Document Asset Managment CRM 5.0

Hi All,
I wanted to know more about DAM CRM 5.0 and how to integrate it with 'Opportunity management' to access the various electronic documents (PDF, Images, Brochures, Demo's and others) in a intuitive activity based scenario. If I had to acheive the same what do I need to do?
Thanks for your insight in advance.
Cheers,
Sumit

Hi
Check out this link
http://help.sap.com/saphelp_crm50/helpdata/en/3a/737140723d990ae10000000a155106/frameset.htm
Cheers

Similar Messages

Using LAM (Lease And Asset Management Module) in CRM 4.0 - CRM2007

Hi, use anybody the LAM with CRM 4.0 im production?
if yes, with business you do and which are the leased objects?
and made a update form CRM 4.0 to CRM2007
how does it work?
txs a lot

hi Reiner
for the changes that are impacted from CRM 4 to CRM 7.0 just go through this link
https://websmp109.sap-ag.de/~form/sapnet
use your OSS id to access it
an dor leas and asset managment go through the link
http://help.sap.com/saphelp_crm60/helpdata/en/dd/6e133b3f618442e10000000a114084/frameset.htm
you will get each and every detail,that what leased objects are there and what is the differemce we came across from CRM 4 to 6.0
best regards
ashish

Does KM support Digital Asset Management

I have come across several references to Digital Asset Managment (DAM) with respect to the portal but can find no information.
Does KM support DAM?
I believe that CRM 5.0 will support DAM but I can find no references to how.
Does anyone know any answers?
Thanks
Patrick

Hi Patrick,
as Digital Asset Management seems to me as a abstract term, I would say that KM supports DAM in that sense that
- it offers unified access to your digital content (the Repository Framework allows integration of nearly any kind of media library within the portal)
- if offers an integrated set of capabilities, like searching, viewing, editing, sharing documents.
In that sense, KM supports DAM.
What do you expect from DAM and what would be your use case you would like to use KM for?
Best regards,
Paul

CS4 Asset Management

Hi,
I’m having some difficulties implementing asset management in our CS4 InCopy and InDesign plugins.
I seem to have the basics right but I’m lacking some refinements.
I’ve created implementations of IAMSystemProvider, IAMServiceProvider and IAMServices for Initialize, CheckIn, CheckOut and CancelCheckOut.
Our stories and documents are stored in database, so the locked and editable status need to reflect the state of the document in the database.
When the user opens a story from database it is copied to a local store and edited in InCopy from there.
For the most part this works, the story is marked as Editing, and the user can make changes and save it back to the database.
The Links panel shows the correct file path, but there are inconsistencies.
The status is marked as Contained. I’m really not sure what this means; contained in what?
Story Status is marked as “Text Modified”, but if I close the story and check the text model, the dirty flag is not set, as I would expect and the user isn’t prompted to save. So the behaviour is correct, and I’m not really sure where the Links panel is getting this Text Modified status from if not the ITextModel.
The Managed Status is probably the worst, it shows “is available for anyone to edit”, and yet the bar across the top of the story shows Editing and most definitiely not “Available”.
How am I supposed to keep this in sync. Should the IAMService code explicitly update the Link status or does the link control panel query the IManagedStatus in some way?
The latter is what I was expecting and I’ve tried attaching an instance of an IManagedStatus implementation to the IManagableAsset during the call to the Initialize IAMService and it’s doesn’t seem to be called at all.
Is this documented somewhere, the CS3/CS4 Porting guide don't really go into this much detail, and the CS4 Programming guide doesn’t cover asset management, that I've found in any case?
Most serious of these problems is that if I open and close three stories then InCopy crashes with no call stack!
I’m hopefully guessing that the crash is associated with the asset management being out of sync, and in any case I would like to fix that up first.
Best Regards and many thanks for any assistance that you can offer.
Caerwyn

