Disk Utility Stops Responding

I'm running Mountain Lion on a mid-2012 MBP. I'm finding that Disk Utility will open and work fine for a period just after a reboot, but then it will stop responding for no apparent reason. It happens consistently every time. Has anybody heard of this? Please help! Many thanks.

1. This comment applies to malicious software ("malware") that's installed unwittingly by the victim of a network attack. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the victim's computer. That threat is in a different category, and there's no easy way to defend against it. If you have reason to suspect that you're the target of such an attack, you need expert help.
If you find this comment too long or too technical, read only sections 5, 6, and 10.
OS X now implements three layers of built-in protection specifically against malware, not counting runtime protections such as execute disable, sandboxing, system library randomization, and address space layout randomization that may also guard against other kinds of exploits.
2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user, but internally Apple calls it "XProtect." The malware recognition database is automatically checked for updates once a day; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
The following caveats apply to XProtect:
It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets.
It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
3. Starting with OS X 10.7.5, there has been a second layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't necessarily been tested by Apple, but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. That may not mean much if the developer lives in a country with a weak legal system (see below.)
Gatekeeper doesn't depend on a database of known malware. It has, however, the same limitations as XProtect, and in addition the following:
It can easily be disabled or overridden by the user.
A malware attacker could get control of a code-signing certificate under false pretenses, or could simply ignore the consequences of distributing codesigned malware.
An App Store developer could find a way to bypass Apple's oversight, or the oversight could fail due to human error.
For the reasons given above, App Store products, and other applications recognized by Gatekeeper as signed, are safer than others, but they can't be considered absolutely safe. "Sandboxed" applications may prompt for access to private data, such as your contacts, or for access to the network. Think before granting that access. OS X security is based on user input. Never click through any request for authorization without thinking.
4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is presumably effective against known attacks, but maybe not against unknown attacks. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
5. XProtect, Gatekeeper, and MRT reduce the risk of malware attack, but they're not absolute protection. The first and best line of defense is always your own intelligence. With the possible exception of Java exploits, all known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and the malware attacker. If you're smarter than he thinks you are, you'll win.
That means, in practice, that you never use software that comes from an untrustworthy source, or that does something inherently untrustworthy. How do you know what is trustworthy?
Any website that prompts you to install a “codec,” “plug-in,” "player," "extractor," or “certificate” that comes from that same site, or an unknown one, is untrustworthy.
A web operator who tells you that you have a “virus,” or that anything else is wrong with your computer, or that you have won a prize in a contest you never entered, is trying to commit a crime with you as the victim. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
Pirated copies or "cracks" of commercial software, no matter where they come from, are unsafe.
Software of any kind downloaded from a BitTorrent or from a Usenet binary newsgroup is unsafe.
Software that purports to help you do something that's illegal or that infringes copyright, such as saving streamed audio or video for reuse without permission, is unsafe. All YouTube "downloaders" are in this category, though not all are necessarily harmful.
Software with a corporate brand, such as Adobe Flash Player, must be downloaded directly from the developer’s website. If it comes from any other source, it's unsafe.
Even signed applications, no matter what the source, should not be trusted if they do something unexpected, such as asking for permission to access your contacts, your location, or the Internet for no obvious reason.
6. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.
Fortunately, client-side Java on the Web is obsolete and mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice. Forget about playing games or other non-essential uses of Java.
Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it — not JavaScript — in your browsers.
Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a task on a specific site, enable Java only for that site in Safari. Never enable Java for a public website that carries third-party advertising. Use it only on well-known, login-protected, secure websites without ads. In Safari 6 or later, you'll see a lock icon in the address bar with the abbreviation "https" when visiting a secure site.
Follow the above guidelines, and you’ll be as safe from malware as you can practically be. The rest of this comment concerns what you should not do to protect yourself from malware.
7. Never install any commercial "anti-virus" or "Internet security" products for the Mac, as they all do more harm than good, if they do any good at all. Any database of known threats is always going to be out of date. Most of the danger is from unknown threats. If you need to be able to detect Windows malware in your files, use the free software  ClamXav— nothing else.
Why shouldn't you use commercial "anti-virus" products?
Their design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere.
In order to meet that nonexistent threat, the software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
By modifying the operating system, the software itself may create weaknesses that could be exploited by malware attackers.
8. ClamXav doesn't have these drawbacks. That doesn't mean it's entirely safe. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
ClamXav is not needed, and should not be relied upon, for protection against OS X malware. It's useful only for detecting Windows malware. Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else.
A Windows malware attachment in email is usually easy to recognize. The file name will often be targeted at people who aren't very bright; for example:
♥♥♥♥♥♥♥♥♥♥♥♥♥♥!!!!!!!H0TBABEZ4U!!!!!!!.AVI♥♥♥♥♥♥♥♥♥♥♥♥♥♥.exe
ClamXav may be able to tell you which particular virus or trojan it is, but do you care? In practice, there's seldom a reason to use ClamXav unless a network administrator requires you to run an anti-virus application.
9. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.
10. As a Mac user you don't have to live in fear that your computer is going to catch some terrible disease every time you install an application, read email, or visit a web page. But neither should you have a false sense of safety. The greatest harm done by security software is precisely its selling point: it makes people feel safe. They may then also feel free to take risks from which the software doesn't protect them. Nothing can lessen the need for safe computing practices.

