Distance-sensitive Wired Connection Issue

My 2009 Macbook Pro (Snow Leopard) seems to have a distance-related connection issue for wired Ethernet connections. I can connect the MBP directly to my router and have no problems. I have problems, however, when trying to connect to some outlets connected to longer cable (CAT5) runs. Other computers, both Macs and PCs, can connect fine to the same outlet. The Network Diagnostic for the MBP shows "No Cable Connected". With respect to the Linksys router, it either shows no lights for the connected outlet or sometimes shows all three lights blinking on and off simultaneously (a normal connection shows two lights continuously on and a blinking third activity light). I can connect the MBP to some ethernet outlets, most (but not all) of these have somewhat shorter cable runs (my best guess is that no run in the house exceeds 200 feet).
I have tried all the usual suggestions: toggling the router power, manually configuring ethernet, deleting and adding the ethernet connection, etc.
I have gone to the Apple Store and, no surprises, everything works fine. I am posting to see if anyone has any Ethernet settings suggestions or can direct me to a way of somehow measuring the signal level on the non-working outlets.

I have seen some weird things happen with newer Mac hardware and older Cat5 cables, even those that work with other hardware. Are you sure that those other wired connections are at maximum speed?
The best thing to do often seems to use a new Cat6 ethernet cable.

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    aug 26 19:15:07 arch_daboka NetworkManager[527]: dhcpcd[3599]: wlp2s0: leased 192.168.1.137 for 86400 seconds
    aug 26 19:15:07 arch_daboka NetworkManager[527]: dhcpcd[3599]: wlp2s0: adding route to 192.168.1.0/24
    aug 26 19:15:07 arch_daboka NetworkManager[527]: <info> (wlp2s0): DHCPv4 state changed preinit -> reboot
    aug 26 19:15:07 arch_daboka NetworkManager[527]: <info> address 192.168.1.137
    aug 26 19:15:07 arch_daboka NetworkManager[527]: <info> plen 24 (255.255.255.0)
    aug 26 19:15:07 arch_daboka NetworkManager[527]: <info> gateway 192.168.1.1
    aug 26 19:15:07 arch_daboka NetworkManager[527]: <info> server identifier 192.168.1.1
    aug 26 19:15:07 arch_daboka NetworkManager[527]: <info> lease time 86400
    aug 26 19:15:07 arch_daboka NetworkManager[527]: <info> hostname 'arch_daboka'
    aug 26 19:15:07 arch_daboka NetworkManager[527]: <info> nameserver '192.168.1.1'
    aug 26 19:15:07 arch_daboka NetworkManager[527]: <info> domain name 'chello.hu'
    aug 26 19:15:07 arch_daboka NetworkManager[527]: <info> Activation (wlp2s0) Stage 5 of 5 (IPv4 Configure Commit) scheduled...
    aug 26 19:15:07 arch_daboka NetworkManager[527]: <info> Activation (wlp2s0) Stage 5 of 5 (IPv4 Commit) started...
    aug 26 19:15:07 arch_daboka NetworkManager[527]: <info> (wlp2s0): device state change: ip-config -> ip-check (reason 'none') [70 80 0]
    aug 26 19:15:07 arch_daboka NetworkManager[527]: <info> Activation (wlp2s0) Stage 5 of 5 (IPv4 Commit) complete.
    aug 26 19:15:07 arch_daboka NetworkManager[527]: <info> (wlp2s0): device state change: ip-check -> secondaries (reason 'none') [80 90 0]
    aug 26 19:15:07 arch_daboka NetworkManager[527]: <info> (wlp2s0): device state change: secondaries -> activated (reason 'none') [90 100 0]
    aug 26 19:15:07 arch_daboka NetworkManager[527]: <info> NetworkManager state is now CONNECTED_LOCAL
    aug 26 19:15:07 arch_daboka NetworkManager[527]: <info> NetworkManager state is now CONNECTED_GLOBAL
    aug 26 19:15:07 arch_daboka NetworkManager[527]: <info> Policy set 'Bokros' (wlp2s0) as default for IPv4 routing and DNS.