See http://forums.adobe.com/thread/852571?tstart=30 for an idea of sizes available.
Here is an example of getting a thumbnail and saving it on the desktop....
#target bridge
var thumb = app.document.selections[0];
var sourceBitmap = undefined;
app.synchronousMode = true;
sourceBitmap = thumb.core.thumbnail.thumbnail; //smallest
//sourceBitmap = thumb.core.preview.preview; //next size
app.synchronousMode = false;
if( !sourceBitmap || sourceBitmap.width == undefined || sourceBitmap.width == 0 ){
alert("Unable to get bitmap");
}else{
var Name = decodeURI(thumb.spec.name).replace(/\.[^\.]+$/, '');
var exportFile = new File( Folder.desktop + "/" + Name + "-thumb.jpg" );
sourceBitmap.exportTo( exportFile, 100);
There are many examples of extracting metadata and it might be best to look at some of them, also download the sdk where you will find all the documentation and examples.
http://www.adobe.com/devnet/bridge.html
If it looks a bit complex you could use ExifTool http://www.sno.phy.queensu.ca/~phil/exiftool/ as an alternative.

Document Migration from CRM to SAP Content Server

We are going live with SAP CRM 7.0 next week. CRM team configured some of applications like ITSM, Change Request Management and Transport Request database also as part of implementation.
We got last minute requirement that CRM team would like to go-live with current configuration with current configuration and eventually they would like to migrate all documents to Content server.
We do not have content server in place yet and planning to implement sometime in Feb. I am trying to explore ways how we can export existing documents created in CRM and migrate to Content server and link it.
Any ideas/Suggestions?
Thanks,
Miral.

In which repository are the documents currently stored in CRM? Please see if Note 688241 on 'Relocating large SAP Content Server Repositories' could be of any assistance to you.
Regards,
Pradeepkumar Haragoldavar

Aperture as a Multi-User Digital Asset Management Tool

Does anyone have any experience using Aperture in a multi-user environment? I'm trying to compare it to Cumulus by Canto which is designed as a multi-user tool.
I realize that each user would have a copy of Aperture on their Mac, but are there other issues that are not such as multi-variable searching capabilities of one versus the other. My gut tells me that Cumulus is more robust and can handle much larger libraries as well as all types of digital data and can search within document such as InDesign for a particular image.
Thanks
--Mitch

There is no possible way you can use Cumulus and
actually save money.
I don’t expect to save money. I expect to save time finding info, and avoiding duplication of almost everything we have
Stepping into digital asset management is a far bigger
issue than your boss can imagine. Try not to take this
personally, but your initial question about using
Aperture as an enterprise or workgroup DAM suggests you
have no idea what you're suggesting or possibly getting
into. Canto is all smoke and mirrors unless you can
afford the training and have dedicated, competent and
engaged support personnel.
Nothing taken personally. The question was asked because management is promoting Aperture as the end-all and be-all of imagement, whereas I’m looking for a tool to manage all our documents
Before you go much further, you need to understand
databases and you need to understand that DAM's return
on investment is not about saving money, it's about
preventing the spending of money; a huge difference and
there are few mgrs who can parse that difference from
the sales hype. Buy a copy of "The DAM Book" and try to
get someone to explain databases, cataloging
applications and server-based storage to you.
I understand databases quite well, but I will get a copy of the book you mentioned. I am running an Xserve in my environment, so I do understand servers and OS X Server.
I wish you tremendous luck and hope your experiences
are better than most of the Canto customers I have ever
met, including me. You just have no idea how expensively
wrong your decision to employ Cumulus could turn out to
be. Not that it's a bad product (although we thoroughly
despise it); it's sold as a miracle. Cumulus is a
supremely complex (not necessarily complicated),
over-designed and totally un-Macintosh application.
What version of Cumulus are you using, and why are you so unhappy with it? May I contact you off line to discuss this?
Thanks for the reply
—Mitch

Using ZCM asset management

Hi, I am trying to teach myself ZCM asset management. I did learn a little about ZCM itself, but I am in charge of the asset management part of it. I have been looking at it off and on for 3 or 4 months now and it is still confusing. Can someone suggest a good document that explains it or an inexpensive training on it? This is my first time using any kind of ZENworks so I feel very lost. I have the PO's imported and started creating licensed products to my discovered products. But then I have a mess when I have a product that is an annual license. I must be doing it wrong? If anyone has any suggestions let me know or if you want to help me along on the forum that would be great!
Thanks!
Amy

