Dmenu stopped working in dwm

I don't have any idea of what's happening, but my dmenu has stopped working.
This is my .xinitrc:
#! /bin/sh
setxkbmap -option terminate:ctrl_alt_bksp
sh ~/.fehbg &
(sleep 3s && conky | dzen2 -x '780' -e '' -fg '#737373' -bg '#262626' -w '760' -h '14' -ta r -fn '-*-fixed-medium-r-*-*-12-*-*-*-*-*-iso8859-*' -p ) &
exec dwm
And my config,h:
/* See LICENSE file for copyright and license details. */
/* appearance */
static const char font[] = "-*-fixed-medium-r-*-*-12-*-*-*-*-*-iso8859-*";
static const char normbordercolor[] = "#5f5f5f";
static const char normbgcolor[] = "#262626";
static const char normfgcolor[] = "#737373";
static const char selbordercolor[] = "#777777";
static const char selbgcolor[] = "#262626";
static const char selfgcolor[] = "#e0e0e0";
static const unsigned int borderpx = 1; /* border pixel of windows */
static const unsigned int snap = 32; /* snap pixel */
static const Bool showbar = True; /* False means no bar */
static const Bool topbar = True; /* False means bottom bar */
/* tagging */
static const char *tags[] = { "m", "w", "c", "t", "p", };
static const Rule rules[] = {
/* class instance title tags mask isfloating monitor */
{ "Gimp", NULL, NULL, 0, True, -1 },
{ "Opera", NULL, NULL, 1 << 1, False, -1 },
{ "emesene", NULL, NULL, 1 << 2, False, -1 },
/* layout(s) */
static const float mfact = 0.55; /* factor of master area size [0.05..0.95] */
static const Bool resizehints = True; /* True means respect size hints in tiled resizals */
#include "bstack.c"
#include "bstackhoriz.c"
static const Layout layouts[] = {
/* symbol arrange function */
{ "[]=", tile }, /* first entry is default */
{ "><>", NULL }, /* no layout function means floating behavior */
{ "[M]", monocle },
{ "TTT", bstack },
{ "===", bstackhoriz },
/* key definitions */
#define MODKEY Mod4Mask
#define TAGKEYS(KEY,TAG) \
{ MODKEY, KEY, view, {.ui = 1 << TAG} }, \
{ MODKEY|ControlMask, KEY, toggleview, {.ui = 1 << TAG} }, \
{ MODKEY|ShiftMask, KEY, tag, {.ui = 1 << TAG} }, \
{ MODKEY|ControlMask|ShiftMask, KEY, toggletag, {.ui = 1 << TAG} },
/* helper for spawning shell commands in the pre dwm-5.0 fashion */
#define SHCMD(cmd) { .v = (const char*[]){ "/bin/sh", "-c", cmd, NULL } }
/* commands */
static const char *dmenucmd[] = { "dmenu_run", "-fn", font, "-nb", normbgcolor, "-nf", normfgcolor, "-sb", selbgcolor, "-sf", selfgcolor, NULL };
static const char *termcmd[] = { "urxvt", NULL };
static Key keys[] = {
/* modifier key function argument */
{ MODKEY, XK_p, spawn, {.v = dmenucmd } },
{ MODKEY|ShiftMask, XK_Return, spawn, {.v = termcmd } },
{ MODKEY, XK_b, togglebar, {0} },
{ MODKEY, XK_j, focusstack, {.i = +1 } },
{ MODKEY, XK_k, focusstack, {.i = -1 } },
{ MODKEY, XK_h, setmfact, {.f = -0.05} },
{ MODKEY, XK_l, setmfact, {.f = +0.05} },
{ MODKEY, XK_Return, zoom, {0} },
{ MODKEY, XK_Tab, view, {0} },
{ MODKEY|ShiftMask, XK_c, killclient, {0} },
{ MODKEY, XK_t, setlayout, {.v = &layouts[0]} },
{ MODKEY, XK_f, setlayout, {.v = &layouts[1]} },
{ MODKEY, XK_m, setlayout, {.v = &layouts[2]} },
{ MODKEY, XK_space, setlayout, {0} },
{ MODKEY|ShiftMask, XK_space, togglefloating, {0} },
{ MODKEY, XK_0, view, {.ui = ~0 } },
{ MODKEY|ShiftMask, XK_0, tag, {.ui = ~0 } },
{ MODKEY, XK_comma, focusmon, {.i = -1 } },
{ MODKEY, XK_period, focusmon, {.i = +1 } },
{ MODKEY|ShiftMask, XK_comma, tagmon, {.i = -1 } },
{ MODKEY|ShiftMask, XK_period, tagmon, {.i = +1 } },
TAGKEYS( XK_1, 0)
TAGKEYS( XK_2, 1)
TAGKEYS( XK_3, 2)
TAGKEYS( XK_4, 3)
TAGKEYS( XK_5, 4)
{ MODKEY|ShiftMask, XK_q, quit, {0} },
/* button definitions */
/* click can be ClkLtSymbol, ClkStatusText, ClkWinTitle, ClkClientWin, or ClkRootWin */
static Button buttons[] = {
/* click event mask button function argument */
{ ClkLtSymbol, 0, Button1, setlayout, {0} },
{ ClkLtSymbol, 0, Button3, setlayout, {.v = &layouts[2]} },
{ ClkWinTitle, 0, Button2, zoom, {0} },
{ ClkStatusText, 0, Button2, spawn, {.v = termcmd } },
{ ClkClientWin, MODKEY, Button1, movemouse, {0} },
{ ClkClientWin, MODKEY, Button2, togglefloating, {0} },
{ ClkClientWin, MODKEY, Button3, resizemouse, {0} },
{ ClkTagBar, 0, Button1, view, {0} },
{ ClkTagBar, 0, Button3, toggleview, {0} },
{ ClkTagBar, MODKEY, Button1, tag, {0} },
{ ClkTagBar, MODKEY, Button3, toggletag, {0} },
I've been  trying with my 'backup' files but the problem still remains.
Hope you can help me to fix it because i'm starting to love that app.
-EDIT-
When i quit dwm
dwm: execvp dmenu_run failed: No such file or directory
Last edited by teh (2010-01-23 19:25:50)

