Document Upload issue while clause creation

Hi Experts,
I am facing an issue where in When i try to upload a word document for creating clauses, I am successfully able to upload few documents and create clausw and some to the documents do not upload and i get an error though there is not much difference in the two documents in terms of formatting (only content differs).
When i try to create contract from some of those created (Clause-->Section-->Contract Templates, i have uses those clause to create templates) templates, Contract generates for few and fails for few.( I get error " There is a problem with the Contract Generation web service ") This behaviour is weired.
If anyone has information on this please help. I am using SAP Sourcing 9.0.15.
regards,
Vishal

Hi Vishal,
Usually this problem occurs when the Word service is facing some issues.
Please try to restart the service and check.
Hope it helps.
Thanks
Kushagra A

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