    aug 26 19:15:07 arch_daboka NetworkManager[527]: <info> Writing DNS information to /usr/bin/resolvconf
    aug 26 19:15:07 arch_daboka NetworkManager[527]: <info> Activation (wlp2s0) successful, device activated.
    aug 26 19:15:14 arch_daboka dhcpcd[3599]: wlp2s0: no IPv6 Routers available
    aug 26 19:15:14 arch_daboka NetworkManager[527]: dhcpcd[3599]: wlp2s0: no IPv6 Routers available
    aug 26 19:15:34 arch_daboka NetworkManager[527]: <info> (enp1s0): link connected
    aug 26 19:15:34 arch_daboka NetworkManager[527]: <info> (enp1s0): device state change: unavailable -> disconnected (reason 'carrier-changed') [20 30 4
    aug 26 19:15:34 arch_daboka NetworkManager[527]: <info> Auto-activating connection '1. vezetékes kapcsolat'.
    aug 26 19:15:34 arch_daboka NetworkManager[527]: <info> Activation (enp1s0) starting connection '1. vezetékes kapcsolat'
    aug 26 19:15:34 arch_daboka NetworkManager[527]: <info> Activation (enp1s0) Stage 1 of 5 (Device Prepare) scheduled...
    aug 26 19:15:34 arch_daboka NetworkManager[527]: <info> Activation (enp1s0) Stage 1 of 5 (Device Prepare) started...
    aug 26 19:15:34 arch_daboka NetworkManager[527]: <info> (enp1s0): device state change: disconnected -> prepare (reason 'none') [30 40 0]
    aug 26 19:15:34 arch_daboka NetworkManager[527]: <info> Activation (enp1s0) Stage 2 of 5 (Device Configure) scheduled...
    aug 26 19:15:34 arch_daboka NetworkManager[527]: <info> Activation (enp1s0) Stage 1 of 5 (Device Prepare) complete.
    aug 26 19:15:34 arch_daboka NetworkManager[527]: <info> Activation (enp1s0) Stage 2 of 5 (Device Configure) starting...
    aug 26 19:15:34 arch_daboka NetworkManager[527]: <info> (enp1s0): device state change: prepare -> config (reason 'none') [40 50 0]
    aug 26 19:15:34 arch_daboka NetworkManager[527]: <info> Activation (enp1s0) Stage 2 of 5 (Device Configure) successful.
    aug 26 19:15:34 arch_daboka NetworkManager[527]: <info> Activation (enp1s0) Stage 3 of 5 (IP Configure Start) scheduled.
    aug 26 19:15:34 arch_daboka NetworkManager[527]: <info> Activation (enp1s0) Stage 2 of 5 (Device Configure) complete.
    aug 26 19:15:34 arch_daboka NetworkManager[527]: <info> Activation (enp1s0) Stage 3 of 5 (IP Configure Start) started...
    aug 26 19:15:34 arch_daboka NetworkManager[527]: <info> (enp1s0): device state change: config -> ip-config (reason 'none') [50 70 0]
    aug 26 19:15:34 arch_daboka NetworkManager[527]: <info> Activation (enp1s0) Beginning DHCPv4 transaction (timeout in 45 seconds)
    aug 26 19:15:34 arch_daboka NetworkManager[527]: <info> dhcpcd started with pid 4322
    aug 26 19:15:34 arch_daboka NetworkManager[527]: <info> Activation (enp1s0) Stage 3 of 5 (IP Configure Start) complete.
    aug 26 19:15:34 arch_daboka dhcpcd[4322]: version 6.4.3 starting
    aug 26 19:15:34 arch_daboka dhcpcd[4322]: DUID 00:01:00:01:1b:7c:0d:d6:28:d2:44:7f:89:66
    aug 26 19:15:34 arch_daboka dhcpcd[4322]: enp1s0: IAID 44:7f:89:66
    aug 26 19:15:34 arch_daboka NetworkManager[527]: dhcpcd[4322]: version 6.4.3 starting
    aug 26 19:15:34 arch_daboka NetworkManager[527]: dhcpcd[4322]: DUID 00:01:00:01:1b:7c:0d:d6:28:d2:44:7f:89:66
    aug 26 19:15:34 arch_daboka NetworkManager[527]: dhcpcd[4322]: enp1s0: IAID 44:7f:89:66
    aug 26 19:15:34 arch_daboka NetworkManager[527]: <info> (enp1s0): DHCPv4 state changed nbi -> preinit
    aug 26 19:15:34 arch_daboka dhcpcd[4322]: enp1s0: soliciting an IPv6 router
    aug 26 19:15:34 arch_daboka NetworkManager[527]: dhcpcd[4322]: enp1s0: soliciting an IPv6 router