Does dmenu_run still exist in your filesystem? I don't have my box handy, so I can't list out the files in the dmenu package.... Did you ever create a shell script called dmenu_run to call dmenu, and it disappeared? What happens if you run dmenu_run from the command line? If it does exist, is it still in your $PATH?
Good luck!
Scott

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               Language: English (Regional Setting: English)
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              Processor: Intel(R) Core(TM) i7 CPU         920  @ 2.67GHz (8 CPUs), ~3.2GHz
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              Chip type: GeForce GTX 260
               DAC type: Integrated RAMDAC
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          Shared Memory: 2303 MB
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          Monitor Model: SyncMaster
             Monitor Id: SAM0350
            Native Mode: 1440 x 900(p) (59.887Hz)
            Output Type: DVI
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              Device ID: 0x05EA
              SubSys ID: 0x073810DE
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                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
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                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
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                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
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    Device ID: PCI\VEN_8086&DEV_3A3E&SUBSYS_02F71028&REV_00\3&11583659&0&D8
       Driver: n/a
         Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A34
    Device ID: PCI\VEN_8086&DEV_3A34&SUBSYS_02F71028&REV_00\3&11583659&0&E8
       Driver: n/a
         Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 9 - 3410
    Device ID: PCI\VEN_8086&DEV_3410&SUBSYS_02F71028&REV_13\3&11583659&0&48
       Driver: n/a
         Name: NVIDIA GeForce GTX 260
    Device ID: PCI\VEN_10DE&DEV_05EA&SUBSYS_073810DE&REV_A1\4&101B7E8&0&0018
       Driver: n/a
         Name: Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3C
    Device ID: PCI\VEN_8086&DEV_3A3C&SUBSYS_02F71028&REV_00\3&11583659&0&D7
       Driver: n/a
         Name: Intel(R) 82801JDH SMBus Controller - 3A30 (Intel(R) SMBus 2.0 Driver)
    Device ID: PCI\VEN_8086&DEV_3A30&SUBSYS_02F71028&REV_00\3&11583659&0&FB
       Driver: n/a
         Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 7 - 340E
    Device ID: PCI\VEN_8086&DEV_340E&SUBSYS_02F71028&REV_13\3&11583659&0&38
       Driver: n/a
         Name: Silicon Image SiI 3132 SATALink Controller
    Device ID: PCI\VEN_1095&DEV_3132&SUBSYS_02F71028&REV_01\4&24931170&0&00E4
       Driver: n/a
         Name: Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3A
    Device ID: PCI\VEN_8086&DEV_3A3A&SUBSYS_02F71028&REV_00\3&11583659&0&EF
       Driver: n/a
         Name: Intel(R) ICH10R SATA AHCI Controller
    Device ID: PCI\VEN_8086&DEV_3A22&SUBSYS_02F71028&REV_00\3&11583659&0&FA
       Driver: n/a
         Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 3 - 340A
    Device ID: PCI\VEN_8086&DEV_340A&SUBSYS_02F71028&REV_13\3&11583659&0&18
       Driver: n/a
         Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A39
    Device ID: PCI\VEN_8086&DEV_3A39&SUBSYS_02F71028&REV_00\3&11583659&0&D2
       Driver: n/a
         Name: Intel(R) ICH10R LPC Interface Controller - 3A16
    Device ID: PCI\VEN_8086&DEV_3A16&SUBSYS_02F71028&REV_00\3&11583659&0&F8
       Driver: n/a
         Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 1 - 3408
    Device ID: PCI\VEN_8086&DEV_3408&SUBSYS_02F71028&REV_13\3&11583659&0&08
       Driver: n/a
         Name: Intel(R) ICH10 Family PCI Express Root Port 5 - 3A48
    Device ID: PCI\VEN_8086&DEV_3A48&SUBSYS_02F71028&REV_00\3&11583659&0&E4
       Driver: n/a
         Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A38
    Device ID: PCI\VEN_8086&DEV_3A38&SUBSYS_02F71028&REV_00\3&11583659&0&D1
       Driver: n/a
         Name: Intel(R) 5520/5500/X58 I/O Hub Throttle Registers - 3438
    Device ID: PCI\VEN_8086&DEV_3438&SUBSYS_00000000&REV_13\3&11583659&0&A3
       Driver: n/a
         Name: Intel(R) 5520/5500/X58 I/O Hub to ESI Port - 3405
    Device ID: PCI\VEN_8086&DEV_3405&SUBSYS_02F71028&REV_13\3&11583659&0&00
       Driver: n/a
         Name: Intel(R) ICH10 Family PCI Express Root Port 4 - 3A46
    Device ID: PCI\VEN_8086&DEV_3A46&SUBSYS_02F71028&REV_00\3&11583659&0&E3
       Driver: n/a
         Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A37
    Device ID: PCI\VEN_8086&DEV_3A37&SUBSYS_02F71028&REV_00\3&11583659&0&D0
       Driver: n/a
         Name: Intel(R) 5520/5500/X58 I/O Hub System Management Registers - 342E
    Device ID: PCI\VEN_8086&DEV_342E&SUBSYS_00000000&REV_13\3&11583659&0&A0
       Driver: n/a
         Name: Intel(R) 82801 PCI Bridge - 244E
    Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_02F71028&REV_90\3&11583659&0&F0
       Driver: n/a
         Name: Intel(R) ICH10 Family PCI Express Root Port 2 - 3A42
    Device ID: PCI\VEN_8086&DEV_3A42&SUBSYS_02F71028&REV_00\3&11583659&0&E1
       Driver: n/a
         Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A36
    Device ID: PCI\VEN_8086&DEV_3A36&SUBSYS_02F71028&REV_00\3&11583659&0&EA
       Driver: n/a
         Name: Intel(R) 5520/5500/X58 I/O Hub Control Status and RAS Registers - 3423
    Device ID: PCI\VEN_8086&DEV_3423&SUBSYS_00000000&REV_13\3&11583659&0&A2
       Driver: n/a
         Name: Broadcom NetLink (TM) Gigabit Ethernet
    Device ID: PCI\VEN_14E4&DEV_1698&SUBSYS_02F71028&REV_10\4&62990A5&0&00E1
       Driver: n/a
         Name: Intel(R) ICH10 Family PCI Express Root Port 1 - 3A40
    Device ID: PCI\VEN_8086&DEV_3A40&SUBSYS_02F71028&REV_00\3&11583659&0&E0
       Driver: n/a
         Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A35
    Device ID: PCI\VEN_8086&DEV_3A35&SUBSYS_02F71028&REV_00\3&11583659&0&E9
       Driver: n/a
         Name: Intel(R) 5520/5500/X58 I/O Hub GPIO and Scratch Pad Registers - 3422
    Device ID: PCI\VEN_8086&DEV_3422&SUBSYS_00000000&REV_13\3&11583659&0&A1
       Driver: n/a
         Name: VIA 1394 OHCI Compliant Host Controller
    Device ID: PCI\VEN_1106&DEV_3403&SUBSYS_02F71028&REV_00\4&342A71D0&0&00E3
       Driver: n/a
    DirectShow Filters
    DirectShow Filters:
    WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
    WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
    WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
    MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
    Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
    WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
    WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
    Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
    Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
    DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
    Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713
    LogMeIn Video Encoder,0x00200000,1,1,racodec.ax,
    WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
    Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
    AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713
    VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713
    SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
    AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
    StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
    MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
    MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713
    SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
    MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
    Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
    SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
    LogMeIn Video Decoder,0x00800000,1,1,racodec.ax,
    Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
    MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713
    DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
    Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713
    Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
    ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713
    Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
    MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17835
    Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713
    Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713
    VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
    WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
    VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
    File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
    iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
    iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
    DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17835
    Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17835
    AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17713
    RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
    Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
    WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
    MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
    DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
    SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.17514
    Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514
    MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
    Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
    StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
    Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17835
    AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
    AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713
    Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
    MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
    Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
    File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713
    Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
    StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
    AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
    Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713
    File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713
    File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17713
    Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
    BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
    MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17713
    WDM Streaming Tee/Splitter Devices:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    Video Compressors:
    WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
    WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
    MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
    DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
    LogMeIn Video Encoder,0x00200000,1,1,racodec.ax,
    MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17713
    Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Fraps Video Decompressor,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Xfire Video Codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Audio Compressors:
    WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
    WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
    IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
    PCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
    Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
    GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17713
    CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
    CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
    MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17713
    Audio Capture Sources:
    Microphone (Sennheiser USB Head,0x00200000,0,0,qcap.dll,6.06.7601.17514
    PBDA CP Filters:
    PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
    PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
    PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
    Midi Renderers:
    Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
    Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17713
    WDM Streaming Capture Devices:
    Sennheiser USB Headset,0x00200000,3,2,ksproxy.ax,6.01.7601.17514
    WDM Streaming Rendering Devices:
    HD Audio HDMI out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    HD Audio Headphone/Speakers,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    HD Audio SPDIF out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    Sennheiser USB Headset,0x00200000,3,2,ksproxy.ax,6.01.7601.17514
    BDA Network Providers:
    Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514
    Multi-Instance Capable VBI Codecs:
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
    BDA Transport Information Renderers:
    BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
    MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514
    BDA CP/CA Filters:
    Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708
    Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708
    PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708
    XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708
    WDM Streaming Communication Transforms:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    Audio Renderers:
    Speakers (Sennheiser USB Headse,0x00200000,1,0,quartz.dll,6.06.7601.17713
    Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
    Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17713
    DirectSound: Speakers (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.17713
    DirectSound: Speakers (Sennheiser USB Headset),0x00200000,1,0,quartz.dll,6.06.7601.17713
    Speakers (High Definition Audio,0x00200000,1,0,quartz.dll,6.06.7601.17713
    EVR Power Information
    Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
      Quality Flags: 2576
        Enabled:
        Force throttling
        Allow half deinterlace
        Allow scaling
        Decode Power Usage: 100
      Balanced Flags: 1424
        Enabled:
        Force throttling
        Allow batching
        Force half deinterlace
        Force scaling
        Decode Power Usage: 50
      PowerFlags: 1424
        Enabled:
        Force throttling
        Allow batching
        Force half deinterlace
        Force scaling
        Decode Power Usage: 0