Hey there,
Im currently working with the Asset Management component of ZCM, so far everything works. I read the documentation and tested a lot of Stuff so far.
Actually I have no problem with the steps and "working" with it, but at some points ive got basic lack of understanding the underlying process.
Like: Why exactly do I need catalog products, I cant really see the reason for them, seems like an unnecessary step/level or whatever :)
Does anyone of you know a good source to learn the "Basics of Asset Management", I assume the Asset Management Component of ZCM will have been "build along an before existing Concept". I assume this Concept would be "Asset Management", but i could find no detailed information regarding this.
Either it was so product specific or so compressed that I could not learn much from it.
The Novell documentations clear up pretty much everything about how to work with this, but I still feel confused WHY iam doing what iam doing :)
regards,
alex

Menu Path for Enterprise Asset Management

Dear All,
I am new to the subject.Can anybody brief me the menu path were we can find this Enterprise Asset Management Configuration steps.
If any body has some document regarding the configuration pls give me the link for reference,
thanks and regards
Praveen.J

Praveen.J
As far as functionality is concerned, I would take a look at the [SAP Help|http://help.sap.com/saphelp_erp60_sp/helpdata/en/b0/df293581dc1f79e10000009b38f889/frameset.htm]
For the Customising I would recommend the [PM training courses|http://www.sapfans.com/forums/viewtopic.php?p=607188]
These forums are usually for helping with issues, not for training...
PeteA

How to create switch documents in SAP CRM?

Hi,
I'm trying to create switch documents in SAP CRM. I'm using method CL_CRM_ISU_ORDER_DEREG=>CREATE_SWITCH_MESSAGE but one of the parameters is CONTEXT...
Someone knows how this parameter should be filled?
Thanks,
André

Hi Andre,
the class CL_CRM_ISU_ORDER_DEREG is used by the classes of the utilities process framework to create a switch doc in the context of a process. The context parameter is a reference to the process context. The class CL_CRM_IU_PR_CNTR_START, for example, uses CL_CRM_ISU_ORDER_DEREG in the ON_POD_CHANGED method to create a switch doc.
While it is possible to set up a process context in a custom program the real question is what are you trying to achieve? Maybe it is easier to solve your requirement in the context of the process framework that to start from scratch.
Are you aware of the concepts underlying the utilities process framework? If not have a look at the following documents:
Process Framework in Contract Management - SAP CRM for Utlilities
https://websmp210.sap-ag.de/~sapidb/011000358700001113322009E/Utilities_Prozess_FW_en.pdf (available at SAP Service Marketplace -> Solutions -> SAP for Utilities -> SAP for Utilities - Product Information -> SAP CRM for Utilities -> Cookbooks&Guidelines -> Utilities_Prozess_FW_en.pdf )
Best, Christian

Media Asset Management software recommendations

I am seeking Media Asset Management software recommendations. I want the software that offers the widest array of media formats. I am open to all recommendations.
As always thank you for reading and replying to my post,
Sebastian

Thanks, but this isn't really what we're looking for. Delicious library is for cataloguing physical items that you own, not for archiving thousands of digital photos, movies, and documents.

ORACLE Work and Asset Management

Hi,
Can I upgrade WAM V 1.7.15.2.3 to 1.8 directly ? If yes, what document and Patch# I need to apply? If no then what would be next patch?
Please let me know which note would be helpful.
Thanks

Hi,
Please see (Note: 811550.1 - How to upgrade WAM on FRS (Form and Report Server, Resin) environment to Full OAS (Oracle Application Server 10g Release 2, non-Resin) environment).
You may also review these docs.
Note: 942124.1 - What are the OAS patches need to be applied before upgrading the WAM patch 1.8.1.1
Note: 850133.1 - Oracle Utilities Work Asset Management v1.8.1
Regards,
Hussein

Lease Assets Management

Hi Gurus,
Thanks in advance
I need Lease Assets Management in SAP configuration documents.
If any body have please send me on following mail ID : [email protected]
Thanks