    aug 26 19:15:34 arch_daboka dhcpcd[4322]: enp1s0: rebinding lease of 192.168.1.138
    aug 26 19:15:34 arch_daboka NetworkManager[527]: dhcpcd[4322]: enp1s0: rebinding lease of 192.168.1.138
    aug 26 19:15:39 arch_daboka dhcpcd[4322]: enp1s0: leased 192.168.1.138 for 86400 seconds
    aug 26 19:15:39 arch_daboka dhcpcd[4322]: enp1s0: adding route to 192.168.1.0/24
    aug 26 19:15:39 arch_daboka NetworkManager[527]: dhcpcd[4322]: enp1s0: leased 192.168.1.138 for 86400 seconds
    aug 26 19:15:39 arch_daboka NetworkManager[527]: dhcpcd[4322]: enp1s0: adding route to 192.168.1.0/24
    aug 26 19:15:39 arch_daboka NetworkManager[527]: <info> (enp1s0): DHCPv4 state changed preinit -> reboot
    aug 26 19:15:39 arch_daboka NetworkManager[527]: <info> address 192.168.1.138
    aug 26 19:15:39 arch_daboka NetworkManager[527]: <info> plen 24 (255.255.255.0)
    aug 26 19:15:39 arch_daboka NetworkManager[527]: <info> gateway 192.168.1.1
    aug 26 19:15:39 arch_daboka NetworkManager[527]: <info> server identifier 192.168.1.1
    aug 26 19:15:39 arch_daboka NetworkManager[527]: <info> lease time 86400
    aug 26 19:15:39 arch_daboka NetworkManager[527]: <info> hostname 'arch_daboka'
    aug 26 19:15:39 arch_daboka NetworkManager[527]: <info> nameserver '192.168.1.1'
    aug 26 19:15:39 arch_daboka NetworkManager[527]: <info> domain name 'chello.hu'
    aug 26 19:15:39 arch_daboka NetworkManager[527]: <info> Activation (enp1s0) Stage 5 of 5 (IPv4 Configure Commit) scheduled...
    aug 26 19:15:39 arch_daboka NetworkManager[527]: <info> Activation (enp1s0) Stage 5 of 5 (IPv4 Commit) started...
    aug 26 19:15:39 arch_daboka NetworkManager[527]: <info> (enp1s0): device state change: ip-config -> ip-check (reason 'none') [70 80 0]
    aug 26 19:15:39 arch_daboka NetworkManager[527]: <info> Activation (enp1s0) Stage 5 of 5 (IPv4 Commit) complete.
    aug 26 19:15:39 arch_daboka NetworkManager[527]: <info> (enp1s0): device state change: ip-check -> secondaries (reason 'none') [80 90 0]
    aug 26 19:15:39 arch_daboka NetworkManager[527]: <info> (enp1s0): device state change: secondaries -> activated (reason 'none') [90 100 0]
    aug 26 19:15:40 arch_daboka NetworkManager[527]: <info> NetworkManager state is now CONNECTED_LOCAL
    aug 26 19:15:40 arch_daboka NetworkManager[527]: <info> NetworkManager state is now CONNECTED_GLOBAL
    aug 26 19:15:40 arch_daboka NetworkManager[527]: <info> Policy set '1. vezetékes kapcsolat' (enp1s0) as default for IPv4 routing and DNS.
    aug 26 19:15:40 arch_daboka NetworkManager[527]: <info> Writing DNS information to /usr/bin/resolvconf
    aug 26 19:15:40 arch_daboka NetworkManager[527]: <info> Activation (enp1s0) successful, device activated.
    aug 26 19:15:47 arch_daboka dhcpcd[4322]: enp1s0: no IPv6 Routers available
    aug 26 19:15:47 arch_daboka NetworkManager[527]: dhcpcd[4322]: enp1s0: no IPv6 Routers available
    ping -c 10 192.168.1.1
    PING 192.168.1.1 (192.168.1.1) 56(84) bytes of data.
    64 bytes from 192.168.1.1: icmp_seq=1 ttl=64 time=4.38 ms
    64 bytes from 192.168.1.1: icmp_seq=2 ttl=64 time=2.79 ms
    64 bytes from 192.168.1.1: icmp_seq=3 ttl=64 time=4.89 ms
    64 bytes from 192.168.1.1: icmp_seq=4 ttl=64 time=5.30 ms
    64 bytes from 192.168.1.1: icmp_seq=5 ttl=64 time=1.59 ms
    64 bytes from 192.168.1.1: icmp_seq=6 ttl=64 time=1.61 ms
    64 bytes from 192.168.1.1: icmp_seq=7 ttl=64 time=4.37 ms
    64 bytes from 192.168.1.1: icmp_seq=8 ttl=64 time=2.40 ms
    64 bytes from 192.168.1.1: icmp_seq=9 ttl=64 time=6.47 ms
    --- 192.168.1.1 ping statistics ---
    10 packets transmitted, 9 received, 10% packet loss, time 9014ms
    rtt min/avg/max/mdev = 1.599/3.759/6.471/1.627 ms