    https://crash-stats.mozilla.com/report/index/bp-0a0b872f-5127-4ee1-a355-ca3cb2120721
    https://crash-stats.mozilla.com/report/index/bp-9cd87dd7-205f-4844-9e6d-3ce262120721
    https://crash-stats.mozilla.com/report/index/bp-8c07c846-b2ed-4535-8db4-4ee072120720
    https://crash-stats.mozilla.com/report/index/bp-f29a89ed-f8b1-4a62-ba3e-983e22120720
    https://crash-stats.mozilla.com/report/index/bp-e16d2b91-0f7d-4e5a-9e25-255852120718
    https://crash-stats.mozilla.com/report/index/bp-1226c709-5f87-41c6-95d3-4310d2120718
    https://crash-stats.mozilla.com/report/index/bp-4de2a0da-dd36-4ec8-8e53-c42742120714
    https://crash-stats.mozilla.com/report/index/bp-e16d2b91-0f7d-4e5a-9e25-255852120718
    https://crash-stats.mozilla.com/report/index/bp-4de2a0da-dd36-4ec8-8e53-c42742120714
    https://crash-stats.mozilla.com/report/index/bp-eac1c5a5-2dce-4415-b645-07a1f2120714
    https://crash-stats.mozilla.com/report/index/bp-1ede5bd3-8c72-4362-8d79-4f29c2120714
    https://crash-stats.mozilla.com/report/index/bp-d4fd5dae-dacd-45f8-9549-2c3702120722
    https://crash-stats.mozilla.com/report/index/bp-ca510991-de29-44b3-be02-0255a2120722
    https://crash-stats.mozilla.com/report/index/bp-8600c221-3fd3-4eaa-a5af-a602b2120722
    With Hardware Accelaration in Flash turned off. Still crashing.