Hi deepika.... the following notes may useful to u ..
The "Leased Assets" scenario describes the management of leased assets from the standpoint of the lessee.
Leased assets create special accounting requirements for the lessee, as compared to assets that an enterprise purchases or produces itself. During the term of the lease, leased assets remain the property of the lessor or manufacturer. They represent, therefore, a special form of rented asset. Such assets are legally and from a tax perspective the responsibility of the lessor, and are not relevant for assessing the value of the asset portfolio of the lessee. However, in certain countries, you are nonetheless required to capitalize leased assets, depending on the type of financing.
This scenario makes it possible to handle different types of leased assets differently. Depending on legal restrictions, you can capitalize and depreciate leased assets (capital lease) or post their rent expense periodically to the profit and loss statement (operating lease).
There are different ways of handling the values of leased assets in the system. Depending on legal requirements and the conditions of the lease, there are two different options:
You have to capitalize and depreciate certain leased assets (capital lease).
You treat others as periodic rent expense, which flows into the profit and loss statement (operating lease).
This second type is not relevant to the fixed assets of the lessee. It is therefore sufficient to do one of the following:
Manage operating leases as statistical assets in the Asset Accounting component (with no active depreciation areas)
Manage them only as cost-accounting values (or for group accounting) in the corresponding depreciation areas
There is a special report on rent liability that can be used for all types of leased assets (see below).
You can also manage insurance values for purely statistical leased assets (without depreciation areas). You enter a manual insurance value and an index series for the leased assets in the asset master record. You obtain reports on these values using the standard report for insurance values.
Capital Lease Method
Leased assets can be capitalized in the Asset Accounting component using the capital lease method. The system calculates the acquisition value from the present value of the future lease payments in the leasing agreement. To be able to determine the future burden of payment, you need to maintain the following leasing conditions in the asset master records:
Amount of lease payment
Number of payments
Payment cycle
In order to calculate present value, also enter an interest rate. The system requires that you post a leasing partner as a vendor in the asset master record at the time of the acquisition posting (opening posting).
Periodic Posting
The depreciation posting program posts the depreciation of leased assets and the write-off of the interest. You can use any depreciation key. The standard R/3 System includes a special depreciation key, in which the depreciation amounts correspond to the present value of the periodic leasing payments (LEAS). Using this key, interest is determined as the difference between the leasing payments and the present value.
Calculation of Present Value
The present value of the leased asset is calculated on the basis of the following specifications:
g : Amount of lease payment
i : Annual interest rate
n : Number of lease payments
r: Leasing cycle (for example, 3 = quarterly, 6 = semiannual)
m : Number of periods in a year
q : Period interest factor = 1 + ( i / 100 * r / m)
If payment is made at the beginning of the period, the present value then results from the following formula:
Present value = g + g * q** (n-1) - 1 / (q**n-1 * (q - 1))
With payment at the end of the payment period, on the other hand, the present value is calculated as follows:
Present value = g * ( q*n - 1) / ( q*n * ( q - 1))
Example
g : 100
i: 10.000 %
n: 20
r: 3
m: 12
q: 1 + (10.000 / 100 * 3 / 12) = 1.025
Present value at the beginning of the payment period:
100 + 100 * (1.025*19 - 1) / (1.025*19 * (1.025 - 1)) = 1597.89
Present value at the end of the payment period:
100 * (1.025*20 - 1) / (1.025*20 * ( 1.025 - 1)) = 1558.92
Reports
There is a standard report in the system for determining future leasing liability (especially in regard to leased assets that are not capitalized). The report displays for each leased asset:
The payments already made
The payments due up to the date of the report
The total lease payments to be made for the asset
You can create a totals list with cumulative values for each fiscal year and company code. In order for the report to work properly, you must make sure that the following leasing conditions are properly maintained in the asset master record:
Start date of the lease
Payment information (lease payment amount, payment cycle, number of payments)
Leasing type
Using the APC by acquisition year indicator, you can display the theoretical acquisition value of leased assets according to acquisition year. This statistical analysis is required in some countries for financial reports. The system uses the base new value that is specified in the asset master record in the leasing information. The acquisition year is determined from the start date of the lease.
Implementation Considerations
General Tips
If you want to manage capitalized leased assets in the system, follow these steps:
Define leasing types in Customizing for Asset Accounting with the specifications for posting asset acquisitions.
Create special asset classes and account allocations for your leased assets.
Define depreciation areas, in which you plan to capitalize leased assets using the capital lease procedure, so that they manage interest that can be posted with the depreciation posting program.
Activate the depreciation areas, in which the leased assets will be capitalized and depreciated, in these asset classes.
Assign a leasing type to the asset master records for leased assets.
Maintain the information and conditions of the leasing agreement in the master records of the leased assets. Specify an interest rate for calculating the present value and determine whether the lease payments should be made at the beginning of the payment period or at the end of the payment period.
Post the acquisition of a leased asset with the display transaction for asset master data.
Leased Asset acquisition
The "acquisition of a leased asset" is considered for our purposes to be the entry of the leased asset in the FI-AA System. This does not necessarily mean that the leased asset must be capitalized. You can enter a leased asset simply to manage purely statistical data. You handle the leased asset as a master record, with no values in the book or tax depreciation areas.
Posting the acquisition of a leased asset may be necessary for one of the following reasons:
You have received a new leased asset (goods receipt).
You need to change the way bookkeeping is handled for a leased asset due to a change in the conditions of the lease.
You need to post a leased asset to a new asset master record due to a transfer.
Process Flow
Before posting the acquisition of the leased asset, you must determine the bookkeeping method to be used, either:
Capitalization of the leased asset to fixed assets, with the present value of the future lease payments and depreciation of the present value (capital lease)
Statistical management of the leased asset (no capitalization), and direct posting of the lease payments as rental expense in the profit and loss statement (operating lease)
For more details.....
http://help.sap.com/saphelp_47x200/helpdata/en/4f/71fd71448011d189f00000e81ddfac/frameset.htm
If u satisfied... please assif=gn me points...
Dasharathi