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    thefliss wrote:
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  • Disk Utility Error "no valid packages"

    Hi,
    I have a PowerBook G4 with 1GB RAM.
    I've noticed a significant system slowdown lately. Programs take longer to open and respond, and it's rather annoying. I came to the forums to seek some remedy, and tried to run a Disk Utility to check that everything there is at least okay. But when I click on verify permissions, I get an error that says "no valid packages." Does anyone know what this means and how to fix it (if it needs fixing; I'm assuming this isn't a good thing, whatever it is!).
    Thanks.
    Lori

    Hi librarygirl and Welcome to the Discussions!
    Mac OS X 10.3, 10.4: Disk Utility shows a "No Valid Packages" alert
    Disk Utility can't verify or repair permissions on the Mac OS X 10.3 or 10.4 volume if the "BaseSystem.pkg" file is not in /Library/Receipts.
    This alert appears when you try to repair permissions with Disk Utility:
    "First Aid failed
    "Disk Utility stopped repairing permissions on '(volume name)' because the following error was encountered: No valid packages"
    In the Disk Utility text window, this message appears in red text:
    "Error: No valid packages (-9997)"
    This happens when the BaseSystem.pkg file is not in /Library/Receipts.
    Solution
    If you've moved this file, move it back to /Library/Receipts. You shouldn't normally remove any files from /Library/Receipts.
    If the file has been deleted, replace it by copying it from a different computer that uses Mac OS X 10.3 or 10.4, or by reinstalling Mac OS X 10.3/10.4 from an installation disc.
    "Reinstall" means you can install 10.3 or 10.4 from a disc, if it's the same version of 10.3/10.4 (such as 10.3.3 on both the installation disc and computer). If the version of 10.3/10.4 on the computer is newer than what's on the install disc, then use the install disc to perform an Archive and Install installation instead, then update to a later version of Mac OS X.
    Joe

  • Disk Utility's "Verify Disk" does not work

    For some reason I am not able to run the "Verify Disk" option in the Disk Utility application. I open up Disk Utility, I can click on the button, and it begins. However, while it says it is verifying the disk, and the status bar appears (just shows it working, doesn't show a time remaining), it continues like this for an inordinate amount of time. Eventually, the entire computer freezes up; I can move the mouse, but nothing responds to keyboard or mouse clicks. I am forced to hold down the power button to shut-down.
    To get more information I decided to run this command in the Terminal. This is what I get:
    +mycomputername~ root# diskutil verifyVolume /+
    +Started verify/repair on volume disk0s2 Macintosh HD+
    When I press enter after typing the first line, the second line appears, and it appears but nothing else shows up. Eventually, like in Disk Utility (which makes sense), the entire computer freezes up. (I've waited hours)
    Does anyone know why this tool might not be working? I know, when using the terminal, more dialog should show what it is working on, which is why I find it strange it doesn't even get past the "Started verify" point. For example, the following is supposed to show up eventually, but doesn't:
    +Checking HFS Plus volume.+
    +Checking Extents Overflow file.+
    +Checking Catalog file.+
    etc...
    I used the command line to verify with fsck too. +(sudo fsck_hfs -l /dev/disk0s2)+ This worked. From what I can tell, the problems it generated were benign.
    On a different note, the reason I want to do this is because I am trying to use Bootcamp Assistant 1.4 Beta to create an XP Partition (after I had to get rid of it due to a virus), but it gets stuck on the "Partitioning Disk", and the status (which doesn't show remaining time) just continues to stay the same after a few hours, eventually freezing the computer in the same way the Verify Disk does. See a theme here? I'm not sure if this is related or not.
    So why does the Verify Disk tool not work for me? Anyone have any ideas? I'm hesitant to try to use the Disk Repair tool, without the Verify Disk tool working.
    Thanks for any help! Oh, and Happy New Year!
    Michael
    (Disk info, if this is useful for some reason)
    +Device Node: /dev/disk0s2+
    +Device Identifier: disk0s2+
    +Mount Point: /+
    +Volume Name: Macintosh HD+
    +File System: Journaled HFS+ +
    +Journal size 16384 k at offset 0x7d01000+
    +Owners: Enabled+
    +Partition Type: Apple_HFS+
    +Bootable: Is bootable+
    +Media Type: Generic+
    +Protocol: SATA+
    +SMART Status: Verified+
    +Total Size: 148.7 GB+
    +Free Space: 51.6 GB+
    +Read Only: No+
    +Ejectable: No+
    +Disk Number: 0+
    +Partition Number: 2+

    Thank you so much!
    For some reason that didn't cross my mind. I booted with the OSX installer disk, and used DU and the Verify Disk worked!
    Oddly enough when it finished I got an error message. Maybe that's just because the Verify encountered errors. It said:
    +First Aid failed+
    +Disk Utility stopped verifying "Macintosh HD" beause the following error was encountered: The underlying task reported failure on exit+
    Here's the results of the scan:
    +Checking Catalog file.+
    +Resereved fields in the catalog record have incorrect data+
    +Incorrect block count for file Temp File 1.tmp+
    +(It should be 4529 instead of 0)+
    +Incorret number of thread records+
    +Overlapped extent allocation (file 1815158 /Users/..)+
    +Checking Volume bitmap+
    +Volume Bit Map needs minor repair+
    +Checking volume information+
    +Invalid volume free block count+
    +(It should be 13585467 instead of 13578598)+
    +The Volume Macintosh HD needs to be repaired.+
    +Error: The underlying task reported failure on exit.+
    I'm going to repair the disk, only after I backup my data. Not sure if these problems are 'benign' or not. Maybe that will solve my Boot Camp problems, maybe not. If not, well, it's either a complete reformat of the drive, or I'll have to buy Leopard so I can get Boot Camp support.
    Thanks for your help again! So nice to see something working right on my Mac, finally
    Michael

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