  • Itunes wont open and gives me a message saying "Itunes has stopped working".  What can I do to fix this?

    I use windows vista and I have upgraded my itunes.  Now when I open it, it gives me a message saying "itunes has stopped working"  and then gives me a message saying it will notify me for a solution.  What can I do to fix this so it can open and not give me any more problems???

    First you can try;
    Try restarting PC and run itunes again!
    If error again than perform clean instal of itunes (uninstal first and than instal again)!

  • Each time I try to synch photos from my Windows 7 PC to my iPad2, iTunes stops working, and the error report says Problem Event Name:     APPCRASH   Application Name:     iTunes.exe   Application Version:     10.3.1.55   Application Timestamp:     4deec35

    Each time I try to synch photos from my Windows7 PC to my iPad2, iTunes stops working and the error message is:
    Problem Event Name:                          APPCRASH
      Application Name:                             iTunes.exe
      Application Version:                           10.3.1.55
      Application Timestamp:                    4deec351
      Fault Module Name:                          ntdll.dll
      Fault Module Version:                        6.1.7601.17514
      Fault Module Timestamp:                 4ce7ba58
      Exception Code:                                  c0000005
      Exception Offset:                                0002e3fb
      OS Version:                                          6.1.7601.2.1.0.768.3
      Locale ID:                                             1033
      Additional Information 1:                  0a9e
      Additional Information 2:                  0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:                  0a9e
      Additional Information 4:                  0a9e372d3b4ad19135b953a78882e789
    I reloaded iTunes 10 (64 bit) successfully, but the problem remains the same.
    Any suggestions?

    I looked in the folder from which I want to synch photos, but there is no such thing as an "ipod photo cache" in that folder, or sub-folders, as suggested in the link which you were nice enough to provide.
    I have also tried removing photos from my iPad2 Photos App, and "iTunes has stopped working" shows up  again as soon as I click on the "Synch photos from" button.

  • Since I installed a printer software Satellite L300 has stopped working

    Hello there!
    I'm new here so not really sure if I'm posting in the right place. Mods, please feel free to move to the relevant section, thank you.
    OK I have a Toshiba Satellite L300 Laptop and ever since I installed a printer software on Wednesday night, my laptop has suddenly stopped working!
    Ever since Thursday night, I have been trying to get it working but I'm faced with this message:
    when i load it up it goes to Windows error recovery:
    'windows has failed to start.a recent hardware or software change might be the cause
    if windows files have been damaged or configured incorrectly,startup repair can help diagnose and fix the problem.if power was interrupted during startup,choose start windows normally'
    then it gives two options: Launch startup repair (recomended)
    start windows normally
    ==========
    -so i click launch startup repair (reccomended)
    -then a scren loads up called 'system recovery options'.. it says: select an operating system to repair and click next.only windows vista operating systems are listed and can be repaired
    if you do not see your operating system listed, click load drivers to load drivers for your hard disks'.....
    but nothing comes up so i click load drivers and it just gives me loads of random folders...and i haven't a clue which ones to load
    ========
    5 years ago Report Abuse
    Additional Details
    so i just click 'next'
    ========
    then i have 5 options:
    -startup repair
    -system restore
    -windows complete pc restore
    -windows memory diagnostic tool
    -command prompt
    ==========
    startup repair says it cannot manually fix any problems
    -system restore just says your computer is in a limited state and performing this action cannot be changed...but there is no option to do so
    -windows comple pc restore says i need to insert a backup disk which I dont have
    windows memory diagnostics tool says that windows is preventing this
    ============
    but on the system resotre it tells me to type something like: rstrui.exe /OFFLINE:C:\Windows
    but i don't know where...i typed it in the command prompt but don't understand how to use it
    =========
    i also tried to click start windows normally but it won't work

    If the problem is installed software, start notebook in safe mode and try to start system restore from there.
    Please let me know which options are available. Can you roll back OS few days back?
    Are some restore points listed there?

  • Mozalloc.dll A firefox plug in container has stopped working. I can't get firefox to work for more than 2 mins. before crashing. How do I make this stop?

