled extremely carefully to prevent platter damage and compromising future data retrieval. It may not be treated with proper respect whilst a replacement is being fitted. Therefore take it to a data retrieval specialist first, who may also replace the HD for you anyway, at similar or lower cost. The cost of data retrieval is very variable but is generally about £500 if an 'invasive procedure' (HD repair) is necessary.
I hope this isn't your situation, but as I say these were exactly the symptoms of my HD failure 2 weeks ago.
Fulvio

DisK Utility Not Repairing Permissions

Hello, I have a problem with my iMac.
The problem is as following: I cannot repair permission using Disk Utility.
What happened first was that I wanted to install a program from a mounted drive, however a Pop up occurred and said the framework of installer was incorrect.
After that, I went to Disk Utility and clicked repair permissions when a Pop up like this came up:
http://img219.imageshack.us/img219/2582/picture1mt4.png
What is the problem?
Thank you for any help,
Daniel

-are you running Disk Utility from the HD or booted to the instal disk?
-what are the affected files?
If the file(s) was not installed by the mac OS X installer, Repair Permissions will not fix the issue
Tip:
If the files are located in your home folder,
boot to instal disk#1,
choose Reset Password Utility from the menu bar
and "Reset Home Directory Permissions and ACLs".
.

Disk Utility stops responding when creating a CD/DVD image

I'm using a PowerBook G4 (Intel processor) and recently updated from 10.5.8 to Snow Leopard.
I've been copying some personal DVDs (Non-commercial so not copy protected) with Disk Utility.
It was working just fine under 10.5.8, and for the first DVD after updating.
However now when I try to create an image from the DVD, the dialog box opens as though it is
reading from the DVD (As usual) but the progress bar doesn't move.
When I try to cancel, the spinning beach ball comes up and end up having to force quit.
I have tried with various DVDs but the result is the same.
I have shutdown and restarted, and even reset the P-RAM for good measure, but to no effect.
There is no Disk Utility file in the preferences folder so I was unable to trash preferences.
FYI: I bought the computer in Japan so I am using the Japanese OS, but I expect that should
make no difference to the problem.
Any suggestions for troubleshooting would be greatly appreciated.
Thanks in advance!!

Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
Isolating an issue by using another user account
If the problem is still there, try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.
Safe Mode
Safe Mode - About

Disk Utility not transferring ACL info during restore

I'm having internal drive problems on a MacBook Pro laptop - had to boot from another USB disk where I used Disk Utility (DU from here on) on OS X 10.5.4, to create a backup of internal disk onto a newly created "sparse" volume located on a different drive than than the original, and when I looked closely at the two there were some differences with them. When I did a "ls -l" to look at both the new copy and the original, there was no ACL info - ie there was no "+", but on the original there was. Very few of the folders/files had a "+" but it seems puzzling that this information did not get transferred to what I thought was a clone of the original.
For example here are a couple of entries from the output of a "ls -laR" on the original:
drwxrwxr-x+ 204 root admin 6936 Aug 18 12:40 Applications
drwxr-xr-x 3 root admin 102 Mar 17 2009 Documents
drwxrwxr-t+ 70 root admin 2380 Aug 17 09:35 Library
and here are the same things in the new image copy:
drwxrwxr-x 204 root admin 6936 Aug 18 12:40 Applications
drwxr-xr-x 3 root admin 102 Mar 17 2009 Documents
drwxrwxr-t 70 root admin 2380 Aug 17 09:35 Library
So notice neither the Applications nor the Library folders have the "+" in the new version. Both these listings are portions of the top level of each volume.
Doesn't DU copy this ACL info when "restore"ing to the backup copy? What other info doesn't get copied when DU does a "restore" to create a copy? Is there a way to make an exact "clone" of a volume using DU or some other OS X utility?
Is there some way to tell DU to copy all this special ACL info?
Thanks...
-Bob

Don't know. However, Carbon Copy Cloner preserves ACLs.

