Does apple repair scratches?

I've just noticed I have a very small little scratch on the screen of my iPad. I have AppleCare protection plan. With they repair this little scratch for me?

Only if it was received new that way, otherwise scratches will likely be considered wear and tear. But, we are not the determiners of this. You need to take it in to see what they will do.

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  • Does apple repair ipad 2 screens

    Does apple repair ipad 2 screens

    The standard 1-year Apple Care warranty only covers defects in materials and workmanship, not damage due to accidents.
    Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
    Out-of-Warranty Service
         If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace (Apple doesn't repair) your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below. (The replacement will most likely be a refurbished iPad in a brown box, however, it has a new screen, back and battery.)   
    iPad model
    Out-of-Warranty Service Fee
    iPad mini
    $219
    iPad 3rd, 4th generation
    $299
    iPad 2, iPad
    $249
    A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
    Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
    Make a Genius Bar Reservation
    http://www.apple.com/retail/geniusbar/
    You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.
    iPad Repair & Screen Replacement Services
    http://www.ifixyouri.com/16-ipad-repairs
    RepairZoom iPad Repair
    http://www.repairzoom.com/ipad-repair.html
    Mission Repair
    http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
    iGadgetResQ
    http://www.igadgetresq.com/ipad-repair/
     Cheers, Tom

  • The lock button and screen on my iphone 5 are broken, does apple repair this if the phone is under warranty?

    The lock button and screen on my iphone 5 are broken, does apple repair this if the phone is under warranty?

    Yes, if the screen is not cracked, this will be handled by Warranty. Cracked screen is Out of Warranty repair, and for iPhone 5 this will cost $229. For either, make Genius reservation or set up Service and take or send to Apple for resolution.

  • Does Apple repair iphones on Virgin Mobile network?

    My daughter's phone dropped out of her back pocket this morning and shattered the screen.  Since I didn't buy the phone at an Apple store, will they help me?

    Apple will handle your iPhone regardless of where you purchased it. Apple does not repair iPhones, but will replace the entire iPhone for a flat fee. See the Service Pricing section here:
    http://www.apple.com/support/iphone/service/faq/
    There are independent iPhone repair services that may be able to do the repair for less than Apple's out-of-warranty charge. Do a web search for "iPhone repair". Note, though, that if you elect to have the iPhone serviced by an unauthorized shop, all further warranty and support from Apple will be voided.
    Regards.

  • Yellow tint. Does apple repair

    My iphone 4 has a yellow tint on the screen.
    the warranty is due. does apple repiar for free as it is an aledgely fault on their part?
    thanks

    If it is under warranty and Apple determines it to be defective, then they will replace the iphone.
    If it is not under warranty or they do not determine it to be defective, then they will not.

  • Does Apple repair computers under warranty if you dropped it?

    My Macbook Pro slipped out of my hands tonight and crashed to the floor (hardwood, alas). And the side, where the ports are, struck a power strip under my desk.
    So much for Unibody durability----when I picked it up i was sickened to see a HUGE DENT on the left, right above where the ports are. Big giant puffed-up dent in the speaker.
    Everything works, no apparent problems, abd it charges and the firewire plug goes in even though that's where it's most dented, but it looks horrible and the lid of course wont close all the way now (though it still sleeps).
    Do you think Apple will fix it? It's only two months old and of course under warranty, but I did drop it.
    Maybe I could just hammer it back into place....

    For that, you will have to contact an Apple authorized service center.
    http://support.apple.com/kb/HT1434
    Unfortunately, Apple warranty does not cover accidental damage.
    If you are good with computers, you can look to places like IFixit for parts.
    http://www.ifixit.com
    Good luck!

  • If the glass on the back of the iPhone 4 Gets cracked and smashed , does apple repair it ?

    my friend's iphone glass back got all smashed up and she said she got her's repaired on the spot at the apple store

    i heard the fee is about 30 dollars for the back , that true ?
    i know for a fact the fee for a replaced back is less expensive then getting the front screen replaced

  • Does apple fix cracked screen

    I have an ipod Touch and the screen is cracked does Apple repair screens and if so how much ?

