Do I have to call to change my security question?
I have forgotten the answer to my security question. Do I have to call or is there an easier way?
The easiest way is to call.
See Here... Apple ID: Contacting Apple for help with Apple ID account security
ask to speak with the Account Security Team...
Similar Messages
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I don't have the option to change my security questions, but can't remember the answers. What can I do? I have given 2 rescue email addresses already and can reset my password.
Ajb1111 wrote:
I don't have the option to change my security questions, but can't remember the answers. What can I do? ...
See Here... Apple ID: Contacting Apple for help with Apple ID account security
ask to speak with the Account Security Team... -
I no longer have the email I have down for my rescue email and its not in my apple id account except for when I went to change my security questions, how do I change my security questions or the rescue email when I no longer have that email?
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(119308) -
I have been trying to change my security questions and im not getting the emails to do so
ive been trying to change my security questions but it wont send me a email
Read this about how to change the security questions: http://support.apple.com/kb/HT5312
If you can't use these procedures because you don't have a rescue email address you will have to contact Apple. See http://support.apple.com/kb/HT5699
You can also call your country number from http://support.apple.com/kb/HE57 and ask to speak with Account Security.
You can also go to the ExpressLane at https://expresslane.apple.com and then iTunes > iTunes Store > Password and Security Questions and fill out the form. -
I dont have the option to change my security questions, how do i fix?
i want to buy apps, but for some reason my phone rekkons i haven used money on it befor(however i have) now its asking for my security questions. set up a rescue email as instructed and was told after that i could change it. but i can all i can do is enter the ones i did ages ago and cant remember, i cant chose other ones to use. so what do i do?
If you have a verified rescue email attached to the apple id then follow the article below to get an email to reset the security questions:
http://support.apple.com/kb/HT5312
If you don't have a rescue email or you don't receive the email then you will need to contact AppleCare for assistance. Follow the article below to find the number in your country:
http://support.apple.com/kb/HE57 -
HT1918 How do I change my security questions I have forgotten my answers
I have forgotten the answers to my security questions and it won't let me purchase any items off my ipad due to it is there a way of changing them or getting an email with my answers
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us
Call Apple Support in your country: Customer Service: Contacting Apple for support and service -
I Need help cause I forgot my security questions it's literally driving me nuts!! I got a rescue email and still can't find the option to change my security questions please help!
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
4. Account security issues almost always require you to speak directly to an
Apple representative to securely establish your identity as the account holder.
You can set it up so that Apple calls you, either immediately or at a time
convenient to you.
1. Go to www.apple.com/support.
2. Choose Contact Support and click Contact Us.
3. Choose Other Apple ID Topics and choose the appropriate topic for
your issue.
4. Follow the onscreen instructions.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
Please help me change my security questions for my apple id. i have forgotten my security question answers
Reset Security Questions
http://support.apple.com/kb/ht5312
If you still have problem, call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699 -
how can i change my security questions but i dont have a rescue email and my ipad is locked now for 8 hour?
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID -
How can i change my security questions if i dont remember the questions that i have?
How can i change my security questions if i dont remember the questions that i have?
Go to id.apple.com. Click manage your account. Sign in. On the left click on "Passwords and Security." At the bottom of your security questions there is a link to "Reset security questions by sending an email to your rescue email".
If you didn't setup a rescue email then you need to call Applecare. -
Can someone help me with changing the security questions in order to make my first purchase with iTunes? I have forgotten the original ones and I'm baffled.
normafromclydebankYou need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(121522) -
I need to know URGENTLY because, i bought an itunes card, now that money is in my account, but i logged in with my Apple ID in my mac and it says hat i have to answer the security questions (which, i don't remember) because it's a new device etc. Please, i need to know how to change the security questions because i dont have the passsword of my alternative email!
If you don't have access to your rescue email account (an alternate email address is a different address/setting on your account) then you will need to contact iTunes Support or Apple to get the questions reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
I have forgotten my security questions and the email linked to these is no longer working. Is there another way I can change my security questions?
Click here and request assistance.
(75745) -
HT1918 How do you change your security questions, because I have forgot them?
How do you change your security questions, because I have forgot them?
1800 my apple ask to speak to itunes support and ask them about your apple id account
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How to change you security questions if you have forggot them ?
How to change you security questions if you have forggot them ?
This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you go to the general iTunes forums where this question has been asked and answered dozens of times. You can also just look at the right under "more like this".
Regards.
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