Enterprise Asset Management & Sourcing module TRM needed

Can anyone send me the link of Enterprise Asset Management TRM and Sourcing module TRM?

Can we assume you have gone to Metalink document 150230.1 (Electronic Technical Reference Manual (eTRM) Access)?

Looking for help - Company is going to Mobile Asset Management service that does not support BB - especially BB 10.

Hello,
I am looking for ideas/help. I currently have a BB Z10 (10.1.0.2039) with Verizon Wireless. The company has a BB Enterprise Server for older devices (I previously was on that). I bought a Z10 several months ago and have been connecting to the corporate network through Lotus Traveler. They do not have and will not implement a BB 10 Enterprise Server. Some in IT informed that if the company used the BB software they could manage all devices..... not accepted.
All my contacts, calendar, and company email is funneled to the BB Hub.....
So my company is implementing a Mobile Asset Management Service that I have to sign up for (Airwatch?). They only support Android and IPhone.
Will future versions of the BB OS support Android Apps.... Soon (I have less than 2 weeks)
I have read where it is possible to put the device in development mode to run Android Apps. I don't know if that will work with this and have no idea how stable the phone is in that mode. I travel internationally so I don't know how a development mode would work overseas. Any thoughts?
I like my Z10 but will need to switch to keep functionality if I can't find a work around
Any assistance ????
Thanks for any help.

Hi and Welcome to the Community!
BB10 devices have the ability to run .apk apps via special methods. Development Mode is used only for installing the app...not for normal operation. So you install (side-load) the app in Development Mode, then go back to normal mode for normal operations.
If a .bar file for the .apk app already exists somewhere, you can side load it to the BB10 device and see if it works or not. If there is not yet any .bar file, there is an app called SideSwype that can convert many .apk apps to .bar and install it to your device.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Upload/Read Documents from SAP-CRM to/from SharePoint

Hello ,
We have a requirement to upload documents from SAP CRM to share point(select the document from the desktop and pass the data to sharepoint server) , the user should also be able to view the documents located in Sharepoint.
There are web methods in SharePoint already developed which will allow the uploading of the documents and passing the location of the stored documents as URL back to CRM.
Could any one please help me in the follwoing
1. Configurations to do on SAP side for Calling the methods developed in Sharepoint.
2. Configuration to pass the document from SAP CRM(Uploaded from desktop) to sharepoint.
Thanks in advance

Hi Ravi,
We also have a similar requirement in which we need to read the document stored in an external server from SAP CRM. Can you please let me know know how you achieved this. I will know the exact path (URL) of the document. Using this is it possible to retrieve the content of the document.
Regards,
Sudha.

Document Asset Managment CRM 5.0

Similar Messages

Maybe you are looking for