    Apple at this time does not repair iPods, but will replace the entire iPod for a flat fee; see the Repair Pricing section here:
    http://www.apple.com/support/ipod/service/faq/
    There are independent iPod repair services that may be able to replace the screen for less. Do a web search for "ipod repair". It is also possible to purchase parts and find instructions on doing a repair yourself, though it's not particularly easy. Note, though, that if you elect to have the iPod serviced by an unauthorized shop or perform a repair yourself, all further support from Apple will be void.
    Regards.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base before you post a question.

  • Does apple make repairs?

    I just wanted to know if anyone know if apple can replace the damage surface of the ipod face. I regretable damaged the face of my ipod recently and like to know if i could send it to apple and hey replace wiht a new face? even if it cost money to repair it, does apple do it?

    Apple do make repairs, though you may have to pay a fee if the scratch was your own doing.
    If you look under the Support tab, down the right-hand side there's a list of different things you can do. CLick on the Do It Yourself Repair or Request A Service link, and follow the instructions. Its really easy - I did it when my 4th Gen iPod decided it didn't want to work anymore. I got my iPod back within about 1.5 weeks.
    Hope this helps and good luck!

  • Should my screen is cracked, how long does it take to get it fixed on apple repair shop?

    Should my ipad screen is cracked, how long does it take to fix it on apple repair shop?

    We are all end-users like you and not Apple employees or agents. Time to repeir depends of the repair facility. Contact several to see which has the best turn-around time for such repairs.

  • HT1438 Does APPLE stil repair your Ipod touch even if you didn't buy it from them??

    Does Apple still repair your ipod touch even if you didn't buy it from them???

    Yes, but they don't repair it, they exchange it with a service replacement unit. Hope it is backed up.

  • How much does apple charge to replace the back of a 4th generation iPod touch?

    The back of my iPod touch is really scratched up and I want to know how much apple will charge to replace the back for me.

    Apple does not repair iPods, but will replace the entire iPod for a flat fee; see the Repair Pricing section here:
    http://www.apple.com/support/ipod/service/faq/
    There are independent iPod repair services that may be able to replace the screen for less. Do a web search for "ipod repair". It is also possible to purchase parts and find instructions on doing a repair yourself, though it's not particularly easy. Note, though, that if you elect to have the iPod serviced by an unauthorized shop or perform a repair yourself, all further support from Apple will be void.
    I'd suggest you just get a case or skin to hide the scratches. Either will be much less expensive.
    Regards.

  • Does Apple Canada have the worst customer support ever?

    Yes! Ask me why...
    I'm posting here a) to warn other Mac users what to expect if you ever need customer support and b) because there's no where you can actually e-mail comments to Apple, and trying to contact customer support has been fruitless (see below).
    Here's what happened to me...
    I bought my iBook just under three years ago - a few weeks ago, the logic board went. Now, because I purchased the computer less than three years ago, that's covered under the extended warranty for iBook logic boards (see here: http://www.apple.com/support/ibook/faq/).
    Simple, right? Well, I took my computer in to my local authorized service provider about three weeks ago. They confirmed the logic board was the problem... copied my receipt for the iBook to prove date of purchase... agreed that it was covered by the warranty.
    However, when they sent all this to Apple, their reply was that it was NOT covered because it was manufactured more than three years ago (although Apple's own website says it's purchase date - not manufacture date - that's important).
    I called Apple last Monday to find out what was going on. Spoke to a nice fellow named Kevin who said he'd look into it, and call me back the next day.
    Next day passed... no call. I called Kevin back left a message, and indicated I'd like to know what was going on.
    Wednesday passed... no call. By this point, I'm getting anxious - the service provider can't move ahead without authoriztion from Apple, Apple's not returning my calls (or the service provider's) to grant authorization.
    I tried Kevin again on Thursday. Left another message. No reply.
    Tried back on Friday morning. Left another message. Still no reply.
    Called customer support again Friday night. Antoine puts me hold for a half hour. I call back, explain that I've been on hold for half an hour, ask how long the wait should be. Antoine says two or three minutes. He puts me on hold again.
    For another ten minutes.
    I call back. Antoine explains that the reason I'm on hold is probably because customer service is closed. So why was I on hold for nearly an hour listening to terrible music? That's one of the mysteries of Apple customer support...
    So here I am, with a computer that's been in the shop nearly three weeks, that can't be repaired because Apple won't honour its warranty, and no way to even find out what's going on, because Apple's customer service is such an unnavigable maze.
    The sad thing is, I usually like Apples. I was even going to buy a new one this summer.
    Now - not a chance.
    The moral of the story? If you own an Apple, pray nothing ever goes wrong with it. If you expect your computer to ever need repairs, I'd suggest getting rid of your Apple now.
    If you're considering buying an Apple - consider again.
    As for me - from now on, make mine Microsoft.
    iBook G3 700   Mac OS X (10.4.6)  