    ping -c 100 8.8.8.8 - it's not completely disconnected, but it's always 8 packets at once that are received
    PING 8.8.8.8 (8.8.8.8) 56(84) bytes of data.
    64 bytes from 8.8.8.8: icmp_seq=20 ttl=46 time=41.7 ms
    64 bytes from 8.8.8.8: icmp_seq=21 ttl=46 time=40.0 ms
    64 bytes from 8.8.8.8: icmp_seq=22 ttl=46 time=38.8 ms
    64 bytes from 8.8.8.8: icmp_seq=23 ttl=46 time=39.3 ms
    64 bytes from 8.8.8.8: icmp_seq=24 ttl=46 time=41.8 ms
    64 bytes from 8.8.8.8: icmp_seq=25 ttl=46 time=38.4 ms
    64 bytes from 8.8.8.8: icmp_seq=26 ttl=46 time=38.4 ms
    64 bytes from 8.8.8.8: icmp_seq=27 ttl=46 time=38.0 ms
    64 bytes from 8.8.8.8: icmp_seq=56 ttl=46 time=43.4 ms
    64 bytes from 8.8.8.8: icmp_seq=57 ttl=46 time=49.8 ms
    64 bytes from 8.8.8.8: icmp_seq=58 ttl=46 time=40.2 ms
    64 bytes from 8.8.8.8: icmp_seq=59 ttl=46 time=44.3 ms
    64 bytes from 8.8.8.8: icmp_seq=60 ttl=46 time=38.5 ms
    64 bytes from 8.8.8.8: icmp_seq=61 ttl=46 time=43.4 ms
    64 bytes from 8.8.8.8: icmp_seq=62 ttl=46 time=39.2 ms
    64 bytes from 8.8.8.8: icmp_seq=63 ttl=46 time=40.5 ms
    64 bytes from 8.8.8.8: icmp_seq=92 ttl=46 time=38.3 ms
    64 bytes from 8.8.8.8: icmp_seq=93 ttl=46 time=43.7 ms
    64 bytes from 8.8.8.8: icmp_seq=94 ttl=46 time=42.3 ms
    64 bytes from 8.8.8.8: icmp_seq=95 ttl=46 time=46.6 ms
    64 bytes from 8.8.8.8: icmp_seq=96 ttl=46 time=44.9 ms
    64 bytes from 8.8.8.8: icmp_seq=97 ttl=46 time=42.9 ms
    64 bytes from 8.8.8.8: icmp_seq=98 ttl=46 time=41.7 ms
    64 bytes from 8.8.8.8: icmp_seq=99 ttl=46 time=37.8 ms
    --- 8.8.8.8 ping statistics ---
    100 packets transmitted, 24 received, 76% packet loss, time 99062ms
    rtt min/avg/max/mdev = 37.886/41.455/49.829/3.000 ms
    cat /etc/dhcpcd.conf - I tried clientid instead of duid and disabling IPv6, but neither of those helped.
    # A sample configuration for dhcpcd.
    # See dhcpcd.conf(5) for details.
    # Inform the DHCP server of our hostname for DDNS.
    hostname
    # Use the hardware address of the interface for the Client ID.
    #clientid
    # or
    # Use the same DUID + IAID as set in DHCPv6 for DHCPv4 ClientID as per RFC4361.
    duid
    # Persist interface configuration when dhcpcd exits.
    persistent
    # Rapid commit support.
    # Safe to enable by default because it requires the equivalent option set
    # on the server to actually work.
    option rapid_commit
    # A list of options to request from the DHCP server.
    option domain_name_servers, domain_name, domain_search, host_name
    option classless_static_routes
    # Most distributions have NTP support.
    option ntp_servers
    # Respect the network MTU.
    # Some interface drivers reset when changing the MTU so disabled by default.
    #option interface_mtu
    # A ServerID is required by RFC2131.
    require dhcp_server_identifier
    # Generate Stable Private IPv6 Addresses instead of hardware based ones
    slaac private
    # A hook script is provided to lookup the hostname if not set by the DHCP
    # server, but it should not be run by default.
    nohook lookup-hostname
    #noipv4ll
    #Disable IPv6
    #noipv6rs
    #noipv6
    cat /etc/NetworkManager/NetworkManager.conf
    [main]
    plugins=keyfile
    dhcp=dhcpcd
    ## Set static hostname
    #[keyfile]
    #hostname=foobar
    ## HTTP-based connectivity check
    #[connectivity]
    #uri=http://nmcheck.gnome.org/check_network_status.txt
    I couldn't find anything else to append, but if there are other log or conf files or anything else, which would help solving the problem, I should put here, please tell me.