Disk Utility not recognising Pioneer DVR-111D

I retrofitted this drive into my G4. I'm new to iDVD but have problems.
iDVD does not recognise this drive and keeps opening the original (CD only burning) drive and I can see no way to get it to open the Pioneer drive
iMovie was quite happy to save my movie project to a DVD using this drive.
Disk Utility sees both drives but when I put in a new DVD disc (I've tried several) it doesn't even spin the drive up and so I can't burn a disk image saved by iDVD.
Any suggestions? Thanks
Message was edited by: Roger Sinden

Do you have the MDD?
Did you use Cable Select for both? I assume you have both optical drives on same IDE bus.
End position needs to be master jumper and the middle needs to use slave jumper setting. or both need to use CS,

Disk Utility not working under cmd R mode

I upgraded my OS to 10.8.2. After doing so, when I do my normal system backup with Disk Utility, the system goes into sleep mode and the backup stops. I've done this many times in the past so I am not new to this. I've read a few articles/posts with people having the same issue. Why is apple not fixing this important bug? I can't backup my system. I have "verified disk" and it has no errors so that's not the issue. The backup image starts to backup to my usb external drive then the screen dims and the system goes to sleep after about 5% and the flash drive stops flashing so it's not longer backing up. When I press escape or any key, it resumes the backup but this takes hours. I can't sit in front of the computer to keep moving my mouse. HELP!!!
I use Disk Utility 13. I reboot and press Command R and then use the Disk Utility from there. I don't want to use Time Machine. It slows my system too much.

You need automatic, frequent backups that don't require you to shut down the system, and that preserve some history. Using Disk Utility in Recovery is good for backing up a system that won't boot, or when preparing to erase and restore a volume, but what happens if you delete a file and then decide a week or a month later that you needed it?

Disk Utility not copying all files when making disk image

My OS is 10.6.5 and everything is up to date.
I have a dvd that was burned for me of a play my child was in. It was probably burned on a PC using out of date software for all I know. But it plays in a DVD player and also in DVD player on my Macbook.
I want to be able to share clips of it online with friends, and that has all been just fine importing from the disk image I created of the DVD using Disk Utility, using IMovie 09 to edit it.
HOWEVER when I got to the end of act one, chapter 7 in the DVD is only about 3 minutes in length. The disk image I created using Disk Utility does NOT include any chapter 7 (which happens to be the ending of Act 1) and so I cannot import it into I Movie in order to add it to my mp4.
When I explore the DVD itself with my macbook, it only lists twelve files (various BUP's and IFO's and VOB's etc) -- here they are sorted by file name
VTS022.VOB
VTS021.VOB
VTS020.IFO
VTS020.BUP
VTS013.VOB
VTS012.VOB
VTS011.VOB
VTS010.IFO
VTS010.BUP
VIDEO_TS.VOB
VIDEO_TS.IFO
VIDEO_TS.BUP
Now, when my husband took the disc and created a .dvdmedia file in it and I explore that, there are 14 files. All of the same 12 files plus two more. (The DVD itself has 13 chapters but the main menu doesn't allow you to select them.)
the other two files in the .dvdmedia package are
VTS020.VOB
VTS010.VOB
But I can't do anything with that .dvdmedia file except watch it.
So I'm trying to figure out how to at least grab even just that last 3 minutes from Act 1 either from the original disc or from the dvdmedia file, using Imovie. So far having no luck. Disk Utility leaves it out and it's my only bridge from a burned DVD to Imovie. I've tried creating a DVD master and also an ISO using DVDRipper and that does the same thing. Also if I open the original burned DVD with Finder it only shows me the 12 files not the 14 that show up when using DVD Ripper to create a dvdmedia file.

Janet.b wrote:
About 3 years old...pretty dated now I guess. Am thinking I may just need to have it upgraded by a Mac tech.
For what the Apple Store's charge you can buy almost buy a new computer.
Just for giggles I brought my old laptop in for a drive upgrade and asked, they wanted $600 for a drive that only cost $120 at the time and it was a slow 5,400 RPM drive. The new Mac's of a similar make were going for $1000.
I did the drive replacement myself, got a faster drive of better quality for $300 instead.
Then another time I asked for a RAM upgrade from 4GB to 8GB, they wanted to charge $400 + $35 for the labor.
The same RAM is on Crucial.com for $90 and all I need is a 00 micro phillips screwdriver.
So you see what's going on here.
I think what you should do, if your out of warranty/AppleCare, is to call up the local PC tech guy who also does Mac's and have them fix you right up.
They can offer more personalized care which you need. Clone your old drive to the new and everything.
With Apple they are overworked at the Genius Bar and just place roadblocks so you buy a new machine instead.
For instance, all new iMac's now have proprietary drive software installed on the hard drives for heat monitoring. So now the only choice a user has is to bring their iMac into a Apple Store for a very expensive drive upgrade, which a person then decides the money is better spent buying a new machine.

Disk utility not responding

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