    Does Apple Canada have the worst customer support ever?
    I doubt it.
    Seriously, would you like some help?
    Call back, and don't mess around with Customer Service. Immediately ask for Customer Relations. These are the people whose job it is to make an unhappy customer happy again. They aim to please.
    A polite, but seriously disappointed tone of voice is what you need, so take some deep breaths until you can achieve that.
    There was an article in the February, 2005, issue of Reader's Digest called "How to Complain." Please read these tips. Then call and tell Customer Relations your sad experience with Customer Service.
    How to Complain
    You call customer service to complain about a product, and you hang up angrier than when you started. That’s customer rage, a feeling experienced by millions of people with a major complaint, says Scott Broetzmann, president of an American firm that tells companies how to offer the best customer service. His secrets to getting good service:
    Have a goal
    If you want your product repaired, say so. Want an apology? Speak up.
    Keep it short
    Focus on one problem, and be succinct.
    Stick with it.
    You have to invest the time it takes. Don’t get what you want? Ask for a supervisor.
    Skip ultimatums
    Don’t threaten not to do business with them again. Why should they help you if you won’t buy from them in the future?
    Plead your case
    Many companies have information such as how much money you’ve spent with them and how often you complain. If you’re a good customer, they may be more willing to help.
    Be nice
    You’re unlikely to get what you want if you’re rude.
    Good luck!
    (P.S. Microsoft doesn't make computers; just the crappy OS that goes on them.)

  • Have an ipod shuffle (about 3-4yrs old)- is it possible that it will no longer hold a charge? When connected to my PC to charge it, the light blinks yellow. I took it in to a local Apple repair shop- the gentleman charged it for me

    Have an ipod shuffle (about 3-4yrs old)- is it possible that it will no longer hold a charge? When I put in on my PC the yellow light flashes. I took it to an Apple repair store on Monday and the gentleman there charged it for me...and it fully charged. On wednesday I turned it on- no green light...
    He said the yellow light should not be blinking when charging...what am I doing wrong???

    Have an ipod shuffle (about 3-4yrs old)- is it possible that it will no longer hold a charge? When I put in on my PC the yellow light flashes. I took it to an Apple repair store on Monday and the gentleman there charged it for me...and it fully charged. On wednesday I turned it on- no green light...
    He said the yellow light should not be blinking when charging...what am I doing wrong???

  • The other day I dropped my iPod touch and the screen cracked and my warranty is up how do i get it fixed. Do I order an screen and have Apple repair it of do I have to

    The other day I dropped my ipod touch and the screen cracked and my warranty is up how do I get it fixed. Do I buy a screen and bring it to Apple to repair od do I have to repair it. Please help me

    Apple does not repair iPods, but will replace the entire iPod for a flat fee; see the Repair Pricing section here:
    http://www.apple.com/support/ipod/service/faq/
    There are independent iPod repair services that may be able to replace the screen for less. Do a web search for "ipod repair". Some places also will sell parts and instructions for doing the repair yourself, but the connectors and parts are delicate and it's easy to cause further damage, so attempt this only if you are confident in your skills.
    Regards.

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