    Try to use dhclient perhaps?  Might I also suggest letting systemd deal with the dhcp issue and not NM.  That may seem incongruous but it is possible NM is mis-handling the dhcp hand-off to the network card.  I'm no guru but I got thinking about this when I saw this in your output:
    aug 26 19:15:39 arch_daboka NetworkManager[527]: <info> (enp1s0): device state change: ip-check -> secondaries (reason 'none') [80 90 0]
    aug 26 19:15:39 arch_daboka NetworkManager[527]: <info> (enp1s0): device state change: secondaries -> activated (reason 'none') [90 100 0]
    aug 26 19:15:40 arch_daboka NetworkManager[527]: <info> NetworkManager state is now CONNECTED_LOCAL
    It is very possible that I'm mis-interpreting this information so please take it with a boulder of salt. 

  • How do I disconnect from Wireless to use wired connection?

    Hi - I'm new to this and I apologize if this question is ridiculously easy.
    I am using a cable modem in which I have plugged my WRT160Nv2 wireless router. I am supporting three computers here in my home; my laptop (both wired and wireless), my daughters laptop (wireless only), and my desktop (wired only).
    Everything works great and I have to give all the credit to CISCO and the excellent software which automatically solves every connection problem that comes up.
    My laptop and desktop are connected to the wireless router via cable.
    My question is strictly about my laptop. When I leave my office in the house and go into another room, I establish the wireless connection. Now I am back in my home office room, I want to use my wired connection. How do I do this? Do I need to disable my wireless connection so that my wired connection takes over? Again, I do have my laptop connected to the wireless router via cat5.
    I want to do this strictly for the speed of the connection. I've read that a wired connection is double if not more in Mbps.
    This laptop is running Win XP Pro, SP3.
    I hope this furnishes enough info to assist in an answer.
    Thanks in advance.
    John
    P.S.. I really do want to educate myself regarding the equipment I am using and not have to ask such basic questions. Are there any books or websites you can recommend that can start me out and go as technical as I choose to?