    AdapterDeviceID: 0x9712
    AdapterDriverVersion: 8.861.1.2000
    AdapterSubsysID: 164c103c
    AdapterVendorID: 0x1002
    Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:33.1.1
    AvailablePageFile: 13967405056
    AvailablePhysicalMemory: 6222434304
    AvailableVirtualMemory: 3783245824
    BIOS_Manufacturer: Hewlett-Packard
    BlockedDllList:
    BreakpadReserveAddress: 46661632
    BreakpadReserveSize: 41943040
    BuildID: 20141113143407
    CrashTime: 1417153956
    EMCheckCompatibility: true
    EventLoopNestingLevel: 1
    FramePoisonBase: 00000000f0de0000
    FramePoisonSize: 65536
    InstallTime: 1416895140
    Notes: AdapterVendorID: 0x1002, AdapterDeviceID: 0x9712, AdapterSubsysID: 164c103c, AdapterDriverVersion: 8.861.1.2000
    D2D? D2D+ DWrite? DWrite+ D3D11 Layers? D3D11 Layers+
    ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
    ProductName: Firefox
    ReleaseChannel: release
    SecondsSinceLastCrash: 175
    StartupTime: 1417153798
    SystemMemoryUsePercentage: 25
    Theme: classic/1.0
    Throttleable: 1
    TotalPageFile: 16630353920
    TotalPhysicalMemory: 8316153856
    TotalVirtualMemory: 4294836224
    URL: https://support.mozilla.org/en-US/questions/new/desktop/fix-problems/form?search=mozalloc.dll&step=aaq-question
    Vendor: Mozilla
    Version: 33.1.1
    Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
    MSAFD Tcpip [UDP/IP] : 2 : 2 :
    MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
    MSAFD Tcpip [TCP/IPv6] : 2 : 1 :
    MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
    MSAFD Tcpip [RAW/IPv6] : 2 : 3 :
    RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll
    RSVP TCP Service Provider : 2 : 1 :
    RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
    RSVP UDP Service Provider : 2 : 2 :
    useragent_locale: en-US
    This report also contains technical information about the state of the application when it crashed.
    AND:
    A plugin container for firefox has stopped working.
    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: plugin-container.exe
    Application Version: 33.1.1.5430
    Application Timestamp: 54656826
    Fault Module Name: mozalloc.dll
    Fault Module Version: 33.1.1.5430
    Fault Module Timestamp: 54654321
    Exception Code: 80000003
    Exception Offset: 00001425
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
    Read our privacy statement online:
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  • HT1689 I can reach the iTunes Store from my iPod Touch, but it will not open on my PC running Windows 7.  Message shows that iTunes has stopped working.  This happens every time.  I have updated iTunes Software.  Will not solve the problem.  What is wrong

    I have uninstalled iTunes several times and reinstalled it on my PC running Window 7 with all updated loaded.  When I click on the iTunes Store Box, Nothing happens except for a message that reads:
              iTunes has stopped working.
    The following items give me a choice, but no answer comes up.  The computer will shut down the website.
              "Check online for a solution and close the program"
              "Close the program."
    There is an item below the box that is selectable for View problem details.  When clicked a long list of items show up.  I have listed some of the problems as written, but I do not understand them.  I know the iTunes Store has been available on earlier versions of of iTunes but is not on this version.  How can we go back and download an earlier version of iTunes?
         Here are some of the Problem Details:
         "Problem signature:  APPCRASH
         Application Name:     iTunes.exe
         Application Version:  11.0.1.12
         Application Timestamp:  50c8fc7e"

    I had this exact same problem.  I found this fix and it worked for me. 
    Step 1:
    Browse to C:\Program Files (x86)\Common Files\Apple\Apple Application Support and copy the filen named QTMovieWin.dll. 
    Step 2:
    Browse and past that file into C:\Program Files (x86)\iTunes.
    Hope this helps you.  I wish I could remember where I saw this originally so I could thank them.
    Good Luck.
    Anthony

  • Can't get itunes.  I get the following message when I click on either the shortcut or the program.  It says ITunes has stopped working and I can either check on line for a solution and close the program or just close the program.

    When I click on the itunes shortcut or the program  I get the following message:
    ITunes has stopped working.  My two options are:  Windows can check on line for a solution to the problem or close the program. 
    It seems that my entire library is not there.  If I sync my ipod will it add it back into my library on the computer? 
    I've even tried installing again and nothing works.  Tried the "repair" and it says that ITunes is loaded but I stil get the above error when I try to open the program.
    Thanks

    Let's try the following user tip with that one:
    iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

  • When I click on any of my movie or TV shows in Itunes I immediately get an error message that says Itunes has stopped working and closes the program. I can sync the movies and shows to my phone okay but I can't watch on Itunes. Can anyone help?

