Do you know to how update my iCloud ID to match my Apple ID if I don't know the password and I don't have access to the old e-mail address?
Hi Guys,
Do you know to how update my iCloud ID to match my Apple ID if I don't know the password for the old ID and I don't have access to the old e-mail address?
Hi Guys,
I've sorted it
All I needed to do was add my old e-mail address - not as the primary but as an alias. This allowed me to delete the account on my iPhone 4S and re-sign in with the correct e-mail address.
Happy now
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You need to go to Manage your Apple ID, https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/, and sign in with your current Apple ID and password and do the following:
1. Edit your current Apple ID and change it back to the ID which is displaying for your iCloud account. You do not need to verify it - this is only a temporary change
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iPhone 4, trying to access iCloud
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I have changed my apple e-mail address in itunes and apple successfuly but now, every time I use my iphone 5 it is asking me to sign in but it still has my old e-mail address there so when I enter my password it says wrong id or password. In settings it will not allow me to change to my new password. How do I get around this problem please?
Welcome to the Apple Community.
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I do not have the disc to reload
Why not? You need your system dvds to troubleshoot & to reset/change passwords in view of your current OS listed in your profile.
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I have to have the password, which I cannot remember or find.
When selecting passwords, make sure it's one that you will NEVER forget AND no one else can figure out.
Old school--- > Print it out & keep in a safe place. A place that ONLY you know about AND never forget.
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When i try to update my itunes an error message tells me 'the path cannot be found' and 'you dont have access to this location' any help?
OK so you need to do a cleanup with the Microsoft Installer Cleanup Utility.
First download the latest iTunes installer and save it on your PC
http://www.apple.com/itunes/download/
If you want Quicktime get it from here;
http://www.apple.com/quicktime/download/win.html
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mydigitallife in the above search has a copy of version 3
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I want the same Apple ID if I find myself answering,security my Apple id.
please send my email,security questions
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<Email Edited by Host>We are fellow users here on these public forums, you're not talking to iTunes Support - I've asked the hosts to remove your email address from your post (it's not a good idea to post personal info).
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on the page that you posted from should let you reset them.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use
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