    Windows by default uses the fastest connection possible. If you have a wireless and wired connection active at the same time it depends on how fast both connections are rated. Wireless connections tend to change depending on the distance. Wireless 802.11g goes up to 54 Mbit/s. Wireless 802.11n can go up to some 300 Mbit/s. Wired connections are usually either gigabit ethernet (1000 Mbit/s) or fastethernet (100 Mbit/s).
    Thus, which is picked depends on your computer. You should check the connection status of both connections in the network connections control panel. It shows you the current wireless and wired speed (the latter won't change of course). Very often, the wired connection is preferred to the wireless connection. Now with 802.11n connections the wireless connection is preferred if your wired connection is only fastethernet.
    As your WRT160Nv2 has only FastEthernet LAN ports you have to check how fast the wireless connection is. If you have a 802.11n wireless adapter in your laptop it may show up the wireless connection faster then 100 Mbit/s. Depending on the setting it may change occassionally between 54 Mbit/s and speeds higher then 100 Mbit/s which would lead Windows to swap connections. If you see that problem it is better to switch off the wireless in the laptop while you have a wired connection...
    A wired connection is more reliable and stable then a wireless connection. With wireless you can have interference. Thus, even though a wired connection may be slower then a wireless one you may prefer to use the wired connection anyway. And some people prefer to turn off the wireless to avoid radiation.
    To sum up: usually you don't have to switch off the wireless, unless you experience problems because of the mentioned changing speeds of the wireless connection. The computer will always only use one connection. Not both.

  • Multiple Internet Connection Issues

    Hi there, long time reader first time poster.
    I figured I should post this as, while having read through hundreds of similar posts I still can't figure out how to solve my connectivity issues.
    I just bought a new iMac 21.5 inch 3.2Ghz i3 model and while I am happy with the machine overall, it is the second one in a month - the first had a faulty ethernet port and refused to connect to the internet out of the box. Apple replaced it without question - almost as if they knew.
    The replacement has now seemingly developed the same issue.
    Some background info. The computer was connected both through ethernet and through the TC I bought to back it up until yesterday. So I was getting both a wireless signal from the TC and one through ethernet.
    I have a hub that has 5 devices connected to it ( Printer, Cable TV, iMac and TC - now a PS3 ) That hub is served a signal by a simple NTT modem connected to a phone line. That modem is now nearly 5 years old but has always given great net speeds so I don't believe the problem to be the modem - I could be wrong though.
    I just bought a PS3 and tried connecting it yesterday but had multiple problems. Despite me entering the correct PPPoE information to the letter, the PS3 refused to connect, saying the password and username was incorrect. I could connect it via a Bluetooth signal but no hard wired connection would work.
    So I unplugged everything from the hub, shut down all the machines, turned off the modem and let it sit for 10 minutes and then plugged the ethernet cable from the PS3 straight into the modem, giving it a direct line. Switched on modem, rebooted PS3 and tried again - this time it connected through ethernet. I still don't know how or why. I can guess but I'm sure you guys know much more about this than I do.
    So then I tried connecting the iMac back to the net, reconnected all the hub, followed the same procedure. Off, sit for a bit, on etc. This time the PS3 has no connection and now the iMac has no connection either!
    The TC gave a green light though so I was able to get wireless. I tried removing all net locations from the iMac, installing new ones, renewed the DHCP lease, but no matter what I did (PPPoE info 100% correct) it just refused to establish a connection.
    The the bloody TC light flashed amber and I couldn't get wireless either despite being plugged into the hub and getting a signal! The PS3 is now working and the cable is fine so I am starting to think either I have cluster ****** the whole setup or something is wrong with the iMac.
    I go away for an hour then come back and the stupid TC has somehow picked up a connection! The light is green again?! But now the time connected display is scrolling repeatedly. I've got net but what the **** is wrong with all this?
    Bottom line - not ethernet connection for the iMac but TC seems to be working and all other devices have a connection.
    Please help me if you can! I just can't figure any of this out.
    Message was edited by: Zildog
    Message was edited by: Zildog