    When I click on any of my movie or TV shows in Itunes I immediately get an error message that says Itunes has stopped working and closes the program. I can sync the movies and shows to my phone okay but I can't watch on Itunes. Can anyone help?

    Let's try the following user tip with that one:
    iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

  • Extensions like Ghostery, WOT or AdBlock stop working after two or three times. Restarting the webpage in a new tab the extensions will work again for several times and then stop again. Has anybody an explanation or a workaround for this bug in Safari 5?

    Extensions like Ghostery, WOT or AdBlock stop working after two or three times. Restarting the webpage in a new tab the extensions will work again for several times and then stop again. Has anybody an explanation or a workaround for this bug in Safari 5?

    Remove the extensions, redownload Safari, reload the extensions.
    http://www.apple.com/safari/download/
    And if you really want a better experience, use Firefox, tons more choices and possibilities there.
    Firefox's "NoScript" will block the Trojan going around on websites. Best web security you can get.
    https://addons.mozilla.org/en-US/firefox/addon/noscript/
    Ghostery, Ad Block Plus and thousands of add-ons more have originated on Firefox.

  • ITunes 10.3.1 has stopped working in Windows 7 64bit

    I just upgraded to Windows 7 64 bit and I downloaded iTunes 10.3.1 for Windows 7 64 bit.  My Quicktime player is working fine but everytime i tried to open iTunes, it gives me an error message that says iTunes has stopped working.  I need help trying to fix this, I already tried uninstalling, re-installing, and mostly every suggestion in the Apple support forum and it still does not work. 
    This is the information I have on the Problem Details:
    Problem Event Name: BEX
    Application Name: iTunes.exe
    Application Version: 10.3.1.55
    Application Timestamp: 4deec351
    Fault Module Name: StackHash_0a9e
    Fault Module Version: 0.0.0.0
    Fault Module Timestamp: 00000000
    Exception Offset: 00000000
    Exception Code: c0000005
    Exception Data: 00000008
    OS Version: 6.1.7600.2.0.0.256.48
    Locale ID: 1033
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

    Try copying the QTMovieWin.dll in the  c:\program files (x86)\common files\apple\apple application support folder to the c:\program files (x86)\iTunes folder. I had same problem and it's fixed this bug.

  • ITunes 10.6 and Windows 7 - iTunes stops working!!!

    Installed iTunes 10.6 and now I get the iTunes has stopped working message when I attempt to add folders or sync my devices.  I have uninstalled and re-installed to no avail.  I have tried safe mode but it still will not sync.  This only started after the update to 10.6.  Everything was fine until then.  I went to the Apple store and they were NO help at all, referring me to the iTunes support page on the internet.  DUH!!  Did that already!  Please, if anyone has solved this issue, tell me how.  I tried installing the old version of iTunes, but then it wouldn't open because the library was created by a newer version...so frustrating!    Please help!

    Mac prints. PC does not. Bonjour Printer Wizard found the printer, so there's some communication between the two (although the printer never came on, but I assume the AX knows what it’s plugged into).
    One odd thing is that, after installing the printer driver (downloaded from Brother), Bonjour Printer Wizard listed Brother as a printer manufacturer three times, only one of which shows the HL-2040.
    The las time I tried printing from Windows the printer turned on, but did not print.

  • ITunes has stopped working ...Running Windows 7(64)

