Double POR in SUS without any change

Question

Hi everyone,
We have an issue with the POR in SUS. The steps to replicate the error are the following:
1. We create a PO. This is sent to SUS.
2. In SUS the vendor creates a POR for that PO. In this POR there is not any change. The vendor confirms the same quantity, the same dates, the same price.
3. The POR is sent to SRM.
4. In SRM, the POR is approved.
5. THIS IS THE ISSUE. A change in the PO is registed in SRM and it is sent a XML message from SRM to SUS. This new message makes that the vendor will has to create a second POR. This is incorrect because the original POR does not have changes.
Do you know how to solve this issue??
We are working in SRM 5.5.
Thank,
Ivá

Answer 1

Hi Khan,
We reactivated the WF and tested again. We have the following behaviors (in all the cases we started with a SC and with direct materials):
1st: One POR without changes (correct):
1. The PO is created in SRM and is sent to SUS
2. In SUS, the POR is created without changes and is sent to SRM
3. The PO in SRM is not modified and is not sent a new message from SRM to SUS after the WF WS14500001
2nd: One POR with changes and one POR without changes (correct):
1. The PO is created in SRM and is sent to SUS
2. In SUS, the POR is created with changes and is sent to SRM
3. The PO in SRM is modified and is sent a new message from SRM to SUS
4. In SUS, the POR is created without changes and is sent to SRM
5. The PO in SRM is not modified and is not sent a new message from SRM to SUS after the WF WS14500001
3rd: More than one POR with changes and one POR without changes (issue):
1. The PO is created in SRM and is sent to SUS
2. In SUS, the POR is created with changes and is sent to SRM
3. The PO in SRM is modified and is sent a new message from SRM to SUS
4. In SUS, the POR is created with changes and is sent to SRM
5. The PO in SRM is modified and is sent a new message from SRM to SUS
6. In SUS, the POR is created without changes and is sent to SRM
7. The PO in SRM is not modified and is sent a new message from SRM to SUS after the WF WS14500001
The 3rd case, the steps 6 and 7 are an infinitive loop.
Do you think that is correct to deactivate the WF WS15400001??
RG,
Ivá