    Your description is a bit confusing, but I use English as a second language, so it may be just me.
    1. How is the hub connecting to your modem, by ethernet cable or wirelessly?
    2. Which device is negotiating the internet connection with your ISP, the modem?
    3. Does the device that negotiates the connection use PPPoE?
    4. How are the other devices being handed their internet connection? DHCP only?
    Only one device should be connecting directly to your ISP using the PPPoE protocol and configured with your account username and password. This device is preferably the modem. This device should be configured to hand out internal IP addresses to the other devices on your LAN using DHCP. All of the other devices should be configured to request an IP from that device, whether by ethernet or wi-fi, just with DHCP.
    Dah•veed

  • BT Infinity Connection Issue/ frequent ping latenc...

    Hi. I'm getting frequent latency over past few month. had Already spoken to agencies about the issue, but no reslovation appeared. So, hopefully, I can get some answer here. Btw, I already tried to switch between channels, reset to factory setting, turn off 5Ghz, it still doesn't work.
    The ping latency happen randomly almost everyday in certain times of a day, last around 10 minutes. I got some proves showing the situation exactly at that time. 

    Can you run this checker and post back a screen shot of the results
    http://www.dslchecker.bt.com/adsl/adslchecker.welcome
    and use this speed tester then carry out the further diagnostics and post back a screen shot of all the results including your IP profile for up and down. This test must be done with a wired connection.
    http://speedtest.btwholesale.com/
    if you have a Homehub 5 can you also post the stats from 1-12 by logging onto the homehub management pages then troubleshooting > helpdesk. http://bthomehub.home/
    If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

  • Apple Airprint to HP Officejet 6500A Plus via Wired Connection to Router

    Hi There,
    So I've done a considerable amount of research into this across the internet and this forum and I'm still struggling to find a satisfactory solution.
    I have an HP Officejet 6500A Plus connected by ethernet into my BT Homehub 3.
    It is my understanding that even though this is a wired connection, as long as my iOS device (iPad 2 or iPhone 5) is connected to the same router, I should still be able to see this Officejet over through the airprint facility.
    Unfortunately this is not the case. I only get the "No Airprint Printers Found" message on both devices. The only way I have managed to get my Mac Pro (Mavericks) to connect was to mannualy add using the IP address for the printer.
    Can anyone give any guidance as to what I might be doing wrong? The printer is definitely connecting to the internet as I can print from my iOS devices using HP ePrint app for iOS.
    Some might say well what is the problem, just use the HP app but this is not point. I believe if something has been implemented to make things easier then use it. I chose this printer specifically for this functionality so it's a little frustrating to find it so difficult to achieve the desired results.
    Hope it's something straightforward and someone can help.
    Thanks,
    Steve
    This question was solved.
    View Solution.

    Further to this request, and reading many more similar issues, I think I may resolved this.
    I am not 100% sure but I have read some threads suggesting there are issues around BT's Homehub 3 and bonjour so this may be an issue.
    I have tried the following over the past couple of days...
    1) Completely reset my router (wiped all settings and started again) - No luck!
    2) Tried changing from WPA2 to just WPA security - No luck!
    3) Tried forwarding the bonjour ports to the printer - No luck!
    4) Switched off router, printer and all iOS devices then powered back router, printer and then iOS devices - Printer appears on iOS devices but when print was selected, iOS device repeatedly returned Printer Not Connected error.
    Finally, what seems to have done it (at least for now) was...
    1) Unplugged ethernet from the Officejet and set it up as Wireless connection.
    2) Powered down router, printer and all iOS devices then powered back up in the order stated earlier.
    3) So far I have tried printing an email and a web page from my iOS devices and both have been sucessful.
    Incidentally I had been struggling also to airplay from my iPhone and iPad until I started messing around with settings above and now this issue also seems to be resolved.
    Due to variety of combinations (different printers, routers etc) people will have, it seems to be quite difficult to find a solution which addresses an individual problem however I hope some of my experimenting and findings might help others in some way.

  • Wired Connection problem on Officejet Pro 8500 a909a

    I am having what seems to be to be a strange problem.
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