    I upgraded my home PC Desktop to Windows 7 earlier this year and had no trouble bringing over iTunes from my previous platform (Windows XP).
    I recently returned home to the US from a work assignment out of the country and because my iTunes resides on my home PC desktop, I didn't open up iTunes for the past 6 weeks.  During this time Apple released iTunes 10.5. When I returned home, the old version of iTunes was still working. However, when I upgraded to iTunes 10.5, iTunes stopped working. The error message: "iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
    I have worked through the following knowlege bulletins (nothing has fixed my problem):
    (a)" iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues"
    (b) "iTunes: Troubleshooting issues with third-party iTunes plug-ins"
    (c) "iTunes 10.1 for Windows: iTunes may stop working and need to quit while importing or syncing audio"
    (d) "Removing and reinstalling iTunes, QuickTime, and other software components for Windows vista or Windows 7"
    (e) "iTunes for Windows: system restarts, blue screen, or quits unexpectedly when accessing iTunes Store"
    the last bulletin (e), recommended ensuring that my drivers were up-to-date. So I also updated my drivers.
    Lastly, I contacted iTunes Store Customer Support (although my problem isn't with the store, it is upgraded iTunes running on windows 7). They told me the issue was "outside (their) expertise" and recommended I look at this discussion board. 
    Here is the information I found under Event Viewer:
    ==================================================================
    Log Name:      Application
    Source:        Application Error
    Date:          11/27/2011 11:46:01 AM
    Event ID:      1000
    Task Category: (100)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      Theresa-HP
    Description:
    Faulting application name: iTunes.exe, version: 10.5.1.42, time stamp: 0x4ebf7d7c
    Faulting module name: MSVCR80.dll, version: 8.0.50727.6195, time stamp: 0x4dcddbf3
    Exception code: 0xc000000d
    Fault offset: 0x00026b72
    Faulting process id: 0x13b0
    Faulting application start time: 0x01ccad3d27f6b2ff
    Faulting application path: C:\Program Files (x86)\iTunes\iTunes.exe
    Faulting module path: C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d 09154e044272b9a\MSVCR80.dll
    Report Id: 6ef58025-1930-11e1-a798-e06995d0a503
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Application Error" />
        <EventID Qualifiers="0">1000</EventID>
        <Level>2</Level>
        <Task>100</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2011-11-27T19:46:01.000000000Z" />
        <EventRecordID>9927</EventRecordID>
        <Channel>Application</Channel>
        <Computer>Theresa-HP</Computer>
        <Security />
      </System>
      <EventData>
        <Data>iTunes.exe</Data>
        <Data>10.5.1.42</Data>
        <Data>4ebf7d7c</Data>
        <Data>MSVCR80.dll</Data>
        <Data>8.0.50727.6195</Data>
        <Data>4dcddbf3</Data>
        <Data>c000000d</Data>
        <Data>00026b72</Data>
        <Data>13b0</Data>
        <Data>01ccad3d27f6b2ff</Data>
        <Data>C:\Program Files (x86)\iTunes\iTunes.exe</Data>
        <Data>C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_ none_d09154e044272b9a\MSVCR80.dll</Data>
        <Data>6ef58025-1930-11e1-a798-e06995d0a503</Data>
      </EventData>
    </Event>
    ==================================================================
    It seems that I am not alone in having this problem!  Are there any experts out there who want to earn the undying gratitude of the technically challenged (or a few expert points?)
    Thanks for listening,
    Theresa
    PS - someone recommended uninstalling Apple Quick Time Player.  I don't have Quick Time Player.

    I had the same problem. I'm using 64bit Windows7. This solution only partially worked for me. I still couldn't connect to the iTunes store.
    The following solution worked for me:
    COPY    QTMovieWin.dll
    FROM    c:\program files (x86)\common files\apple\apple application support\
    INTO     c:\program files (x86)/iTunes

  • Why did my brand new Ipod 5g 32gb touch screen stop working?

    So I got this ipod from the Genius Shop for about a month. A few days ago when IOS 7.1 came out, I updated it. However, the ipod seems to lag a little. Today, I was charging my ipod and for some reason, when I turn it on, the touch screen stop working (the ipod is in perfect condition). The home button, volume button and the on/off button all works fine except for the touch screen. I want to restore everything on my computer, but I can't get pass the lock screen (the touch screen seems to stop working). I just can't do anything on this ipod anymore beside turning it on and off. I can't even power it off because the touch screen is no longer touchable. So how can I restore everything, or do something about this ipod to work again. Can I still take this back to the Genius Shop and get another one without additonal charge?  

    If the reset does not work try the remaining items of:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • Laserjet pro 400 color MFP m475dw scanner stopped working in windows 8.1. Please help!

    updated my laptop to windows 8.1 and the hp scanning software stopped working.  It would not find the printer even though i could print from it.  I uninstalled the entire software suite, removed all traces of the printer from contol pannel and then proceeded to download the 8.1 64 bit version of the full solution suite.  Tried to run it and the program gets to about 80%, says a problem occurred while preparing to install software to your system and tells me to restart computer and try again.  
    Tried restart, no go.  then tried to load just the basic print and scan and same problem.  Restarted, tried again and nothing.  then i turned off firewall and antivirus.  did prior steps and nothing.  I can manually install the printer through control pannel but I cant get the HP software to load at all.  plum out of ideas and of course HP wants to charge me to troubleshoot a year old printer but cant guarantee it will work.  Lovely.... Any help is appreciated.     

    I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial printer. You can do this at http://h30499.www3.hp.com/hpeb/
    I hope this helps.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

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